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Developing and executing health and safety plans in the workplace according to legal guidelines
Preparing and enforcing policies to establish a culture of health and safety
Evaluating practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Monitor compliance to policies and laws by inspecting employees and operations
Inspect equipment and machinery to observe possible unsafe conditions
Investigate accidents or incidents to discover causes and handle worker’s compensation claims
Recommend solutions to issues, improvement opportunities or new prevention measures
Report on health and safety awareness, issues and statistics

Responsibilities:
Responsible from preparing houses ,vaccinations ,weighing up to transfer of point of lay birds. Managing and buying vaccines. The person must also be computer skilled to capture daily results.
ensuring all aspects of running the farm are met
maintaining safe working practices
managing and motivating a team
ensuring welfare of livestock
ventilation management
feed management
production performance
record keeping

Duties and Responsibilities include but are not subject to:
Facilities Management
Partner Relationship & Performance Management
Actualise Revenue Opportunities
Compliance with Annual Operating Plan and Management of Admin budgets
Project Management
Partner Relationship & Performance Management
Staff Training on Occupation Health and Safety
Compliance with Local and International Standards on EHSC

Duties and Responsibilities include but are not subject to:
Manage NW and warehouse partner team to raise move orders, approve and run Site on Air programs as per business schedule
Manage PHD to book capex invoices in time for processing and validation for timely capitalization
Log any system issues for resolution
Train warehouse staff on Purchase to capitalization process
Work with PHD and ACE team for timely booking of invoices
Support timely capitalizations through efficient generation of GRN for services and Software by raising of move orders
Ensure all SRN equipment are captured in oracle
Support month end closure by running FCN and preparing Goods in transit report

Responsibilities and Duties Include but are not subject to:

Co-operate with Partners to resolve people issues.
Make sure all Talent Policies (Recruiting, Performance Management and Learning and Development) are followed throughout the company.
Contribute to maintaining a positive working climate and environment.
Identify improvement opportunities in HR functions following business and firm needs and initiates implementation.
Working with wider Talent team to ensure consistency of approach across all groups, and across the firm.
Build and Maintain influential relationships with key stakeholders.
Manage key talent interventions such as talent Management, Salary Review, Performance Management Process and Career Development.
Partner with the business to understand strategic direction and assist in developing appropriate people management strategy.
Act as a true change agent within the business- be prepared to deliver significant and potentially contentious change whilst retaining good relationships.
Provide insight and value around people issues, demonstrating a robust and commercial approach.
Delivery a cultural and operational shift within the group, leading to greater self-sufficiency in terms of use of Talent Shared Service Centre, and managers and partners taking greater responsibility for management of people issues. Establishing person credibility- is credible in a range of complex advisory and problem solving situations.
Resolves conflict and differences through application of interpersonal skills.
Demonstrates high personal awareness, operates comfortably in multi-disciplinary teams and unfamiliar environments.
Understanding the business- influences organisational and structural changes at a service line level
Demonstrates commercial awareness
makes significant contribution to HR Strategy and initiatives
Managing Change- able to apply organisational diagnostic and analytical tools and techniques
Contributes to scoping and leading major change projects across the business.

Duties and Responsibilities include but are not subject to:
Supporting the senior/managing accountant and wider finance team
Collaborating with these teams to work on various accounting projects
Performing reconciliations of accounts
Processing payments and invoices accurately and within expected time periods
Verifying financial statements, ledgers and accounts and making corrections where appropriate
Preparing profit and loss accounts sheets
Preparing VAT return
Preparing the yearly budget
Taking minutes in meetings and other administrative duties

Duties and responsibilities include but are not subject to:
To meet operational requirements and production targets by assist with the design and implementation of operation solutions with the production team.
Sourcing, Ordering and Purchasing – Procurement of ingredients, commodities and non-productive products, the maintenance of various software systems and vendor information, process all orders and manage the procurement of stock in line with levels of authority.
Ensure that all internal procedures are in place.
Dry store management – to ensure the effective day –to-day running of the Dry Stores Department in terms of effective internal control procedures are in place.
Minimum stock quantities are held.
Completion of monthly reports.
Supplier relations – to build and maintain a good rapport with external clients.
Communicate as per supplier requirements.
Pro-active approach to cost saving opportunities.
Ensure that raw materials are on time and correct first time.
Manage quality claims from Plant to supplier.
Reporting to the managers on a daily/weekly basis on all expenses, planning and progress made in respect of orders.
Health and Safety
General Stores Management (Stock taking, cycle counting, sorting of variances)

The Operations Assistant helps by ensuring efficient, profitable and professional running of the Operations Department of the companies fleet of trucks in Zambia.
The scope of responsibilities of the Operations Assistant includes assisting in the management of the operations team on day-to-day activities, overseeing all tasks for the Operations Department with the Operations Mananer of the Company, taking ownership, being cost effective and contributing to ensure the smooth running of the Operations Department whilst protecting and promoting the Company brand/image.
Outline of duties:
Retaining and acquiring business through exceptional service delivery and relationship building:
Maintaining standardized policies and procedures of operations across the department;
Performing regular operational audits to ensure compliance and providing month end/ quarterly reports;
Coordinating with the Operations Manager and Assistants Team work, delegating and splitting tasks, in order to ensure the department runs smoothly:
Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner;
Managing human resources performance (Operations staff & Drivers] and development to optimize utilization;
Assisting in commercial and contractual negotiations:
Effectively managing and liaising with stakeholders, both internal and external: Update customers on the position of the cargo as and when changes take place;
Update Customer specific delivery details when needed and/or required with the use of Magic Eye and FMS;
Ensure cargo is allocated to trucks with due consideration to customer requirements and nature of the cargo;
Ensure required arrangements are in place at all times for timely loading and offloading of cargo;
Ensure required funds for each trip are issued by cashiers as agreed with management:
Coordinate with the operations team on the loading and offloading of trucks in in Zambia (warehouses, internal depot, customer designated locations, or specific requests from government authorities, etc.);
Ensure required arrangements are made and communicated to the relevant operations staff to enable late release and offloading of trucks - this includes weekends/holidays:
Ensure requirements for specific loads have been communicated to drivers and follow up to ensure all instructions are followed;
Monitor and report on truck movements to ensure shortest possible round trip times with consideration to destination;
Monitor satellite tracking to identify drivers “not moving” and or any problems with reporting of satellite units: Ensuring compliance with relevant legislation including HR requirements and internal policies.
Liaise and coordinate with HR Department, regarding the control of drivers documents validity, ensuring Proof of Delivery documents are collected from all drivers and all records are updated: Support and liaise with HR Department in regards with driver grievances and concerns:
Assist to ensure all employees are aware of Health and Safety and carry out daily tasks in the safest possible working environment;
Use Magic Eye to record all violations of the company policy for drivers as a tool to ensure performance is managed;
Use Magic Eye to ensure adequate fatigue management and health and safety of the driver, truck and cargo is maintained at all times and on all routes;
Liaise with representatives in Malawi, Zimbabwe and Mozambique to ensure that all issues are dealt with, response times remain quick and that border clearances and turnaround of trucks remain high priority:
Report to Management/Legal and HR Departments any deviation from regulations and/or any misconduct by any driver, in order to ensure corrective actions and/or disciplinary proceedings where necessary:
Liaise and coordinate at all times with port and/or customs and/or road authorities procedures as relates to the company and the movement of our trucks:
Liaise with Documentation Department and/or legal Department and ensure that the trucks have got valid documents, insurances, licenses and inspections:
Monitor and supervise operations team, in order to ensure that all movements by trucks are Updated accurately in FMS and Magic Eye:
Contribute for the continuous development of FMS and Magic Eye operational modules ta benefit and reduce wasted time;
Ensure Magic Eye and FMS are used to their full functionality which allows for full control of the fleet at all times and full visibility and risk management;
Report any accidents, thefts, fines or breakdowns to either Legal Department and/or Workshop and ensure that all legal interests are followed up;

Duties and responsibilities include but are not subject to:
Act as a point of contact for existing and potential customers within assigned territory
Identify local business opportunities and challenges
Report on regional sales results (weekly, monthly, quarterly and annually)
Present our products and services to prospective customers
Identify customer needs and recommend product solutions
Work closely with salespeople and other internal teams to meet individual and group sales quotas
Answer customer questions about features, pricing and additional services
Cross-sell products, when appropriate
Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach

Responsibilities:
Design, validate with CFO and implement well governed processes where required to ensure proper flow of financial transaction information with the required level of segregation of duties
Ensure the centralization reception, review and validation of operational / overhead expenses in Zambia and prompt transmission to head offices in South Africa for payment.
Coordinate the interaction between documentation team in Chingola with credit management team in SA of PODs transmission
Provide sufficient support to operational teams to ensure sufficient petty cash is available to mobilise the fleet and drivers on their respective routes
Reconcile trips expenses while ensuring the consistency and compliance of the expenses against rates per routes validated by the management and aligned with the union’s bargaining agreement
Provide consolidated staff account information at regular intervals for payroll processing purposes
Control the compliance of drivers trip pay against applicable rules of the union agreement before actual salaries release

Responsibilities:
Advise on the Environmental aspects of the Environmental, Health and Safety action Plan
Assist in monitoring Air emissions, Noise compliance and water quality analysis
Assist in liaison with stakeholders on Environmental issues
Corporate Safety Appraisal
Written Safety Manual Review
Incident Analysis
Site Visits
OSHA Inspection Assistance (onsite & informal process)
Incident Investigation/Emergency Response
Construction Project Staffing
Written Safety Policy/Program Development & Review

Responsibilities:
Building and maintaining excellent relations with clients
Identifying business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
Selling products by establishing contact and developing relationships with prospects; recommending solutions.
Maintaining good relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors. Conducting a regular market research to keep up with the latest trends, prices and promotions in the region.
Help make and collect orders from both new and old clients and processing them with production
Delivery of products and collection of cash & check payments
Advising store owners on their merchandising and sales strategy
Preparing daily sales report
Checking stock levels from current clients and helping in auditing the stock, if needed to
Attend trade shows and travel to any location within the region to meet clients as needed

Responsibilities
Price/forecast the cost of the different materials needed for the project
Prepare tender documents, contracts, budgets, bills of quantities and other documentation
Track changes to the design and/or construction work and adjust budget projections accordingly
Procure or agree the services of contractors and/or subcontractors who work on the construction of the project
Measure and value the work done on site
Pay subcontractors
Liaise with the client and other construction professionals, such as site managers, project managers and site engineers
Select and/or source construction materials
write reports.

Duties and Responsibilities include but are not subject to:
Regulatory and registration of crop protection products and other agri-inputs products
Provides Agronomic services to customers and potential customers
Provide technical support and training to Sales Teams

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

This is a customer focussed role, we are looking for a knowledgeable sports fanatic that has a proven track record in customer service to join a small team in Lusaka.
The role is for a Customer Call Centre Agent and you must have an interest in sports.
We are looking for someone who likes dealing with people, someone that has experience working in a call centre or customer focussed role, someone who is calm, approachable, can work well under pressure and is an all round people person
The role will be office based in Lusaka, 8am to 5pm Monday to Friday but will require you to be on call throughout the weekend
A good knowledge of football and other current sports, leagues and sports news is vital to the role, personality is also very important in this role as you will be representing the company
We are ideally looking for someone that can fluently speak English, Bemba, Nyanja, Lozi and Tonga language

Assist with continuous development of staff.
Identify hazards in the workplace and provide solutions.
Treat emergency injuries.
Develop programs to maintain health and safety.
Identify work-related risks.
Document all injuries and illnesses.
Advising/managing the covid-19 screening SOP.
Examining all patients presenting with covid-19 symptoms.
Referring patients where need be for further medical examination.
Clearing patients to return to work.
Advising business on best practice.
Reporting back to management.

Responsibilities:
Carryout maintenance and component replacements in all areas relative to customer/site responsibilities.
Carryout Electrical diagnosis and repairing of faults on the OHT T284 trucks, and all site machines including ancillary equipment as applicable and as directed.
Carry out all required major and minor services to the T284 OHT and other customer/site machines as directed.
Carryout pre and post repair running checks and commissioning as per OEM standards
. Apply the concepts of electricity as direct current, alternating current calculation test, electrical capacity of cables, electrical circuit analysis and measurement units system using the electrical drawings.
Correct and appropriate use of supplied electrical tooling and equipment such as voltage, current, resistance meters inlcuding Megger, hihg voltaje measuring kit.
Interpret electrical and hydraulic drawings, and symbols, demonstrating the capacity to implement and/or dissemination of manuals,as an aid to repair the equipment in accordance with OEM standards.

Main Responsibilities
Sales Development
Follow-up on existing base of customers (list to be provided) around Lusaka
Sales development in Lusaka and surrounding regions for construction & agriculture sectors
Prospect Green field agriculture projects, and establish relation with commercial farms
Maintain relation with Key government departments, enlist with all relevant govt. departments and generate machine enquires
Create contacts with Small and Medium size Zambian mining operators
Respect Sales target in terms of # of visits, bid rate volume and turnover
Prepare and plan visits to customers
Update Customer Relationship Manager system (C4C)
Provide market analysis and reporting
Actively participate in team meetings to ensure a consistent approach and create a platform that promotes discussion about everyday problems

Duties and Responsibilities include but are not subject to:
speak to customers, either face to face or over the phone
gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them
ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
identify and develop new business through networking and follow-up courtesy calls
prepare and deliver presentations and demonstrations of software to customers
market and promote a portfolio of products by writing and designing sales literature and attending industry events

Responsibilities and Duties include but are not subject to:
To evaluate systems of control, risk management practices, business processes and management policies to determine whether they contribute to the achievement of company goals.
The auditor reviews and conducts audit of projects and programs to ensure the promotion of good stewardship of resources consistent with the purposes for which the funds were given.
Develop and document changes to organisations policies and procedures to improve internal controls and compliance.
Assist managers in the implementation and training in these new procedures.
RISK MANAGEMENT:
Working primarily through the CEO and Senior Managers, to ensure that a major review of organisations risk map is undertaken at least twice a year.
Ensure that risk register is properly maintained and CFO present outcome of the risk register to the Finance and Audit Committee as well as to the full board.
Ensuring that risk register structure is updated to make sure feedback from Directors is taken into consideration and they are made aware of any changes and consider major risk areas in relation to organisations operational and strategic management.
•Develop an assessment framework that brings together the assurance activities of organisation where they relate to the risk register and report against this to Finance & Audit Committee in the form of a functional audit.
Support programmes staff and liaise with donors where risk maps are required for specific programmes.
INTERNAL AUDIT:
Present anannual internal audit plan byreference to the risk management framework to the Finance & Audit Committee for their approval.
Develop and maintain the Internal Audit Procedures to ensure that best practice is taken account of and that the audits address specific areas of risk management
Undertake thea pproved internal audit planing line with agreed procedures liaising with the relevant staff of organisation.
At the conclusion of audit visits to provide a full briefing to the relevant Regional Heads, Senior Managers and the CEO ensuring that their comments are recorded as part of the review.
Agree action plan necessary to implement the audit recommendations with the Regional Heads, Senior Managers of relevant departments and CEO. Present the audit report to the Directors, highlighting any areas of concern and the resultant action plan.
Monitor the implementation of any recommendations.
Identify common features across audits and organisation-wide issues, proposing appropriate systems improvements.
Report to the Finance and Audit Committee ensuring that the Directors are aware of the key findings and the actions being taken to resolve any areas of concern.
DONOR AUDITS:
Coordinate donor audits
Advise on and agree terms of reference for audits to meet donor specifications
ANTI-FRAUD AND BRIBERY POLICY:
Review and update the Anti-Fraud and bribery Policy as appropriate, ensuring that ALL staff are aware of the policy and trained in how to use it.
Maintain the fraud and bribery register, provide advice on Fraud Policy and give support in event of suspected fraud, carrying out investigation as required. And ensure appropriate authorities are reported of any incident in accordance to statuary requirements.
Keep abreast of legal and donor-related developments associated with the Bribery.
Network with other NGOs to collaborate and advise on anti-fraud and bribery measures.
WHISTLE BLOWING POLICY:
Review and improve the current Whistle Blow Policy
Whistle blowing policy helps in ensuring there is effective reporting mechanism for reporting incidents related to fraud and bribery but also help in reporting incidents related to safeguarding issues within the organisations teams as well as beneficiaries.
OTHER ACTIVITIES:
Provide advice and training to organisaitons staff on internal control procedures and partner auditing.
Ensure that issues of internal control are considered during all work and in the development of new policies and procedures.
Network with other NGO’s on Internal Audit and related work to ensure that the organisation is aware of current issues and developments in the field.
Contribute to continuous review of the organisations financial systems and to recommend changes as necessary.
Perform any other tasks as requested by the CEO.
KEY DECISIONS MADE
Audit Coverage
Internal Control Testing Strategy
Audit Opinion
SUPERVISORY CONTROLS
Supervision received: Chief Executive Officer and Chief Financial Officer
OTHER IMPORTANT CONTACTS (Particularly external to the Organisation) External Auditors; Donors
ADVISES Management on Risk Management, Donor Compliance, Governance and Business process improvement
LIAISES WITH All other departments w

Duties and Responsibilities include but are not subject to:
To promote and sell Fuel, Lubricants and LPG Gas
Will lead the Marketing Team (when others are recruited)
Will spend more than 50% of their time on the Copperbelt Province

Duties and Responsibilities include but are not subject to:
Provides financial information to management by researching and analyzing accounting data; preparing reports.
Prepares asset, liability, and capital account entries by compiling and analyzing account information.
Documents financial transactions by entering account information.
Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
Substantiates financial transactions by auditing documents.
Maintains accounting controls by preparing and recommending policies and procedures.
Guides accounting clerical staff by coordinating activities and answering questions.
Reconciles financial discrepancies by collecting and analyzing account information.
Secures financial information by completing database backups.
Maintains financial security by following internal controls.
Prepares payments by verifying documentation, and requesting disbursements.
Answers accounting procedure questions by researching and interpreting accounting policy and regulations.

Duties and Responsibilities include but are not subject to:
Manages and supervises department employees; responsible for day-to-day supervision and leadership
Recruiting, vetting, interviewing, and hiring new employees
Assisting with customer service and satisfaction
Marketing branch within the community to attract business
Records and researches all financial information for analysis
Oversees budget reports, preparation of budgets, and analysis of budgets
Documents and interprets complicated financial information for bank clients

Responsibilities and Duties Include but are not subject to:
Preparing the monthly profit and loss, and balance sheet reports
Tax reporting and inventory processing
Collecting and analysing data, which is then used in the preparation of weekly and monthly estimates
Advising on estimates for project funding
Creating KPI reports
Preparing weekly cash flow statements, and controlling expenditure and cash flow
Assisting with the preparation of year-end accounts and statutory accounts
Responding to financial inquiries by gathering and interpreting data
Conducting internal audits such as wage reviews
Examining financial records to check for accuracy
Managing and training staff when necessary

Operations:
Provide support and input into the development design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations in the allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth, and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.

Corridor and Business Development and Corporate Affairs:
Provide support and input into the development design of the initial new corridor development, if required.
Support the finalization, optimization and fast pace of corridor developments post the initial set-up.
Identify and actively pursue new business (products and service) development opportunities prioritized by the calculated Return On Investment within both new and existing corridors.
Support the identification, conversion, and rollout of both new and existing products to be fully automated financial technology/online payment solutions to minimize manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder and/or government relationships to enable and speed up all the above-identified objectives.

Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high-quality engagement and maintain strict adherence to sales calling plans.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products, and services by ensuring their own understanding of performance by product and service by customer, service point, branch, diesel truck park, and country.
Drive and increase new customers sign-ups.

Finance, Regulatory, Compliance, Governance, and Legal:
Ensure delivery, performance, and adherence against cost savings and/or budget plans and/or spend plans/policies.
Execute with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory, licensing, strategic developments and/or risks to the CEO.
Monitor and stay in touch with the origination and evolution of all existing and new competitors to ensure that the Company stays ahead.

Responsibilities:
Develop, implement and manage our social media strategy
Define most important social media KPIs
Manage and oversee social media content
Measure the success of every social media campaign
Stay up to date with latest social media best practices and technologies
Use social media marketing tools such as Buffer
Work with copywriters and designers to ensure content is informative and appealing
Collaborate with Marketing, Sales and Product Development teams
Monitor SEO and user engagement and suggest content optimization
Communicate with industry professionals and influences via social media to create a strong network
Hire and train other in the team
Provide constructive feedback
Adhere to rules and regulations
Present to Senior Management

Responsibilities:
Sales and marketing of day-old broiler chicks, day old layer chicks and animal feed.
Manage & maintain relationships with Key customers.
Canvass and do cold calls on potential customers.
Manage sales team of telesales and technical assistants.
Ensure profitable return on the sales of the products.
Provide technical advice to customers
Manage administration of sales team.
Manage depots and grow depot footprint.

Responsibilities of the job:
Sales and marketing of day-old broiler chicks, day old layer chicks and animal feed.
Manage & maintain relationships with customers.
Canvass and do cold calls on potential customers.
Provide technical advice to customers
Do administration.
Assist customers with preparing of houses and brooding.
reviewing cost and sales performance
writing reports and sales literature
providing product education and advice
ensuring that sales targets are met.

Responsibilities and Duties Include but are not subject to:
Assist the Financial Manager and Finance team to execute financial reporting and commercial reporting on consolidation basis to headquarters overseas and headquarters in Zambian to ensure compliance and accurate financial records.
Finance Operations:
Monitor finances
Financial results to Headquarters prepared accurately and on time
Daily cash flow reported accurately and on time
Daily transactions reviewed for accuracy and completeness
Reports approved & evaluated against sound financial standards
Comply to legislative requirements (GAAP/ IAS)
Accurate & timely budget and strategic meeting report preparation
Customer Relations:
Maintain and enhance Customer relations
Queries resolved quickly and effectively.
Clients satisfied as per customer survey
Continuous customer loyalty
Customer queries addressed accurately and timeously
Administration:
Manage Administration
Commercial issues communicated on time.
Operational and financial (ad-hoc) issues escalated to Director and/or Company/President accurately and on time
People Management:
Manage team performance
SMART annual performance objectives set
HR policies and procedures adhered to
Formal performance undertaken twice annually and performance objectives achieved by team members as set out in job profile/ performance agreement
Recruitment process adhered to in line with company procedures and policies
Orientation done within 1 month of appointment in line with company procedures and policies
Personal development plan developed for the team annually
Training needs submitted within a specified time frame
Coaching and counselling conducted to meet individual needs
Safety Assurance:
Ensure safety standards are adhered to
• Health and Safety standards, regulations and procedures adhered to at all times.
Correct PPE is worn at all times
Unsafe practices/potential hazardous situations, rectified and reported to the relevant supervisor.
Cost Awareness / Commercial Orientation
Action Orientation / Initiative
Planning and Organizing
Safety and Quality Awareness
Problem Solving and analysis
Leadership (Including Impact and Influence)
Relationship Building

Duties Includes:
Sell repair, replacement, upgrade to new customers and manage the installation of all work sold.
Sales Representative will be expected to follow up on all opportunities found or presented
Follow up on opportunities as they develop with new customers.
Sells fixed price projects to new customers.
Understands the Customers costs involved in owning, operating and maintaining their facilities.
Understands how various mechanical systems, components and their control systems work

The role will assume overall responsibility for all company purchasing and inventory stock control
Sourcing of good quality suppliers that are cost effective and ensuring a co-beneficial relationship with the organisation
organising with accounts the purchasing of spares/stock and ensuring full acquittal of all funds
Co ordinating and managing stock taking on a weekly/monthly/quarterly/annual basis to highlight any unnecessary loss, wastage or theft
Strict monitoring and controlling the daily and weekly issuances of stock out of the department
Ensuring issuance of tools/spares/equipment as well as return back into the stores department
Ensuring the accurate updating of data into the recording systems and making sure that all inventory processes are completed as per guidelines
Checking the placing of stock/tools/spares correctly and tidily in the designated areas and maintaining safe and clear access to all stock
Actively and timely identifying and maintaining adequate replenishment levels and purchasing forecasts with no stock outs
Submission of monthly forecast to accounts
Oversight of company fuel consumption
Ensuring real time and accurate updates of container movement details in the depot in the relevant container management systems in absence of depot supervisor

ROLE PURPOSE
Lead the team of Sales representatives to ensure achievement of agreed sales targets in accordance with the strategies and objectives set for the Zambian Team.
Develop, coach and maintain a high-performing sales organization.
Contribute to the optimizations and selective alignment of company commercial policies and price structures.
Contribute to the creation and lead the implementation of the Zambian GTM
ACCOUNTABILITIES
Business Accountabilities
Working closely with Head of SABA, develop sales force effectiveness measures based on standard indicators, consolidate data and report as necessary.
Define sales targets based on approved strategy and business plans.
Develop KPI’s set sales targets (SIP) & measure sales team’s performance.
Overarching accountabilities
Work closely with Marketing to ensure that an appropriate customer segmentation exists and appropriate offers are defined and delivered.
Act as a member of the country leadership team and contribute to the strategic agenda. Act as an active member of the management and contribute to the optimization and alignment of the companies commercial policies and work within agreed incentive structure.
Ensure that all relevant company processes and policies are well understood and implemented by the sales team and, where necessary, by customers.
Ensure compliance with country commercial policy, local legislation and competition law.
Defend and promote the image of the company and represent the company in a professional and competent manner.
Ensure that a proper CRM system is working and fully used by the sales team.
Ensure that NPIs are executed in a proper professional way.
Cooperate with CPD team and Demand planning/Customer service functions to develop effective governance and ways of working at the critical interfaces.
Be active to train the whole sales team in order to lift the level of technical knowledge in the Zambian team
Make sure the necessary trainings and knowledge transfer is done in order to reach full sales potential

Responsibilities and Duties Include but are not Subject to:
Monitor and Support all IT Networks
Report to Senior Manager – Information Systems
Understand the business to become force proposal
Participate in the MIS budget preparations
Plan, organize and assign tasks to the MIS team to ensure smooth running of operations (Production follow-up, Hotline, Administration, Management)
Manage IT Hardware resources (see inventory and capacity planning in deliverables here after)
Manage MIS projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, acceptance letter
Ensure continuity of service for Infrastructure (IT computer room, power feeding, data and electrical cabling, telecommunications) Systems (Windows (including email)) hardware and software administration Business applications
Must be the custodian of the group norms and policies respect: Use only Business applications/MIS services compliant with organisations IT catalog to address users needs
Ensure a ITIL MIS support process (single point of contact for hotline, GLPI ticketing, troubleshooting, logs analyze, reporting, Centreon monitoring) for users in the country and eventually for smaller countries under responsabilities
Ensure production follow-up on a daily, weekly, monthly basis
Ensure data backups (local archiving and external archiving)
Ensure systems backups
Apply organisations TL security policies regarding physical accesses (secured computer room, switching, WiFi, Internet via firewall), implementation of Symantec Endpoint antivirus and users rights over systems and businesses application
Communication: Main point of contact on all MIS-related matters (except daily hotline) for operational people
Communicate with governmental institutions like Revenue Authority or Ports Authority and comply with government regulations (including copyright laws)
Techno watch, anticipate new technologies
MIS deliverables: Production follow-up file (data backup, system, network telecom, infrastructure). Frequency = DAILY, WEEKLY, MONTHLY
IT Hardware resources management:
Hardware inventory (including IT contracts). Frequency = DAILY, WEEKLY, MONTHLY
Global MIS management:
MIS Action plan update. Frequency = MONTHLY
MIS budget construction (pre-budget by end of July, budget by mid-September). Frequency = YEARLY

Responsibilities and Duties Include but are not subject to:
Monitor the operational risks (customs, demurrages & detention, quality of service) across the different logistics activities. Ensure the company is not exposed to significant operational risks and implement all necessary decisions required to decrease the risks exposure. Control that SOPs are properly applied at each level of the organisation. Monitor accuracy of the third parties/products codes used on job files Ensure timely and comprehensive bookings to carriers Monitor correctness and timeliness of document issuance Monitor the monthly customs risk reporting Follow up on customs inspection and litigation procedures (involvement expected with customs officials according to the situation faced) Alert management as soon as risk appears Inform management of any relevant information regarding our business activity or environment. Identify issues raised during operations processing whether in scope or not.

Planning and programming of works relating to the planting through harvesting of Potatoes, Maize wheat, soya, sugar beans and other row crops.<br. Experience in the super food and organic industry will be beneficial. Horticultural experience is also required.
Planning and implementation of all irrigation scheduling.
Planning & Management of large numbers of farm labour.
Planning & Management of all farm tractors, implements and other resources to effectively and efficiently deliver on prescribe deliverables.
Pest & disease Management control.
The Farm Manager will have a superior knowledge of the use of tractors, combines and implements, associated to the crops mentioned above.
The Farm manager will have sound mechanical experience and be in a position to least identify the mechanical issues that arise and effective have repairs conducted. He will be able to calibrate agricultural equipment and have sufficient experience with planters, spreaders, sprayers and land preparation equipment.
The Farm manager will have sound knowledge of the acceptable practices of grain handling and post-harvest loss prevention.
FARM EQUIPMENT MANAGEMENT AND MAINTENANCE : Ensure all the equipment, including tractors, implements and all other equipment is receiving the maintenance and care required through collaborations with the workshop teams.
All equipment will be the responsibility of the Farm Manager until the point of hand over to the workshop Manager.
All cleaning, greasing and preventative maintenance will be the responsibility of the farm manager.
ADMINISTRATION AND RECORDS : The candidate will be able to assist the operations manager with the preparation of farm budgets and ensure that all records are kept daily to ensure that budgets are strictly adhered to.
All records relating to the management of all resources including labour management, inputs allocation and vehicle usage will be the responsibility of the farm manager.

This is a customer focussed role, we are looking for a knowledgeable sports fanatic that has a proven track record in customer service to join a small team in Lusaka.
The role is for a Customer Call Centre Agent and you must have an interest in sports.
We are looking for someone who likes dealing with people, someone that has experience working in a call centre or customer focussed role, someone who is calm, approachable, can work well under pressure and is an all round people person
The role will be office based in Lusaka, 8am to 5pm Monday to Friday but will require you to be on call throughout the weekend
A good knowledge of football and other current sports, leagues and sports news is vital to the role, personality is also very important in this role as you will be representing the company
We are ideally looking for someone that can fluently speak English, Bemba, Nyanja, Lozi and Tonga language

Implementation of brand strategy in line with that set out by senior management and functional head
Participates in annual brand planning process to set a fully integrated marketing plan and programming utilizing the full marketing mix of advertising, promotions, and trade in collaboration with the functional heads and in line with defined business objectives by market and country
Planning and execution of all communications and media actions on all channels, including online and social media - Portfolio planning including analysis of industry trends, market competitiveness of products and SKU’s, consumer needs /requirements etc. to identify gaps and opportunities within the current category related brand/ product portfolio.
Assisting with product development, pricing and new product launches as well as developing new business opportunities
Build medium term innovation pipeline
Creating and managing promotional collateral to establish and maintain product branding across all channels
Set and managing the budget for advertising, brand activation and promotional items
Competitor, customer and consumer insights analysis
Analysis of sales, forecasts and relevant financials and reporting on product sales - Identify and address supply chain bottle necks such as sales order non-fulfilment to minimize related penalties and KPI impact
Maintain brand integrity across all company marketing initiatives and communications
Work closely with functional / business heads to prepare align category requirements with over arching brand and media strategies.
Drive brand / category business planning comprised of analysis of macro environmental trends, consumer behaviours, internal business imperatives and industry scenario planning to develop volume projections by regional operating markets
Plan and execute integrated, multi-channel marketing plans with focus on awareness building, lead generation and consumer conversion.
Brand plan development and review including evaluation of the effectiveness of brand communication as well as trade and consumer promotions as it pertains to overall brand health and return on investment / volume objectives
Manage marketing mix the 7Ps (Product, Place, Price, Promotion, Packaging, Positioning & People) in consultation with functional heads and senior management.
Compile, analyse and interpret data to create marketing strategies and campaigns for category related brands and products
Monitor brand health KPI’s and potential brand positioning opportunities or corrections
Work in collaboration with and under the guidance of functional heads in the development of brand communication planning including alignment with specialist departments such as media, production and design.
Ensure alignment between sales and marketing functions
Provide input, in collaboration with respective functional head and team, in relation to artwork, packaging, manufacturing readiness and go to market processes
Planning, oversee and implement trade and channel marketing activities
Manage, develop and implements all marketing activities to maximize sales of related brands / products.
Provide inputs to support demand planning basis on established volume and related KPI’s
Conduct ITOS (In Trade Observational Surveys) to gauge implementation and compliance
Ensure and monitoring trade availability for related portfolio
Ensure the standardization of in store representation (planograms) by channel and store format
Coordinate and drive data collection, analysis and insight generation to inform trade marketing, product /promotional strategies and executive decision making
Align and coordinate all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns with assigned agency and functional heads
Design, build and maintain our social media presence as it relates to applicable brands
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Responsibilities and Duties Include but are not subject to:
Act as the liaison between the organisation and the clients, develop long term relationships with the clients interpreting their needs and requirements
Generate organic sales revenue by working with all relevant teams in the organisation shareholders and clients
Provide excellent pre-sales and post-sales support to the clients
Make technical presentations and demonstrations to the organisations clients and help design of custom made solutions for the clients
Ensure sales reporting and pipeline management
Lead interface with clients and suppliers for service assurance and service delivery, undertake monthly service reviews, measuring and improving client satisfaction and client experience, maintain minutes, track and ensure actions are completed
Manage the service desk process, oversee incident management, provide support to NOC
Liaising with internal departments to monitor and report on key service metrics and drive improvements
Provide 1st level 24/7 field support, escalation / on-call
Proactive monitoring of equipment & facilities
Assist in network installation, testing & commissioning, bringing into service, integration
Assist with creation of ad hoc reports as needed

Outline of Duties & Responsibilities:
Assist the Group HSES Manager, lead the HSES team in implementing and maintaining HSES Policies and support management to create a safety culture which embraces zero harm and sustainability;
Liaise with HR/Legal department to communicate relevant Injury On Duty, Security and Environmental Incidents to the relevant authorities within stipulated time according to legal requirements;
Assist management in defining Incident control, emergency preparedness and response procedures;
Assist Management (HSES and Legal) to define Procedure requirements for document and records control;
Identify HSES hazards and risks by assisting and guiding management in risk assessments, and advising solutions, particularly when changes to equipment, procedures and jobs are introduced;
Conduct HSES training sessions as and when required;
Ensure HSES competence is maintained amongst the team;
Assist management to run HSES consultation and education programs with personnel;
Define contractor, customer and visitor HSES requirements and ensure procedures are updated;
Ensure all HSES updates are communicated to affected or interested parties e.g. Risk assessments, Incident Investigation and HSES Policies;
Assist HSES Manager in planning, conducting site contractor HSES Audits and inspections;
Investigate, analyse incident and injury results, identify trends, implement improvement and control measures;
Assist in defining Environment management Procedures and management review procedures;
Advise on Fatigue management in liaison with operational areas;
Ensure Security Procedures requirements are followed;

Responsibilities will include but not limited to the following:
Treasury management (review daily cash flows, preparation of cash flow forecasts, formulation of treasury management policies and processes)
Risk Management (financial, operational and compliance audits)
Credit Control (establishment, continuous review and compliance with Policy)
Financial Analysis (analyzing, reporting and comparing key business performance indicators against set targets and performance of variance analysis on a monthly, quarterly and annual basis)
Inventory and Logistics Management (complementing every other line function within the organization in terms inventory and logistics management)
Working capital management (covering debtors, creditors and inventory)
Assessing the viability of proposed projects and making recommendations for viable courses of action.
Costing of products and services and recommendation of prices that ensure the company's viability and competitiveness.
Maintenance of a comprehensive asset register
Reporting on the financial performance of the business relative to budget and market
Management of internal & Statutory Audits
Management of the finance, administration & technical teams

Duties and Responsibilities include but are not subject to:
Hire, train, and supervise restaurant employees
Create staff schedule to ensure appropriate staffing
Track stock levels, supplies, and equipment, forecast needs, and oversee ordering as necessary
Take ownership of budgets and cost control methods to minimize expenses, sound financial and COS acumen
Address customer needs, comments, and complaints
Adhere to and enforce employee compliance with health, safety, and sanitation standards
Ensure all employees are working within outlined operating standards
Report on financial performance, inventory, and personnel costs

Duties and Responsibilities include but are not subject to:
Supervise all restaurant activities and ensure compliance to all company standards to increase all sales of labor costs and prepare various reports accurately and within timeframe.
Maintain optimal level of sanitary procedures for all food handling and maintain neat and clean kitchen area and ensure optimal quality of all food preparation and ensure compliance to all standards.
Administer performance of all service staff and schedule and evaluate all restaurant operations and provide training to all employees and maintain all work according to required policies and procedures and maintain knowledge of all food and beverage trends.
Prepare estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints.
Ensure compliance to all security procedures and design strategies to protect all employees and customers and design strategies to reduce injuries to staff and prepare various accident reports.
Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times and perform regular interviews with all employees.
Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plans.

The position reports to the Agriculture Head, and operates within the Agricultural function. The successful incumbent will be responsible for Develop Grower development strategy with a view towards long-term sustainable cane supply, optimisation of Grower operations, relationship management and practices for environmental sustainability and climatic resilience. The role will also be responsible for Ensuring a long term, sustainable cane supply by holding the function accountable to the highest standards of sustainable cane supply and Grower optimization.
Duties and Responsibilities:
Develop the long term cane supply plan; ensure that appropriate processes are run to refresh plan at appropriate intervals and that initiatives are in place to deliver on the plan strategy
Oversee coordination of a rateable supply of cane to the mill aligned with mill requirements, ensuring delivery equity between Growers (including Estate cane) and hauliers is maintained, and that “no cane“ stops, other than those for rain, are minimised and plant crushing capacity & OTE maximised
Develop crop forecasts from review of strategic analysis of crop growing areas being cognizant of prevailing conditions e.g. weather, soils, politics, social etc.
Build a strong leadership team and talent pipeline for Grower agriculture through ongoing coaching, mentoring and guidance
Drive rigorous performance management, biased towards rewarding strong performance and compliance with critical behaviours, and including managing consequences where required
Drive operational excellence across Grower agriculture by making informed tradeoffs and driving initiatives that will deliver a sustainable cane supply at optimal cost and quality levels
Ensure adoption of group standards and processes for identifying and securing cane supply, supporting the Grower ecosystem, managing Grower relationships and managing Grower cane supply.
Oversee integration of Estate Agriculture technical expertise into Grower Optimisation initiatives
Drive synergies with the group, effectively partnering with group counterparts to identify, share and embed opportunities for optimisation
Oversee relationships with Growers, key stakeholders and 3rd party suppliers
Report on cane supply and Grower performance, including key adverse or positive developments, to Country Executive and Group Grower Agriculture
Initiate and develop the business case for key projects (including innovation opportunities), ensuring required outcomes are delivered on
Establish and maintain a cane production and grower relationship management database that satisfies business requirements
Manage and coordinate sharing of identified best practices, frameworks and minimum standards within function through Head Office platform, and provide additional opportunities for problem identification and knowledge sharing
Oversee effective talent and performance management within function
Promote and adhere to Business procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC)
Ensure enablers are in place to promote success (e.g. systems and processes)
Identify and monitor KPIs to track performance and flag any issues

Duties and Responsibilities:
Develop sustainable agronomic strategies with the objective of closing the gap between the actual and the attainable yield potentials for each field on the estate
Drive agronomic modernisation, and optimisation improvement plans through innovation and new farming systems, improving the cost of production through yield and efficiency improvement
Support adoption and embedding of agreed best practices, frameworks, minimum standards and processes for agronomy
Develop an estate master plan that guides strategic decision agriculture to maximize sucrose production and profitability– e.g. seasonal planting variety and ground usage, sugar cane agronomic trials, Estate nursery fields management, seed quality, plant nutrition, water usage, fertilisers, and cane improvement practices
Develop an integrated pest and disease management program across the cane supply area, monitor / report on status and changes, and ensure best practice is applied
Provide Agronomic support service to Growers through Extension Officers
Own design and management of systems data analytics methodologies / reporting
Manage data to maximise accuracy and integrity
Coordinate capability building in data management, analytics and benchmarking, and drive on-site utilization
Set direction, implement and monitor continuous improvement by designing standardized work practices for in-Country nuances, and ensuring that tools and techniques are being applied to deliver high quality, sustainable supply of Estate sugar cane
Develop and update standardized work procedures in line with Head Office best practices and on-site constraints

Full Accounting Function
Managing Cash Flow, Cashbook, Debtors, Creditors, Reconciliations up to Trial Balance (Overseeing and Processing)
All Statutory Calculations and Submissions i.e VAT, Income Tax Clearance Certificates, Workmans Compensation Fund and Annual Returns
Payroll Journals And Reconciliations
Maintaining Spreadsheets
Updating Finances for Purchase requests, ensuring all entries are accurate
Assist Finance Manager with Strategic plans, to reduce spending and increasing profits
Obtaining Financial Data from Teams such as expenses etc to ensure records are up to date for accurate auditing at year end
General Administration

JOB DESCRIPTION:
- Manages P&L, annual budget, best practices and subject matter including analysis of costs, competitive trends and technology
- Evaluates the organizational strengths and challenges, driving sales and process improvement through a collaborative, transparent management style

Duties and Responsibilities include but are not subject to:
To prepare and report on financial results and internal audit results
To control all administrative (branch) procedures within a division
To maintain and improve all (branch) IT procedures within a division
To prepare and control the annual budget for a division
To improve division profitability
To successfully conclude viability studies
To coordinate timely stock takes and supplier payments