Available Jobs - Zambia(40)

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Duties and Responsibilities include but are not subject to:
Maintaining and improving the Company's market share in assigned area through the sale of new and used units
Developing and enhancing customer relationships
Attaining and exceeding agreed sales and gross profit budgets
Gathering market intelligence and Organising customer interaction activities
Maintaining and enhancing the Company’s image at all times
Understanding customer requirements and proposing best products for customer requirements
Giving out Quotations and managing customer requirements from order to delivery
Offer after Sales customer support

Duties and Responsibilities include but are not subject to:
Provide field inputs in identification of Educational issues impacting enrolment and performance of sponsored children in community, Private and Government Schools, and planning community engagements aimed at improving these within the guidelines of the companies' Strategic plans
Work with community, private and government schools to monitor enrolment, attendance & promotion rates of sponsored children and youth through school visits, consolidating, interpreting and maintaining updated and accurate data from the respective schools
Work with targeted community and private school to monitor adherence to strategies aimed at improving the quality of teaching, strengthening administrative and monitoring skills of parents and school staff, and enhancing the learning environment
Recommend possible partnerships with Schools that are promoting and providing Quality Education programs for the sponsored children/youth
Initiates and co-ordinates the implementation of quality Education Campaigns & Awareness Programs within the sponsored community in collaboration with the sponsored children, families, schools and community leaders
Attend & represent the SOA in meetings with relevant institutions to promote Quality Education and improve literacy among sponsored families (children, parents & guardians) namely, school PTA, stakeholder’s & MoGE meetings
Ensures systematic filing and maintenance of pertinent records at George Service Area
Updates and discusses with the Education Program Coordinator and concerned staff issues and concerns in the Education Program
Prepare and submit quarterly reports and other reports required by the company on Education Program to Education Program Coordinator
Incorporate cross-cutting issues (Child protection; Gender, Child and Youth Development Centred) in program execution
Performs other tasks related to the companies' Educational objectives that will be assigned by the supervisor

Duties and Responsibilities include but are not subject to:
Reviews and quality checks the retirements and reports for donation transfers in the memo software
Quality checks donation transfers thank you letters
Encodes photos in the child database for all the donation transfers
Generates status reports for donation transfers
Compiles the extra gift packs for the beneficiaries
Prepares documentation for the weekly shipment
Generates weekly reports for the newly notified children
Renews and prints identification cards for the sponsored children/ youth
Effects child drops in the child database
Encodes child data and encode photo for the drop substitutes
Assists during all departmental trainings for the field staff and volunteers in specific issues of sponsor relations
Maintain the department’s filing system
Perform any other tasks that the immediate supervisor may assign from time to time

Manage the workshop team
Develop and maintain a sound relationship with operations staff and suppliers
Manage the fleet maintenance programme
Manage the budget for the maintenance costs

Duties and Responsibilities include but are not subject to:
Leads kitchen team in chef's absence
Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating
Oversees and organizes kitchen stock and ingredients
Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance
Hires and trains new kitchen employees to restaurant and kitchen standards
Manages food and product ordering by keeping detailed records and minimises waste, plus works with existing systems to improve waste reduction and manage budgetary concerns
Supervises all food preparation and presentation to ensure quality and restaurant standards
Works with head chef to maintain kitchen organization, staff ability, and training opportunities
Verifies that food storage units all meet standards and are consistently well-managed
Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing

Duties and Responsibilities include but are not subject to:
Develop and implement security policies, protocols and procedures
Control budgets for security operations and monitor expenses
Recruit, train and supervise security officers and guards
Attend meetings with other managers to determine operational needs
Plan and coordinate security operations for specific events
Coordinate staff when responding to emergencies and alarms ,br> Review reports on incidents and breaches
Investigate and resolve issues
Create reports for management on security status
Analyze data to form proposals for improvements (e.g. implementation of new technology)

Responsibilities Includes
Manage and develop the Trade Marketing Strategy to attain business objectives.
Work closely with the Marketing Manager and Country Manager to ensure that planned trade marketing activities are aligned to the overall business strategy and marketing calendar.
Build relationships with Regional and Area Sales managers
Ensure that trade marketing collateral is printed and placed at agreed Vendor locations, distribution through partners or through activation teams
Identify top and poor performing regions
Brand Promoters Training
Activation schedule, Setup and execution of activations
Management and stock control of all trade marketing material, merchandise and branding
Incentive campaigns targeted at Traders and consumers

Duties and Responsibilities include but are not subject to:
Oversee daily operations of the business unit or organization. With primary interest, to generate and maximize profit in our Hardware Retailing Division.
Ensure the creation and implementation of a strategy designed to grow the business.
Coordinate the development of key performance goals for functions and direct reports.
Provide direct management of key functional managers and executives in the business unit.
Ensure the development of tactical programs to pursue targeted goals and objectives.
Ensure the overall delivery and quality of the unit's offerings to customers.
Engage in key or targeted customer activities.
Management and Control of the companies greatest resource- the employees and closely evaluates and monitors their work input, performance appraisals, including making recommendation for promotion and salary pay rise.
Oversee key hiring and talent development programs.
Evaluate and decide upon key investments in equipment, infrastructure, and talent.
Communicate strategy and results to the unit's employees.
Report key results to corporate officers and also the Board of Directors.
Engage with corporate officers in broader organizational strategic planning.
Attends and represents the firm, at international foras, meetings and business meetings, subject to approval by the Board.
Ability to give instruction clearly.
Time management and cost saving attributes.
Can monitor everything efficiently and effectively.
Anticipation insight, always thinking ahead of the curve. Thus excellent Judgment/decision making capabilities with accuracy and mathematical and analytical skills.
Provide senior management oversight functions, including implementing Board Objectives, in the absence of the Director – Supply/ Retail or special functions, as directed by the Managing Director.
To perform any other functions and administrative duties, as may be directed by senior management from time to time.

Specific duties will include, but are not limited to the following:
Full responsibility for Zambia’s sport retention promotions calendar with in country teams to ensure our brands has localised and relevant campaigns
Localise global sports campaigns with input from in country teams
Develop and implement intervention for retaining & growing the customer base through innovative globally relevant interventions and campaigns
Effective treatment of clients having a poor customer experience
Continuously analysing market/competitors to ensure product and retention campaigns are competitive in the market place
Ensure all sport relevant product features are effectively marketed and leveraged.

Responsibilities:
Scheduling and loading social media posts
Briefing in creative for social media campaigns, sponsored team’s matches, and PR campaigns
Take part in weekly brainstorms and content planning sessions and contribute to the developing the monthly social media marketing strategy
Monitoring of industry related content to identify trends and promotions
Coordinate with the operations manager to escalate priority customer queries to support staff
Monitor Facebook insight to draw meaningful conclusions about campaigns
Analyse social media data to understand effect of content (boosted & non-boosted)
Test, learn & implement from past content
Providing monthly reports on contents’ success and draw conclusions on the types of content needed going forward

Duties includes but not subjected to:
Assisting clients in the warehouse
Assisting with e-mail enquiries
Assisting with telephone enquiries
Daily sales book – update
Getting to know your product – product knowledge
Printing invoices for Manager
Reserving stock for clients on Navision
Stock adjustments of re-measuring sheets
Update stock sheets
Process orders via email or phone
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics department to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Stay up-to-date with new products and features<b>

Prior to the opening of the restaurant, the candidate will be expected to directly help the founder to ensure all tasks needed to open the restaurant in the given time frame are dealt with.
A few responsibilities include:
This may include saucing packaging
Dealing with deliveries of equipment
The hiring/training of all staff required
Once the restaurant has opened the candidate will be responsible for overall operations of the restaurant as well as being front of house

Duties includes but not subjected to:
Administration, Ordering of inputs
Allocation of feed rations, feed distribution & recording of stocks
All cattle activities including medical treatments, weighing, branding, tagging etc
Maintain good records on a computerized recording program
Irrigated pasture management & ranch grazing systems
Farm mapping, monitor grazing availability
Maintain & improve water reticulation systems
Guide a team building new fences as well as R & M on existing fences
Maintain & improve on the existing handling facilities
Attend weekly management meetings
Produce monthly reports, Flexible to assist in other departments
A hands-on, out there on the ranch approach to accomplishing the above tasks
Expected to cooperate with fellow managers in the different sections of the company & be part of a strong management team to promote the whole business, covering & standing in for fellow managers should the need arise.
Leadership of the cattle operations team, ensuring training, mentoring and resourcing occurs with a focus on strengthening capacity to effectively achieve operational targets.
Oversee the induction of new staff, monitor employee performance and conduct Performance Appraisals.
Assessing the current staffing levels, selecting appropriate staffing to ensure balance between best farm productivity output and staffing cost input, namely not over staffed.
Lead regular operational meetings.
Record keeping of hours, overtime, annual leave, sick leave etc.

RESPONSIBILITIES:
Ensure the effective implementation if all programmes, from project scoping to impact evaluation and ensure that all operations run effectively and efficiently.
Ensure strategic objectives of programmes are accomplished and align with The Company’s strategies and objectives.
Ensure that the department’s administration runs effectively.
Ensure timeous and accurate reporting for company and donor requirements.
Adhere to all donor grant/MoU agreements.
Ensure a regular flow of cattle and crops to the company from the small-scale and emerging farmers.
Leadership of the operations team, ensuring training, mentoring and resourcing occurs with a focus on strengthening capacity to effectively achieve operational targets.
Oversee the induction of new staff, monitor employee performance and conduct Performance Appraisals.
Lead regular operational meetings.
Improve operational systems, processes and policies in support of the section’s objectives.
Ensure consistent delivery of all services.
Maintain high standards throughout the operation.
Develop and maintain a curriculum and training program for both cattle and cropping programmes.
Develop projects and programs as required to align to The Company’s objectives and requirements.
Foster good relationships with the communities and farmers in the surrounding areas, at all times.
Engage with communities and leaders to gain access to a larger farmer network as required to fulfill The Company’s objectives.
Engage with all donor or support organisations fostering a good working relationship.
Strengthen relationships with government municipalities, departments and agencies to gain their support for all operations.
Inform the company of any potential opportunities arising from stakeholder interactions and assist in the development of proposals to access these resources.

Duties and Responsibilities include but are not subject to:
Achieve targets on sales volumes, Commercial contribution, integrated contribution, direct costs and working capital in line with the T&R
Strengthen and grow the companies' Brand equity in the Country
Ensure that the companies' products are the preferred choice in the market
Grow market share by supporting the design and implementation of suitable marketing strategies
Identify and deliver opportunities for business growth
Cultivate and leverage opportunities for growth within existing portfolio of Customers, Distributors and Trade partners
Support Marketing, through effective mobilization of the sales organization and promoting close collaboration
Develop and maintain long term commercial relationships with key accounts
Contribute to the development, and Implement channel management and marketing strategies

Responsibilities and Duties Include but are not subject to:
Assist with high-level decisions about policy and strategy.
Help with recruiting new staff members when necessary.
Oversee the company’s fiscal activity, including budgeting, reporting, and auditing.
Assure legal and regulatory documents are filed and monitor compliance with laws and regulations.
Identify and address financial risks and opportunities for the company.
Supervise financial reporting and budgeting team.
Review financial reports for ways to reduce costs.
Work well with Chief Marketing Officer, CEO, and COO to develop the strategic plan.

Responsibilities and Duties Include but are not subject to:

Identify opportunities to expand the business, including through partnerships, mergers and new markets
Analyze sales, marketing, finance and other reports to gain insights into how to improve performance and maximize growth
Develop accurate and consistent bids with the help of relevant departments
Maintain sustainable and productive relationships with existing clients
Manage daily operations, including employee training and development, contract negotiations and production planning
Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle unexpected situations

Responsibilities and Duties include but are not subject to:

Design and implement strategic communication initiatives that include print and radio media, digital and social media channels and niche communications to increase the visibility and understanding of the institution’s vision and purpose.
Actively engage, cultivate and manage press relationships to secure coverage surrounding the programmes, special events, public announcements and other projects.
Proactively identify opportunities for engagement and influence by being current with developments that relate to all key stakeholders and partners.
Anticipate reputational risk issues and develop and implement appropriate communication actions.
Lead on the development, implementation and monitoring of the brand guidelines.
Work with senior management and department staff to determine the areas where the institution can impact the regional and international dialogue on development issues through the development and publication of materials, and participation in selected public speaking events.
Manage the external surveys that evaluate the attitudes, opinions and aspirations of the stakeholders and partners.
Review the governance standards and operational protocols for the sign-off on all corporate communications emanating from the institution, to ensure that quality assurance is maintained, and brand guidelines are adhered to.
Develop a calendar for external speaking engagements for key personnel, and assist in the preparation of speeches for senior executives.
Champion communications throughout the institution to ensure that communication considerations form an integral part of policy-making, project designs, visits and tours by the senior management.
Work with management to develop internal communications programmes and processes required to support organisational change and employee engagement initiatives.
Develop and/or conduct media and communications training for staff, and assist in the development of ‘brown bag’ educational programmes.
Build a communications team that can ‘take charge’ of key deliverables.

Duties and Responsibilities include but are not subject to:
Compile and maintain safety files and other related relevant files for projects
Conduct pre implementation risk assessments on new sites if and when required and identify risk mitigation measures in conjunction with contractors
Review Contractor Risk Assessment. Visit sites to assess work for compliance to specifications
Provide SHE improvement proposals, proposed corrective action, required resources for corrective action and plan of implementation on NCRs issued
Follow up to ensure that corrective actions are implemented where necessary and ensure that requirements are complied with
Report on Contractor performance where repetitive matters are not being addressed according to DFA requirements
Conduct SHE Committee Meetings (plan, scheduled and review)
Attend meetings if and when required on behalf of the Company's SHEQ department - Management meetings, Technical meetings, Steering Committee meetings (weekly, monthly, quarterly)

Duties and Responsibilities include but are not subject to:
identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
design and expand training and development programmes based on the needs of the organisation and the individual work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level
consider the costs of planned programmes and keep within budgets
plan and assess the 'return on investment' of any training or development programme
develop effective induction programmes for new staff, apprentices and graduate trainees
monitor and review the progress of trainees through questionnaires and discussions with managers devise individual learning plans
conduct appraisals
produce training materials for in-house courses

Duties and Responsibilities include but are not subject to:
Determining organisational development needs
Developing procedural changes within organisations and evaluating process from start to finish
Developing and implementing communication plans
Leading organisational design projects
Providing expert change management services across businesses
Working with organisational development budgets
Providing training and development for teams and individuals

Duties Includes:
To drive sales and customer expectations within their respective regions.
The candidate will build the business by identifying and selling to prospects
Maintaining relationships with clients and providing First Class service in order to build a strong client base for the company.
Design plans to achieve these goals and create strategies to combat potential revenue losses.
Create presentations to inform potential or existing clients about their company's products or services.
Ensure that clients are satisfied with the company at all times and will bring in repeated business by resolving any outstanding issues.
Inform their company of new contacts and marketing opportunities

Responsibilities:
To maintain control of the standards for purchasing and receiving items.
Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items.
To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers.
To control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production.
To create recipes and production methods.
To compile new banquet menus when required.
Constantly inspect all food service sections during service time to ensure that the correct standards are maintained.
Responsible for control of equipment and scheduling maintenance.
To maintain an up-to-date knowledge of local and international market trends in order to create food products which satisfy guest needs, thereby maximizing sales opportunities in food outlets
Maintain an up-to-date knowledge of competitors’ food production/offering.
Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competitions

Duties Includes:
Entering inventory data in the computer system
Manage purchasing orders for incoming equipment, services, and supplies
Verify receipts and confirm purchase contents and orders are complete
Remove inventory from shipment delivery trucks
Ensure supplied stocks meet demand
Prevent overstocking and ordering
Keep track of inventory and supplies that need restocking
Develop plans for purchasing equipment, services, and supplies
Create and maintain a detailed inventory list of all incoming, outgoing, and current supplies
Prepare inventory for deliveries
Ensure correct inventory is loaded
Track and ensure deliveries are received
Compile reports inventory and supply balances
Maintain records of purchases, pricing, and other important data

Duties Includes
Monitor and develop milk procurement sources
Finalize agreements, implement Clean Milk Production programme and ensure quality supply as per requirements throughout the year.
Ensuring technical inputs to Milk Procurement societies and commercial dairy farms.
Monitoring operation of transport system to ensure timely milk delivery
Maintaining/monitoring operation of each proper check on supervisor and milk collecting agent.
Collection and maintenance of data relating to Procurement of milk and supply to the Milk Plant and control management information system
To implement pest and rodent control Programme inside milk chilling centre premises in order to make premises pest and rodent free
To ensure maintenance, authentication and up gradation of all required records pertaining to procurement sections.
To ensure timely execution of all agreements for all contracts and compliance of all clauses of contracts related to procurement section.
To perform any other responsibility which may be given by the competent authority from time to time.

Duties Includes:
Able to work with & is familiar with Google Drive / google calendar and other apps
Has experience in stock issues, receiving and dispatching consignments, returns etc.
Able to invoice, receipt, issue credit notes, manage POS
Familiar with banking
Experience in client relationships, we do have walk- ins, and also a lot of phone calls to the town office.
Willing to work 6 days a week possibly twice a month
Happy to go the extra mile to assist in outdoor events, the odd delivery etc.

Responsibilities:
General Management General Management
Planning – Stay abreast of market developments in the industry and formulate plans to allow the company to take advantage of growth opportunities whilst simultaneously ensuring that the company is not taking unnecessary risks.
Organise – Establish systems and procedures to ensure the smooth running of the branch on a day-today, month-to-month and annual basis.
Each market has its own anomalies so whilst we expect you to be guided by the operating principles of the established companies in the group, it will largely be up to your discretion to modify standard operating procedures to better fit the Zambian market
Account management and customer relationship focused
Strives for profitable growth of the branch by meeting the service needs of existing and perspective customers Will enhance the market position in the industry by acquiring new customers and developing and executing strategic sales plans
Is experienced with the labor requirements for engineering and construction activities within the local industry
Visiting potential customers to prospect for new business as well as expanding existing market share.
Gathering market and customer information.
Contributing to strategic planning and development.
Monthly reporting to executive and management on sales, prospective sales as well as forecast etc.
Planning and co-ordinating business process to ensure effective interface / communications with other business divisions or heads of departments, both within the company and with associated external stakeholders

Duties and Responsibilities include but are not subject to:
Strategic Leadership
Co-develop and conceptualise the Operational Strategy and plan in line with the vision and strategic objectives of the business.
Review, monitor and report on the Operations Division’s strategy translation and implementation whilst ensuring alignment across the internal division.
Operations Division Management
Operational Systems and Processes
Collaborate with management team to design, develop and implement plans for the operational, systems, processes, and personnel designed to accommodate the rapid growth objectives of the company.
Ensure a stable operating environment in partnership with IT and other support organizations.
Research and benchmark operational and Call Centre systems and practices.
Operations Efficiency and Productivity
Responsible for the capacity planning pertaining to existing physical Call Centres facilities as well as establishing, executing, delivering and expanding contact centre services and physical Call Centre facilities as required.
Ensure all projects relating to operations are delivered on time and within budgets and effective target KPIs.
Ensure the effective and productive application of human resources and continuous performance improvement within the division.
Driving performance measures for the operations (including a consideration of efficiency versus effectiveness and profitability)
Research and propose improvements in the operations division (workplace, equipment, “tools”) to support productivity and a positive work environment.
Financial Management
Conduct budgeting and forecasting processes for operations division in accordance with the companies' financial management policies and practices.
Safeguarding of company assets under control of the operations department.
Identification, reporting on and monitoring of risk in the operations division and throughout the business.
Operations Performance Management and Reporting
Develop templates in collaboration with Business Intelligence to ensure accurate measurement of and reporting accurately, comprehensively and timely on operations performance.
Analyse and interpret operations performance information and ensure monitoring of relevant performance.
Review and consider operations reports and update targets where needed and initiate appropriate actions.
Remain knowledgeable of market and industry trends, competitors, and all aspects of the companies' market.
Stakeholder Relationship Building
Building relationships with both external stakeholders (suppliers, contractors etc), as well as internal stakeholders.
Team Leadership and People Management
Provide visible and clear leadership to Call Centre operations promoting a culture of high performance and customer focus.
Providing direction and management to the functional managers with the emphasis on building a cohesive and well-motivated team.
Motivate and lead a high-performance team; mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between each department in the operational departments.
Establish a robust training and coaching regime designed to maximise individual performance.
Define and maintain an operations culture in alignment with the company values and in support of the client profile of the business.
Maintain a department organizational structure, capacity (knowledge and skill) and career pathing/succession plans to meet applicable company strategies and operational targets.
Implement the companies' performance management policy and procedures (inclusive of maintaining discipline in accordance with the companies' policy and procedures).

Responsibilities and Duties:
Provide administrative support to the accounting department.
Maintain and manage office administrative expenditure.
Maintain, verify and rectify customer balances in accounts receivable records.
Correspond with customers having long overdue and delinquent balances.
Check and verify vendor bills before making payment advice.
Maintain and manage inventory control of materials and supplies.
Maintain bank deposits and check payment records.
Reconcile bank records with bank statements.
Provide accounting and administrative support to external audit teams.
Integrate administrative and accounting functions smoothly.

Responsibilities and Duties Include but are not Subject to:
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
Implements national sales programs by developing field sales action plans. <brb. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and training employees.
Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Responsibilities and Duties include but are not subject to:

Builds and orchestrates sales pipeline activity and ensures active nurturing of deals and movement of opportunities to close.
Manages a balanced pipeline representing all of the businesses being pursued.
Ensure all receivables and Bills are up to date in terms of collections
Proactively engages executive sponsors to build a strategic relationship and favorably positions long-term business opportunities
Meets or exceeds Month-on-Month, Quarterly and Annual revenue & margin quotas using margin management techniques
Participates in Enterprise account investment decisions in pricing and resources.

Duties Includes: Build and maintain strong relationships with vendors to achieve the best rates and position as the best agency in the marketplace.
Be exceptionally responsive to all clients requests while communicating courteously and keeping accurate records of discussions or correspondence.
Investigating and solving clients' problems, which may be complex or long-standing problems.
Handling client complaints or any major incidents.
Analyzing statistics and other data from campaigns for post analysis reporting.
Provide excellent customer service with a positive attitude to every client

Duties and Responsibilities include but are not subject to:
Develop the local fundraising strategy and plan in consultation with the Resource Acquisition Director to maximize funds
Identify fundraising campaign ideas and other fundraising opportunities for the company and identify ways to creatively make them happen
Build and maintain individual based marketing and fundraising mechanisms
Engage in building relationships with corporates and philanthropy organizations to invite them to participate in and contribute to the companies' mission
With senior management and project leaders to design and develop specific marketing plans that are aligned with the companies' business objectives.
Effectively assemble monthly and quarterly reports, target projections, fundraising analysis reports and evaluations in support of the department’s annual business plan
Participant in the NGO, social impact, and marketing community in Zambia
Provide strong Servant Leadership to the Local Fundraising Team.
Lead, Encourage, Support, Coach and Mentor the team ensuring capacity is built and appropriate results are achieved.
Coaching the team on the companies'' values, vision, mission and working principles as efficient and best as possible in the framework of the companies' mission and National Strategy.

Duties and Responsibilities include but are not subject to:
The overall running of the hotel
Hiring and management of the hotel team
Management of the Hotel staff; Finance and budgets; Marketing and sales; Renovations; maintenance and projects
Issues or emergencies relating to guests, hotel staff or the hotel property
Public relations and dealing with the media

Responsibilities and Duties Include but are not subject to:
Act as the liaison between the organisation and the clients, develop long term relationships with the clients interpreting their needs and requirements
Generate organic sales revenue by working with all relevant teams in the organisation shareholders and clients
Provide excellent pre-sales and post-sales support to the clients
Make technical presentations and demonstrations to the organisations clients and help design of custom made solutions for the clients
Ensure sales reporting and pipeline management
Lead interface with clients and suppliers for service assurance and service delivery, undertake monthly service reviews, measuring and improving client satisfaction and client experience, maintain minutes, track and ensure actions are completed
Manage the service desk process, oversee incident management, provide support to NOC
Liaising with internal departments to monitor and report on key service metrics and drive improvements
Provide 1st level 24/7 field support, escalation / on-call
Proactive monitoring of equipment & facilities
Assist in network installation, testing & commissioning, bringing into service, integration
Assist with creation of ad hoc reports as needed

We are looking for a strong dynamic, efficient, effective and proactive candidate that can hit the ground running. Some that has proven leadership capabilities and that also has sound technical knowledge. You need a good number of years of experience behind you and proven track record of on time delivery.
This role needs to be filled by a Zambian citizen.
Preferences for immediately available candidates committed to working weekends and longer hours.
Reports to: Depot Operations Manager
Job Responsibilities
Effectively and efficiently managing the daily operations of the Workshop department with the key objective of reducing the turnaround time of maintenance and repair works by Workshop staff for the fleet;
Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner;
Ensure effective collaboration and coordination with the Stores and Procurement team to ensure that all required spares for maintenance and repair works are on hand and immediately available;
Proactive response to external factors to ensure that required arrangements (contingencies) are in place at all times for timely dispatch of Fleet out of the Workshop department;
Liaise with representatives in in other sub Saharan countries to ensure that all maintenance and repair issues for the Fleet outside of Zambia are dealt with as quick as possible;
Management of off-site Rescue mechanics to ensure reduced breakdown times in and around Zambia;
Performing regular workshop audits to ensure HSES compliance and providing month end/quarterly reports; Ensure that all equipment and machinery (electrical, electronic, pneumatical and mechanical) are maintained in good working condition by adhering to planned preventive maintenance and repair schedules;
Maintaining standardized policies and procedures across the entire department;
Managing human resources performance (Workshop staff) and development, to optimize utilization through the effective implementation of performance appraisals;
Ensuring compliance with relevant legislation including HR requirements and internal policies and liaise and coordinate with HR Department in regards to staff grievances and concerns;
Contribute to the continuous development of workshop systems and staff to benefit the Company and reduce wasted time, and ensure the same are used to their full functionality;
Contribute with any innovative ideas or ways that may improve the Workshop department and/or efficiency of the company and share/communicate it in a proper manner to management;
Ensure that all company risk with regards to the Workshop department are insured in line with company policy.

Duties and Responsibilities include but are not subject to:
Collecting, interpreting and reviewing financial information
Predicting future financial trends
Reporting to management and stakeholders, and providing advice how the company and future business decisions might be impacted
Producing financial reports related to budgets, account payables, account receivables, expenses etc
Developing long-term business plans based on these reports
Reviewing, monitoring and managing budgets
Developing strategies that work to minimise financial risk
Analysing market trends and competitors

Specific responsibilities include, but are not limited to:

Managing multiple input distributions throughout the growing season. This includes scheduling, truck loading, staff coordination, and stock level analysis.
Managing all of the organisations inventory and warehouse assets in a safe and secure manner by upholding key security and fraud control policies.
Managing the logistics department budget which includes inventory, staffing, warehouse, and transport expenses. <Br> Serving as a liaison between various organisation departments to support the major annual distribution processes.
Innovating ways to deliver new categories of life-changing products (e.g. live plant material, poultry, etc.), and to make our delivery network, even more, cost-effective.
Building and managing a team of warehouse and logistics professionals. Team size ranges based on program location however the average size is about 10 full-time employees and up to 100 seasonal employees.
Building and managing a network of 3rd party service providers including transportation, warehousing, and input suppliers.
Managing all logistics data and inventory flows within organisations warehouses and during busy distribution periods.

Responsibilities and duties include but are not subject to:
Desk research
Conduct outsight research and liaise with other agriculture institutions in Zambia and elsewhere to inform trial questions. Many questions need more in depth research to improve trial planning and success. Some example topics include:
Reducing the cost of growing maize for organisations farmers
Moving forward with trials and scale up of reduction of weeds pressure
Developing a strategy to build soil fertility and structure for organisations farmers
Best practices for designing crop storage trials
Lead farmers’ preference tests for maize and other crops
Develop surveys, focus groups, semi-structured interview protocols and other farmer engagement strategies, and analyse data to discover and evaluate new trial ideas for improving impact along our 3 major impact categories: Farmer profit, Healthy soil, and Healthy families.

Designing and supporting execution of Research station trials
Play a leading role in trial prioritization and design for all research station trials.
Prioritize trials effectively based on research and station results
Create impact models for each product or idea to be tested throughout trials
Create crop management protocols and calendars for trials
Support the research station team in executing trials and solving problems
Gather feedback from research station teams to inform further trial ideas
Develop and deliver trainings to research station teams
<Br> Designing and supporting execution of participatory farmer field trials
Prioritize trials effectively, particularly through use of desk research and research station trials results
Create planting protocols and calendars for trials
Support the Impact field team in executing trials and solving problems
Develop and deliver trainings to Impact field team
Data audit and analysis

Analysis and reporting
Following completion of trials, the Agriculture Research Manager will: <b> Carry out statistical analyses and interpret results
Draft trial reports
Make recommendations for next steps e.g. repeat trial, add treatments, scaling-up.

Operations:
Provide support and input into the development design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations in the allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth, and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.

Corridor and Business Development and Corporate Affairs:
Provide support and input into the development design of the initial new corridor development, if required.
Support the finalization, optimization and fast pace of corridor developments post the initial set-up.
Identify and actively pursue new business (products and service) development opportunities prioritized by the calculated Return On Investment within both new and existing corridors.
Support the identification, conversion, and rollout of both new and existing products to be fully automated financial technology/online payment solutions to minimize manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder and/or government relationships to enable and speed up all the above-identified objectives.

Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high-quality engagement and maintain strict adherence to sales calling plans.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products, and services by ensuring their own understanding of performance by product and service by customer, service point, branch, diesel truck park, and country.
Drive and increase new customers sign-ups.

Finance, Regulatory, Compliance, Governance, and Legal:
Ensure delivery, performance, and adherence against cost savings and/or budget plans and/or spend plans/policies.
Execute with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory, licensing, strategic developments and/or risks to the CEO.
Monitor and stay in touch with the origination and evolution of all existing and new competitors to ensure that the Company stays ahead.