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Analysis of system performance, diagnosis of component or system faults and corrective maintenance of VSAT system and components. Perform installation of new VSAT systems.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Diagnose VSAT system symptoms and information with computer software and test equipment
Troubleshoot components of the VSAT system with computer software and test equipment
Interpret troubleshooting results and determine best course of action to restore VSAT operability
Analyse results of corrective actions to ensure systems, components and services working satisfactorily.
Interpret problems or symptoms reported by customer IT representative and diagnose possible causes of service problems with the network, systems or components.
Interpret data from digital or analogue menus in assessment of parameters, settings and symptoms.
Install new VSAT equipment and upgrade components or systems on vessels or buildings.
Test, locate and restore service by interpreting service orders, circuit diagrams and troubleshooting.

Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
Reconciling complex accounts that have been escalated from the AR team
Monitoring debtor balances to ensure a reduction in debtors DSO
Ensuring credit and collection policies and procedures are followed within your team
Liaising with customers, as well as internal personnel including the sales team

Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth

Understand and implement sales process from conduct client prospecting to products delivery
Excel strategies to achieve sales increase
Stay tuned on up-to-date products and market trends
Maintain a high level of customer satisfaction
Accomplish monthly quota and maintain long-term relationship with clients
Comfortable to make cold calls and outdoor visiting encouraged, or join trade shows
Ability to demonstrate quality of selling products
Actively resolve customer complaints

Full Accounting Function
Managing Cash Flow, Cashbook, Debtors, Creditors, Reconciliations up to Trial Balance (Overseeing and Processing)
All Statutory Calculations and Submissions i.e VAT, Income Tax Clearance Certificates, Workmans Compensation Fund and Annual Returns
Payroll Journals And Reconciliations
Maintaining Spreadsheets
Updating Finances for Purchase requests, ensuring all entries are accurate
Assist Finance Manager with Strategic plans, to reduce spending and increasing profits
Obtaining Financial Data from Teams such as expenses etc to ensure records are up to date for accurate auditing at year end
General Administration

Working with the Farm Manager in at least some of the following areas of responsibility:
Planning and implementing budgets and production targets
Monitoring the quality of the produce and performance of the sections including health and welfare Keeping up to date and accurate records
Ensuring the farm is compliant with various legal guidelines and working to minimise the environmental impact of the business, for instance via waste disposal
Helping with product marketing and selling to a variety of customers
Negotiating with suppliers
Managing any farm diversification activities
Undertaking practical work as necessary depending on the volume of work and size of the farm
Crop Management (cane,wheat & maize)
Labour allocation, planning & management

Responsibilities:
Develop the workshop to a standard required to complete to full servicing of the vehicles and farming equipment.
Develop systems to ensure the maintenance of sufficient spares to be able to carry out services when required without putting significant strain on the Farm by holding too much stock as well as ensuring orders are done for replacement of stock as cannot afford not to have the stock in a remote area
Develop systems which allow spares inventory to be maintained individually for the four different companies without any mix up or crossover use of spares
Develop systems which allow for the efficient servicing of vehicles every 5000km or for the farm vehicles. This will involve working closely with the operations/Farm/Warehouse manager to ensure that the vehicles are available for service when required
Service the vehicles to ensure minimal down time. Preemptive maintenance is imperative as the vehicles often spend long periods in remote locations where the roads/farm accessibility are in poor condition due to rainy season and development in certain areas of farm.
Any breakdowns outside Lusaka due to poor maintenance are hugely costly to repair and cause significant delays and pressure on farm responsibilities
Ensure all vehicles have valid fitness, road tax and insurance
Other activities within reason that may be required in order to ensure the fleet of vehicles is always at its optimum
General Motorcar,tractor & trucks
Heavy duty & light duty
Farm machinery

Among other responsibilities, the job entails the incumbent to do the following:
To monitor 3 farms
Checking on watchmen
Parades
Spot checks (both day and night)
Theft (handling convictions and court cases)
Carrying out regular reviews of security standing instructions and procedures
Designing appropriate surveillance and deployment procedures to ensure the security of company property.
Carrying out investigations in matters of security nature and reporting to management
Liasoning with national security institutions and ensuring compliance with relevant legislation.
Leading and managing the performance of subordinate staff.
Ensuring appropriate manning levels of security personnel at all times.

Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and answering calls
Record keeping
Purchasing
Stock taking
Managing drivers and logistics
Interacts with clients, visitors, and vendors
Sorts and distributes incoming mail
Arranges meetings by reserving rooms and managing refreshments
Types correspondence, meeting notes, and forms among other documents
Photocopies, scans, and files appropriate documents
Edits documents for accuracy
Maintains accurate records and enters data
Assists with organising events when necessary
Conducts research and compiles data
Signs for delivered packages and distributes them to the appropriate recipient
Interacts with directors when necessary
Assists in setting up new client accounts
Maintains financial database records
Covers reception upon occasion
Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
Answers customer questions and confirms customer orders
Engages in educational opportunities as needed
Performs additional duties when required, including drafting brochures and organising the filing system

Summary of Role
The Solutions Architect is responsible for partnering with customers, account managers, business development Manager, technical and product support teams, to draft scalable, flexible and resilient solutions that would address customer and business problems to accelerate the adoption of inq. services. In collaboration with the sales team, drive revenue growth across broad for a set of customers.
Duties and Responsibilities
Actively engage sales teams and clients to plan around the requirements to ensure that the company meets the standards and solution of the client requirements.
Act as a primary lead for the sales team to escalate issues within the technical department for infrastructure planning considerations and delivery related services constraints.
Meet with the sales team and technical team regarding any issues / problems which may affect the ability to provide a top quality service to corporate clients
Ensure effective communication and documentation of works done and works in progress
Ensure relevant parties and departments are kept up-to-date on escalated cases.
Pro-actively handling escalated complex cases for our corporate and enterprise clients.
Solution planning, configuration, documentation and handover to support teams of solutions deployed.
Work with the infrastructure and planning team to scope, design and plan cloud and connectivity solutions for customers.
Ensure profitability of all solutions provided in collaboration with third-party service providers
Mentor and coach new members /existing staff on new products and services available.
Accompany sales personnel to meetings that involve complex network solutions.
Prepare reports as required
Prepare proposals, quotations and other relevant documentation required by stakeholders
Internal Relationship
Back Office Engineers, Sales Team, Support Team, Service Delivery, Account Managers, Project Managers
External Relationship
Interacts with third party service providers
Person Specification
Technical
Knowledge of best business practices, standards, and regulations regarding the ICT industry
Ability to design and implement effective technical business solutions
Awareness of networking protocols, their limits and equipment
Good understanding of ICT services
Customer service exposure
Ability to conduct financial analysis in providing solutions to clients for service
Strong business focus
Excellent conceptual and analytical skills
Strong commitment to quality of work and good attention to detail
Professional
Good communication skills both written and Oral
Presentation Skills
Ability to analyse client requirements in ICT
Good interaction with staff
Integrity & confidentiality
Understand customer environment & market dynamics
Project management

Conduct phone interviews with Company beneficiaries in the rural sector.
Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
Maintenance of time sheets, work schedules, and basic weekly reporting.
Various office administration functions that are not necessarily related to Call Centre activities.
Appropriate training will be provided.

Perform intellectual property searches and competitor investigations.
Processing and archiving relevant Intellectual Property agreements,
Undertaking intellectual property search and co-ordinate IP applications
Input / capture, collate and maintain IP database as well as tracking and project management of the application renewal process.
Conduct patent clearance investigations.
Work closely with internal teams and legal representation to manage the application process and provide IP defense support and case development.
Develop knowledge of patent and trademark matters pertaining to the group's portfolios.
Develop knowledge of competitor IP as well as monitor competitor applications, journals for threats and possible attempted infringement.
Managed and coordinate defense process in relation to all trademark matters.
Monitor journals for all respective operating markets for registration status, threats and opportunities relating to IP matter.
Review work performed by outside counsel, tracking projects and process related payments.
Draft Trademark applications and action responses.
Draft contracts relating to both IP as well as commercial matters.
Provide support for Group Head of Marketing in relation to IP litigation and case development.
Processing, management and renewal of regulatory body subscriptions.
Provide administrative support to Group Marketing Manager.

Develop and track HSSE Plans and recommending to line appropriate corrective actions for non-conformity.
Implement the HSSE initiatives and strategy, including the areas of proactive road safety, contractor management and HSSE competency.
Support Business Managers in HSSE reporting, and data assurance.
Implement HSSE critical incident reporting guidelines and support line in incident reporting, investigation and Remedial Action Plan (RAP) implementation.
Support accident incident Investigations using various tools and cascade learning across the Business.
Prepare periodic performance reports and assist Business Managers in tracking HSSE performance and KPIs.
Co-ordinate and assist the Line Managers to complete Health Risk Assessments (HRA) and meet other requirements for Minimum Health Management Standards.
Develop audit schedules in line with Country and Group HSSE Managers' directions and coordinate HSSE audits as required.
Track progress of the RAP for the Annual HSSE Business Assurance Letter and assist business managers in preparing the annual HSSE letter.
Providing Emergency Response Support for the Operating Units and Acting as the Emergency Response.
Plan and Coordinate drills for emergencies including medical emergencies.
Carrying out facility Audits of business sites and contractors.

TECHNICAL SKILLS
Should have experience in following aspects:
Breeding:
Breeders of breeder’s selection.
AI service list preparation and insemination supervision.
Farrowing:
Replacement stock selection.
Ensure that piglet mortality reduction while maximizing farrowing percentage
Fattening:
Will ensure that feed wastage is reduced.
Performance monitoring of fatteners for daily gains, fattening pig days.
Feed mill:
Organization of the ingredients, ready-made feed.
Feed formulations and compounding of rations.
ADMINISTRATIVE SKILLS
Should have good interpersonal skill that will help
Develop a good and sound working relationship with all subordinate staff and workers on the piggery.
Should be able to organize, supervise and manage the farm labour force effectively so as to extract maximum efficiency out of them.
OTHER
Responsible for any other duties assigned by the Centre Manager within the sphere of the overall operations.

SUMMARY OF THE POSITION
Responsible for the administration and daily operations of the Sea Freight Import and Export Department in Lusaka by planning, coordinating, and supervising daily activities to meet performance KPIs and follow the Group’s guidelines
FUNCTIONS & RESPONSIBILITIES
Co-ordinate operations through close liaison with Customs & Compliance Manager, Borders, and all support functions
Ensure operational processes are strictly adhered to as per Company’s standards and Client requirements
Closely monitor Customs risk by ensuring all RIB, RIT and Temporarily imported or exported consignments respect time constraints as stipulated by ZRA
Check that Files are Invoiced on time and in full and according to agreed rates on file
Manage disbursements file and profitability
Liaise closely with the Finance Department and ensure that the department performs within the allocated Budgetary constraints
Approve Payment Vouchers and in liaison with the Finance Department, ensure payments to suppliers are made timeously
Ensure regular follow up of all outstanding accounts and support Credit Control Dept in collecting dues
Work closely with the Front Office team to develop the business and expand the Company’s customer base
Perform Monthly and Quarterly reporting to senior management on the Company’s Operational and Financial performance

Distribute or process gas for utility companies or industrial plants, using panel boards, control boards, and semi-automatic equipment. Operate natural gas distribution equipment.
Monitor transportation and storage of flammable and other potentially dangerous products to ensure that safety guidelines are followed. Monitor equipment operation to ensure proper functioning.
Start and shut down plant equipment. Operate natural gas generation equipment.
Control equipment to regulate flow and pressure of gas to feedlines of boilers, furnaces, and related steam-generating or heating equipment. By operate natural gas distribution equipment.
Adjust temperature, pressure, vacuum, level, flow rate, or transfer of gas to maintain processes at required levels or to correct problems. By adjust equipment controls to regulate gas flow.
Adjust temperature, pressure, vacuum, level, flow rate, or transfer of gas to maintain processes at required levels or to correct problems. By adjust equipment controls to regulate gas flow.
Adjust temperature, pressure, vacuum, level, flow rate, or transfer of gas to maintain processes at required levels or to correct problems. By adjust equipment controls to regulate gas flow.

Direct driver management for around 15 HGV drivers.
Managing holiday allowance and general staffing issues.
Managing tacho infringements and vehicle compliance in-line with VOSA regulations.
Ensuring the adequate maintenance of vehicles is conducted in the correct manner.
Re-working of transport plans for around 30 deliveries and night trunkers per shift.
Ensure customer bookings and scheduling targets are achieved

Continually meeting or exceeding sales quotas.
Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
Monitoring the performance of the sales team.
Ensuring that the store is clean and well-maintained at all times.
Building and maintaining good working relationships with customers.
Identifying opportunities and strategies to increase sales.
Regularly attending sales meetings and training sessions.
Ensuring that the store is adequately stocked with company products.
Performing all duties of the Sales Manager in cases of absence or emergency.
Experience in Parts Sales, trucks sales
good contact with mining companies

Works with Group Executive Management on refining the company’s HR strategy ensuring its alignment to the business strategy.
Manages existing, and initiates and formulates new, HR policies and operating procedures in compliance with the law and in line with industry best practices.
In conjunction with Group Executive Management, ensures the organization has suitable structures for optimum performance and that all positions have job descriptions and are appropriately graded.
Coordinates the manpower planning processes, recruitment, selection, placement, induction and on-boarding of new employees in line with company policy to always ensure adequate staffing levels.
Manages the company’s Talent Management policy that incudes identification and retention of key resources, succession and career management.
In conjunction with Group Executive Management, manages and implements performance management systems to ensure the organization gets the best out of its people through regular performance evaluations of all employees and tying some elements of remuneration to staff performance.
Always aware of prevailing market conditions to ensure the company maintains competitive remuneration practices to attract and retain high calibre employees.
Actively manages employee benefits scheme with focus on employee retention and efficient use of company resources.
Coordinates the development of the company’s training plan and facilitates the identification and implementation of training solutions.
Ensures relations among staff are cordial by facilitating effective communication.
Manages the disciplinary and grievance matters.
Coordinates employee engagement initiatives and social activities.
Facilitates periodic interventions that seek to assess the level of employee engagement and propose solutions to identified problems.
Develops the company’s HR and Training Budgets and ensures activities in these areas are managed within budget. Manages the HR related liabilities to minimize exposure to the company.
Ensures implementation, upkeep and efficient use of HR service delivery systems (e.g payroll, medical aid, pension and employee records) through automation wherever possible.
Personally maintains active and updated company self-service HR portal.
Focus on digitization of HR processes across the company.
Ensures the company’s relations with key stakeholders both internal and external

Responsible for the review and approval of commercial credit proposals of the Bank and to maintain a good balance between returns and risks exposure
Leads a team of credit approvers to ensure high standard credit quality of the portfolio by using various credit assessment tools.
Engages the development, implementation, review and monitoring of various credit programs and providing training and coaching to continuously upgrade the competency of the team members
Review and develop the Bank's credit approval policies and guidelines as well as participate in ad hoc projects of investigative or trouble-shoorting nature on specific customer portfolio

Assist with continuous development of staff.
Identify hazards in the workplace and provide solutions.
Treat emergency injuries.
Develop programs to maintain health and safety.
Identify work-related risks.
Document all injuries and illnesses.
Advising/managing the covid-19 screening SOP.
Examining all patients presenting with covid-19 symptoms.
Referring patients where need be for further medical examination.
Clearing patients to return to work.
Advising business on best practice.
Reporting back to management.

Reporting to partner as required Preparation of timely, accurate management accounts Supervising work done by junior staff to ensure it is correct and properly supported Meeting collection and billing targets Preparation of financial statements and working papers file Able to guide staff

Cropping and Building Cost Capturing
• Ranching & Feedlot cost capturing
• Wood shaving cost management

• Provide support on Budget and Performance forecasts
• Responsible for processing of inter-company cost recharge
• Data collection and analysis of farming resource operations.
• Responsible for ensuring that all SIVs (for Chemicals, Fertiliser, Seed, Fuel etc) are captured and correctly assigned with correct cost codes
• Preparing daily management reports e.g Fuel usage, labour allocation reports and machine hours
• Responsible for monthly performance commentary for client
• Carrying out actual inventory counts.
• Responsible for the review of Stock variance report before reporting to Management Accountant
• Responsible for maintenance of inventory catalogue
• Ensure that all invoices from suppliers are fully accounted for, authorized and Scanned timely and accurately by daily processing of invoices
• Document management - attaching all invoices to Document management module
• Ensure that all processed invoices are filled and scanned electronically using document management system
• Timely reconciliation of supplier accounts, allocations and additions
• Make regular reviews of supplier’s accounts and ensure that unmatched payments are investigated
• Prepare payment listing and vouchers with support documentation for due supplier balances and submit to
• Weekly petty cash recon by ensuring that GL balance agrees with actual physical count and submitted to Accountant Payables for review
• Responsible for all cash books and ensure timely and accurate processing of transactions
• System updating of staff purchases and provide payroll deductions to the Human Resource
• Work hand in hand with Account payables to ensure that Creditors and receivables ageing are reviewed on a monthly basis
• Assist accounting team in all areas of reporting, including fixed assets verification

Duties & Responsibilities:
Participate in site EHS activities and ensure that site operations comply with legislation and best practice
Work with all employees, contractors and visitors to ensure that all safety policies, procedures and regulations are fully adhered to across the site on an ongoing basis
Provide leadership to the management team and all personnel in respect of EHS management and compliance
Develop and champion all KPI’s that impact EHS
Drive EHS continuous improvement initiatives
Liaise and communicate with Global EHS function to ensure corporate policies and initiatives are implemented and repot relevant metrics
Manage and maintain both Environmental Management System ISO:14001 certification
Ensure that EHS audit action items are addressed and closed out in a timely manner
Overall management of the EHS incident reporting and investigation system on site
Manage, develop and provide EHS training as required
Oversee waste management and recycling operations on site
Manage the EHS department operating and capital budget within agreed targets and contribute to the annual preparation of these budgets
Support and maintain effective document control systems for the EHS Department

Our client that owns an idyllic getaway retreat located about 150 kilometres from Lusaka nestled in the lower Zambezi plains is looking for an Executive Chef to join the team.
This Camp is very exclusive and has been in existence for the last 5 years and is currently managed by a cohesive professional team.
Personal Profile:
At least 15 years post qualification experience in all operations in food and beverage production
Core strength areas are manpower handling and inventory management.
Self-motivated, hardworking, and goal-oriented, with a high degree of flexibility and commitment.
Good people skills, training skills, ability to communicate effectively and build long lasting/mutually beneficial relationships with a matured temperament.
A team leader as well as a team player, ability to organize and work comfortably with people from diverse ethnic backgrounds balancing staff discipline.
Should have worked in African safari camps for at least 5 years in a similar position with an outgoing passion for nature and wildlife.

Assisting and monitoring the food safety management system (HACCP/ISO 22000).
Preparing of :-
Labels for all meat products dispatched.
Documents and certificates for goods being exported.
Daily, weekly and monthly reports and company scorecards.
Controlling the dispatching of all carcasses.
Managing and controlling of chillers with respect to placement of products, spacing of carcasses, sanitation of chillers, temperature of chillers and products.
Monitoring the company’s meat grading and classification system as well as slaughter techniques and quality of carcasses.
Stock control of all perishable goods in chillers as well as all abattoir and administration consumable.
Performs other related duties as may be requested from the head of the department.
Reports to: Abattoir Manager

Update our internal databases with new employee information, including contact details and employment forms
Gather payroll data like leaves, working hours and bank accounts
Screen resumes and application forms
Schedule and confirm interviews with candidates
Post, update and remove job ads from job boards, careers pages and social networks
Prepare HR-related reports as needed (like training budgets by department)
Address employee queries about benefits (like number of remaining vacation days
Review and distribute company policies in digital formats or hard copies
Participate in organizing company events and careers days

Collaborate with Financial Managers and other team members to successfully execute various accounting tasks.
Maintain company ledgers and daily financial transactions.
Create financial documents such as bills, invoices, pay-orders, payables, receivables and purchase orders.
Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them.
Manage payroll activities and release salaries.
Coordinate and manage payment and billing details of external service providers, contractors and vendors.
Verify payments and deposits made through the company account and coordinate with the bank.
Create daily reports for management and team members.

Responsibilities:
Organizing meetings and managing databases
Must be able to manage a team
PA to the Director
Must be able to complete tasks in a timely manner
Dealing with correspondence, complaints and queries
Preparing letters, presentations and reports
Supervising and monitoring the work of administrative staff
Managing office budgets
Liaising with staff, suppliers and clients
Implementing and maintaining procedures/office administrative systems
Ensuring that health and safety policies are up to date
Using a range of software packages
Attending meetings with senior management

Duties and Responsibilities include but are not subject to:
Maximize Revenue: Optimize sales volumes and average selling price (ASP), and minimize product losses in order to maximize revenue from available production.
Point of Sale: Organize team, facility, and processes to ensure a quality purchasing experience for customers.
Demand Regularly solicit (and act upon) customer feedback in order to understand their needs and to build satisfaction and loyalty.
Maintain strong, regular, productive communication between Sales and adjacent departments, at both a managerial and operational level.
Operations Security, and Marketing, plus any other departments as needed monitor expenditures against budget on a monthly basis which lays out shift duties by employee in advance.

Duties include:
Supervision of the warehouse (transport industry and truck parts) and staff
Stock control and stock takes
Staff Supervision
forklift driving
data input
inventory
Souring suppliers

Developing and maintaining a regional share of business for International clients within the China -Zambia lane in collaboration with all company sales channels.
Lead and engage with all sales teams across the organization to sell trade lane specific and customized solutions for air and ocean freight to small, medium and multi-national companies.
Plan and conduct joint sales calls in collaboration with all company sales channels, including face-to-face meetings with customers and developing a robust pipeline to meet budget and trade lane strategy.
Analyze trade lane related market conditions to ensure pricing and service development including sharing competitive developments across the company marketing and sales organization.
Gathering business intelligence from customers, extended sales teams and other sources to identify opportunities resulting in pipeline development and strategic action plans on identified High-Value-Targets
Provide leadership and support to the extended sales team to maintain and grow a book of business specific to the trade lane.
Participate in the implementation of new customers by coordinating the integration of the overseas team members in the implementation process.
Engage with sales owners of most significant opportunities in the pipeline, including supporting and participating in the RFQ process.
Maintain and develop the Integrated Trade Lane Management strategy and conduct the required periodic conference calls with all pertinent stakeholders.
Oversee sales revenue generation, profit and/or expense objectives.
Develop trade lane sales plans and budgets for achieving trade lane sales goals within a defined set of targeted accounts
Drives and executes all pricing related inquiries

Product Quality
Draw up control schedules to ensure the compliance of products according to the requirements in force (regulations, customer or divisional specifications, etc.)
Manage follow-up of product non-compliance
Instigate, monitor and validate corrective and preventive action plans
Organise and lead organoleptic monitoring of finished products
Deal with customer and consumer complaints
Contribute to drawing up specifications
Participate in working groups for constant improvement of procedure control, innovation and optimisation of product quality

Quality / Food Hygiene Management
Construct and drive the quality management system
Increase awareness and train in quality / food hygiene measures
Follow up and communicate relevant indicators for quality and food safety
Measure the effectiveness of the system: audit
Report to site management on the operation of the quality management system
Ensure that innovation actions are planned

Communication
Organise the team’s work
Manage staff: integrate, train, appraise, redefine responsibilities, praise, ensure development and gauge training needs
Lead a team: delegate, instil a sense of responsibility, set targets, communicate instructions, control, listen
Provide reports to his or her line management
Participate in cross-disciplinary working groups

ACCOUNTABILITIES: Maintaining and increasing sales for copper belt
Reaching the targets and goals set for your area
Establishing, maintaining and expanding your customer base
Servicing the needs of your existing customers
Increasing business opportunities through various routes to market
Setting sales targets for individual reps and your team as a whole
Allocating areas to  sales representatives
Developing sales strategies and setting targets
Monitoring your team& performance and motivating them to reach targets
Possibly dealing with some major customer accounts yourself
Collecting customer feedback and market research
Keeping up to date with products and competitors
Recruiting and training of staff  
QUALITY - To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future needs.
QUERIES / TRACING - Assist with Traces and Queries advanced by Clients and other Branches that do not have Computers at the moment to enhance Excellent service across the board.
SPECIAL SERVICE - Ensure that major customers receive superior service and that they are informed at all times of possible service/customs delays or problems with regards to the movement of their shipments. Ensure regular communication with customers and departments to ensure that shipments are available in acceptable condition. Manage and update the customer database thus being proactive to finding solutions to customer needs.
COMPLAINT HANDLING - Ensure that customer complaints and claims are treated as priority and resolved to the customer’s satisfaction. Evaluate complaints and escalate any serious complaints to the relevant department manager. Investigate regular service failures and escalate problems to relevant service centers/departments.
REPORTING - All unresolved issues hindering progression that would hinder the Express/Excellent service required from the company
RESPONSIBILITIES - Participate in any projects, in conjunction with other Company Departments to seek suitable solutions

Responsibilities:
Work closely with the operations manager to compile a weekly procurement list, call suppliers to get multiple quotes for items, and organize drivers to go into town to buy items
Need to have thorough understanding of basic accounting software such as Revelation or Sage in order to be able to create purchase orders, GRV purchased items, perform inter warehouse journals, stock counts, raising sales orders, and invoicing
Keeping accurate records of petty cash removed from cash float and reconciling receipts to cash taken
Keeping track of company bank cards and reconciling card receipts to bank statements
Capturing all receipts into SAGE accounting under the correct expense accounts
Working closely with store man and drivers to pull out of stock the required items for the camp and ensuring they are loaded onto the correct vehicles on the specified day and time
Conducting weekly random stock counts to ensure accurate stock holding
Issuing and recording all validation requests and Codes issued
Working with Operations manager to conduct monthly stock counts and being held responsible for all shrinkage
Opening of office in the morning and issuing keys to mechanic and tools to necessary staff and management
Closing of office and ensuring all vehicles, stores etc. are locked and nothing has been left out

Duties Includes:
recruiting, training and developing staff
making sure that staff get paid correctly and on time
pensions and benefits administration
approving job descriptions and advertisements
looking after the health, safety and welfare of all employees
organizing staff training sessions and activities
monitoring staff performance and attendance
advising line managers and other employees on employment law and the employer's own employment policies and procedures
ensuring candidates have the right to work at the organisation
negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.

Duties Includes
Monitor and delegate assigned tasks by the Supplies Manager/ Stores
Controller to the respective stores.
Ensure daily interim control on the issuing of stock.
Ensure controlled withdrawal of commercial shelf life items.
Solve any discrepancy raised by the inventory/ audit section.
Liase with Line Maintenance on requirement and placement of outstation stock holdings.
Maintain good housekeeping of the working/ stores area.
Supervision an administration of binning section.

Installing new vehicle wiring systems.
Installing and troubleshooting immobilizer and alarm systems.
Gathering information from customers about issues with their electrical system.
Diagnosing electrical issues and proposing a course of action.
Providing customers with estimated time and cost for repairs.
Repairing and replacing faulty wiring or electrical systems.
Servicing of electrical automotive parts.
Servicing and repairing electrical systems on agricultural vehicles.
Maintaining a clean working environment.
Completing job reports and processing paperwork.

Duties and Responsibilities
Manage and control the sale of meat products, whilst maintaining a stable supply of meat products
Maintain accurate records of stock sales and compare those correctly against the daily cash sales, whilst maintaining consistency with general book-keeping records.
Minimize stock loses and monitor expiry dates and stock levels.
Manage and track inventory records to maximise productivity and profit.
Perform quantity stock reconciliation in the production department.
Ensure that all food hygiene and safety standards are met and keep up to date with industry standards
Maintain an acceptable level of credit with selective clients and ensure that any monies owed are paid in a timely and flexible manner.
Ensure that funds received from daily sales are correctly accounted and deposited into the company accounts.
Estimate requirements and order meat supplies, negotiate with representatives from supply companies to determine order details.
Receive, inspect, record and store meat upon delivery, ensuring that quality and safety of meat products is maintained to a satisfactory standard.
Maintain the preparation and placement of meat cuts and products in display counter, so that they appear attractive and catch the customers’ attention.
Ensure consistent levels of quality and efficiently manage customers’ demands when preparing special cuts of meat.
Evaluate the performance of staff and supervise their daily activities, whilst motivating and developing the team through established objectives & strategies.
Evaluate the financial aspects - such as budgets, expenditures, research and development, return-on-investment and profit-loss projections;
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with relevant advertisers and marketing promoters;
Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and mark-up factors;
Utilise sales forecasting and strategic planning to ensure high sales volume and profitability of products, lines, or services, whilst analysing business developments and monitoring market trends.
Inspect equipment regularly to ensure it is in good working order and safe to use and oversee maintenance and repair where appropriate
General Retail Skills
Enthusiasm for retail sales and strong commitment to customer service
Helpful and supportive attitude towards customers and colleagues
Ability to project a smart, efficient image to the public
Ability to work on the computer and good Excel skills
Ability to use Point of Sale System.
Reliability, honesty and willingness to take responsibility
Numeracy, including the ability to handle cash accurately and swiftly
Willingness to work flexibly as part of a team
Ability to work unsupervised and take initiative in challenging situations
Awareness of health, safety and security issues

Duties will include the following but are not limited to;
Able to manage a team effectively
Develop systems
Managing customer relationships
Sourcing orders from both existing and new customers
Gathering market intelligence
Supervising Distribution team to ensure orders are delivered on time
Handling customer complaints and queries
Budgeting
Developing and executing plans to grow sales revenue, sales volume and market share

Responsible for Sales & Distribution of Mealie Meal across Lusaka & Copperbelt.
Market potential study collected and analyzed by sales area
In-trade execution gaps and competitor activity identified
Customer needs ascertained
Market potential opportunities planned and prioritised
Ensure daily, weekly and monthly sales targets are met
Ensure trade execution requirements, promotions and daily activities are planned
Ensure that calls are carried out as per schedule
Generate orders
Customer negotiations conducted as required
Information security maintained in accordance with Company Information Protection Policy
Participating in the formulation and controlling of Distribution budgets
Control expenditure within budget
Accounting for all movement of trucks and trailers in and out of Eastern Province
Ensuring that proper records are kept regarding distribution parameters
Maintaining and improving upon all systems of control

Duties & Responsibilities:
The MIS Assistant will be responsible for the data management which includes timely collection of records, entering data in the MIS system, verifying the data, reporting.
Act as first point of contact with the field
Coordinate all field activities with implementing staff
Assist in designing of project specific monitoring tools.
Assist in development of rational formats for effective and clear reporting.
Conduct interviews with beneficiaries.
Giving constructive feedback on project operations to Field teams and help with troubleshooting.
Recommend training to increases skills and compliance of field staff.
Ensuring formal and informal project monitoring reports are submitted to Project manager in a timely and efficient manner.
Maintain confidentiality and observe data protection guidelines.
To assist in the identification and production of management information and statistics for management at all levels, including the appropriate analysis and compilation of reports as required
Perform other duties assigned by Project Manager/Deputy Program Director/Program Director.

Duties Include; Plan chicks program and supervise broiler management
Plan breeders program and supervise breeder management
Planning vaccination programs and overlook medication use
Recruit, screen, hire farm managers
Effectively communicate with farm managers
Ensure the accurate completion of all administrative tasks on a timely basis.
To coordinate with abattoir house on needs, expectations and schedules
Plan eggs setting program
Coordinate transportation of eggs from the breeder farms to the hatchery
Overlook hatch ability, fertility, egg quality and hygiene of hatchery
Ensure the overall good health of the chicks and their safe arrival to poultry farms <br. Understand and manage the KPIs of a hatchery.
Repair and maintain the hatchery as and when required
Training local personnel to take up key positions with in the hatchery
Planning of the flow of placements and scheduling for running an abattoir.<br.

Responsibilities:
Develop the workshop to a standard required to complete to full servicing of the vehicles and farming equipment.
Develop systems to ensure the maintenance of sufficient spares to be able to carry out services when required without putting significant strain on the Farm by holding too much stock as well as ensuring orders are done for replacement of stock as cannot afford not to have the stock in a remote area
Develop systems which allow spares inventory to be maintained individually for the four different companies without any mix up or crossover use of spares
Develop systems which allow for the efficient servicing of vehicles every 5000km or for the farm vehicles. This will involve working closely with the operations/Farm/Warehouse manager to ensure that the vehicles are available for service when required
Service the vehicles to ensure minimal down time. Preemptive maintenance is imperative as the vehicles often spend long periods in remote locations where the roads/farm accessibility are in poor condition due to rainy season and development in certain areas of farm.
Any breakdowns outside Lusaka due to poor maintenance are hugely costly to repair and cause significant delays and pressure on farm responsibilities
• Ensure all vehicles have valid fitness, road tax and insurance
• Any other activities within reason that may be required in order to ensure the fleet of vehicles is always at its optimum

Attend product training courses (locally or abroad) and work towards completion of required professionalcertificates in order to build competence in providing technical assistance and support to defined customers.
Provide onsite service (locally or abroad) to deliver both timely and effective installation, maintenance, equipment repairs and equipment upgrades or modifications not withstanding all safety instructions.
Timely completion of service reports and good liaison with the company Customer Service Centre.
Escalate as appropriate, situations where customer satisfaction is compromised and to ensure contractual obligations are met.
Maintain good communications and team working with all stakeholders.
Understand and comply with organisational instructions, quality policy, codes of conduct policies health and safety policies and regulatory requirements at all times.
Ensure material spare parts are processed in accordance with company policy.
Complete personal administration in a timely and accurate manner.
Maintain all test equipment, tools and company property in good and working order at all times.
Identify any opportunities to improve efficiency and effectiveness of company processes.
Commercial Service Goals:
Responsible for the Installed base of equipment to ensure that these systems are covered by long term Service Contracts.
Responsible for meeting service revenue & profitability targets
Responsible to analyse the Installed base and identify potential replacement/upgrade targets
Commercial Sales Goals:
Responsible for supporting the commercial sales team with technical product expertise and assists in the setting up of Service strategies in conjunction with Sales projects

Summary of Role
The Key Account Manager is responsible for prospecting and acquisition of new business in line with the company’s sales targets, growing revenue within existing base and day-to-day management of client deliverables in order to maintain a high level of client satisfaction that results in account retention. The remuneration of the role comprises a fixed monthly salary and an attractive commission component.
Duties and Responsibilities
Prospect, create and convert sales leads with new and existing customers for attainment of set sales targets.
Build, manage and maintain an active sales pipeline for prospective clients, ensuring that all contacts and activities on the opportunities are accurately and timely logged onto the Sales Pipeline management system.
Coordinate installation implementation between inq.’s project team and the client for new sales Work-In-Progress (WIP).
Gather relevant market information, including product offering and pricing by competition, for internal analysis and product positioning.
Attend corporate events as required, including trade exhibitions and shows, to help generate sales interest of our products and services in the market.
Building and maintaining excellent relationships with existing clients, resolving client queries in a timely manner.
Work with relevant functions to ensure that incidents and problems on client’s services are managed and resolved in line with committed Service Level Agreements.
Keep abreast with the business needs of clients on the assigned base in order to identify opportunities of upselling and cross-selling additional products or services in order to grow revenue and attain client retention.
Accurately and timeously communicate clients’ needs with relevant units in the business to ensure customer satisfaction.
Monitor account status and ensure that all clients on the assigned base are adhering to contractual terms related to payment for services and that the debt does not exceed allowable levels.
Ensure regular governance meetings with clients are held and well documented.
Spearhead the implementation of any service improvement plans agreed with clients in liaison with relevant functions in the business.

Business Development Manager is responsible for aligning processes related to this partnership, prospecting and acquisition of new business in line with the company’s sales targets, growing revenue within existing base and day-to-day management of client deliverables in order to maintain a high level of client satisfaction. The BDM is also responsible for third-party partner management.
Duties and Responsibilities
Liaise in establishing annual Sales targets for the company
Ensure that the company's business processes are aligned with partners in line with the Distributor Agreement
Ensure that reporting and governance requirements between partners are formally agreed upon and adhered to.
Establish and maintain business processes to secure a healthy sales pipeline from which pre-sales activities can be developed; A pipeline of at least three times the sales target at any given point is required.
Prospect, create and convert sales leads with new and existing customers for attainment of set sales targets.
Attend and/or organise relevant networking functions and workshops aimed are generating leads and opportunities for products
Ensure that all contacts and activities on the prospective sales pipeline are accurately and timely logged onto the Sales pipeline management system (Salesforce).
Ensure preparation and presentation of regular sales pipeline progress reports as part of the sales cadence
Work with Group Sales in preparing client proposals and quotations
Work with relevant functions to prepare commercials for all products, bespoke solution propositions and services
Gather relevant market information, including product offering and pricing by competition, for internal analysis and product positioning.
Ensure that client contracts and the necessary back-to-back agreements with third party service providers are in place before commencement of delivery of services to clients.
Work with the Finance department to ensure that monthly and/or milestone billing and payments are done as per contract.
Monitor account status and ensure that all clients on the base are adhering to contractual terms related to payment for services and that debt does not exceed allowable levels.
Negotiate with third-party service providers where delivery of solutions requires use of third-party services
Monitor account status and ensure that all clients on the base are adhering to contractual terms related to payment for services and that debt does not exceed allowable levels.
Build and maintain excellent relationships with clients and ensure that all client queries are resolved in a timely manner.
Ensure regular governance meetings with clients are held and well documented.
Spearhead the implementation of any Service Improvement Plans (SIP) agreed wit clients in liaison with relevant functions in the business.
Keep abreast with the business needs of clients on the assigned base in order to identify opportunities of upselling and cross-selling additional products or services in order to grow revenue and attain client retention.
Work with the Finance department to ensure that monthly and/or milestone billing and payments are done as per contract.
Prepare and provide periodic reports as agreed and ad hoc reports when requested.

Responsible for overseeing various Human Resources activities within the Corporation whilst having direct working relationships with different departments
Ensuring workforce at the assigned location has a sound awareness of staff (including code of conduct and is also aware of its rights and obligations to comprise benefits, entitlements, recruitment, entries, handling discipline, attendance, overtime, leave management, guidance provision.

The Executive Administrator shall head the Secretariat of the Association and report to the Executive Committee (EXCOM) and for the day to day business will coordinate with the Chairman. The basic functions, duties and responsibilities are outlined hereunder:
i. Ensure that the Association’s mission and programs are consistently presented in a positive image to the relevant stakeholders;
ii. Conduct effective membership recruitment programmes to increase and retain the membership of the Association;
iii. Implement the objectives within the time frame as set out by Executive Committee and the Constitution of the Association;
iv. Ensure that the objectives of the Association as regard to achieving stated / agreed targets and standards performance, quality, culture and legislative adherence are attained;
v. Establish, sustain and formulate organizational culture, values, and reputation in the transport industry with relevant local regulatory bodies and regional economic blocs;
vi. Shall be responsible for the overall budgetary control as set by the EXCOM;
vii. Take minutes/notes of all Executive Committee and Sub-Committee meetings of the EXCOM and any other meetings so delegated to attend on behalf of the Association and / or with other EXCOM Members; and
viii. Ensure that the daily administrative tasks of the Secretariat are coordinated and actioned timeously.
(b) Maintain a close relationship with the membership in order to:
i. Identify challenges faced in the industry and resolve these through interaction with the relevant Government Ministries and institutions as the case may be and the Executive Committee of the Association;
ii. Communicate activities and achievements of the Association through monthly newsletters; and
iii. Ensure membership statements are duly dispatched and the fees are fully collected in the prescribed period.
(c) Act as a lobbyist for the Association to appropriate institutions within and outside Zambia in order to obtain services which will add value to the Association and its members; and
(d) The job entails frequent travel both locally and regionally.

The items described in this section outlines the key areas of responsibility for the Project Manager and should not be taken as a description of the entire function. Accordingly, there is an expectation that the Project Manager will exercise reasonable initiative in undertaking other activities within the broader scope of the function.
1. Project Setup, Management and Closure
a. Responsible for setting up a service organization at Sentinel Mine site with the required team of personnel, facility and equipment, to realise the scope of service included in the Project Charter or Client Services Agreement, respecting the company Mining Standard.
b. Responsible for the ongoing management of the truck project, ensuring smooth operation and achieving:
i. Monthly Fleet Contractual Availability of 90%
ii. Monthly Fleet Mean Time Before Failure of 75 Hours v c. Provide management update of the project progress through the provision of planned project reports, as well as adhoc reports when required.
d. Responsible for acquiring, furnishing and the ongoing maintenance and administration of facilities in the operating locality in support of the project personnel including housing, vehicles and support equipment’s. Must implement processes and procedures required for the effective management of these facilities and assets.
e. Provide oversight responsibility and coordination to ensure effective eventual project closure.
2. Health Safety and Environment
Responsibility to ensure the implementation of the Health and Safety Management Plan within the area of your responsibility. This includes:
a. Ensuring compliance with Health and Safety and Environmental Policy Statements
b. Promotion of Safety, Health and Environmental work practices
c. Take cognizance of, react to and comply with policies and procedures developed in terms of the Safety and Environmental system.
d. Ensure compliance to legal and other requirements with regard to health, Safety and Environmental Management.
e. Ensure that planned or proposed activities are subject to the requirements of OSHAS 18001 and ISO 14001.
The above responsibilities signify a commitment to continual improvement with regard to Health, Safety and Environmental Management
f. Be responsible for the proper discipline of all persons under your control.
g. Provide and maintain a working environment that is safe and without risk to the health of employees within your area of responsibility.
h. Ensure that all work performed by project employees, and sub-contractors are in compliance with the provisions of the Service Agreement, and performed under supervision of a person who has been adequately trained and understand any associated risks.
i. Establish a clear communication channel with the Mine designated representative.
j. Stimulate a high level of Safety and Environmental awareness at all times;
k. Leading by example; participate in accident/incident investigations;
l. Ensure equipment’s and plants are safe and maintained at all time;
m. Review Safety and Environmental reports and inspections, and initiate rectification actions where necessary;
n. Participate in Safety and Environmental meetings and programs.
o. Monitoring compliance with safe work methods (controls).
3. Managing Equipment Condition, Performance and Elimination of Failures.
In collaboration with your project product support team, ensure the effective monitoring and recommend corrective actions, as well as improvement towards improving performance of the truck fleet by using the following management tools:
? Oil Sample Analysis
? Truck Downloaded Data
? Implementation of Work Management Systems and Continuous Improvement
? Root Cause Analysis, using the 5 WHY methodology
? Infield Data Analysis Tool
And regularly presents factual improvement and finding to the customer intended to optimize the fleet performance and availability, if implemented.
a. Establish Daily Periodic maintenance regime intended to conduct inspections and eliminate minor failures that could lead to major down events.
b. Establish Planned Maintenance regime by respecting the OEM maintenance guidelines intended to preventatively repair the fleet of trucks and ensure optimum equipment availability, while ensuring such maintenance activities are completed within the stipulated timeframes.
c. Establish a corrective maintenance regime intended to provide timely repairs during breakdown events with the view of repairing the equipment and return it to productive operation safely and within acceptable timeframe. And continuously seek to improve the procedures to optimize and eliminate deficiencies.
d. Recommend site specific maintenance strategies for the duration of equipment life with risk/cost relationships detailed

The Data Analyst will oversee all client projects being performed in the Chipata office. They will manage a team of Data Specialists, who directly administer projects on a daily basis.
The Data Analyst will be responsible for such tasks as:
1. Manage data quality and reporting
2. Monitor deadlines and progress of all projects to meet client expectations.
3. Ensure client communication is handled properly for each project.
4. Manage quality assurance on projects.
5. Evaluate new project specifications to determine feasibility and requirements.
6. Ensure staff is properly allocated to project needs.
7. Oversee existing training protocols and devise new methods to enhance employee performance.
8. Resolve project issues with the team and escalate issues to executives and clients.
9. Review equipment needs and make recommendations to executives, such as hardware, software, and subscriptions.
10. Evaluate performance of Data Specialist and provide candid feedback.
The Data Analyst must relocate to Chipata, Eastern Province. A moving stipend will be negotiated to help with moving fees.

Responsible for the sales and marketing of both animal feed and nutritional products so as to achieve maximum profitability, growth and accounts penetration within the assigned territory or market segment.
In addition, shall also be required to provide other related after sales technical services through personal contact ensuring to secure new business accounts, customer retention including supervision and management of assigned depot sales staff within the assigned sales region.

Health & Safety Understand Company’s Health & Safety Policy and follow all company HSE procedures. Report all accidents or any unsafe conditions in the work place.
Training and Development Ensure training has been received before undertaking specific duties and that all training is recorded in training records.
Human Resource Management Adhere to all HR policies and procedures, to include all absence policies and procedures.
Communication Communicate within your own department to ensure that all relevant information is forwarded to the appropriate personnel on a regular and timely basis. Provide regular updates to your line manager regarding progress on required duties and the status of any projects.
Equal Opportunities Observe and adhere to the company's
Equal Opportunities and Dignity at Work policies ensuring that a neutral and harmonious work environment is maintained in which bullying and/or harassment does not occur.
Core Competency Framework Ensure that all job specific responsibilities relating to the overall role objective are carried out in accordance with the requirements outlined within the company core competency framework

Establish relationships with new customers and secure contracts with new customers. Drive the entire sales cycle from initial customer engagement to closed sales. Build and maintain a healthy sales pipeline to meet or exceed sales targets.
Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.
Provide forecasts on best case and most likely sales volumes over relevant time periods.
Give sales presentations, submit opportunities, and submit activity and results reports to leadership.
Develop and maintain functional knowledge of the products, services and operations offered by the company.
Interact regularly with station and operations managers and develop close and cooperative working relationship with operational staff to ensure the customer’s needs are met.
Schedule and conduct a pre-determined number of face-to-face sales visits as directed by the sales or station management.
Input sales call information into the sales data system or other designated sales call software provided by the company and/or provides sales reports as directed by sales or station management.
Maintain a pre-determined number of target accounts and demonstrate active attention to those accounts and progress toward closing. Meet or exceed sales threshold/quota as defined by the company.
Work cooperatively with other sales and operational staff to support a team-selling environment.

Set sales profit goals in collaboration with the Route Development Manager and Branch Manager and remain accountable for goals set.
Develop and manage operating budgets.
Achieve satisfactory profit/loss ratio and market share in relation to preset standards, industry and economic trends, and also sales and margin goals.
You will work with Corporate Human Resources to support team development as needed, when needed.
Ensure training and direction for new and existing sales support members.
Act as a liaison between the customers and operations staff.
Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
Maintain an excellent relationship with our current customers: Including analysis of current lanes to assure we are competitive; we are providing an excellent service and spot growth opportunities.
Conduct monthly financial analysis: including determining overall success of current customer profiles.
Up-to-date insight on current rates in the marketplace offered by competitors.
Ensure accuracy and timeliness of data in CRM (C-View) and other programs as needed.
Ensure all necessary documentation is accurate and timely.
Develop goals for specialized sales (LTL, deconsolidation, courier, e-commerce etc.).
Develop sales leaders including succession planning internally.
Act as a player and a coach – bring on new business, in addition to coaching the other members of the organization.
Report sales outcomes in stipulated time.
Accept any additional duties as situations arise

The role will take responsibility for all aspects, from business development, staff management, financial aspects, sales and a range of administration.

This post, reports to the building Supervisor and would suite an ambitious self-motivated person.
Main duties and Responsibilities
Installing, repairing and Maintaining plumbing systems and fixtures on the Farm
Planning, providing bills of quantities and estimates for plumbing jobs
Maintaining appropriate service and records
Performing other duties assigned by the supervisor
Carrying out plumbing assignments Qualifications & Experience Required

Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations
• Participate in regular tax audits and payroll
• Prepare budgeting reports and forecast revenues
• Manage month-end and year-end closing
• Monitor the daily performance of the accounting department
• Organize financial data into useable information and maintain updated records
• Track the progress of financial and accounting objectives
• Establish accounting policies and procedures, aligned with company’s targets
• Ensure compliance with statutory obligations such as PAYE, VAT, WHT, NAPSA, Workers Compensation, are adhered to, in a timely manner.

Structure, supervise and review all programs, financial transactions, purchase orders, contracts, and petty cash for the central and Provincial offices;
• Responsible for planning and tracking program budget according to the work plan cost budget;
• Monitor the day-to-day financial operations within the company (payroll, invoicing, and other transactions);
• Prepare monthly and quarterly management reporting;
• Directly supervise finance staff to ensure efficient and timely processing of all payments, quality and timely reporting and adherence to deadlines.
• Participate in strategic data analysis, research, and modeling for the General Manager and Director.
• Support project analysis, validation of plans, and ad-hoc requests
• Manage the companys financial accounting, monitoring, and reporting systems
• Ensure compliance with accounting policies and regulatory requirements including company returns, ZRA/ tax compliance, Napsa, Workers Compensation, etc.
? Coordinating and preparing internal and external financial statements
? Coordinating activities of external auditors
? Training of Finance and accounting staff

Must be well informed about design trends and developments;
Should have knowledge of materials, which might include wood, metal, plastic and textiles;
Required to discuss designs with Head of Production and clients for custom ordering or with manufacturers;
Should be able to invest time and resources in studying, researching and planning various styles of furniture design;
Find ways to improve furniture items already manufactured;
Must be able to generating sample designs using computer-aided design (CAD), card models, sketches or hard prototypes;
Must be able to organise plans and schedules with respect to the availability of resources;
Must have knowledge of software packages such as Autocad, Inventor, Solid works and Photoshop;
liaising with craftsmen or production department staff, such as production managers, marketing staff, about the process of construction or manufacture;

Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training line managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Making decisions regarding hiring of employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving updates to the Managing Director or the Chairman.

Manage the production facility and production process. Ensure production process runs smoothly, safely, cleanly and meets production budget and goals.
Help set up an effective production process and work flow for large volume furniture orders.
Determine the flow of work, required staff, and additional tooling needed to improve the production process and create the most efficient production process.
Plan production schedule based on incoming orders and required delivery date, as well as warehouse stock.
Set up material inventory system to ensure products are clearly accounted for and tracked by workshop and warehouse staff.
Manages material inventory – reviews production schedule to determine all materials needed for timely production. Communicates with Purchasing staff to ensure all material needed for production is available ahead of production (eliminate delays due to material shortages
Plans and communicates the daily schedule to employees and to the different business departments to ensure that production and deliveries are properly planned.
Set tool and equipment maintenance schedule to ensure production can continue with minimal interruptions.
Review completed products to ensure high quality production
Review furniture designs to offer suggestions for improvements on the production process, aesthetics, or both.
Suggest new product designs based on market demands as appropriate.
Help establish a process for packaging and loading furniture for both local and export markets.
Organizing relevant training sessions

General butchery duties relating to preparation of meat products for sale
• Weigh, wrap and display cuts of meat and price of products correctly
• Ensure that all meat being displayed is safe from food poisoning
• Supervise department in the event that butchery manger/supervisor are not available.
• Appropriate selling of meat products as assigned by management. Deliver an exceptional level of customer service (taking orders and deliver them accurately).
• Processing of beef sides (i.e. deboning, etc) for preparation of sausages and mincemeat. Cut, bone, or grind pieces of meat and make sausages
• Ensure that there is proper stock rotation in the Cold Room & Freezer (FIFO)
• Off load meat, check weight against invoice and store meat upon delivery
• Cleaning all areas of the shop to maintain health and hygiene standard (this includes washing of floors and block counters after close of business every working day). Ensure that butchery working area, cold room, freezer are cleaned and maintain a clean environment of the floor & tables on daily basis
• Ensure that correct merchandising is being followed according to the planogram
• Ensure that all expiries are being monitored and worked on time
• Ensure that the Cold Chain Management is effectively maintained
• Ensure full adherence to hygiene standards and that at any time the employee is assigned to serve customers using protective means for covering hands.
• Assist customers with carrying and transporting any meat products purchases from the shop where appropriate. Handle customer complaints and inform the butchery manager or supervisor immediately.
• Cutting meat according to specifications for any meat orders made by customers.
• Correctly issue and record any inventory to the shop and ensure that these inventory records are accurately reflected in the inventory sheet book.
• Undertake inventory count (i.e. stock taking) as appropriate during the agreed frequency intervals. Participate in stock taking and ensures the count is correctly done
• Undertake any other ad-hoc duties as assigned by management, who reserve the right to assign specific responsibilities to the employee.
• Report any inventories out of stock to management each working day.
• Demonstrating a professional attitude by ensuring that conduct towards customers and management is that which reflects the Company policy in terms of being friendly, courteous and using appropriate language.

Strategy Implementation
To implement the Entity Customer Service strategy and operating plan within the contact center, to ensure business unit and global consistency of customer service practices, and high standards of Customer Service performance.
• Where appropriate, contribute to the development of the business unit Customer Service operating plan, taking into account the needs of customers, shareholders and employees.
• Ensure the achievement of Divisional objectives by meeting and exceeding performance standards and targets within the contact center, as measured through key performance indicators.
• Implement the Entity Customer Service programs and projects in accordance with stated requirements.
Customer satisfaction and retention
To establish a customer-focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention.
• Ensure a strong focus on Customer Service Competencies development and quality in order to delight customers, enabled by effective coaching and performance feedback structures.
• Effective management of internal programs and measurements that are indicators of likely customer satisfaction, including Quality Monitoring tools, post call customer surveys, Mystery Shopper and Service Recovery quality surveys.
• Actively measure, understand and analyze customer retention and customer growth and initiate appropriate actions in Customer Service and with cross-functional colleagues, in order to improve results.
• To maintain an awareness of customer needs through regular contact via telephone calls and visits, both proactively and reactively.
People management
To lead, motivate and empower staff through effective and open communication, excellent leadership, regular performance feedback and teambuilding, in order to maximize customer satisfaction, business results and employees’ satisfaction.
• Ensure the compliance to formal recruitment procedures, with Human Resources, to ensure the contact Centre attracts and retains the very best customer service employees.
• Ensure effective communication and dissemination to all staff in the contact Centre.
• Through training and coaching, ensure that customer service staff is equipped with the right skills, knowledge, competencies, and empowerment to delight customers and achieve business results.
• Establish a coaching mindset and culture in the team by ensuring that regular and effective coaching is in place for all employees in the contact Centre, and supporting the Customer Service Team Leaders in their coaching practices.
• Ensure that the correct processes for employee counselling and/or discipline are in place.
• Implement challenging but achievable reward and recognition schemes, in collaboration with Human Resources, which help to create highly motivated customer service staff, and to reward excellent performance through both financial and non-financial means.
• Participate in the implementation of succession-planning frameworks
• Ensure that management are aware of the needs of employees through the effective management of employee satisfaction surveys and accompanying action plans, and through two-way through forums and suggestion schemes.
• Actively measure and analyze employee retention rates in the contact Centre and feedback gained from exit interviews, to understand and act upon the factors affecting employee retention.
• Conduct regular individual coaching and annual Performance Reviews of the Team Leaders.
• Conduct regular group review meetings with Team Leaders to assess team performance and progress against business plans.
• Promote the corporate values through active participation in the corporate initiatives.
• Comply with all Company related policies, procedures and legal requirements (HR, Health & Safety, Security, etc.)
Contact Centre Resource Management
To effectively plan and manage resources to meet and exceed internal and external service levels at all times, and to provide excellent accessibility and service to customers.
• Respond quickly to any intra-day changes in resource requirements in the contact Centre, based on the needs of customer accessibility and service levels.
• Ensure that the contact Centre headcount budget enables excellent accessibility for customers, whilst effectively managing cost.
• Maintain, communicate and test disaster recovery procedures to minimize service disruption to customers in the event of equipment failure, or other events that may affect accessibility.
Process manage

Taking an Entrepreneurial Approach to Driving the Restaurant Business
Understands financial opportunities by surveying restaurant demand.
Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.
Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.
Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.
Supports on-site/off-site public relations opportunities to promote the restaurant.
Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.
Serves as the primary point of contact for restaurant events.
Participates in local networking activities, in support of the restaurant.
Managing Day-to-Day Restaurant Operations
Supervises and manages employees.
Understands employee positions well enough to perform duties in employees' absence.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.
Monitors compliance with all applicable laws and regulations.
Monitors adherence to liquor control policies and procedures.
Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.
Monitors alcohol beverage service for compliance with local laws.
Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.
Assists servers and hosts on the floor during meal periods and high demand times.
Advocates sound financial/business decision making.
Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.
Fostering an Environment that Creates Exciting and Memorable Guest Experiences
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Acts as the guest service role model for the restaurants.
Addresses guest problems and complaints.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
Verifies corrective action is taken to continuously improve service results.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfilment of special requests, collection of payment &amp; invitation to return).
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Managing and Conducting Human Resource and Talent Management Activities.
Actively participates in the hiring process to identify the right talent to support the outlet's concept.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Facilitates the fair and equal treatment of employees.
Strives to improve employee retention.
Monitors employee attendance of on-going training to understand guest expectations.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Strives to improve service performance.
Encourages recognition of employees across areas of responsibility.
Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.
Establishes guidelines so employees understand expect

Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Managing account team assigned to each client
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the client
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients

Prepare the annual marketing plan and budget for the assigned region/ depot. Maintain and provide strength to company’s brands and marketing initiatives.
Identify specific regional marketing goals and objectives. Develop execution plan and manage field team for perfect execution.
Head development and execution process of local and other tactical marketing plans to reach vital customer segment.
Interact with marketing leads to develop and supervise regional marketing budget.
Build and maintain a brand activation calendar for the region. Recommend strategies to integrate into local regional marketing plans.
Custodian of regional budget and manpower management to ensure effective utilization of resources and manpower.
Managing vendors for all promotional requirements. Be responsible for taking care of the POP/POS/Activation elements – storage, handling, repairs.
Be the eyes and ears of the company in the market and provide inputs to develop existing plans.
Analyze and supervise local competition by periodically doing product and pricing survey in the assigned region and sharing report to HO.
Evaluate productiveness and marketing initiatives ROI.
Implement plans given by HO Marketing to each channel – Roadshows, POP/POS execution, sampling and promotion, events, and activations.
Participate and assist HO Marketing to develop creative strategies and media execution.
Support Marketing director to manage crisis management and local media relations.

Oversee smooth running of estate, working directly with principal to plan and execute a management plan of the property and grounds.
Communicating with and manage any farming and/or tenants.
Managing ground staff and contractors.
Ensuring that house is maintained and all practical equipment is running smoothly.
Managing utilities, creating estate manuals and ensuring principal receives competitive quotes on any repairs.
Managing principal’s multiple properties, travelling to each one to maintain oversight and contact with sites and teams.
Acting as first point of contact for staff and contractors.
Acting as first point of contact in case of emergency (i.e alarm going off etc.).
Be responsible for:
Roads;
Buildings;
Workshops;
Forestry;
Irrigation.

Responsibilities:<
Maintain and develop several existing WordPress websites.
Update websites with daily content
Post daily on Social Media accounts
Provide general support to staff on hardware & software challenges
Maintain uptime on communication platforms [ Phones, Wifi, communication platforms] ]

Responsibilities:
Sales and marketing of day-old broiler chicks, day old layer chicks and animal feed.
Manage & maintain relationships with Key customers.
Canvass and do cold calls on potential customers.
Manage sales team of telesales and technical assistants.
Ensure profitable return on the sales of the products.
Provide technical advice to customers
Manage administration of sales team.
Manage depots and grow depot footprint.

RESPONSIBILITIES:
Lead successful strategic planning and execution around the Program Results Framework focused on the areas of greatest need for the agency. Align the staff and activities to support this endeavor.
Oversee daily operations of the agency, ensuring performance and productivity.
Build a high-performance, values-based culture in partnership with the leadership team.
Champion the vision, values and framework. Provide encouragement to all in aligning individual contributions with who we are, what we believe in and our strategic plan.
Proactively lead change within a complex, ever-changing work environment.
Actively identify, analyze and improve existing business processes to improve services to the beneficiaries.
Develop and empower a learning culture that addresses Agency challenges and solves problems.
Ensure Agency financial stewardship, key performance metrics, child impact results and outcomes.
Partner with other Agencies to share best practices, learnings and other approaches to stakeholder engagement.
Develop the skill level of Agency staff members for current and new roles.
Prepare strategic and financial plans; coach the agency in delivering results.
Participate regularly in key stakeholder activities carried out in the community centers and elsewhere to observe, build alliances, engage and solicit feedback.
Drive growth of the Agency in the areas of constituent base, programs, partners and budget outlay.<be> Ensure adherence to all statutes, policies and local laws. This includes key financial controls, auditing purchasing and the segregation of duties. • Coordinate meetings with the Board of Directors in accordance with policies established in the Articlesnof Incorporation and guidelines; maintain minutes and statutory records.
Communicate strategy and results to the Agency’s employees.
Report key results to regional and corporate officers.
Engage with regional and corporate officers in broader organizational strategic planning.
Build strong relations and networking with colleagues in headquarters and other Agencies.
Network and build alliances with external partners, government and other NGOs

Responsibilities:
Drives tank truck to deliver gasoline, fuel oil, lubricating oil, or liquefied petroleum gas to customers
Drives truck into position to load at filling rack.
Opens valves or starts pumps to fill tank.
Reads gauges or meters and records quantity loaded.
Drives truck to customer's premises.
Connects hose to tank and opens valves.
Records amount delivered and issues ticket to customer.
May attach ground wire to truck.
May be designated according to type of fuel delivered as Fuel-Oil-Delivery Driver; Gas-Delivery Driver.
May drive trailer truck and be designated Trailer-Tank-Truck Driver.

Ensure management plan is maintained and standards adhered to develop and implement business plan aligned to best practices & objectives
Manage & monitor all aspects of site operations, service, planning and parts support to meet requirements.
Ensure efficient and effect, customer support
Maintain and develop customer relationship
Monitor and report site budgets and business plans
Manage service level agreements with key service providers and stakeholders
Compile service level agreement & monitor aftermarket services
Manage inventory levels in accordance with planned, critical and contingency levels to support set targets.
Manage P&L, site budgets and targets are met by the Branch
Monitor customer status and needs
Monitor and ensure oversight of job/maintenance are executed to the highest standards
Manage and support all product support campaigns and projects
Manage procurement & logistics activities for the Branch
Ensure a high level of asset management and maintenance
Compliant with legislative requirements & company policies
Ensure quality assurance in all processes
Develop and implement procedures
Manage team performance
Encourage continuous improvement across all processes and policies

The role of human resources in agribusiness expansion is focused on recruiting and managing a staff composed of both highly specialized professionals, semi-skilled laborers and unskilled labors. Agribusiness includes technical and labor-intensive activities that are required to optimize production from the inputs that are invested in crop production and animal husbandry.

Agribusiness
The HR office works closely with the operations management team to determine the adequate number of specialized workforce and farm support laborers that will be required to handle the increased volumes of farm activities and produce marketing. To this end, HR plays the role of ensuring that the personnel requirements for supporting the different technical agricultural processes and marketing activities of the agribusiness are adjusted to match the additional activities that come with expansion. HR either multi-tasks the workforce or recruits specialized employees to ensure that the skills, farm machinery and labor-intense activities are supplied with adequate number of personnel.

Assisting the HR Manager in Retaining and Recruiting Personnel
HR collaborates with the heads of sections or departments to maintain and recruit personnel but also to acquire the desired skill sets for an agribusiness workforce. HR must collaborate with the department heads because of the varied nature of the business and the skills required of the workforce. Managers of areas such as horticulture, livestock and marketing are in the best position to determine the minimum requirements and suitable remuneration packages for the specialized agricultural workers of their respective departments.

Assisting in Implementing Policies
HR also plays the role of ensuring that the expansion of the agribusiness is done within the established policies for compensating, promoting and motivating employees in different farm departments and production sections. HR ensures that the job descriptions and responsibilities of each employee are aligned to the overall production and performance targets of the business. HR collaborates with top management to ensure that employees participate fully and benefit in the growth activities, such as research and development of animal breeds and crop species.

Assisting in Managing Specialized Agribusiness Knowledge and Skills
Managing knowledge involves facilitating employees to enhance their agricultural skills and work capabilities through employee mentoring programs, research and development in new animal breeds and crop species and education advancement opportunities in agricultural fields of specialization such as agricultural engineering. The dynamic nature of agribusiness requires a personnel team capable of adjusting and living up to expectations of the ever-changing business environment. HR, therefore, spearheads the efforts of supporting and keeping track of the knowledge management initiatives to ensure that personnel are continuously exposed to learning opportunities on work processes and agricultural technological developments.

Assisting in Recruiting
If there's one function for which HR departments are known, it's hiring staff. Hiring activities include writing job descriptions and advertising job vacancies. HR personnel also seek candidates via social media, campus visits, networking, and job fairs, and conduct preliminary interviews before the candidates' qualifications are handed over to a hiring manager. Highly qualified recruiters often are involved in strategic HR matters, such as succession planning and workforce management.

Assisting in Training
In an HR department staffed with training specialists, they are typically responsible for coordinating new-employee orientation and designing supervisor and leadership training. Training specialists might also assess the organization's training needs and determine whether employees need to acquire new skills or improve their current skills. Cross-functional training also is an activity that training specialists take on to prepare employees for transferring to other business units or climbing the corporate ladder.

Assisting in Safety
Workplace safety is a serious concern for all employers. HR staff often have the responsibility of monitoring workplace safety issues such as dangerous equipment, hazardous occupations, or workplace violence. HR activities in this area consist of keeping records for compliance with the Occupational Safety and Health Act, and training employees on safe operation of equipment and emergency evacuation.

Assisting in Employee Relations
Employee opinion surveys, workplace investigations, and employee recognition ceremonies are among the activities that an HR employee relations specialist handles. In some businesses there might be an HR labor relations specialist who handles labor union negotiations. These are activit

Performs proactive crop protection analysis and evaluation on a regular basis.
Evaluates current farming practices and makes recommendations based on the results of the evaluation. This includes regular analysis of soil, water and leaf/plants to determine type and quantity of applications required for maximum production.
Directs and coordinates worker activities related to chemical and fertilizer applications and record keeping. Consults with the appropriate manager to ensure clarity of intent and clarity of desired outcomes. Reads, interprets, and translates chemical labels to spray operators as needed. Monitors and oversees spray applications to ensure safety and accuracy.
Coordinates growing activities with the appropriate departments to ensure clarity of intent and clarity of desired outcomes.
Records information, such as farm management practices and production results. Enters finished spray records into the Client program. Keeps accurate records of employee time, equipment usage, routine maintenance and fuel usage.
Inspects equipment to ensure proper functioning.
Recommends machinery, equipment and supplies necessary to operate the farm spray program.
Verifies operator knowledge of tasks and specifics of the operating and loading procedures.
Provides appropriate training and education on the safe use and operation of equipment and spraying techniques.
Ensures that each operator has appropriate PPE (personal protective equipment).
Determines best customer source for chemicals, fertilizer, etc., based on knowledge and background in the industry.
Provides direct supervision over staff to include discretionary authority to determine methods of work; plan, assign and direct the work; in coordination with human resources and corporate policy, recommend personnel actions (promotions, salary and wage adjustments, demotions, discipline, discharge, etc.); administer routine performance appraisals; and interview/select employees. Emphasis is to be placed on maintaining staffing at the appropriate levels to operate at peak efficiency and in developing continuity in key positions.
Develops and maintains effective communications between Corporate Management, other employees, and any other individuals that affect the operations of the farm.
Perform related duties as required. Related duties as required are duties that may not be specifically listed in the Position Description, but are within the general occupational series and responsibility level typically associated with the employee’s classification of work.

The role requires an individual with a proven track-record in Sales and the ability to increase sales and manage a team and worked with Large Clients
To handle Bonded Warehouse stocks and target external Markets

Directing financial planning and strategy.
Analyzing and reporting on financial performance.
Overseeing audit and tax functions.
Developing and implementing accounting policies.
Preparing forecasts and comprehensive budgets.
Training accounting staff.
Reviewing departmental budgets.
Assessing, managing, and minimizing risk.
Analyzing complex financial data.
Managing internal controls.

To be successful as an Operations Supervisor you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.
Acting as second-in-command to the Manager, and taking care of all duties in their absence.
Assisting the Manager with operational issues.
Scheduling meetings and team building sessions as required.
Promptly answering the questions of staff and other stakeholders.
Providing excellent customer service and maintaining relationships with vendors.
Preparing and filing forms and other documents.
Assisting with recruitment and onboarding processes.
Taking inventory and ordering office supplies as needed.
Updating logs and order forms.
Analyzing all operations and forwarding suggestions for improvement to the Manager.

Compounding and dispensing medications, as prescribed by physicians.
Monitoring customers’ drug therapies, advising interventions, and informing customers of any potential side effects.
Instructing customers on how and when to take prescribed medications.
Conducting health and wellness screenings.
Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels.
Keeping accurate customer records.
Ensuring a safe and clean working environment.
Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice.
Performing other administrative tasks when needed.

Stock Controller Job Responsibilities
Recording of food and beverage costs
Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner.
Responsibility for purchasing and the “in-stock” levels within the agreed inventory parameters.
Purchase inventory within the agreed budgets.
Maintain a process for returns. Manage a defined area in the storeroom for returns/credits.
Maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the business.
Observe the correct buying protocols.
Observe correct stock receiving protocols.
Complete all necessary stock takes.
Maintain the storeroom and the allocation of space for stock.
Comply with the required personal grooming standards.

Responsibilities and Duties Include but are not subject to: Coordinate and direct the preparation of the budget and financial forecasts and report variances
Prepare and publish timely monthly financial statements
Coordinate the preparation of regulatory reporting
Research technical accounting issues for compliance
Support month-end and year-end close process
Ensure quality control over financial transactions and financial reporting
Manage and comply with local, state, and federal government reporting requirements and tax filings
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Additional controller duties as necessary

Runs the warehouse activities to help meet departmental goals
Assists in drawing up the departmental budget.
Ensures seed deliveries are checked for defects and purity before offloading commences
Monitors receiving procedures and turn around of offloading traffic.
Monitors seed storage procedures and plans for stacking methods
Monitors dispatch procedures and turn around of collection traffic.
Prepares warehouse labour output
Trains warehouse staff
Plans and organizes fumigation with external fumigators
Ensures nonconforming products are controlled
Ensures products are maintained and ready for stock take
Reports and monitors security of stocks
Ensures labour produces the required results
Interprets and carries out instructions
Communicates with Production department on matters of quality issues
Communicates and advices Sales department on matters of stocks and customers.
Liaises with processing plant department with regards to processing.
Communicates with IT with regards to information on systems
Ensures that handling equipment is maintained

General work place coordination
Supports team manager and performs management duties when manager is absent or out of office
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Assists management with hiring processes and new team member training
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

• Selling products and services using solid arguments to prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Duties Includes:
The Head - Human Resource develops policies and directs and coordinates human resources activities such as Recruitment & Selection, Compensation, Benefits, Performance Management System, Training & Development, Administration and Employee Relations.
The Head: Human Resources in addition to dealing with staff welfare and administration centred activities will also deal with strategy and staff planning which will cut across the group of companies.
Recruiting staff which involves drawing up of Job Profiles from existing job descriptions and person specifications, preparing job adverts and arranging head hunting of personnel, receiving and checking job applications, shortlisting, interviewing and selecting candidates
Ensuring that all contracts of employment issued to staff are up to date and consistent with the Labour Laws
Promote a work culture where employees relate well with other fellow employees to attain their full potential
Ensure that all expectations in terms of work place behaviours are clearly communicated to all staff
Dealing with Grievance and implementing disciplinary procedures
Resolve any conflicts that might arise
In conjunction with CEOs/Heads/Line Managers develop and regularly review job descriptions for all positions
Advertise and fill vacant positions with competent staff
Working closely with line managers, to manage staff using the Balanced Scorecard system

Prepare the annual marketing plan and budget for the assigned region/ depot. Maintain and provide strength to company’s brands and marketing initiatives.
Identify specific regional marketing goals and objectives. Develop execution plan and manage field team for perfect execution.
Head development and execution process of local and other tactical marketing plans to reach vital customer segment.
Interact with marketing leads to develop and supervise regional marketing budget.
Build and maintain a brand activation calendar for the region. Recommend strategies to integrate into local regional marketing plans.
Custodian of regional budget and manpower management to ensure effective utilization of resources and manpower.
Managing vendors for all promotional requirements. Be responsible for taking care of the POP/POS/Activation elements – storage, handling, repairs.
Be the eyes and ears of the company in the market and provide inputs to develop existing plans.
Analyze and supervise local competition by periodically doing product and pricing survey in the assigned region and sharing report to HO.
Evaluate productiveness and marketing initiatives ROI.
Implement plans given by HO Marketing to each channel – Roadshows, POP/POS execution, sampling and promotion, events, and activations.
Participate and assist HO Marketing to develop creative strategies and media execution.
Support Marketing director to manage crisis management and local media relations.

Responsible for budgets, sales revenue and profitability of the company
Develop a sales and service strategy and business planning
Be responsible for full compliance of laws, corporate guidelines and procedures
Lead and develop managers and employees of the country
Act as internal and external contact for key accounts, the group and auditors etc
Report directly to Sub Regional Executive Officer

Duties and Responsibilities;
* Have full responsibility for the management and development of the company.
* Be responsible for the budget, sales revenue, and profitability of the company.
* Develop a sales and service strategy and business planning.
* Be responsible for full compliance with laws, corporate guidelines, and procedures.
* Lead and develop managers and employees of the company.
* Act as internal and external contact for key accounts, auditors, etc.
* Reports directly to Sub Regional Executive officer.

Promoting the company's existing brands and introducing new products to the market.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Provide leadership in the definition of the local finance & controlling strategy, policies and procedures within overall country context, underpinning the success of the business.
Promote cost efficient operations with focus on identifying cost saving measures.
Sets directions and strategies for controlling and accounting for the country to ensure that financial transactions, policies, and procedures meet the organization's short and long-term business objectives and are conducted in accordance with regulations standards.
Establishes financial goals and monitors their implementation on the country level within sub-region and ensures that a red flag system is in place to report problems in a timely manner
Leads, directs, and controls the organization’s financial resources to maintain the short and long-term financial health of a region or market zone business.
Owns and develops long term financial planning for the country within sub-region.
Approves all investments in the country within delegated authority limits.
Ensures accurate, transparent, relevant and timely management reporting to division and executive board, including financial and operational data.
Approves of monthly IFRS financial statement and ensures fulfilment of any IFRS / statutory / legal requirements.
Evaluates investment and acquisition business cases and co-ordinates the review and approval process in compliance with the company policy.
Ensures that the planning, budgeting and forecasting process complies with overall financial policies and procedures to support the achievement of strategic targets.
Continuously improves financial processes, systems, tools, and techniques.
Takes appropriate measures to remedy financial risk.
Ensures proper billing and cash collection processes are in place in the country within sub-region.
Analyzes complex issues in finance and significantly improves, changes or adapts existing methods and techniques.
Prepares necessary frequent reports
Analyze records of internal customer inquiries, purchases, service requests and complaints to identify trends.
To monitor finance KPIs, standards and reporting.
Balance operational metrics against customer service metrics.
Convinces others within the organization to accept proposals and solutions where there may be little interest in cooperating or participating.

Providing leadership, direction and management of the finance and accounting team
Providing strategic recommendations to the CEO/president and members of the executive management team
Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
Advising on long-term business and financial planning
Establishing and developing relations with senior management and external partners and stakeholders
Reviewing all formal finance, HR and IT related procedures
Perform risk management by analyzing the organization’s liabilities and investments
Decide on investment strategies by considering cash and liquidity risks
Control and evaluate the organization’s fundraising plans and capital structure
Ensure cash flow is appropriate for the organization’s operations
Supervise all finance personnel (controllers, treasurers etc.)
Ensure compliance with the law and company’s policies

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs
Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
Ensure effective recruiting, onboarding, professional development, performance management, and retention
Adhere to company, state, and local business requirements, enforcing compliance and taking action when necessary
Analyze internal operations and identify areas of process enhancement
Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term
Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

To drive sales and profitability of the company by setting targets to maximize growth and implementing strict controls on stock, cash, overheads and expenses.
To provide leadership for the management team by dealing swiftly with operational challenges and encouraging new initiatives that may contribute to the growth of the business.
Ensure monthly turnover model for the store is achieved and there is real growth in the business.
Achieve the agreed Gross Profit Percentage (GP) Model
Deliver the model net trading profit for the store
Manage staff costs and other overheads within agreed budget / models
Ensure that stock holding does not exceed agreed working capital models
open 364 days of the year
Monday – Thursday & Saturday 8 – 20 hours
Friday 8- 21 hours
Sunday 8-18 hours
All staff and managers work 6 days week

Job Responsibilities
Liaise with management and third parties regarding all the legal and compliance aspects of the business;
Provide legal assistance to the Company and any other Companies of the Group Manage, follow up and defend accident legal cases and liaise with external lawyers;
Draft and implement policies and procedures to meet business and legal requirements in Zambia;
Ensure the compliance with relevant legislation including laws relating with customs, cargo requirements, HR requirements and Internal Policies;
Assist and advise on legal compliance and/or risk with all licenses and permits and insurance policies, whenever required;
Manage Disciplinary Processes, Ill Health and Disability Cases with HR;
Conduct all court processes in liaison with external lawyers; Represent Company cases at the court, whenever necessary;
Provide in-house legal counselling including labour matters and support the HR department;
Liaise with insurance brokers and manage the insurance portfolio risk and insurance claims;
Collaboration with HSES department
Ensure that all company risks are insured in line with company policy.

Outline of Duties & Responsibilities:
Asset Management - Implement, maintain and adhere company policy of asset management/Monthly update and maintenance of assets purchased, sold and scrapped/Monthly update and maintenance of wear and tear schedule/Monthly update and maintenance of instalment sale agreement register/Ensuring that accounting policy in respect of assets is adhered to.
Debtors and receivables - Implement, maintain and adhere company policy of debtor's management/ For new debtors applications ensuring that credit application with supporting documents are received and necessary credit checks have been done/Timely collection of outstanding debtors amounts/Weekly reporting of outstanding debtors to Group Financial Manager/Ensuring invoicing procedures of company are adhered to/ Invest gating and reporting to Group Financial Manager reasons for credit notes and signing of credit notes/Reporting quantity and value of credit notes to Group Financial Manager/Signing off of monthly debtors reconciliations/Ensuring that accounting policy in respect of debtors is adhered to.
Creditors and payments -Implement, maintain and adhere company policy of creditor's management/For new creditor applications ensure necessary company procedures are followed/ Reviewing, invest gating queries and signing of all creditor reconciliations/Reporting to Group Financial Manager queries on creditors reconciliations older than 60 days/Ensuring that authorization limits for purchases are adhered to/Managing and reporting of outstanding orders/Managing and reporting of work in process/Ensuring that accounting policy in respect of creditors is adhered to.
Stock - Implement, maintain and adhere company policy of stock management/Attending and reviewing of stock take procedures/Reporting of stock take variances to Group Financial Manager and risk department/Ensuring that accounting policy in respect of stock is adhered to.
Bank and cash- Implement, maintain and adhere company policy of cash management/ Daily reporting of cash
VAT/TAXES Statutory requirements - Ensuring that all legislative requirements in terms of tax laws are met/Monthly accounting of deferred and normal tax on accounting system/Ensuring that accounting policy of company in respect of taxes is adhered to.
Salaries/wages/Staff - Implement, maintain and adhere company policy of salaries and wages/Reviewing of weekly and monthly payroll with all supporting documentation/Reporting of discrepancies on payrolls to each individual head of department/Ensuring timely payment of all deductions to various entities/Ensuring that accounting policy of company in respect of salaries and wages are adhered to/Ensure that all personnel records are up to date for each employee/Ensure that leave records are properly maintained and in line with company policy/Ensure that all staff are correctly managed and tasks allocated fairly and that all employees/understand their duties and responsibilities/Coaching on correct on the job procedures/Performance Management of staff according to the policy of the company.
Journals - All journals must be completed on the prescribed journal document/All journals must be accompanied with supporting documentation and a comprehensive description must be provided on the journal/All journals must be authorized by the Financial Manager before capturing on the accounting/system/ All journals must be filed in numerical order by one person and kept in the office of the Financial Manager.
Reporting dates - Management accounts, profit and Loss Statements, Balance Sheet and supporting schedules, asset register, instalment sale / Finance agreement schedule handed in at Group Financial Manager on 6th working day of every new month including commentary on budget variations/ Debtors and Creditor's reconciliation finalized and signed off on 20TH of every month/ VAT reconciliation and calculation on 20th of every month/ Cash flow forecast for next month 20th of every month/Legislative forms submitted to various entities on their cut off dates/ weekly payroll on every Wednesday/Monthly payroll on 20th of every month/ Outstanding leave balance to Head of Departments on 20th of every month.
IT - Ensure that timely backups are made of financial information/ The Company operating procedures for IT software is properly implemented, managed and maintained/ regular maintenance of users on accounting and payroll system. Remove resigned employees/Proper authorization levels for new employees at all levels.
Fraud Prevention - Ensure that proper Internal Controls are in place to prevent fraud/ Application and implementation and monitoring of these to ensure compliance across all Departments.
Risk/Insurance - Ensure that all company assets are adequately insured in line with company pol cy/ Ensure that the company meets all insurance requirements of the countries in which the vehicles operate/ Provide detailed reports

Responsibilities: Process export shipments
Make bookings with ocean carriers
Communicate daily with carriers, suppliers, and various departments within the company
Maintain/update customer profiles for all clients
Maintain excellent relationships with multiple freight forwarders
Operational duties to include coordination with shippers, truckers, steamship lines and overseas offices for the export of shipments
Complete process of shipment includes arranging for pick-up, booking, document preparation (bill of lading, invoicing, etc.) forwarding follow-up with tracking and tracing to final destination
Maintain communication with vendor, customer, and carriers
Ensure cost-effective rates with service providers to ensure maximum profitability
Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
Immediately report problems, operation disputes or discrepancies to supervisor
Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.
Perform other duties as requested or assigned

Responsibilities include but are not limited to:
Co-ordinate Recruitment, Selection, Induction, Training and Disciplinary Hearings
Advice management and staff in relation to compliance with Labour laws, organisational policies, rules and regulations
Conducting and coordinating salary surveys
Responsible for HR correspondence, filing and keeping accurate staff records
Responsible for General application, management and administration of HR Policies, Labour Act, Disciplinary proceedings, Social Security, Pension Fund and Medical Aid
Oversight over employee PAYE monthly and pay over to the Receiver of Revenue, at the end of the tax year; reconcile PAYE and distribute PAYE-certificates to employees
Compile annual Affirmative Action report and submit such to Employment Equity Commissioner
Serve as the primary point of contact for general queries and issues relating to Talent and Learning, providing advice in line with policies
Responsible for effective coaching and education of line and staff on talent development and learning interventions in order to enhance the effectiveness of the process within the OU
Administer successful placement and effective onboarding of new recruits, through enhanced implementation and monitoring of the VE onboarding programme
Create a learning culture within the OU; manage the implementation of learning processes and tools, identifying learning gaps and collating needs, sourcing and implementing learning programmes; monitoring of learning calendar; monitoring effectiveness and support implementation and use of tools such as Competency frameworks
Responsible for the overall HR Administration, i.e. payroll, leave, medical aid, pension fund, PAYE, Social Security, bank reconciliations, accurate staff recording, staff turnover records
Responsible for the maintenance and management of Office Services and contracts

Responsibilities include but are not limited to
Needs Assessment
Assess training for individual departments
Develop programs to meet those needs for individual departments
Arrange for the completion of skills audits and skills planning by program, unit and line managers for their respective staff members
Training design
Design programs using techniques such as classroom learning, demonstration, one-on-one coaching, or online learning
Schedule training sessions to minimize disruption to normal working hours
Manage and implement plan, schedule, book, and record training interventions
Design and incorporate post training assessments
Ensuring employees achieve the levels of skill necessary for their jobs
Must be able to demonstrate skill themselves in training delivery
Ensure in-service training and mentoring is progressing in line with approved skills plans, and is correctly documented and recorded training delivery
Evaluate the outcome of training sessions and maintain records of trainee’s progress and achievement training delivery
Monitor training cost against budget training delivery
The trainer will compliment and translate the training manuals already existing in the company on sales
Capacity building in customer service, sales and other front office sales techniques and strategies

Responsibilities include but are not limited to:
Graphics designer duties:
Create and design various materials for print and digital collateral
Ensure projects are completed with high quality and on schedule
Establish creative direction for the company as well as brand guidelines
Prioritize and manage multiple projects within design specifications and budget restrictions
Perform retouching and manipulation of images
Work with a wide range of media and use graphic design software
IT Support duties:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly?training junior staff

Job Responsibilities
Ensure your pupils achieve learning outcomes that are above average in the subject of mathematics, english or physics by instructing students in a clear, concise and fun way, and regularly preparing lesson plans that are engaging and incorporate the curriculum
Incorporate the school’s objectives into your curriculum by remaining up to date with mission and initiatives
Attend staff development days to improve your skills and receive help and feedback from colleagues
Regularly communicate with parents and legal guardians regarding child’s performance, track and record student progress and keep records up to date for progress reports and report card conferences
Review curriculum needs and execute plans for improvement, and provide tutoring and additional support<br Act as a role model by making your students feel motivated while maintaining an approachable personality
Attend school events to better understand student interest and personalities outside of the regular classroom, build strong relationships with your students and aid in the strengthening of their self-confidence while inspiring them to achieve high goals
Perform other duties and tasks as assigned

Duties and Responsibilities include but are not subject to:
Prepare and manage budgets
Financial and operational reporting/authorisation
Corporate control &amp; Administration
Statutory reporting
Assistance to management of tax

Gather historic financial information
Apply expected financial and economic indicators on historical and new information
Incorporate all changes to current business model and structure
Prepare, analyse and interpret budget
Present budget to management
Make necessary adjustments
Prepare final budget for management
Upload and reconciliation on ERP

Generate financial reports on system
Generate reports to MD/CFO
Generate corporate consolidation report
Analysis of financial information
Ensure correctness of accounts
Monitor variances/take correct measures
Advice and coach business managers on business decisions and financial statement interpretation
Benchmark reports
Monthly financial consolidation of group
Identify and solve problems
Identify system problems and suggest solutions

Test accuracy, classification and existence of transactions
Ensure proper reconciliation and review of balance sheet accounts
Authorise payment of vendors
Manage balance sheet items/ratios (TBC)
Investigate/explain/intervene in budget variances
Reconciliation of reports to operating systems
Cash flow projections to treasury (Cashflow to local and Geneva)
Diligent management of all sundry accounts

Job Description:
A. Production
Quality control on raw material receipts
Quality and consistency of finished products
Production planning and control (PPC)
Optimal mill performance
Minimal downtime, wastages, and losses
Continuous operational improvement
Hands on 8-10 years’ trouble shooting experience of an operational mill
B. Control
Effective management of raw material, intermediate and finished product stock levels
Material requirement planning raw materials stock, spares, and consumables.
Developing and implementing the SOPs and cost control (notably labour, energy, maintenance)
Setting targets and monitoring performance (formally and informally) of all responsible personnel.
C. People Management
Managing a team of skilled and unskilled work force
Defining and agreeing job responsibilities with all subordinates.
Team building, delegation of responsibilities and motivation of the production team
Maintain the welfare and morale of employees
Enforce discipline and effect dismissals as necessary within the guidelines of the company
Follow disciplinary procedure as per statutory requirements
Adhere to employment legislation.
D. Others
Maintain highest standards in site hygiene health and safety

Duties Preparing financial documents such as invoices, bills, and accounts payable
Completing financial reports on a regular basis and providing information to the finance team
Completing bank reconciliations
Entering financial information into appropriate software programs
Managing company ledgers
Processing business expenses
Coordinating internal and external audits
Verifying balances in account books and rectifying discrepancies
Verifying bank deposits
Managing day-to-day transactions
Recording office expenditures and ensuring these expenses are within the set budget
Assisting the finance department and senior accounting staff members with various tasks, including preparing budgets, records, and statements
Posting daily receipts
Maintaining the asset register
Reporting on debtors and creditors Handling accruals and prepayments Managing monthly budgeting tasks Encoding accounting entries for data processing Sorting financial documents and posting them to the proper accounts Reviewing computer reports for accuracy and meticulously tracing errors back to their source Resolving errors in financial reports and correcting faulty reporting methods MAIN ROLE AND RESPONSIBILITIES TO FOCUS ON Assisting the Finance and Administration Manager in the maintenance, reporting and management of the company’s finances • Management of petty cash transactions. • Controlling credit and ensuring debtors pay on time. • Reconciliation of debtors and creditors accounts. • Ensuring all payment amounts and records are accurate • Preparation of statutory accounts. • Running the office when the Finance and Administration Manager is away. • Maintaining the filing system

Duties Includes:
To manage the Warehousing and Parts business
This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended
This role is focused on achieving a high level of Employee & vender compliance and involves divisional and group interaction.
People management: responsible for the organization and performance of a growing team of warehousing and parts staff – including both in field & warehousing activities.
Implementing and maintaining other company management systems as required assisting in the overall management of this support division.
Identifying appropriate training and staffing requirements to meet both existing and future needs.
Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these.
Preparation of operational and capital budgets as required and actively striving to meet targets.
Ensuring customer service performance by warehouse/parts personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty.
Optimizing spare parts stock levels, costs and availability for customers buy regularly reviewing with the Supply manager items of concern.
Efficient management and monitoring of stock holding KPI’s to ensure maximum stock turnover, customer order fill factors and minimum slow moving and dead stock.
Identification of materials, parts and equipment for purchase to achieve value for money.
Succession planning of responsible workforce.
Interact at a management level with all departments to ensure seem-less flow for work performance and information is maintained at all times.
Developing and implementing the necessary infrastructure and processes to support future growth. This includes systems, procedures, customer service, training, management information and performance controls.
Managing customer product support performance to support business growth.
Actively solicit additional business for the After Sales department through developing strategies that suit the business model.
Provide reports as required on warehousing and parts business including key issues
Report monthly on overall P & L of warehousing and Parts business
Dealing directly with escalated or high profile customer issues.

General butchery duties relating to preparation of meat products for sale
• Weigh, wrap and display cuts of meat and price of products correctly
• Ensure that all meat being displayed is safe from food poisoning
• Supervise department in the event that butchery manger/supervisor are not available.
• Appropriate selling of meat products as assigned by management. Deliver an exceptional level of customer service (taking orders and deliver them accurately).
• Processing of beef sides (i.e. deboning, etc) for preparation of sausages and mincemeat. Cut, bone, or grind pieces of meat and make sausages
• Ensure that there is proper stock rotation in the Cold Room & Freezer (FIFO)
• Off load meat, check weight against invoice and store meat upon delivery
• Cleaning all areas of the shop to maintain health and hygiene standard (this includes washing of floors and block counters after close of business every working day). Ensure that butchery working area, cold room, freezer are cleaned and maintain a clean environment of the floor & tables on daily basis
• Ensure that correct merchandising is being followed according to the planogram
• Ensure that all expiries are being monitored and worked on time
• Ensure that the Cold Chain Management is effectively maintained
• Ensure full adherence to hygiene standards and that at any time the employee is assigned to serve customers using protective means for covering hands.
• Assist customers with carrying and transporting any meat products purchases from the shop where appropriate. Handle customer complaints and inform the butchery manager or supervisor immediately.
• Cutting meat according to specifications for any meat orders made by customers.
• Correctly issue and record any inventory to the shop and ensure that these inventory records are accurately reflected in the inventory sheet book.
• Undertake inventory count (i.e. stock taking) as appropriate during the agreed frequency intervals. Participate in stock taking and ensures the count is correctly done
• Undertake any other ad-hoc duties as assigned by management, who reserve the right to assign specific responsibilities to the employee.
• Report any inventories out of stock to management each working day.
• Demonstrating a professional attitude by ensuring that conduct towards customers and management is that which reflects the Company policy in terms of being friendly, courteous and using appropriate language.

Developing and executing health and safety plans in the workplace according to legal guidelines
Preparing and enforcing policies to establish a culture of health and safety
Evaluating practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Monitor compliance to policies and laws by inspecting employees and operations
Inspect equipment and machinery to observe possible unsafe conditions
Investigate accidents or incidents to discover causes and handle worker’s compensation claims
Recommend solutions to issues, improvement opportunities or new prevention measures
Report on health and safety awareness, issues and statistics