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The role of human resources in agribusiness expansion is focused on recruiting and managing a staff composed of both highly specialized professionals, semi-skilled laborers and unskilled labors. Agribusiness includes technical and labor-intensive activities that are required to optimize production from the inputs that are invested in crop production and animal husbandry.

Agribusiness
The HR office works closely with the operations management team to determine the adequate number of specialized workforce and farm support laborers that will be required to handle the increased volumes of farm activities and produce marketing. To this end, HR plays the role of ensuring that the personnel requirements for supporting the different technical agricultural processes and marketing activities of the agribusiness are adjusted to match the additional activities that come with expansion. HR either multi-tasks the workforce or recruits specialized employees to ensure that the skills, farm machinery and labor-intense activities are supplied with adequate number of personnel.

Assisting the HR Manager in Retaining and Recruiting Personnel
HR collaborates with the heads of sections or departments to maintain and recruit personnel but also to acquire the desired skill sets for an agribusiness workforce. HR must collaborate with the department heads because of the varied nature of the business and the skills required of the workforce. Managers of areas such as horticulture, livestock and marketing are in the best position to determine the minimum requirements and suitable remuneration packages for the specialized agricultural workers of their respective departments.

Assisting in Implementing Policies
HR also plays the role of ensuring that the expansion of the agribusiness is done within the established policies for compensating, promoting and motivating employees in different farm departments and production sections. HR ensures that the job descriptions and responsibilities of each employee are aligned to the overall production and performance targets of the business. HR collaborates with top management to ensure that employees participate fully and benefit in the growth activities, such as research and development of animal breeds and crop species.

Assisting in Managing Specialized Agribusiness Knowledge and Skills
Managing knowledge involves facilitating employees to enhance their agricultural skills and work capabilities through employee mentoring programs, research and development in new animal breeds and crop species and education advancement opportunities in agricultural fields of specialization such as agricultural engineering. The dynamic nature of agribusiness requires a personnel team capable of adjusting and living up to expectations of the ever-changing business environment. HR, therefore, spearheads the efforts of supporting and keeping track of the knowledge management initiatives to ensure that personnel are continuously exposed to learning opportunities on work processes and agricultural technological developments.

Assisting in Recruiting
If there's one function for which HR departments are known, it's hiring staff. Hiring activities include writing job descriptions and advertising job vacancies. HR personnel also seek candidates via social media, campus visits, networking, and job fairs, and conduct preliminary interviews before the candidates' qualifications are handed over to a hiring manager. Highly qualified recruiters often are involved in strategic HR matters, such as succession planning and workforce management.

Assisting in Training
In an HR department staffed with training specialists, they are typically responsible for coordinating new-employee orientation and designing supervisor and leadership training. Training specialists might also assess the organization's training needs and determine whether employees need to acquire new skills or improve their current skills. Cross-functional training also is an activity that training specialists take on to prepare employees for transferring to other business units or climbing the corporate ladder.

Assisting in Safety
Workplace safety is a serious concern for all employers. HR staff often have the responsibility of monitoring workplace safety issues such as dangerous equipment, hazardous occupations, or workplace violence. HR activities in this area consist of keeping records for compliance with the Occupational Safety and Health Act, and training employees on safe operation of equipment and emergency evacuation.

Assisting in Employee Relations
Employee opinion surveys, workplace investigations, and employee recognition ceremonies are among the activities that an HR employee relations specialist handles. In some businesses there might be an HR labor relations specialist who handles labor union negotiations. These are activit

1. Responsible for the development, implementation and on-going management of the Procurement Strategy for Client
and Falmouth to influence legal compliance of procurement policy and supporting legislation across the institution and to generate value for money for Client and the respective Institutions.
2. To lead the development and implementation of procurement policies and system strategies to support tendering, contracts management, spend analytics and supplier performance management.
3. To lead the development of new supply chains including small/medium enterprises (SMEs) to create greater competition and align the business to category procurement strategies.
4. To drive continuous improvement, best value and quality improvements within the team and departments in challenging existing practices and actively seek ways to achieve better outcomes, contributing to ensure key performance and financial targets are met and corrective action taken where necessary.
5. To leverage resources across all boundaries to support business goals, bringing all expertise necessary to address the institutions challenges to safeguard against contractual and commercial risk.
6. To work with the institutions’ Value for Money’ strategy, to identify and capitalise on purchasing opportunities as they arise.
7. To report to the Senior Executive team and respective committees as may be required from time to time to provide up to date status reports on procurement to include development, demonstrate value for money and compliance to regulatory procurement requirements, including Anti-Bribery and Corruption and Fraud.
8. To ensure all aspects of regulatory compliance are adhered to in regard to the respective Procurement Policies and external requirements such as procedures and implement strategies that safeguard the Client and the institution’s contractual and commercial risk.
9. To develop excellent and effective collaborative relationships with key stakeholders and external providers and other agencies to ensure strategic and operational needs are fully understood and incorporated.
10.Implementation of appropriate Frameworks
11.To lead and motivate staff and ensure that they receive appropriate support, training and development to achieve their potential. To line manage the sustainable Procurement Manager, Procurement Officer and Supply Chain Manager.
12.To identify and address procurement training needs across Client for individual and organisational development.
13.Establishing and managing future demand and capacity planning including the development to supplier risk management.
14.Promote importance of procurement across the organisation and best practice through continuous improvement
15.Act as the principle conduit for formal communications with external companies during the procurement process.
16.Facilitate development of relationship with existing and potential suppliers.
17.To work within the relevant legislation, policies and procedures.
18.To participate in the Annual Performance Development Review Process.
19.To actively support equality and diversity policies of Falmouth Exeter Plus.
20.To attend training courses as identified and agreed for appropriate development.
21.Working within the Health and Safety at Work Act, the postholder has a legal duty to take reasonable care for Health and Safety both for themselves and others who may be affected by their actions. They are also required to undertake Health and Safety training commensurate with the level required by the post and to take part in risk assessment procedures and the implementation of agreed recommended work practices within the area.
22.Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility

The role requires an individual with a proven track-record in Sales and the ability to increase sales and manage a team and worked with Large Clients
To handle Bonded Warehouse stocks and target external Markets

Responsibilities:
Making sure vehicles are properly maintained
Inspecting Trucks
Arranging repairs and routine maintenance
Ensuring that all drivers and operators have the correct, up to date qualifications
Reducing the risk of vehicle overloading
Maintaining and completing accurate records
Keeping schedules, managing and organizing Drivers
Schedule, route, maintain, and track trucks
Negotiate with suppliers.
Analyze the effectiveness of operations.
Implement and enforce transportation scheduling and policy changes.

Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Directing financial planning and strategy.
Analyzing and reporting on financial performance.
Overseeing audit and tax functions.
Developing and implementing accounting policies.
Preparing forecasts and comprehensive budgets.
Training accounting staff.
Reviewing departmental budgets.
Assessing, managing, and minimizing risk.
Analyzing complex financial data.
Managing internal controls.

To be successful as an Operations Supervisor you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.
Acting as second-in-command to the Manager, and taking care of all duties in their absence.
Assisting the Manager with operational issues.
Scheduling meetings and team building sessions as required.
Promptly answering the questions of staff and other stakeholders.
Providing excellent customer service and maintaining relationships with vendors.
Preparing and filing forms and other documents.
Assisting with recruitment and onboarding processes.
Taking inventory and ordering office supplies as needed.
Updating logs and order forms.
Analyzing all operations and forwarding suggestions for improvement to the Manager.

To be successful as an Operations Supervisor you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.
Acting as second-in-command to the Manager, and taking care of all duties in their absence.
Assisting the Manager with operational issues.
Scheduling meetings and team building sessions as required.
Promptly answering the questions of staff and other stakeholders.
Providing excellent customer service and maintaining relationships with vendors.
Preparing and filing forms and other documents.
Assisting with recruitment and onboarding processes.
Taking inventory and ordering office supplies as needed.
Updating logs and order forms.
Analyzing all operations and forwarding suggestions for improvement to the Manager.

The Internal Auditor will be responsible for objectively assessing the company’s business processes, risks and the associated efficacy of its risk management efforts.
An essential component of the role will be to ensure that the organization is complying with relevant laws and statutes whilst evaluating internal controls with a view to providing recommendations for overall improvement.
The Internal Auditor will report functionally to the Group Internal Auditor.

The Credit Controller will be responsible for conducting credit checks on new customers
Resolving challenges in relation to invoice payments and reconciling complex month end accounts.
The Credit Controller will additionally report to management on outstanding issues whilst highlighting potential debtor challenges.
The Credit Controller will report functionally into the Finance Manager.

Reporting into the Supply Chain Manager
The Finance Business Partner will be responsible for inventory management and control.
The Finance Business Partner will additionally reconcile stocks, review control matrix documentation whilst ensuring monthly forecasting and reports.

Compounding and dispensing medications, as prescribed by physicians.
Monitoring customers’ drug therapies, advising interventions, and informing customers of any potential side effects.
Instructing customers on how and when to take prescribed medications.
Conducting health and wellness screenings.
Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels.
Keeping accurate customer records.
Ensuring a safe and clean working environment.
Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice.
Performing other administrative tasks when needed.

Stock Controller Job Responsibilities
Recording of food and beverage costs
Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner.
Responsibility for purchasing and the “in-stock” levels within the agreed inventory parameters.
Purchase inventory within the agreed budgets.
Maintain a process for returns. Manage a defined area in the storeroom for returns/credits.
Maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the business.
Observe the correct buying protocols.
Observe correct stock receiving protocols.
Complete all necessary stock takes.
Maintain the storeroom and the allocation of space for stock.
Comply with the required personal grooming standards.

Responsibilities and Duties Include but are not subject to: Coordinate and direct the preparation of the budget and financial forecasts and report variances
Prepare and publish timely monthly financial statements
Coordinate the preparation of regulatory reporting
Research technical accounting issues for compliance
Support month-end and year-end close process
Ensure quality control over financial transactions and financial reporting
Manage and comply with local, state, and federal government reporting requirements and tax filings
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Additional controller duties as necessary

Runs the warehouse activities to help meet departmental goals
Assists in drawing up the departmental budget.
Ensures seed deliveries are checked for defects and purity before offloading commences
Monitors receiving procedures and turn around of offloading traffic.
Monitors seed storage procedures and plans for stacking methods
Monitors dispatch procedures and turn around of collection traffic.
Prepares warehouse labour output
Trains warehouse staff
Plans and organizes fumigation with external fumigators
Ensures nonconforming products are controlled
Ensures products are maintained and ready for stock take
Reports and monitors security of stocks
Ensures labour produces the required results
Interprets and carries out instructions
Communicates with Production department on matters of quality issues
Communicates and advices Sales department on matters of stocks and customers.
Liaises with processing plant department with regards to processing.
Communicates with IT with regards to information on systems
Ensures that handling equipment is maintained

General work place coordination
Supports team manager and performs management duties when manager is absent or out of office
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Assists management with hiring processes and new team member training
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

Utilizes ERP system to perform inquiries on transactional history, where used and planned inventory movement in support of inventory reconciliation, receipt, transfer and shipment.
Ensure work environment and tools are safe and in optimal condition
In conjunction with the warehouse supervisor, manage the warehouse team by monitoring and allocating tasks
Assists the Warehouse Supervisor in maintaining an efficient, effective and easy to use filing system for all records including delivery notes, import and export documentation and all related that needs to be filed for future use.
Unloads and loads trucks and containers ,using material handling equipment
Unpacks, checks quantity and condition of incoming parts and materials.
Processes FIRs were necessary for all discrepancies related to received shipments
Maintains a FIR register detailing all activities till closure of the case and submits a monthly report to management
Monitor the process of confirming receipt of items received using respective documentation i.e. packing list, invoice etc. by subordinates.
Make use of ERP system to receipt confirmed received items and ensure they are binned as per assigned locations/racks.
Stocks items on assigned racks, shelves or bins pending verification of stocking documentation. Reports inventory variances related to stocking transactions.
Ensures that the subordinates picking the items for delivery pick the correct item, in the correct quantity/ies and package using the FIFO method.
Picks work orders, sales orders or requests for parts and material using material handling equipment and stages the material for packing and shipment .The material is then loaded for shipment to customers.
Makes use of Cross-docking process on urgent and due orders
Ensures shipments are packaged in the original company recommended packaging
Ensures record of the personnel responsible for picking and verification of parts for dispatch is kept
Assists in investigating, resolving and coordinating shipping and receiving discrepancies.
Performs cycle counts and assists in reconciliation
Recommends the disposal of obsolete, damaged or defective stock.
Assists the warehouse Supervisor in performing storage analysis of parts (parts stored outside vs parts stored inside the warehouse)
Ensure packaging for stored parts is as per standard and intact and there are no foreign particles inside
Assist the Warehouse Supervisor to ensure all racks and locations are clearing labelled and marked
Confers with Warehouse Supervisor and parts team regarding stock procurement, quality and availability.
Analyses, investigates and resolves shipping, receiving and inventory discrepancies.
Assist the Warehouse Supervisor in ensuring respective reports are submitted timely.
Ensure adherence to Healthy and Safety Regulation.
Makes sure incident reports are completed and availed to Health and Safety Department and Management when necessary.

Create and analyze liability, asset, and capital accounts by compiling electronic data and required documentation
Summarize and prepare financial status and transactions reports, including a profit and loss statement, and other necessary reports
Comply with all federal, state, and local protocols including legal requirements, and interpret new and existing legislation
Create a Standard Operating Procedure (SOP) manual for accounting policy and regulations, and roll out reconciliation procedures
Monitor and maintain a new audit system by implementing new policies and procedures in the finance department
Guide junior accountants and other staff by answering questions and coordinating informational classes
Focus on tax compliance, state business registration, contract review, and non-profit tax filing
Play a vital part in the company's financial management which includes all account reconciliations and reporting to necessary parties

Prepare and process weekly wages and monthly payrolls via time and attendance import and manual sheets.
Load new employees and terminations timeously.
Capture and update all deductions, leave, absence, hours, costs and balance of employee salaries accurately.
Upload weekly/monthly payment via Fihrst Management services.
Update personal information on Sage – Bank and address changes, increases, ad hoc allowances, etc.
Ensure that all required documentation for leave administration is received, including leave forms and sick certificates, for employees that are not on ESS and capture all transactions on Sage.
Ensure that all filing is up to date and stored in the designated areas.
Maintain payroll operations by following policies and procedures; reporting necessary changes.
Print and distribute payslips.
Provide staff with maternity and termination documents.
Resolve payroll queries.
Monthly third-party reconciliation and payments (Provident Fund, Unions, Medical Aid, etc.).
Process workmen’s compensation claims.
Assisting the Payroll Supervisor with ad hoc duties.
Contribute to team effort by accomplishing related results as needed.

Cleaning and Stationery:
Authorise cleaning and stationery orders placed by the store, daily.
Track and report spend according to relevant budgets.
Load purchase orders and approvals on Sage.
Liaise with third parties on quotes, orders, deliveries or any other issues.
Banking:
Analyse Google form responses for compliance or discrepancies and liaise with Regional Managers regarding it.
Liaise with management on till shorts or overs as received from the Finance department.
Follow up on actions taken on discrepancies and initiate corrective action where required.
Escalate problems and concerns to the finance department and provide suggestions to improve processes.

Relationship Building & Networking:
Develop positive, professional working relationships with internal and external stakeholders.

Risk Management:
Identify and mitigate risks to the organisation.
Initiate corrective action where required.
Implement preventative measures to keep risks at acceptable levels.

Deliver application and regional HQ support and deployment – based on the IT Strategy, communicated from time to time
System/Infrastructure/Application support, including the existing Systems/applications and new programs deployed into the Client's IT landscape
Serve as the escalation point for internal Zambia customers seeking assistance over the phone, email or ticketing system for all applications / Systems support.
Ensure store uptime as a priority and manage 3rd party SLA’s in achieving this KPI
Training / skills transfer of related POS support to IT colleagues, where applicable
Ensure Zambia branches, Head office and management staff, follow the logging procedure without exception.
Managing the helpdesk solution through the entire lifecycle from the first point of contact and serve as the contact point between the service provider and the resolution. Proactively keeping the customer informed of progress and creating a knowledge base for future reference, while keeping HQ informed of progress.
Maintain/Support an application server environment compatible with company preferred OS and report to the IT management, if/where required.
Coordinate with Project/development teams to identify needs and work with network engineers, system administrators, database administrators to support and maintain Systems, infrastructure and application server environments.
Provide technical support to web designers and developers to assist in operating server technologies.
Maintain metadata and support document management facility.
Generate reports and database queries using various scripts and querying languages, depending on required business requirement / outcome
Respond to requests received by the service desk according to agreed SLA / KPI requirement, while at the same time manage supplier SLA / KPI.
Provide regular project status and estimates to the management as required. Deliver on project tasks on time and within budget.
Provide support in Quality Assurance testing and testing of recovery plans.
Provide customer support including resolving issues, preparing cases, updating patches, manuals and training materials where applicable.

Coordinate with the RSA IT service desk engineers to resolve issues, manage applications and recommend improvements.
Provide technical support on wired / wireless internet breakout
Support in-house development of spreadsheet programs and databases.
Contribute to the Life Cycle Total Cost of Ownership (TCO) – Total cost of proprietorship for the IT software development life span, by submitting detailed and accurate cost analysis with application / Software proposals, where required.
Maintain and control the Software license management of all related systems / applications / tools – in the Zambian environment by utilizing asset management software, Asset Tiger
Perform daily checks and report on them as part of KPI’s
Create and update official process documentation, where required.
Identify, analyse and escalate repeat issues or service risks to IT management for strategic solutions Sharing knowledge with team colleagues
Manage several scheduled tasks for customers, designed to ensure that the customers systems / applications remain operational & functional
Perform remote troubleshooting through diagnostic techniques, pertinent questions and troubleshooting
Perform on site investigations / project implementations as and when the need arises.
Change management

Skills & Experience: Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories (or related), G Suite/Workspace, virtualization, HTTP traffic, content delivery, and caching
Experience in System administration
Knowledge of application design and integration, and cloud computing
Expertise in creating, analyzing, and repairing large-scale distributed systems
Experience working on a project team

Measurable KPI’s:
User Support based on ticketing system performance
Daily Checks – System monitoring based on daily checks and feedback
DR – Testing and restoring
Project tasks delivered on Time and within Budget
Speed of Systems deployment – Average time needed to activate new systems after the demand is approved
Speed of Systems deployment Retirement – Average time needed to deactivate legacy systems after the demand for cancellation is approved
Fault Slip Through – The percentage of failures or errors overlooked by quality assurance checks and are then declared by end users after application rollout
Average data center availability
Call center PBX availability
Server availability
Incidents from changes
Internet proxy performance
Network availability –

Responsibilities and Duties:
Provide administrative support to the accounting department.
Maintain and manage office administrative expenditure.
Maintain, verify and rectify customer balances in accounts receivable records.
Correspond with customers having long overdue and delinquent balances.
Check and verify vendor bills before making payment advice.
Maintain and manage inventory control of materials and supplies.
Maintain bank deposits and check payment records.
Reconcile bank records with bank statements.
Provide accounting and administrative support to external audit teams.
Integrate administrative and accounting functions smoothly.

Responsibilities:
Perform administrative duties effectively.
Assist and support administrative staff.
Assist administrative manager in handling administrative operations.
Greet clients and visitors and resolve their inquiries.
Assist and support sales and marketing teams.
Assist accounts department in accounting functions.
Prepare and verify accounts receivables and accounts payable records.
Handle and organize office filing systems effectively.
Maintain stationery, office equipment and inventories.
Handle office expenditure within the budgetary limits.

• Selling products and services using solid arguments to prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Duties Includes:
The Head - Human Resource develops policies and directs and coordinates human resources activities such as Recruitment & Selection, Compensation, Benefits, Performance Management System, Training & Development, Administration and Employee Relations.
The Head: Human Resources in addition to dealing with staff welfare and administration centred activities will also deal with strategy and staff planning which will cut across the group of companies.
Recruiting staff which involves drawing up of Job Profiles from existing job descriptions and person specifications, preparing job adverts and arranging head hunting of personnel, receiving and checking job applications, shortlisting, interviewing and selecting candidates
Ensuring that all contracts of employment issued to staff are up to date and consistent with the Labour Laws
Promote a work culture where employees relate well with other fellow employees to attain their full potential
Ensure that all expectations in terms of work place behaviours are clearly communicated to all staff
Dealing with Grievance and implementing disciplinary procedures
Resolve any conflicts that might arise
In conjunction with CEOs/Heads/Line Managers develop and regularly review job descriptions for all positions
Advertise and fill vacant positions with competent staff
Working closely with line managers, to manage staff using the Balanced Scorecard system

Service and repair engines, transmissions, hydraulic systems, and the electrical and electronic systems of agricultural equipment
Pinpoint problems by discussing equipment operation with owners, visually checking and listening to machinery in operation, and using testing equipment
Take defective units apart and repair or replace broken, worn-out or faulty parts, reassemble, adjust, Lubricate and test repaired units
Assemble and adjust new agricultural equipment
Learn and apply precision farm technologies such as automated steering systems

Reporting to the General Manager, the Finance & Accounts Manager will ensure fiscal discipline and provide financial stewardship to the company in line with appropriate policies, to ensure an appropriate return to shareholders.

Responsibilities
• All financial affairs of the company from annual budget preparation and audit analysis
• Preparation of management reports (monthly, quarterly and annually)
• Facilitate the carrying out of internal and external audits and respond to financial queries accurately and timely
• Implementation of agreed financial policies, systems and procedures
• Maintenance of fixed asset register of the company
• Manage staff in the Finance Department
• Conduct periodic performance reviews and appraisal of subordinates
• Prepare variance analysis of all revenue & expenditure on monthly, quarterly and annual basis
• Manage working capital and control cash flow
• Ensure bank reconciliations are carried out regularly
• Ensure that tax returns and other statutory deductions are timely submitted
• Ensure that Customers and suppliers including foreign are reconciled on monthly basis
• Knowledge of preparation of financial statements as per IFRS guidelines

Service and repair engines, transmissions, hydraulic systems, and the electrical and electronic systems of agricultural equipment
Pinpoint problems by discussing equipment operation with owners, visually checking and listening to machinery in operation, and using testing equipment
Take defective units apart and repair or replace broken, worn-out or faulty parts, reassemble, adjust, Lubricate and test repaired units
Assemble and adjust new agricultural equipment
Learn and apply precision farm technologies such as automated steering systems

preparing reports, budgets, commentaries and financial statements
undertaking financial administration and internal audits
liaising with managerial staff and other colleagues
supervising a team of accounting technicians
developing and managing financial systems/policies
negotiating and obtaining finance for major projects
controlling and forecasting income and expenditure
creating business strategies to generate shareholder value.

The Finance Manager will be taking full responsibility for financial reporting, budgeting, forecasting and payroll for the business in Zambia
Direct reports of 3 to 4 people, and reports to the Country General Manager

It is vital to monitor beneficiary satisfaction and to understand user behaviour by continuously gathering field-based data.

The position covers the Clients project and report principally to the Country Manager.

The successful candidate will:

• Sensitize beneficiary communities to the project, the benefits and use of the product, via meetings, door-to-door visits and telephone calls (where required)
• Act as a liaison with the beneficiary communities to alert stakeholders of project developments
• Gather monitoring data via clients smartphone data capture system
• Manage database entries and ensure accuracy of records
• Assist with annual carbon compliance monitoring activities, including coordinating product usage surveys, product efficiency testing and performance tests
• Help prepare for any independent project audits
• Support the official stakeholder engagement processes where appropriate

The Monitoring Officer will also manage a continual monitoring programme to increase beneficiary satisfaction and maximise carbon credit yields from products distributed, including:
• Checking samples of beneficiary data to ensure accuracy and traceability in the field
• Conduct user satisfaction surveys to capture:
­ Usage patterns
­ Beneficiary satisfaction feedback
­ Opportunities for improvement in product design
­ General feedback on the project
• Conduct regular surveys/product performance tests to spot check stove performance
• Any other task as decided from time to time to move the project forward

Sales Representative
Reporting relationship: Sales Manager .
Key responsibilities
1. To win and develop Ad-hoc, Small, Medium and Large customers within a specific geographic territory in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity KPIs.
2. To ensure we keep Ad-hoc, Small, Medium and Large customers within a specific geographic territory through building lasting relationships and enhancing customer satisfaction.
3. To perform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service

Responsibilities and Duties:
Provide administrative support to the accounting department.
Maintain and manage office administrative expenditure.
Maintain, verify and rectify customer balances in accounts receivable records.
Correspond with customers having long overdue and delinquent balances.
Check and verify vendor bills before making payment advice.
Maintain and manage inventory control of materials and supplies.
Maintain bank deposits and check payment records.
Reconcile bank records with bank statements.
Provide accounting and administrative support to external audit teams.
Integrate administrative and accounting functions smoothly.

Responsibilities:
Prepare and administer an annual audit plan covering receiving, sales, stock counts, cash payments.
Plan and oversee audits of operations to assess controls, operational efficiencies and Compliance with all policies, procedures and regulations.
Maintain a comprehensive system for recording audit plans, work papers, reports, & follow-up audits
Ensure timely and accurate completion of the audit plan
Prepare and complete detailed audit work for audits performed
Conduct audit exit conferences
Prepare and present reports that reflect audits results and document process
Document process and prepare audit findings memorandum
Conduct special audits as required by management
Recommend revisions to policies and procedures in order to improve operations as well as internal controls
Perform analysis or conduct projects as required by the senior leadership Team members
Respond to ad hoc requests to address control issues on new business processes, policies and Procedures, and provide consultative services to management

Responsibilities:
Ensure that all sufficient number of till operators & till packers are available at all times to attend the customers.
Attend the requests for change money and ensure that till operators have sufficient change money at all times.
Ensure that swiping machines at all tills are working properly. If not, try to replace and communicate to the bank’s representatives.
Day end must be done for all swiping machines in use.
Ensure that packers are available for all tills during busy hours. Floor staffs must be called upon to pack during busy hours.
Ensure that all customers are serviced in the minimum possible time frame.
Overseeing salespeople, cashiers, shelf stockers, and other employees.
Managing finances and preparing an annual budget.
Keeping records of expenditure, sales figures, and employee performance.
Evaluating the supply and availability of stocks, and profit-margins.
Implementing measures to avoid stock damages, theft, and wastage.
Monitoring shelve stocks and product displays, and the general appearance of the store.
Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Training new staff members and scheduling shifts.

To identify all accounts to be focused on within Zambia that will contribute to the achievement of the revenue and profit budget
To translate and deploy at country level the divisional sales strategy for Territory Sales Management to achieve its budget, revenues and strategic goals
To ensure we win, keep and develop Ad-hoc, Small, Medium and Large customers through building lasting relationships
Supports product development to ensure Mercury’s value proposition is meeting the requirements of the Ad-hoc, Small, Medium and Large customers

To oversee transportation logistics and ensure products are delivered on time and according to regulations Responsibilities

Processing request for quotations in an accurate and timely manner
Coordinate daily activity to track location and movement of goods via trucks. Provide reports to internal and external customers as required.
Arranging transporters and movement of goods from collection to delivery.
You will work with the various departments to achieve your goals i.e. Partners, Clearing department, and Operations delivery department.
Making sure that clients are invoiced accurately and on time
Organizes and maintains hard copy and electronic documentation supporting order fulfillment, distribution means, pricing, and contractual obligations
Working with the partners and building relationships with special reference to TMA on the vehicle.
Other duties related to the activities of the company

Responsible for budgets, sales revenue and profitability of the company
Develop a sales and service strategy and business planning
Be responsible for full compliance of laws, corporate guidelines and procedures
Lead and develop managers and employees of the country
Act as internal and external contact for key accounts, the group and auditors etc
Report directly to Sub Regional Executive Officer

Responsibilities include but are not limited to:
Work closely with the operations manager to compile a weekly payments/OS list, call suppliers to get multiple quotes for items, Need to have a thorough understanding of accounting software such as Paladeum in order to be able to create purchase orders, GRV purchased items, perform inter warehouse journals, stock counts, raising sales orders, and invoicing, Customer and supplier statements, Bank reconciliations etc.
Keeping accurate records of petty cash removed from cash float and reconciling receipts to cash taken
Keeping track of company bank cards and reconciling card receipts to bank statements
Capturing all receipts into accounting under the correct expense accounts
Working closely with Management and OUTSOURCED Chartered Accountancy Firm to ensure accounts are ready on time for them to complete Statutory returns. Conducting weekly random stock counts to ensure accurate stock holding
Working with the Operations Manager to conduct monthly stock counts and being held responsible for differences of actual and Accounts figures if accounts issue
Opening of office in the morning and issuing Dn/Invoices needed for deliveries and orders
Closing of office and ensuring all work for the day is complete and nothing has been left out

Key Performance indicators:

Monthly cash and card payment reconciliation 100% accurate with no unaccounted-for payments
Discrepancies in any Reconciliations
discrepancies in weekly and monthly stock take
Correct invoicing of items
Punctuality

Duties and Responsibilities;
* Have full responsibility for the management and development of the company.
* Be responsible for the budget, sales revenue, and profitability of the company.
* Develop a sales and service strategy and business planning.
* Be responsible for full compliance with laws, corporate guidelines, and procedures.
* Lead and develop managers and employees of the company.
* Act as internal and external contact for key accounts, auditors, etc.
* Reports directly to Sub Regional Executive officer.

Promoting the company's existing brands and introducing new products to the market.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Provide leadership in the definition of the local finance & controlling strategy, policies and procedures within overall country context, underpinning the success of the business.
Promote cost efficient operations with focus on identifying cost saving measures.
Sets directions and strategies for controlling and accounting for the country to ensure that financial transactions, policies, and procedures meet the organization's short and long-term business objectives and are conducted in accordance with regulations standards.
Establishes financial goals and monitors their implementation on the country level within sub-region and ensures that a red flag system is in place to report problems in a timely manner
Leads, directs, and controls the organization’s financial resources to maintain the short and long-term financial health of a region or market zone business.
Owns and develops long term financial planning for the country within sub-region.
Approves all investments in the country within delegated authority limits.
Ensures accurate, transparent, relevant and timely management reporting to division and executive board, including financial and operational data.
Approves of monthly IFRS financial statement and ensures fulfilment of any IFRS / statutory / legal requirements.
Evaluates investment and acquisition business cases and co-ordinates the review and approval process in compliance with the company policy.
Ensures that the planning, budgeting and forecasting process complies with overall financial policies and procedures to support the achievement of strategic targets.
Continuously improves financial processes, systems, tools, and techniques.
Takes appropriate measures to remedy financial risk.
Ensures proper billing and cash collection processes are in place in the country within sub-region.
Analyzes complex issues in finance and significantly improves, changes or adapts existing methods and techniques.
Prepares necessary frequent reports
Analyze records of internal customer inquiries, purchases, service requests and complaints to identify trends.
To monitor finance KPIs, standards and reporting.
Balance operational metrics against customer service metrics.
Convinces others within the organization to accept proposals and solutions where there may be little interest in cooperating or participating.

Responsible for managing the company's marketing initiatives. Uses market research and analysis to direct marketing strategy and planning.
Oversees the production of all promotional materials and marketing campaigns.
Reports marketing and sales results to senior executives.
Establishes marketing goals based on past performance and market forecasts
Oversees current offerings and comes up with initiatives for new products or services
Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
Works with marketing staff to develop detailed marketing plans for all media channels and sales teams
Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
Works within the department budget to develop cost-effective marketing plans for each product or service
Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback

Develop business plans, sales process and strategy for the market and ensure attainment of company sales goals and profitability.
Obtain high-level expertise and competitive advantages of branded and unbranded lubricant products.
Work closely with other divisions to identify opportunities to cross sell lubricants into existing customers.
Works closely with Operations and Customer Service groups.
Initiates and coordinates development of action plans to penetrate new markets.
Assists in the development and implementation of marketing plans.
Provides timely reports to senior management.
Maintains sales and activity reports.
Assists in preparation of proposals, presentations, goal setting, objection handling, closing, referral development and other sales training.
Adheres to all company policies, procedures , business ethics and ensures that they are communicated and implemented within the team.
Make and submit monthly customer wise and sales plan.
Prospecting
Closing Deals
Collection of Payments
Customer Service

Builds business by identifying and selling prospects; maintaining relationships with clients.
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards..
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; .
participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Providing leadership, direction and management of the finance and accounting team
Providing strategic recommendations to the CEO/president and members of the executive management team
Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
Advising on long-term business and financial planning
Establishing and developing relations with senior management and external partners and stakeholders
Reviewing all formal finance, HR and IT related procedures
Perform risk management by analyzing the organization’s liabilities and investments
Decide on investment strategies by considering cash and liquidity risks
Control and evaluate the organization’s fundraising plans and capital structure
Ensure cash flow is appropriate for the organization’s operations
Supervise all finance personnel (controllers, treasurers etc.)
Ensure compliance with the law and company’s policies

Recording details of the product sold, recording invoices issued on each order, updating
clients account balances and provide information to sales team on the status
Filing returns for PAYE, VAT, Income Tax and other statutory obligations
Financial statement preparation in accordance with IFRS
Controlling promotion trucks-products taken against payment received
Posting all expenses in Excel-fuel, permits etc.
Checking daily payments
Update cylinder movement-cylinder deposits, promotion truck sales
Update accessories movement –invoices and promotion truck sales
Update gas movement –invoices and promotion truck sales
Reconcile cylinder movement, accessories movement and gas movement-(check report if correct or not, do amendments)
Checking bank statement
Posting daily sales
Dealing with imprest
Managing contracts of super dealers/dealers
Recording of daily, weekly and monthly sales
Writing of orders
Processing of orders
Invoicing of local orders
Acting as a point of contact for different business units (eg. Commercial, Treasury, Operations)
Cash flow forecasting and ensuring adequate funding lines are in place
Any other office related duties as may be assigned by the Superior from time to time.

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs
Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
Ensure effective recruiting, onboarding, professional development, performance management, and retention
Adhere to company, state, and local business requirements, enforcing compliance and taking action when necessary
Analyze internal operations and identify areas of process enhancement
Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term
Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Supervision of the following projects:
Supply, install and commission of a fire alarm system
Construction and fabrication of openings ,channels & frames in slabs, walls, roof, vertical and side
cladding before ventilation is installed
Supply, Installation & commission of ventilation systems for four seed and Chemical storage shades
Supply and Install of light fittings to Warehouse
Installation Of CCTV and Electrical Fence
Survey & Issue of Plans
Renovation of buildings by removing Asbestos
Installation Of Automatic Fire Suppression for Warehouses and Server room
Supply and Installation of PV on grid solar system

Responsibilities:
Reviewing construction plans and preparing quantity requirements.
Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
Liaising with site managers, clients, contractors, and subcontractors.
Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
Advising managers and clients on improvements and new strategies.
Keeping track of materials and ordering more when required.
Documenting any changes in design and updating budgets.
Establishing and maintaining professional relationships with external and internal stakeholders.
Traveling from the office to various sites as required.

Manages the data, digital and device portfolio and leads the development of cutting-edge data and digital propositions to maximize budget sales targets by implementation of the company strategy in consumer segments;
Defines the company's overall device growth framework and data & digital strategy and align it to company's strategy, mission and vision;
Identifies areas where value can be added / exploited further, areas where value is being destroyed and areas where value is latent, and acts accordingly;
Considers future consequences of actions on the viability of the Business discussing the current environment and how this will impact the company as a Business both now and in the future;
Compiles the Proposition Development Roadmap and articulates with segment the proposition development needs, requirements and implementation;
Manages respective data and digital propositions and designs and implements action plans to drive take up, usage and profit;
Drives differentiation and growth through the development and management of innovative digital propositions;
Together with Sales and Distribution and segment managers, predict future opportunities in terms of digital propositions and innovations based on a segmented approach;
Liaise with technical areas and suppliers and propose development of propositions and features;
Reports on results, including compilation of periodical activity, budget compliance and feedback reports;
Introduce differentiators into the industry;
Manage propositions and projects quality and ensure delivery of internal clients and end-user requirements;
Defines and ensures compliance with adequate processes and systems for timeous delivery and quality of projects, including relevant propositions and projects’ documentation;
Provides oversight leadership to Global Connect resources towards achieving roaming and international KPIs;
Develop and maintain a strategy for handsets and other hardware (e.g. data cards), in close coordination with Sales, segment managers and Brand and Communication;
leads testing and selection of devices to drive smartphone penetration in conjunction with Sales & Distribution;
Defines and program-manages delivery of technical specifications for devices, following segment managers, product managers, Sales and brand guidelines which concerns user experience;
Forecasts, plans and develops budgets that provide MTN with return on investment, and seek OPCO approval thereof.

Reports to: Zambia Operations Manager
Job Responsibilities
Retaining and acquiring business through exceptional service delivery for the Fleet and relationship building with the Fleet customers to ensure repeat of business;
Planning and executing day-to-day activities required for the Fleet to run efficiently and effectively;
Coordinating of the Fleet operations team, delegating and splitting tasks, in order to ensure the team runs smoothly safe, professional, efficient and cost-effective manner;
Liaise with representatives at the border, in Malawi, Zimbabwe, DRC and Mozambique to ensure that all issues are dealt with, response times remain quick and that border clearances and turnaround of trucks remain high priority;
Effectively managing and liaising with stakeholders, both internal (rest of the Zambia Operations department and wider) and external
Ensure cargo is allocated to trucks with due consideration to customer requirements and nature of the cargo;
Ensure required arrangements are in place at all times for timely loading and offloading of cargo;
Update customers on the position of the cargo as and when changes take place; update and communicate customer specific delivery details when needed and/or required with the use of Freight Management System;
Communicate/coordinate requirements for specific loads to drivers and follow up to ensure all instructions are followed;
Ensure required arrangements are made and communicated to the relevant Fleet team members to enable late release and offloading of trucks at offloading and loading points – this includes weekends;

Reports to: Zambia Operations Manager
Job Responsibilities
Ensure required arrangements are in place at all times, and communicated to the relevant Fleet team to enable timely release of trucks at loading points – this includes weekends/holidays;
Clearly communicate/coordinate requirements for specific loads and diversions to drivers and transporter fleets and follow up to ensure all instructions are followed;
Monitor and report on truck movements to ensure shortest possible round-trip times by improving efficiencies at all outbound border crossings;
Communicate and push for any additional expenses and charges incurred en route outbound of Zambia to all relative parties (Clients and transporter fleet);
Be aware of, and ensure ahead of time that the appropriate export documentation is in place and liaise with customers, agents, border assistants and authorities to minimize all outbound border crossings times;
Update customers on the position of the cargo as and when changes take place; update Customer specific export details when needed and/or required with the use of Fleet Management.

Reports to: Zambia Operations Manager
Job Responsibilities
Update customers on the position of the cargo as and when changes take place; update Customer specific delivery details when needed and/or required with the use of Fleet Management;
Minimize turnaround times by managing the off-loading of trucks in Zambia (warehouses, internal depot, customer designated locations, or specific requests from government authorities, etc.);
Ensure required arrangements are in place at all times, and communicated to the relevant Fleet team to enable timely release and offloading of trucks at offloading points – this includes weekends/holidays;
Where necessary proactively push for demurrage (VIP customers to be addressed internally in prior);

If you are passionate about the African bush, are happy to be located in an exquisite, remote location on the Zambezi Valley and you are a qualified PH please apply early to avoid disappointment.
On behalf of our Client we are looking for a dynamic, hands on Single or Couple to oversee all aspects of running this stunning Lodge. The position is very physical and does require a qualified PH/Conservationist due to the surroundings.
Duties to include:
Day to day co-ordination of camp activities and staff management which includes; hosting Lodge guests, staff employment and welfare, management of Lodge assets, F&B, management of staff and training and motivation of staff, the Lodge is your sole responsibility in its entirety.
Monthly, weekly and daily camp management reporting and administration relating to all of the above and regular feedback and reporting
Ensuring all guests needs are taken care of ensuring constant professionalism at all times, ensuring International Guest experience and attention is of the highest standard
Accurate monitoring and receiving of transfer details and information on International guests
Ordering and stock control, ensuring cost effectiveness without compromising standards and working within set budget

Responsibilities include but are not limited to
Computer Literacy in Linux systems, Word Processing
Familiar with Fabrication Methodologies, contract manufacturing, Design for Manufacturability/Assembly, ability to read and understand technical drawings Knowledge of electrical components, complex electrical assemblies, electrical enclosures and metalwork, and various communication protocols such as RS232, CAN, Wi-Fi, and Ethernet Strong analytical skills Desire to learn new technologies and expand your areas of expertise Practical knowledge of mining methods and key customer business improvement needs 1st line of support for the client
Assist with troubleshooting MineCare issues and liaise with Modular to resolve
Assist client with data analysis utilizing MineCare Data
Escalate and report on MineCare issues to Modular Reliability Engineer
Identifies opportunities, develops tools to standardize and improve quality of system maintenance and preventative maintenance
Perform all assigned tasks
Defines and enforces usage of quality management tools and methods (e.g. Root cause analysis, checklists, 5 whys, etc
Defines and enforces processes improvements techniques (e.g. Six Sigma, PDCA)
Defines, reviews, and creates system hardware configurations, preventative maintenance procedures, process documentation as pertains to the immediate and cross-functional departments
Perform equipment audits based on provided standards
Effective and efficient use of business systems including but not limited to Zendesk support portal

Outline of Duties & Responsibilities:
Asset Management - Implement, maintain and adhere company policy of asset management/Monthly update and maintenance of assets purchased, sold and scrapped/Monthly update and maintenance of wear and tear schedule/Monthly update and maintenance of instalment sale agreement register/Ensuring that accounting policy in respect of assets is adhered to.
Debtors and receivables - Implement, maintain and adhere company policy of debtor's management/ For new debtors applications ensuring that credit application with supporting documents are received and necessary credit checks have been done/Timely collection of outstanding debtors amounts/Weekly reporting of outstanding debtors to Group Financial Manager/Ensuring invoicing procedures of company are adhered to/ Invest gating and reporting to Group Financial Manager reasons for credit notes and signing of credit notes/Reporting quantity and value of credit notes to Group Financial Manager/Signing off of monthly debtors reconciliations/Ensuring that accounting policy in respect of debtors is adhered to.
Creditors and payments -Implement, maintain and adhere company policy of creditor's management/For new creditor applications ensure necessary company procedures are followed/ Reviewing, invest gating queries and signing of all creditor reconciliations/Reporting to Group Financial Manager queries on creditors reconciliations older than 60 days/Ensuring that authorization limits for purchases are adhered to/Managing and reporting of outstanding orders/Managing and reporting of work in process/Ensuring that accounting policy in respect of creditors is adhered to.
Stock - Implement, maintain and adhere company policy of stock management/Attending and reviewing of stock take procedures/Reporting of stock take variances to Group Financial Manager and risk department/Ensuring that accounting policy in respect of stock is adhered to.
Bank and cash- Implement, maintain and adhere company policy of cash management/ Daily reporting of cash
VAT/TAXES Statutory requirements - Ensuring that all legislative requirements in terms of tax laws are met/Monthly accounting of deferred and normal tax on accounting system/Ensuring that accounting policy of company in respect of taxes is adhered to.
Salaries/wages/Staff - Implement, maintain and adhere company policy of salaries and wages/Reviewing of weekly and monthly payroll with all supporting documentation/Reporting of discrepancies on payrolls to each individual head of department/Ensuring timely payment of all deductions to various entities/Ensuring that accounting policy of company in respect of salaries and wages are adhered to/Ensure that all personnel records are up to date for each employee/Ensure that leave records are properly maintained and in line with company policy/Ensure that all staff are correctly managed and tasks allocated fairly and that all employees/understand their duties and responsibilities/Coaching on correct on the job procedures/Performance Management of staff according to the policy of the company.
Journals - All journals must be completed on the prescribed journal document/All journals must be accompanied with supporting documentation and a comprehensive description must be provided on the journal/All journals must be authorized by the Financial Manager before capturing on the accounting/system/ All journals must be filed in numerical order by one person and kept in the office of the Financial Manager.
Reporting dates - Management accounts, profit and Loss Statements, Balance Sheet and supporting schedules, asset register, instalment sale / Finance agreement schedule handed in at Group Financial Manager on 6th working day of every new month including commentary on budget variations/ Debtors and Creditor's reconciliation finalized and signed off on 20TH of every month/ VAT reconciliation and calculation on 20th of every month/ Cash flow forecast for next month 20th of every month/Legislative forms submitted to various entities on their cut off dates/ weekly payroll on every Wednesday/Monthly payroll on 20th of every month/ Outstanding leave balance to Head of Departments on 20th of every month.
IT - Ensure that timely backups are made of financial information/ The Company operating procedures for IT software is properly implemented, managed and maintained/ regular maintenance of users on accounting and payroll system. Remove resigned employees/Proper authorization levels for new employees at all levels.
Fraud Prevention - Ensure that proper Internal Controls are in place to prevent fraud/ Application and implementation and monitoring of these to ensure compliance across all Departments.
Risk/Insurance - Ensure that all company assets are adequately insured in line with company pol cy/ Ensure that the company meets all insurance requirements of the countries in which the vehicles operate/ Provide detailed reports

Responsibilities include but are not limited to
To provide effective on the job training by being present in restaurants to mentor and coach management and their teams in order to drive company standards and procedures
To provide effective classroom training across the brands you are assigned to
To ensure the culture, ethics, and core Brand values are conveyed to all Franchisees, managers, and their teams
To plan, organize, implement and facilitate ongoing training
Be available for store support training during the restaurants normal trading hours, which are generally between 8 am to 11 pm
Prepare annual training plans
Assist with planning of new workshops and training programs
Facilitate and present lectures/workshops for training
Perform administration work
Assist with all restaurant new site openings, change of hands, relocations, revamps
Assist with ongoing refresher training programs
Compile and collate all training course results into professionally constructed reports

Responsibilities include but are not limited to:
Co-ordinate Recruitment, Selection, Induction, Training and Disciplinary Hearings
Advice management and staff in relation to compliance with Labour laws, organisational policies, rules and regulations
Conducting and coordinating salary surveys
Responsible for HR correspondence, filing and keeping accurate staff records
Responsible for General application, management and administration of HR Policies, Labour Act, Disciplinary proceedings, Social Security, Pension Fund and Medical Aid
Oversight over employee PAYE monthly and pay over to the Receiver of Revenue, at the end of the tax year; reconcile PAYE and distribute PAYE-certificates to employees
Compile annual Affirmative Action report and submit such to Employment Equity Commissioner
Serve as the primary point of contact for general queries and issues relating to Talent and Learning, providing advice in line with policies
Responsible for effective coaching and education of line and staff on talent development and learning interventions in order to enhance the effectiveness of the process within the OU
Administer successful placement and effective onboarding of new recruits, through enhanced implementation and monitoring of the VE onboarding programme
Create a learning culture within the OU; manage the implementation of learning processes and tools, identifying learning gaps and collating needs, sourcing and implementing learning programmes; monitoring of learning calendar; monitoring effectiveness and support implementation and use of tools such as Competency frameworks
Responsible for the overall HR Administration, i.e. payroll, leave, medical aid, pension fund, PAYE, Social Security, bank reconciliations, accurate staff recording, staff turnover records
Responsible for the maintenance and management of Office Services and contracts

Responsibilities include but are not limited to
Ensure safety standards are adhered to
Remanufacture and or rehabilitate components to reman standards
Carry out preventive maintenance and corrective repairs in line with the company specifications
Responsible for electrical component failure investigation, mandatory modifications, and upgrades
Evaluate electrical systems, products, components, and application by designing and conducting programs applying knowledge of electricity and materials.
Provides electrical technical training, manuals, and component failure analysis and modification reports
Work Closely with QC section to assist with Core returns and credit customer monitored effectively
Ensure safety standards are adhered to
Process all electrical job requests
Conduct trend analysis on all warranty claims to identify possible trends in breakdowns
Ensures electrical component’s production quality according to company policy and standards
Electrical facilities Improved and modified as per standards
Be able to liaise with customers to enhance the business relationship
Ensure all completed components are tested and verified for correct operations
Encourage Best work practices in all sections of the workshop
This person should apply their skill and knowledge across all sections of the workshop and not limit themselves or input to the electrical section
To solve electrical problems and test equipment
Maintain and enhance customer relations

Duties to include:
Print out of customer orders from email and from the system
Filing of orders in the respective folders
Daily processing of invoices
Processing of cash sale invoices
Handling of cash from cash sale invoices on a daily basis.

Responsibilities include but are not limited to:
Graphics designer duties:
Create and design various materials for print and digital collateral
Ensure projects are completed with high quality and on schedule
Establish creative direction for the company as well as brand guidelines
Prioritize and manage multiple projects within design specifications and budget restrictions
Perform retouching and manipulation of images
Work with a wide range of media and use graphic design software
IT Support duties:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly?training junior staff

Responsibilities and Duties Include but are not subject to:
Implement brand plans in relation to the Marketing and Promotions Calendar.
Manage and co-ordinate national menu roll-outs & promotions for all brands.
Seek new opportunities to deliver against the localized brand plan.
Maintain and update menu matrix and understand sales mix of all brands to compile bubble charts for mini-regionals.
Reporting on the performance of promotions and sales strategy (WPSA).
Implement a pricing strategy that delivers value to the various brands customer base.
Manage & report and control marketing expenditure in relation to budgets agreed.
Produce tactical promotions with the agency for locality marketing toolkit for all brands.
Publish bi-monthly newsletter via FIS.
Content manage social media pages
Manage special projects on a needs/request basis.
Liaise with advertising agencies, strategic alliance partners and suppliers on advertising and promotional campaigns.
Implement and manage the marketing & media plan. Ensuring that expenditure and brand objectives are delivered on.
Identify research and track and report on brands performance.
Evaluate competitor pricing and report on a regular basis

Responsibilities include but are not limited to:
Support the development and implementation of HR initiatives and systems
Provide counseling on policies and procedures
Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
Create and implement effective onboarding plans
Develop training and development programs
Assist in performance management processes
Support the management of disciplinary and grievance issues
Maintain employee records (attendance, EEO data, etc.) according to policy and legal requirements
Review employment and working conditions to ensure legal compliance

Responsibilities includes but not limited to:
Implement and foster the Scania Services Mindset in the area. Lead by example
Encourage and promote a result- and customer oriented mind-set
Follow up set KPI:s from Services Strategy
Steer the Services sales based on active services sales strategy Retail Sales Management (RSM Services)
Manage the pricing strategy, Support implementation of Business Plan
Identify new business opportunities, Develop and promote Scania services
Collect sales data to create forecasts and action plans for services strategies
Ensure that relevant financial and performance reports are compiled, analysed for further improvements
Monitor market and competitor activity, trends and demands
Coordinate and escalate findings and market needs back to Scania Principles
Set, track and report on dealer service activities and plans, sales forecasts, objectives and targets
Actively engage in physical weekly and monthly follow up meetings with dealer and workshop service staff on site
Daily follow-up of workshop performance in regards to Customer loyalty, Commercial and Service Production matters
Understand and act according to the Scania frame work
Maintain the normal situation, detect deviations and act immediately to eliminate them
Contribute in daily follow-up, daily steering
Participate and contribute in improvement activities based on a standardized working method

We are looking for a strong dynamic, efficient, effective and proactive candidate that can hit the ground running. Some that has proven leadership capabilities and that also has sound technical knowledge. You need a good number of years of experience behind you and proven track record of on time delivery.
This role needs to be filled by a Zambian citizen.
Preferences for immediately available candidates committed to working weekends and longer hours.
Reports to: Depot Operations Manager
Job Responsibilities
Effectively and efficiently managing the daily operations of the Workshop department with the key objective of reducing the turnaround time of maintenance and repair works by Workshop staff for the fleet;
Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner;
Ensure effective collaboration and coordination with the Stores and Procurement team to ensure that all required spares for maintenance and repair works are on hand and immediately available;
Proactive response to external factors to ensure that required arrangements (contingencies) are in place at all times for timely dispatch of Fleet out of the Workshop department;
Liaise with representatives in in other sub Saharan countries to ensure that all maintenance and repair issues for the Fleet outside of Zambia are dealt with as quick as possible;
Management of off-site Rescue mechanics to ensure reduced breakdown times in and around Zambia;
Performing regular workshop audits to ensure HSES compliance and providing month end/quarterly reports; Ensure that all equipment and machinery (electrical, electronic, pneumatical and mechanical) are maintained in good working condition by adhering to planned preventive maintenance and repair schedules;
Maintaining standardized policies and procedures across the entire department;
Managing human resources performance (Workshop staff) and development, to optimize utilization through the effective implementation of performance appraisals;
Ensuring compliance with relevant legislation including HR requirements and internal policies and liaise and coordinate with HR Department in regards to staff grievances and concerns;
Contribute to the continuous development of workshop systems and staff to benefit the Company and reduce wasted time, and ensure the same are used to their full functionality;
Contribute with any innovative ideas or ways that may improve the Workshop department and/or efficiency of the company and share/communicate it in a proper manner to management;
Ensure that all company risk with regards to the Workshop department are insured in line with company policy.

Creating the French language course syllabus and curriculum for the entire year.
Segregate the syllabus as per the lecture sessions for each day
Set up suitable objectives and synopsis for the course work keeping in mind the guiding principles and laws of the French Ministry of Education as well as the Zambian Ministry of Education
Apart from the academic education, the French teacher is required to impart rules of ethical conduct and modest behavior to the students.
Make sure that there is orderliness among the students while they are in the class and on the playground
Timely meetings with the students' parents so as to discuss about the demeanor of the students in the class and their performance in the academic tests and examinations conducted by the institution
Conduct counseling sessions for the students so that the students receive appropriate suggestions and advice for their academic issues and other problems generally faced by the students
Maintains a precise record of attendance and grades of the students and submits them to the management team of the institution
Required to undertake is the responsibility of providing appropriate instructions to the students that will help them to attain competency in the French language as per their grade level
Teaching various tiers of the French language such as French tier I, French tier II, French tier III, and French tier IV.
Teach another branch of the French language, i.e. the AP French language
Inculcate motivational, academic, cultural, and societal skillfulness in them
Organize the teaching sessions in the French so that the students become well acquainted with the French language
Assign some educational tasks and projects to the students that will assist the students to get a hang of the language.
Attend the oral presentations given by the students and provide appropriate feedback on the same.
Make sure that the students complete their assignments and projects within the time frame given
Looks after the overall organization of the examinations and class tests that are conducted for the students.
Set up and manage the examinations and ensure that they are conducted in an ideal manner.
Making arrangements for the examinations and makes sure that the students are provided with every facility needed during that time
After the examinations are over, required to perform another task of correcting the test papers and answer sheets of the students in an accurate manner.
She may even require to double check the test papers and make sure that the marks alloted for each student are genuine and appropriate.
Correct the answer papers keeping in view the regulations and policies set up by the management committee of the school or educational institution
Monitor the examination results of the students and make an entry of the marks alloted for individual subjects including the total marks and final percentage alloted to the students.
Make the entry of marks for each individual student in the master register or software designed by the institution

Responsibilities include but are not limited to:
Responsible for performing various accounting tasks of overseeing the assigned branch office
Ensuring efficient and effective financial management, accurate maintenance of customer accounts, and efficient processing of sales
Preparing accurate timely management accounts on a monthly basis on grains and manufactured product loss analysis including management of inventory account, is critical dealing with non-trade debtors, sales depot management and operations
Ensuring that the production ERP system is capturing the correct figures in terms of pricing/cost movements and that there is transactional completeness on a daily basis ensuring to check for accuracy timely postings including having the ability to evaluate alternatives and make recommendations to superior or business-related issues

Responsible for developing, implementing, and evaluating internal control framework
Preventing and detecting irregularities such as fraud, theft, dishonest, negligence, evaluation of progress and status of steps taken to address any current, past audit reports received from external auditors in order to follow up on the implementation of their recommendation aimed at strengthening reliability and the integrity of various operations business processes within the Corporation
To prepare and submit both oral/written reports on finding concern scope of the audit, financial conditions found by making recommendations for improving operations and undertaking special audit investigation forensic audits including assisting to follow up on activities for implementation of external auditors recommendations in facilitating effective and efficient operations

To manage a private personal retreat comprising of a building housing 10 bedrooms, large public areas like reception, lounge, prayer room, dining hall, kitchen, children’s recreational areas, swimming pool, fish pond and farm.
Will be expected to work over weekends with a 5.5 day working week.
Working hours would be 8 to 5
Responsibilities:
People Skills:
Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
Plan activities and allocate responsibilities to to ensure productivity
Monitor employee performance
Finance Skills:
Manage budgets/expenses
Customer Skills:
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Operation Skills:
Deal with maintenance issues, hotel services, amenities, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers
Inspect facilities daily and enforce strict compliance with health and safety standards

Responsibilities include but are not limited to:
Act as the point of contact between the manager and internal/external clients
Screen and direct phone calls and distribute correspondence
Handle requests and queries appropriately
Manage diary and schedule meetings and appointments
Make travel arrangements
Take dictation and minutes
Source office supplies
Produce reports, presentations, and briefs
Devise and maintain an office filing system

Controlling and directing the food preparation process
Approving and polishing dishes before they reach the customer
Managing and working closely with other Chefs of all levels
Creating menu items, recipes and developing dishes ensuring variety and quality
Determining food inventory needs, stocking and ordering
Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
Being responsible for health and safety
Being responsible for food hygiene practices

Outline of Duties & Responsibilities:
Gearbox and differential trouble shooting, overhauls and minor repairs;
Trouble shooting including use of service ranger, fit and adjust EPS, Rev counter sensor VSS, assessment of failure using the multi-meter and fitting ECM and electrical measurements;
Clutch installation and removal including gearbox and differential unit;
Attending to pneumatics and hydraulic problems;
Carry out brake overhaul;
Preparing horse/ trailer for COF at VID;
Conducting general maintenance and service of trucks;
Rear and front suspension repairs;
Carry out certification of fitness inspections and repairs;
Attending to vehicle breakdown;
Perform other tasks as may be required by the Workshop Foreman and/ or Workshop Manager
Experience on freightliner trucks will be added advantage
Work under minimum supervision

Responsibilities:
Procure raw materials for the feed plant usage.
Production planning
Control system for quality management.
Stock control.
Distribution of feed to customers.
Liaise with customers for deliveries.
Manage administration of feed mill.
Manage stock in depots
Stay up-to-date on new technology and ways to make process improvements
Train new employees and provide development opportunities
Ensure all employees are trained on safety and continue to stay up-to-date
Maintain filling equipment and other equipment needed to perform duties

Duties and Responsibilities include but are not subject to:
Prepare and manage budgets
Financial and operational reporting/authorisation
Corporate control & Administration
Statutory reporting
Assistance to management of tax

Gather historic financial information
Apply expected financial and economic indicators on historical and new information
Incorporate all changes to current business model and structure
Prepare, analyse and interpret budget
Present budget to management
Make necessary adjustments
Prepare final budget for management
Upload and reconciliation on ERP

Generate financial reports on system
Generate reports to MD/CFO
Generate corporate consolidation report
Analysis of financial information
Ensure correctness of accounts
Monitor variances/take correct measures
Advice and coach business managers on business decisions and financial statement interpretation
Benchmark reports
Monthly financial consolidation of group
Identify and solve problems
Identify system problems and suggest solutions

Test accuracy, classification and existence of transactions
Ensure proper reconciliation and review of balance sheet accounts
Authorise payment of vendors
Manage balance sheet items/ratios (TBC)
Investigate/explain/intervene in budget variances
Reconciliation of reports to operating systems
Cash flow projections to treasury (Cashflow to local and Geneva)
Diligent management of all sundry accounts

To provide the Company with expertise in HR services and administration and supervise HR Service Staff
Responsible for delivering HR operational excellence for the OU in all the Human Resources disciplines and processes
To be accountable for delivering on HR and Class of Business KPI’s at OU level

Job Description:
A. Production
Quality control on raw material receipts
Quality and consistency of finished products
Production planning and control (PPC)
Optimal mill performance
Minimal downtime, wastages, and losses
Continuous operational improvement
Hands on 8-10 years’ trouble shooting experience of an operational mill
B. Control
Effective management of raw material, intermediate and finished product stock levels
Material requirement planning raw materials stock, spares, and consumables.
Developing and implementing the SOPs and cost control (notably labour, energy, maintenance)
Setting targets and monitoring performance (formally and informally) of all responsible personnel.
C. People Management
Managing a team of skilled and unskilled work force
Defining and agreeing job responsibilities with all subordinates.
Team building, delegation of responsibilities and motivation of the production team
Maintain the welfare and morale of employees
Enforce discipline and effect dismissals as necessary within the guidelines of the company
Follow disciplinary procedure as per statutory requirements
Adhere to employment legislation.
D. Others
Maintain highest standards in site hygiene health and safety

To be successful as an Operations Assistant, you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.
Acting as second-in-command to the Manager, and taking care of all duties in their absence.
Assisting the Manager with operational issues.
Scheduling meetings and team building sessions as required.
Promptly answering the questions of staff and other stakeholders.
Providing excellent customer service and maintaining relationships with vendors.
Preparing and filing forms and other documents.
Assisting with recruitment and onboarding processes.
Taking inventory and ordering office supplies as needed.
Updating logs and order forms.
Analyzing all operations and forwarding suggestions for improvement to the Manager.

To provide leadership and comprehensively manage the activities of the firm.
Source and secure new businesses, building and managing a customer portfolio.
Plan, organize and coordinate day to day running of the company.
Identify opportunities to improve customer conversion and sales team performance by analyzing data and key performance indicators
Ensure new clients are provided with quotations and continuous follow up is in place.
Respond to customer inquiries and handle customer claims.
Undertake market research in order to identify and recommend competitive products and services.
Liaise with the regulator and provide all necessary reports.

Duties Includes:
To manage the Warehousing and Parts business
This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended
This role is focused on achieving a high level of Employee & vender compliance and involves divisional and group interaction.
People management: responsible for the organization and performance of a growing team of warehousing and parts staff – including both in field & warehousing activities.
Implementing and maintaining other company management systems as required assisting in the overall management of this support division.
Identifying appropriate training and staffing requirements to meet both existing and future needs.
Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these.
Preparation of operational and capital budgets as required and actively striving to meet targets.
Ensuring customer service performance by warehouse/parts personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty.
Optimizing spare parts stock levels, costs and availability for customers buy regularly reviewing with the Supply manager items of concern.
Efficient management and monitoring of stock holding KPI’s to ensure maximum stock turnover, customer order fill factors and minimum slow moving and dead stock.
Identification of materials, parts and equipment for purchase to achieve value for money.
Succession planning of responsible workforce.
Interact at a management level with all departments to ensure seem-less flow for work performance and information is maintained at all times.
Developing and implementing the necessary infrastructure and processes to support future growth. This includes systems, procedures, customer service, training, management information and performance controls.
Managing customer product support performance to support business growth.
Actively solicit additional business for the After Sales department through developing strategies that suit the business model.
Provide reports as required on warehousing and parts business including key issues
Report monthly on overall P & L of warehousing and Parts business
Dealing directly with escalated or high profile customer issues.

General butchery duties relating to preparation of meat products for sale
• Weigh, wrap and display cuts of meat and price of products correctly
• Ensure that all meat being displayed is safe from food poisoning
• Supervise department in the event that butchery manger/supervisor are not available.
• Appropriate selling of meat products as assigned by management. Deliver an exceptional level of customer service (taking orders and deliver them accurately).
• Processing of beef sides (i.e. deboning, etc) for preparation of sausages and mincemeat. Cut, bone, or grind pieces of meat and make sausages
• Ensure that there is proper stock rotation in the Cold Room & Freezer (FIFO)
• Off load meat, check weight against invoice and store meat upon delivery
• Cleaning all areas of the shop to maintain health and hygiene standard (this includes washing of floors and block counters after close of business every working day). Ensure that butchery working area, cold room, freezer are cleaned and maintain a clean environment of the floor & tables on daily basis
• Ensure that correct merchandising is being followed according to the planogram
• Ensure that all expiries are being monitored and worked on time
• Ensure that the Cold Chain Management is effectively maintained
• Ensure full adherence to hygiene standards and that at any time the employee is assigned to serve customers using protective means for covering hands.
• Assist customers with carrying and transporting any meat products purchases from the shop where appropriate. Handle customer complaints and inform the butchery manager or supervisor immediately.
• Cutting meat according to specifications for any meat orders made by customers.
• Correctly issue and record any inventory to the shop and ensure that these inventory records are accurately reflected in the inventory sheet book.
• Undertake inventory count (i.e. stock taking) as appropriate during the agreed frequency intervals. Participate in stock taking and ensures the count is correctly done
• Undertake any other ad-hoc duties as assigned by management, who reserve the right to assign specific responsibilities to the employee.
• Report any inventories out of stock to management each working day.
• Demonstrating a professional attitude by ensuring that conduct towards customers and management is that which reflects the Company policy in terms of being friendly, courteous and using appropriate language.

Duties and Responsibilities include but are not subject to:
Strategically plan and manage logistics, warehouse, transportation and customer services
Direct, optimize and coordinate full order cycle
Liaise and negotiate with suppliers, manufacturers, retailers and consumers
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Arrange warehouse, catalog goods, plan routes and process shipments
Resolve any arising problems or complaints
Supervise, coach and train warehouse workforce
Meet cost, productivity, accuracy and timeliness targets
Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws and regulations

The Sales Representative will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.
The Sales Representative will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.
Main Responsibilities & Tasks:
Promote and sell the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue target
Assess and analyze customer needs, respond to customer enquiries and suggest products and services as appropriate
Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
Coordinate and participate in marketing activities in assigned territory
Frequently assess the potential of each customer and plan to realize it into business
Manage and build strong customer relationships for long term partnership

As a Veterinary Pharmaceutical Sales Representative you are responsible for the maintenance and expansion of your assigned customer base within an assigned territory for veterinary supplies, products, & programs. This includes achieving annual sales, revenue, and gross profit goals within a specified territory. Responsibilities Regularly calls on Agricultural contacts, Local Pharmaceutical supply chains, veterinary offices, labs, and institutions within a defined sales territory to achieve budgeted sales volume and other established goals.
Maintains and further develops established accounts, and develops new accounts to increase market penetration.
Actively prospects, pursues, and closes equipment and technology sales in assigned territory.
Responsible for maintaining and growing existing consumables base.
Responsible for generating leads for technology offerings, exclusive products, and capital equipment.
Prepare presentations and price quotes for customers.
Must be able to meet forecasted goals.
Promotes Vet marketing programs & demonstrates new products.
Participates in and supports meetings and activities as requested by the Branch Manager, Region and/or General office.
Performs other Veterinary Pharmaceutical Sales Representative duties as assigned.

Responsibilities
Assemble solar panels at the job site
Mount the panels on the client’s roof or in another location
Configure the wiring and inspect all electrical parts
Install and connect any batteries or other accessories
Perform maintenance on all systems

Duties will include the following but are not limited to:
Contact your assigned list of prospective buyers and gather energy usage and necessary details of the home, roof and homeowner sufficient to provide a customized solar energy proposal.
Manage customer through the sales process and detail the required action that leads to a signed agreement and new Complete Solar customer.
Able to manage a team effectively
Develop systems
Managing customer relationships
Sourcing orders from both existing and new customers
Gathering market intelligence
Supervising Distribution team to ensure orders are delivered on time
Handling customer complaints and queries
Budgeting
Developing and executing plans to grow sales revenue, sales volume and market share

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

Operations:
Provide support and input into the development design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations in the allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth, and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.

Corridor and Business Development and Corporate Affairs:
Provide support and input into the development design of the initial new corridor development, if required.
Support the finalization, optimization and fast pace of corridor developments post the initial set-up.
Identify and actively pursue new business (products and service) development opportunities prioritized by the calculated Return On Investment within both new and existing corridors.
Support the identification, conversion, and rollout of both new and existing products to be fully automated financial technology/online payment solutions to minimize manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder and/or government relationships to enable and speed up all the above-identified objectives.

Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high-quality engagement and maintain strict adherence to sales calling plans.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products, and services by ensuring their own understanding of performance by product and service by customer, service point, branch, diesel truck park, and country.
Drive and increase new customers sign-ups.

Finance, Regulatory, Compliance, Governance, and Legal:
Ensure delivery, performance, and adherence against cost savings and/or budget plans and/or spend plans/policies.
Execute with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory, licensing, strategic developments and/or risks to the CEO.
Monitor and stay in touch with the origination and evolution of all existing and new competitors to ensure that the Company stays ahead.