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Developing sales trackers/ reports based on information needs.
Preparing daily, weekly, monthly and quarterly sales reviews and presenting to the sales and marketing team.
Producing reports and charts communicating trends within data to non-specialists.
Presenting information generated from data to clients and managers.
Setting up processes and systems to make working with data more efficient.
Required Skills
Additional Requirements
Overall responsibility for achieving or exceeding the Sales and Distribution objectives in the respective Region to ensure achievement of company’s business objectives and strategy.
Develop and achieve or exceed the sales volume/revenue goals targets as defined in the Business Plan for the sales channels and control/monitor the Sales budget to ensure optimum allocation of resources to different businesses of the company.
Coordinate with the Marketing Division to ensure marketing tools are provided to the trade to increase brand visibility and thereby achieve business objectives.
Coordinate with the Human Resources and the Line Managers to efficiently implement HR initiatives so as to motivate and lead a High-Performance Team. Check individual performances of the Sales Team and motivate them, either through personal counselling and/or imparting training in tactical selling skills to improve and enhance their capabilities and sales performance.
Required Skills
Additional Requirements
Fore casting Employment Need
Obtains sign off for staff requisitions by People and Culture National Director, ensuring that requisitions are properly completed and approved the requisitioning department before they are presented to the P and C Director.
Prepares draft advertisements based on current job profile for both internal and external job advertisements, for review by the Recruitment and Industrial Relations Manager.
Ensures external advertisement comply with current Corporate Identity standards.
Loads approved internal job advertisements on HRIS and disseminates to staff without access to HRIS as required
Processing contracts and ensuring references and back ground checks are completed.
Advise recruiting managers on recruiting schedules, appropriate advertising, job descriptions and person specifications, job evaluation, re-grading of posts and remuneration.
Track and manage employee probation process
Managing the Exit process - Ensuring compliance and all clearance
Facilitate onboarding of new staff
Ensure Safe guarding training and all relevant policies are signed off within 7 days of employee hire
Contract Administration
Administer contract letters, contract amendment letters and changes in relation to maternity, paternity, family and compassionate leave, liaising with Payroll to ensure payments are made correctly and timely
Ensure documentation of employees information is in the right place
Coordinate the recruitment of all international and ensuring that all documentation required to work in Zambia such as Visas and work permits are obtained promptly and on time.
Onboarding and orientation support is given to all international staff.
Required Skills
Additional Requirements
Receive orders from supervisor to determine what is required in
terms of dispatch work.
Sort out dispatch orders according to timelines and locations and
decide which riders to assign them to.
Create work orders for dispatch riders and provide them with
information on routes and timelines.
Assist dispatch riders in determining short and safe routes to
destinations, to ensure timely and accurate deliveries.
Keep in constant contact with dispatch riders to ensure that they
are on accurate routes, and will deliver on time.
Supervise the loading and unloading of items from delivery trucks,
ensuring that the right ones are loaded for delivery/dispatch
purposes.
Ensure that dispatch riders and drivers keep their delivery vehicles
in good working condition.
Track deliveries or dispatch riders to determine their specific
locations, for the purpose of informing customers.
Create and maintain logs of dispatch activities managed, and
overseen during the shift, in sync with established procedures.
Required Skills
Additional Requirements
Drill scheduling and alignment to the medium term plan to achieve desired outcomes
Be first point of contact for the mining production team regarding drilling operations.
Ensuring that equipment are being applied optimally in suitable conditions
Maintain high performing service support functions
Issuing of mining control data to be used by surveyors
Plan, organize and follow up on work, ensuring that tasks and schedules are fully understood within
the team, handing over or escalating as required.
Ensure relevant mining production personnel are up to date on any changes in the mine plan.
Develop and maintain procedures where required
Documentation of relevant knowledge and upskilling of the assistant Mining Engineers
Continuous commitment to health and safety practices.
Advise and provide recommendations for continuous improvement opportunities in work processes.
Be accountable for the quality of service and performance.
Required Skills
Additional Requirements
Communicates directly with General Manager to ensure effective participation by the maintenance technicians in the implementation of autonomous maintenance and preventive maintenance schedules.
Assists with planning and implementing plant improvements and expansions in conjunction with the General manager.
Maintains and updates operating and training manuals for the maintenance department.
Updates General manager of all maintenance work and projects going on the farm with the use of the maintenance schedule and a projects schedule.
Reviews the operation of plant equipment and systems constantly, to minimize unplanned downtime, anticipate solve problems in a timely manner, and to identify opportunities for improvement.
Identify machines which are obsolete and would prove costly to maintain or repair, for disposal.
Ensures that maintenance technicians are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
Monitors the use and inventories and makes reports of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.
Directs, maintains, and enforces the safety program for the maintenance department; reviews safety records to uphold standards of maximum safety for all maintenance technicians.
implement cost effective, time-based projects with World Class Engineering/parts and ensure all projects meet their deadlines and are within their budgets
Ensure zero accidents.
Act on reported accidents or incidents immediately they happen.
Active participation and ensuring compliance of activities.
Ensure progressive Training in the department
Continuous Improvement skills
Weekly update/ follow up meeting with General manager and maintenance team. Completes the labor budget.
Oversees the Preventive Maintenance Program.
Oversees maintenance work orders.
Oversees the facility and the equipment inside and outside.
Oversees contractors.
Oversees production downtime.
Oversees the pre-op lockout and tagout program.
Makes sure that facility drawings are updated.
Looks for improvements to be made in plant utilities.
Oversees safety programs.
Performs and oversees training programs.
Works with and assists in monitoring the purchase of parts and equipment to maintain the facility.
Required Skills
Additional Requirements
Participates in the development of the organizations conservation strategy and strategic change
Provide technical support in the development of natural resources governance and policy
programmes/initiatives in line with national priorities and organization international governance
practice broad goals for transformative change
Leads and supports the organizations annual planning and budgeting for its Policy and
Governance engagement with government, civil society and partners to deliver specific
policy and governance outcomes
Provides programmatic support and technical advice to project teams and field staff in
responding to policy and governance initiatives and opportunities including constitutional,
policy and legislative processes;
Identify and advocate for the mainstreaming and alignment of NRM Policy and Governance
related initiatives within the country, regional and global strategic and action plans as
well as Global Initiatives Governance and policy needs;
Contributes to the development of strategies for building effective organization and Civil
Society Policy Advocacy capacity to engage and influence county, national, relevant
international policies;
Leads in the assessments, tracking and reporting of progress against strategic goals relating
to policy and governance programme implementation and action plans including quality
assurance and capacity building;
Directly supports and contributes to oganisation performance monitoring systems i.e. APMS, SPMS
and Dashboard;
Offers effective supervision including mentoring and performance management of staff
under the Programme;
Prepares and presents periodic technical reports on the progress of implementation of
conservation programmes and project activities including timely donor reporting in the
designated area. Lead advocacy and relationship building towards specific policy advocacy and strategic
relationship outcomes
Identifies and pursues strategic collaborations and partnerships with governments, private
sector , Civil Society organizations, stakeholders and professional bodies in advancing
governance in conservation programmes;
Support conservation teams to identify and nurture key relationships and opportunities to
deliver strategic opportunities, with direct responsibilities to nurture assigned
relationships.
Initiates and/or develops strategic conservation related policy research alliances between
organization, Network and other NOs in order to advance conservation goals;
Promotes cross programmes and projects linkages and synergy in order to mainstream
policy & governance initiatives;
Participates in knowledge management through policy research, publication and
dissemination of policy briefs and papers including representing the organization in national,
regional and international policy platforms;
Champions the domestication of relevant national and regional policy instruments at local
level in promoting sustainable natural resource management;
In consultation with the Director, Conservation Programmes facilitates cross-border
initiatives to promote good governance in natural resource management.
Leads the development of bankable policy & governance programme proposals as part of
the wider resource mobilization strategy;
In consultation with the finance team, develops a cost-effective budget, schedule and tracks
policy and governance programmes to ensure compliance;
Ensures prudent management and safety of assets and resources including intellectual
properties under custody;
Coordinate and review and structure projects that lead to governance outcomes.
Leads teams in strategy development and strategy execution to secure policy and public
investments commitments to support organization priorities.
Develops and implements the necessary policy, governance and advocacy training strategies
for organization and partners;
Supervises all policy & governance programmes staff
Role model organization behaviours and values
Manage consultants
Coordinates setting of programme work plans and staff performance targets and undertakes
periodic performance appraisal for programmes staff;
Liaises with Human Resource function in carrying out staff training needs assessments and
recommends training programs to address performance gaps;
Maintains staff discipline and ensures effective handling of staff grievances in consultation
with HR function and disciplinary committee;
Perform any other duties as may be assigned.
Required Skills
Additional Requirements
Details of work that needs to be carried out on all cars present
Tracking lead times
Communicate with Parts division regarding the essentials that need to be on hand to reduce delays
Review the effectiveness of the work carried out
Confirm the details of the required work that needs to be carried out
Put in place staff development plans
Very detailed knowledge of investigating the problems that need to be identified before quoting can be carried out
Communicating with the Parts Division Manager to reduce delays and present details to improve the way forward
Will report to the Dealership General Manager
Oversee all Workshop activities (parts, service plans, staff development, delays, improvement plans).
Required Skills
Additional Requirements
Fully maintain the production Postilion systems, ensuring maximum availability & uptime as per the agreed Service Level Agreements
Configuration of system parameters & implementing system changes as per business
change control procedures
Supporting the operation and monitoring of the production systems
Ensure the systems are fully PCI compliant and all re-occurring security tasks (e.g. encryption key changes) are performed in a controlled manner
Attending to and resolving customer queries and issues
Provide technical support to the Client Services and Operations teams
Assist Operational teams in preparing environment for maintenance procedures (OS patching) by re-routing transaction traffic to backup\secondary systems
Software installations and configurations
Ensuring all system documentation,(Operational, technical & BC\DR) is accurate and up to date
Defining the operational routines applicable for the systems deployed to deliver the service, and authorising any changes to them
Allocating and assigning fault calls to Technical support staff/3rd parties and prioritising, expediting and escalating resolution
Defining service performance metrics and monitoring and reporting of them to Management and Customers as appropriate
Undertaking capacity planning exercises to ensure the systems are capable of delivering the contracted services
Specifying new system requirements to deliver new services
Defining, reviewing and testing the Disaster Recovery plans necessary for business continuity
Assisting with the implementation of both internal and customer-driven projects
Performing application testing for new internal/external requirements
Work with QA team to ensure appropriate test strategies are in place for all Postilion
changes
Required Skills
Additional Requirements
Work with, learn and maintain existing operations: Cropping such as Tobacco, Wheat and Soyas as well as Livestock, but focus on workshop and procurement.
Preparing plans and schedules for planting and harvesting and ensuring staff understands expectations.
Visiting the different divisions to inspect crops, livestock, and also perform tests on soil and water.
Ensuring seeds, fertilizers, pesticides, and other supplies are regularly restocked.
Scheduling repairs, maintenance, and replacement of equipment and machinery.
Preparing plans and schedules for planting and harvesting and ensuring staff understands expectations.
Visiting the different divisions to inspect crops, livestock, and also perform tests on soil and water.
Ensuring seeds, fertilizers, pesticides, and other supplies are regularly restocked.
Scheduling repairs, maintenance, and replacement of equipment and machinery.
Ensuring all staff adheres to health and safety regulations.
Required Skills
Additional Requirements
The entertainment, safety and needs of all guests by means of expert and professional
guidance and service at all times.
· To entertain the guests as required at mealtimes and between excursions. Any time
required.
· Overseeing all meals and that the service runs in accordance with company standards.
· Overseeing the housekeeping and laundry and the checking of rooms prior to the guest’s
arrival, as well as daily checks to replace any usage.
· The development and maintenance of high standards of service to guests, personal
discipline and decorum in yourself and your staff always to compliment the high
standards established and expected by the company.
· Issue and control of stock and storerooms, storerooms must be always locked.
· To ensure punctuality and neatness of staff, training of staff with respect to guest service
and relations, communication, etiquette, safari skills, job requirements, motivation of your
staff and to instil a conservation ethic in all staff.
· To develop close and efficient co-operation with your staff to ensure the efficient
execution of your duties at the lodge in all aspects of its operation.
· To maintain a sound knowledge of emergency procedures.
· Any other task delegated to you by senior management or company directors.
Required Skills
Additional Requirements
Meet all Safety procedures and regulations in place, as per company and Customer’s guidelines.
Develop maintenance plans and components change out forecast
Implement and maintain the planning for all scheduled and periodical maintenance/control on the
dump trucks and support equipment, in relation with the Project Manager, Safety Officer, Field
Supervisors and Parts Administrator.
Issue the work orders and spare parts requirements for the maintenance/repair work.
Work with the clients planning department to ensure the work is planned and scheduled correctly.
Update the work orders after performance of the maintenance/repair work.
Update the CMMS with all relevant data (operating and downtime hours, oil consumption, etc...)
Work in coordination with the Field Supervisor and the Spare parts Administrator.
Required Skills
Additional Requirements
The main KPI is the TOP CLASS quality of the chicken being produced.
Fully in-charge of the abattoir food safety audits
Maintain and update daily QA and plant reports; ensure accuracy and correctness of data
Perform daily operational checks; verification of pre-operational checks, chemical concentration checks and conducts sanitation audits
Perform finished product quality checks and collecting retention samples
Perform incoming product quality checks
Perform sampling of finished products for micro and physico-chemical analysis
Perform evisceration, animal welfare, and other poultry inspection tasks
Completing the Condemn Reports
Filling, organizing and archiving the documents
Holding trainings for the Abattoir operating team
Required Skills
Additional Requirements
The Feedmill Supervisor is responsible for supervision of employees and daily operation, training of employees, scheduling feedmill activities, conducting the housekeeping audits, safety meeting, review daily production and inventories of both ingredients and finished product. Coordinate the logistic of feed deliveries to the farms, Retail shops and commercial farmers and feed ingredients pick up and feed production.
Responsible for incoming raw materials and outgoing finished product
Review all daily usage, inventory, and investigates and correct all discrepancies.
Learn and understand the flow of all materials, incoming and outgoing, and the standard operating procedures of all areas of the feed mill.
Train appropriate hourly workers in their assigned work/production duties including cross training.
Establish or adjust work procedures to meet plant or production schedules.
Recommend measures to improve mill and transportation production methods, equipment performance and quality of service and carry out any needed corrective action.
Assure worker issues/problems are resolved in timely fashion.
Timely and accurate documentation of all issues associated with proper administration of department.
Maintain collaborative working relationship with supervisors, peers, subordinates, internal and external customers.
Prepare various reports and delegates appropriate duties to subordinate employees.
Lead crew to achieve optimal production while maintaining output of quality product.
Required Skills
Additional Requirements
The Project Coordinator will provide support and policy-related advice in the sectors of Water, Sanitation and Energy.
This includes:
Supporting the Portfolio Manager for Water, based in Lusaka, as well as the Portfolio Manager for
Energy, based in Frankfurt/Germany, in project preparation, implementation, monitoring and
routine tasks;
Collecting and analyzing economic, financial, legal and market information related to sector issues
concerning water and energy;
Reviewing documents and reports submitted by Government, cooperating partners, the private
sector and the civil society;
Following up of documents submitted to Government, cooperating partners, private sector, and
civil society;
Attending sector related events/ conferences and cooperating partners meetings as representative
of the company and reporting on these events and meetings to the sector team in Frankfurt and/or the
Office Director
Assisting (technically and logistically) with the preparation of/participation in missions (also
support to other sectors); and
Participating in other tasks and duties reasonably requested by the Office Director.
Required Skills
Additional Requirements
Define and implement SQA strategies & policies around high risk materials to ensure long term success of the brand
Setting direction for long term continuous supply of high risk materials.
Align with suppliers on international / local QA&FS requirements and trends
Strategically manage SQA risk through structured and strategic risk assessment
across Africa on Cat A materials
Planning:
Accountability for compliance with Global SQA requirements
Attend international QA&FS conference calls
Take the lead as part of a cross functional team in various QA&FS related
projects. Identify QA&FS gaps and draw up action plans to close these.
Support 100% approved supply
Execution:
Coach, support and train local suppliers on the brands Global QA requirements,
with specific focus on building capability in supplier and Franchisee teams. Visit
restaurants and suppliers across Zambia
Manage supplier approval and ongoing performance against audits (Food
Safety, Quality Systems, Packaging, Distribution)
Formulate and drive Corrective Action plans with suppliers
Handle requests from suppliers for Alternative Minimum Standards (AMS
Through execution team, ensure product cuttings are performed on core
products as per the brand requirements
Review of supplier KPI’s and drive corrective and preventative control
Signing off Specifications and Quality Assurance Programs with your suppliers
Supplier visits / approval of new suppliers/Line sign off and new product
production sign off
Ensure SQA related customer complaints are addressed with feedback.
Consolidate and trend level 1 complaints.(Foreign objects, alleged food
poisoning and allergens)
Monitor RPC complaints process through Administrator role and ensure
trending of data and insights around corrective actions are completed for your suppliers.
Support recall of non-conforming product
Ensure all your suppliers are loaded
Calibration of auditors to brand expectations
Work closely with operations department to finalize CSL’s
Required Skills
Additional Requirements
The Camp Supervisor is fully responsible for the requirements of the position in the
absence of the incumbent. However, it is critical that the supervisor act as a “care taker”
when filling in, and that system or policy changes are not made in the absence of the
incumbent.
This position is accountable to the Head of Tourism.
In broad terms the camp supervisor oversees the following key performance areas:
Management and training of the lodge staff in line with the standards
Ensure ultimate guest relations in the lodge and that the “at home” personal
attention levels are maintained
Maintain the highest standards of housekeeping and maintenance and ensure that
style and design is not eroded
Effective financial management through the administration of orders and effective
stock control
Effective communication and maintenance of lodge relations Skills & Experience
Manage day to day operations
Overseeing meal service
Managing stock, breakages
Manage staff in terms of discipline and service
Hosting guests
Check ins and outs
Required Skills
Additional Requirements
Complying with all company, local, state, and federal accounting and financial regulations.
Compiling, analyzing, and reporting financial data.
Creating periodic reports, such as balance sheets, profit & loss statements, etc.
Presenting data to managers, investors, and other entities.
Maintaining accurate financial records.
Performing audits and resolving discrepancies.
Computing taxes.
Keeping informed about current legislation relating to finance and accounting.
Assisting management in the decision-making process by preparing budgets and financial forecasts.
Required Skills
Additional Requirements
Duties to include
Welding
Steel fabrication
Required Skills
Additional Requirements
*Perform different job duties based on the items you help manufacture and the size of the factory.
*Must read and follow written instructions and work orders.
*Start and stop the production line as needed to keep up with workflow and prevent potential safety hazards.
*Load and unload items on the production line. This may include packaging or unpackaging products.
*Inspect products for defects and pull defective items off the line before they proceed further in the production process.
*All defective products must be properly labeled and rerouted away from the work area
*Place line machinery on the correct settings regarding speed and heat when different products or different phases of production are being used, according to company machine specifications.
*Properly label all products and ensure that labels and product information match.
*Keep work areas clean and neat to avoid product contamination and maintain workplace safety. This may include sweeping, mopping, and performing general housekeeping tasks.
*Follow all safety guidelines and regulations as laid out by OSHA and the hiring company, which includes wearing proper safety equipment.
*Place all finished products on pallets to be delivered to other locations within the factory.
Required Skills
Additional Requirements
Production - ensuring production output and maintaining workflow through tracking the production process and assessing packing & processing targets, as well as ensuring resources for daily required production are available.
Administration - calculating production output by reconciling sent & received stock, constructing daily reports, completing daily time and attendance registers as well as leave forms, and complete production documentation.
Staff Management – handle all complaints & queries from staff and channel to relevant department, deal with workplace conflict and enforce disciplinary action where needed. Training staff on new and existing policies and procedures of the Company.
Food Safety & HACCP – help identify, prevent, and correct food safety issues in accordance with relevant National Standards and Acts.
Health & Safety – identify and correct hazards, train staff on use of PPE, ensure staff adhere to H&S policies and complete the relevant registers.
Required Skills
Additional Requirements
Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.
Devising ways to improve the manufacturing process to ensure higher-quality goods.
Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them.
Setting the requirements for raw materials from suppliers and monitoring their compliance.
Supervising inspectors, technicians, and other staff members and providing guidance.
Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with health and safety guidelines.
Overseeing product development procedures to identify any deviations from quality standards.
Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
Keeping accurate documentation and performing statistical analysis.
Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
Required Skills
Additional Requirements
Monitoring daily communications and answering any queries.
Preparing statutory accounts.
Ensuring payments, amounts and records are correct.
Working with spreadsheets, sales and purchase ledgers and journals.
Recording and filing cash transactions.
Controlling credit and chasing debt.
Invoice processing and filing.
Processing expense requests for the accountant to approve.
Bank reconciliation.
Liaising with third party providers, clients and suppliers.
Updating and maintaining procedural documentation.
Daily entering of transactions in Pastel system, managing cash n bank, etc
Required Skills
Additional Requirements
Ensure excellent customer service
Liaise with Senior Management as to all Maintenance and repair requirements.
Implement and control all maintenance procedures that pertain to all vehicles
Schedules maintenance and repairs for the workshop.
Ascertains and advises on spare parts levels and maintenance scheduling that are required to attain maximum vehicle availability.
prepare planned maintenance schedules for all vehicles.
Maintains Job Card discipline and adheres to processes.
Final sign off on all job cards
Ensure all safety standards and practices are strictly adhered to.
Liaise with all Office managers and field mechanics as to their maintenance requirements.
Ensures tools are present and correct, ensures future tooling requirements are being met.
Ensure maintenance and inspection of all workshop equipment and tools.
Ensure all maintenance personnel are receiving the correct training in all aspects of their jobs.
Oversee quality of all mechanical work and ensure safety procedures are followed thoroughly.
B) SUPERVISORY DUTIES
Identifies the training needs of immediate subordinates, recommends training for them, and ensures that staff of the department receive appropriate training.
Appraises the performance of immediate subordinates.
Reviews the performance appraisal reports on all staff in workshops.
Recommends promotion, transfer and engagement of staff in workshops.
Recommends to Operations Support requisition of materials and spares.
Ensures that all reports subscribe and adhere to planned maintenance procedures.
Ensures SHEQ program is adhered to.
Ensures productivity is maximised and exceeds targets.
Ensures work is carried out within planned time frames.
C) OTHER DUTIES:
Perform all duties that are assigned by the company Directors at his discretion
Required Skills
Additional Requirements
Accountable for the review, structuring and approval of credit facilities (Product Programs and Credit
Applications) together with the Credit Committees to ensure appropriate credit decision by the Head
of Department.
Responsible for credit related advice and guidance on the Corporate Business
Review Corporate bank portfolio and ensure that a maximum NPL of 3% of portfolio and 1% of portfolio
revenues is maintained.
Proactively research market and client related aspects and communicate information obtained through
Market Intelligence Reports etc. to pre-empt business risks and opportunities.
CUSTOMER SERVICE
Achieve minimum customer service rating of ‘very satisfied’
Ensure timely resolution of complaints and processing of instructions
In conjunction with Relationship Officer, develop and maintain credible relationships with clients at
appropriate levels through reliable, proactive service delivery and the application of specialist
knowledge.
Required Skills
Additional Requirements
Ensures workflow efficiency through implementation of effective procedures and processes. Identifies issues with
efficiencies and/or productivity and instigates action plans to rectify.
Makes available access to OEM documentation, tooling and equipment in the remanufacturing process. Ensures that components repaired, meets remanufactured to the published OEM standard.
Delivers Remanufactured components timely
Meets forecasted and confirmed requirements of stock to be remanufactured and oversees the development of the corresponding production plan.
Conducts weekly meetings with planning and production to review and address all technical, operational, and
planning issues.
Ensure component remanufacturing quality and achieves average component lifetimes and component lifetime
variance for remanufactured components comparable to corresponding new components.
Coordinates and provides regular analysis and reporting on the performance of the remanufacturing facility
;
Actual vs budgeted manufacturing results
Productive vs non-productive labour hours; and
Inventory shortages and their causes
Ensures timely completion of shop floor generated reporting to a high standard, including Component Analysis
Reports, technical feedback to factories, and the completion of QC documentation.
Develop, manage, and prioritise strategic projects for the introduction of new components and remanufacturing
technologies.
Maintains and/or establishes agreements with suppliers and subcontractors for outsourced component repairs based on standard Mining policies.
Actively participates in supplier and subcontractor selection processes for refurbishment activities and participates in subsequent pricing negotiations.
Monitor performance KPI’s of suppliers and subcontractors according to agreed terms. Initiates and manages
improvements where required.
Supports the development and implementation of a robust Quality Management System (QMS)
Actively participates in the development of process, procedure and documentation underpinning the QMS
Ensures compliance to QMS procedures and relevant documentation
Lead the Certification Assessment program, representing the company in the entire process
Required Skills
Additional Requirements
Meeting with clients to ascertain the intended functions and appearance of each space.
Anticipating and informing clients of additional features which may be of use to them.
Giving careful consideration to the placement of water and electrical systems to ensure safety.
Creating a plan which details the layout and appearance of all installations and loose furniture.
Suggesting appropriate materials and finishes.
Assisting clients to select and supervise the work of independent contractors, so that their duties are conducted in accordance with clients' visions.
Informing clients about appropriate care for their kitchens.
creating cutting lists invoices an quotes
assists in sales
Required Skills
Additional Requirements
Oversee production processes. Planning and organizing production schedules
Calculating productivity (PPP), labor loss
Yield calculation, waste control
Manpower handling - mandatory
Ensuring company procedures are being followed by employees
Determining quality control standards
Ordering material and equipment needed
Organizing equipment routine maintenance. Knowledge about maintenance schedules is
must.
Providing monthly reports of quality control, production numbers, material yield,
productivity, manpower, safety and other reports as needed.
Ensuring that health and safety regulations are met
Required Skills
Additional Requirements
Processing and completing work orders.
Contacting the client to ascertain their equipment needs.
Ordering equipment supplies, repair modules, and sundries for the order.
Reading and interpreting blueprints and compliance schematics.
Installing climate control systems, refrigeration units, and beverage equipment.
Observing and testing newly installed systems.
Troubleshooting refrigeration equipment failures.
Maintaining stock levels.
Replacing worn seals, outer shells, and worn-out motors.
Informing clients of repair costs and alternate cooling options.
Required Skills
Additional Requirements
Working on assigned repair batches to restore devices to perfect operation in accordance with company standards
Working with precision and at an acceptable pace
Performing secondary security roles when assigned, such as that of Key Custodian or Dual Control fo device access
Maintenance of documentation and records of own activity in accordance with company practices including completing timesheets or other required records that enable effective billing and costing
Understanding and complying with all Company policies, processes, and procedures, including those for Information Security and Performance Management
Working with GM Operations and Services team leaders and team members to develop, evolve and continuously improve operations processes, procedures, runbooks and standards
Working as part of a distributed team
Participating in meetings and performing other duties as assigned by GM Operations
Required Skills
Additional Requirements
Management of Core Banking Applications (CBA)
Management of non – CBA Applications
Development and Maintenance of operational documentation covering all applications
Systems Administration
Routine Systems Maintenance, backups, restoration
Systems configuration and systems performance management
Supervise and closely monitor development of relevant Flexcube interfaces with third party applications
Ensure on and off site backups are taken and stored securely for all applications
Download reports to a secure and accessible site for reports retrieval by all authorised users
Software library Management
User Support and user training for all applications
Helps in system troubleshooting, systems backups, archiving, and disaster recovery and provides expert
support when necessary
Work with project teams to implement software updates
Expected to co-operate with all internal departments and at group level to achieve a serene working
condition
Respond to escalated help desk issues related to the designated field
Administration and monitoring of the service desk for logged issues
Responding to and resolving escalated help desk incidents related to the designated field
Management and monitoring of appropriate licence, maintenance and service level contract
Required to comply with the Country and Group policies, procedures
Required Skills
Additional Requirements
Delivery of sales, revenue, deposit, risk asset, targets and efficiency ratio.
Maintain target market, customers, product and service discipline.
Prepare and deliver on approved branch budgets.
Benchmark operational efficiencies against best practice in industry, local standards, and Group
standards in order to make necessary adjustments internally for maximum effectiveness.
Deliver on customer service standards, acquisition and client satisfaction levels, retention of high
performing clients and growing share of wallet as per target market.
Analyze sales and retention processes, identify and monitor new business opportunities through the
analysis of MIS and industry and local knowledge.
Responsible for strict cost management including review of both direct and indirect costs generated by
the branch. Achieve a cost/income ratio in branch of xx
Brief staff on product and promotional launches and provide regular feedback to staff.
Establish relationships with key clients and business influencers in the local community.
Track and maintain branch performance records including sales tracker, deposits, risk assets,
provisions, incomes, costs and all relevant performance indicators on a daily, weekly, monthly,
quarterly and annual basis including reconciliation with financial control.
Ownership of escalated customer queries/complaints and resolutions process.
Ensure customer queries are recorded, reviewed for delivery and put in place an action plan to prevent
re-occurrence.
achieve minimum of 5 products per customer and wallet share targets.
Achieve minimum customer satisfaction rating of ‘very satisfied’.
Maintain 99% ATM, POS, printers and note counters etc. uptime.
Achieve minimum of 75% of customers registered for eservices and active cards.
Interview all customers who want to close their accounts because of poor service in order to find the
root cause and attempt to retain the customer.
Plan effective action plan for branch issues and communicate this to staff and ensure execution.
Provide feedback on performance of service providers.
Provide feedback to various sectors on the performance of staff e.g. IT, Operations etc.
Selection, appraisal and performance of branch staff including delivery of all KPIs.
Work with unit leaders and branch staff to achieve effective banking hall management and sales and
service targets.
Build and develop a high performing team by driving performance development and coaching to
achieve productivity and efficiency ratios for the bank and maximize the potential of staff.
Work with HR but own development plans, training needs and succession plans of branch staff. Ensure
each staff attend at least 4 training interventions per annum.
Responsible for ensuring compliance with HR and other Group policies and the discipline of staff in the
branch in conjunction with HR Head.
Ensure that staff Leave roster is in place and complied with.
Motivate staff through incentive and recognition schemes to develop a fully engaged team.
Empower staff in the branch to develop sustainable client relationships and prospect within the
community for increased domestic business.
Participate and implement transformation plan within the branch.
Provide cover for other branch managers when necessary.
Provide honest feedback on performance of colleagues
Share knowledge and best practice with team members and other branch managers.
Ensure compliance with operations risk e.g. Health & Safety, Security of premises, KYC and anti-money
laundering measures plus any other Group controls.
Audit and conduct regular spot checks on all processes including transactions with high financial risk,
branch contingency management systems, monthly proofs and reconciliations etc.
Overall responsibility for risk and compliance issues in order to achieve domestic bank targets.
Facilitate the investigation and reporting of Fraud and Loss cases together with Internal Controls.
Achieve minimum ARR rating of ‘Acceptable’.
Ensure branch complies with branch layout standards, in-branch publicity, CAP Manual, KYC and all
operating and risk policies and procedures.
Ensure all credit transactions comply with the spirit and the letter of all applicable laws, regulations and
institutional policies.
Required Skills
Additional Requirements
Ensuring successful delivery of key project objectives within set timelines and
budget;
Development and management of project work plans, budgets and management
of project timelines and deliverables;
Recruitment and oversight of key project stakeholders;
Coaching, mentorship and training of selected Business Advisors on business
management skills, supporting SMEs in their cohorts to reach project objectives.
These business advisors will be working directly with SMEs to improve and
strengthen their business practices and product competitiveness;
Providing line management and support to the Junior SME Specialist
working on the project when required;
Working with the Client to ensure incorporation of all project objectives and
requirements;
Management of the relationship with project stakeholders – Corporates, NGOs,
SMEs – to ensure client satisfaction and clear lines of communication;
Reviewing key deliverables before it is submitted to clients to ensure high-quality
of work and adherence to standards;
Oversight of client project work which can include consultants’ and technical
experts’ work;
Required Skills
Additional Requirements
Desktop/Laptops repairs and maintenance
Onsite desktop support (software, hardware and networks)
Software updates
Set up and configuration of new desktops, laptops, etc
Configuration of routers and wireless access points
Assist with the maintenance of network infrastructure
Troubleshooting user problems
Assist users with Video and telephonic conferencing as well as presentation setups
Receive procured equipment, prepare and install to user requirements
Recover equipment no longer required and follow disposal process
Ensure that desktop infrastructure includes the latest release of virus protection software
Follow escalation process in the event of problems
Assisting users with problems on Windows and Microsoft Office packages
Printer support
Treat all users professionally
Required Skills
Additional Requirements
Complying with all company, local, state, and federal accounting and financial regulations.
Compiling, analyzing, and reporting financial data.
Creating periodic reports, such as balance sheets, profit & loss statements, etc.
Presenting data to managers, investors, and other entities.
Maintaining accurate financial records.
Performing audits and resolving discrepancies.
Computing taxes.
Keeping informed about current legislation relating to finance and accounting.
Assisting management in the decision-making process by preparing budgets and financial forecasts.
Required Skills
Additional Requirements
Complying with all company, local, state, and federal accounting and financial regulations.
Compiling, analyzing, and reporting financial data.
Creating periodic reports, such as balance sheets, profit & loss statements, etc.
Presenting data to managers, investors, and other entities.
Maintaining accurate financial records.
Performing audits and resolving discrepancies.
Computing taxes.
Keeping informed about current legislation relating to finance and accounting.
Assisting management in the decision-making process by preparing budgets and financial forecasts.
Required Skills
Additional Requirements
Drive New business development activities on an end to end basis making use of all 4 main
corridors.
Manage and Grow profitability on current existing portfolio of customers with addition of alternative
service sales.
Manage the Commercial Back office to set performance KPI.
Manage the Corridors Matrix rate structure, negotiation, and monthly formulization to all Internal
Stakeholders.
Co-ordinate all Corridor related operational and commercial activities in conjunction with the
various heads of Departments and Port offices
Obtain and compile statistics relating to Corridor operational and commercial activities in an
efficient and pro-active manner to achieve weekly, monthly and quarterly results in line with the
Corridors Development action plan.
Improve & develop market shares through active exploitation of sales leads,
market research and competitor analysis in conjunction with Commercial Department objectives.
Monthly reporting, ensuring timely & accurate and KPI adherence to set objectives.
Pipeline development and reporting.
JOB FUNCTION: LIST KEY TASKS & RESPONSIBILITIES
Corridor Development
Monitor/set goals in terms of quality of service from Beira port, Durban Port, Dar es Salaam Port &
Walvis bay Port,
Measure / control/ report on Corridor development achievement
Provide Market research and analysis in line with Corridor Development and Commercial
Objectives
Per-form competitors research and analysis in line with Corridor development and commercial
objectives
Maintain close communications between customer and operations to ensure uniform
understanding of customer expectations and proposed solutions, timeline, costs, and results.
Perform any other duties as assigned by the department head
Operational Activities
Development, maintain and compile central monthly Corridor rates, Buying rates from suppliers(Air
Freight & Seafreight) -Commercial Platform.
Market Intelligence:
Quotation &Tender Management :
Manage the Quotations activity, monitor and improve the related performance (hit rate,
response time, etc.)
Manage tender responses within prescribed deadline
Manage back office quotation software execution, KPI and targets
Manage tender responses as per required tender requirements: Technical document
production.
Accounts management :
Manage key account Customer (Existing)
Identify commercial performance gaps and put corrective actions in place with the operations
team
Monitor and report profitability analysis on accounts
Participate in debt recovery actions
Monitor customers’ satisfaction issues
Produce and attend the a monthly/quarterly KPI’s review per customer per month.
Escalate opportunities with regional/global impact to regional/corporate sales teams
Provide input and support for regional/global RFQs and/or for regional/global customers
Monitor contract compliance and for regional/global accounts proactively escalate non-
compliance issues to regional/corporate sales teams.
Provide monthly reporting on-time and within the agreed framework
Drive Business development on current Key account customers
Pipeline development and reporting
Systems management :
Manage CRM data input, accuracy and reporting.
Manage CRM admin team
Manage quotation tool templates, accuracy and updates for Lusaka
COMMERCIAL ACTIVITIES
Identify market opportunities and consumer requirements; define competitors share, strengths and
weaknesses; forecast projected business; establish targeted market share.
Sustain rapport with key current and prospective accounts by making periodic visits; exploring
specific needs; anticipating new opportunities.
Respond to sales inquiries from new and existing customers.
Deliver presentations of the company services at conferences, customer sites and exhibitions.
Achieve annual sales goals and targets.
Maintain the company's contact CONCERTO database management with up-to-date contact,
accurate and activity details.
Produce weekly/monthly/quarterly sales reports
Required Skills
Additional Requirements
Manage client relationships, identifying opportunities for new contracts.
Analyze data and create reports to identify areas of business growth.
Monitor local and federal regulations.
Bid on new projects and negotiate contract terms.
Recruit and oversee contractors and vendors.
Required Skills
Additional Requirements
Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.
Required Skills
Additional Requirements
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Required Skills
Additional Requirements
Duties to include:
Loading, unloading and transhipping cargo in the yard to and from trucks, trailers, containers, and the warehouse by operating forklift;
Locate, pick and stage stocks with the use of forklift for storage or orders to be shipped under instruction of supervisor and manager;
Identify and damages to items handles and report immediately to supervisor or manager;
Proactively contribute to the turnaround of trucks (TAT) in the inbound and outbound movements associated to the warehouse;
Ensure pre-start checklist and post inspections are followed before and after use to identify any faults or damages;
Accurately update daily logbook of the above;
Inspect machinery to determine the need for repairs and update maintenance records;
Contribute to a safe and orderly environment of the facilities by identifying hazards in the workplace
Required Skills
Additional Requirements
Duties and Responsibilities:
Searching for and identifying job leads to pass to the relevant consultant and strive to identify new candidate and client opportunities.
Source new candidates from jobsites, social media and other platforms using local market knowledge.
Contact the candidates and conduct initial screening to find out what roles they are interested in, their salary expectations, notice period, the reason for leaving current role, and so on.
When working on specific roles, coordinating with the relevant consultant to learn the job details, specific qualifications required, and the experience needed (if any) and use this information to source candidates who meet the criteria.
Plan the candidate search - if sourcing a new candidate, searching through all available sources. If not, searching for a new candidate and scanning the agency’s database to find suitable candidates who already have a working relationship with the consultants.
Conducting the initial screening when dealing with new candidates, followed by registering the candidate to match the roles they are looking for.
Another important function is to understand and manage candidates’ aspirations to ensure they find the right role.
Providing general administrative support to the recruitment function, such as answering enquiries, supporting the sales process, and making sure that the candidates and clients always receive a professional and comprehensive recruitment service.
Required Skills
Additional Requirements
Duties to include;
Supervising traffic flow in the yard and ensuring trucks are parked in designated areas;
Decongesting the traffic in the yard;
Ensuring that all persons moving around the yard wear the necessary PPE attire;
Carrying out security officer functions;
Ensuring that all truck drivers use the pedestrian walk-way at all times;
Checking PPE of truck driver and insuring it is in good condition and any worn out, torn or ineffective PPE is immediately reported to the immediate supervisor;
Required Skills
Additional Requirements
Responsibilities Include:
Interacts with customers, face-to-face, to establish market information specific to them
Observe local market trends and relates impacts upon their customers
Collects competitor intelligence
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable service against competitor product offers
Passes on the information gathered to the National Marketing department for further analysis
To win and develop Ad-hoc, Small, Medium and Large customers within a specific geographic territory in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity KPIs
To perform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service
Required Skills
Additional Requirements
• Able to understand, design and develop irrigation systems that will produce the best results for the area.
• Should be able to bring in sales following department’s set targets.
• Managing irrigation projects during installation and supervising all irrigation technicians.
• Auditing irrigation system installations and following up on sales.
• Identifying potential clients and establishing relationships.
• Have to keep the records of the designs of all farmers in the concerned area perfectly and with transparency
Required Skills
Additional Requirements
Duties:
Maintaining and improving the company's market share in assigned areas
Developing and enhancing customer relationships.
Attaining and exceeding agreed sales and gross profit budgets
Gathering market intelligence and Organising customer interaction activities.
Maintaining and enhancing the Company’s image at all times
Understanding customer requirements and proposing best products for customer requirements
Giving out Quotations and managing customer requirements from order to delivery
Offer after Sales customer support
Required Skills
Additional Requirements
Job Purpose:
-To translate company-approved annual audit plans into action by leading, within shorter-term time parameters, specific audit interventions and executing internal audit tasks;
-to contribute to the internal audit (IA) function by identifying risks associated with business objectives and evaluating the controls in place to mitigate those risks to improve risk management effectiveness, control, and governance processes;
-and to provide value-added advice and support to business partners on the creation or modification of policies, procedures, processes, products or services to ensure appropriate levels of internal control and/or compliance are maintained
Required Skills
Additional Requirements
• Supervise and coordinate labor for all Field Service and maintenance work
• Direct Field Service crew’s in maintenance, repair tasks and procedures according to maintenance manuals and
other company quality standards.
• Review field service reports before sharing with the customers
• Provide electrical, mechanical and welding support and assistance to Field and client personnel as required.
• Assist in establishing preventive maintenance programs and schedules at various mining sites.
• Assist the Parts Department to ensure adequate inventory levels are available.
• Work closely with Customers, Service, Warranty Administrator’s and the Field Service Teams in acquiring and
analysing information from the field.
• Produce a weekly report for the Service Manager detailing activities, major work updates, risk exposure and
opportunities
• Review Field Service tooling requirements and provide variations as required
• Manage support equipment fleet and special tooling (availability, condition, certification...) working in conjunction
with HSE teams.
• Ensure all Field Service Department personnel maintain the highest level of safety standards and follow all company Safety Policies and Procedures.
• Ensure service vehicles are well maintained, kitted, and meets company and Customers standards
• Participate in weekly facility inspections and address non-conformances under your responsibility.
• Ensure all activities are conducted within Company and Legislative workplace health and safety guidelines
Required Skills
Additional Requirements
To deliver individual stores sales growth and profitability targets, through ensuring that the customer is at
the heart of everything we do, that all selling, promotional and operational initiatives and processes are
effectively implemented and executed in a sustainable way, and by identifying, developing and coaching,
and retaining a highly competent and energized store team, who take ownership and accountability for their
business.
Required Skills
Additional Requirements
Responsibilities and Duties Include but are not subject to:
Manage the company’s financial accounting functions including Accounts Payable, Accounts Receivable, Treasury, Payroll, General Accounting, Taxation and Cost Control
Produce accurate financial reports to specific deadlines including annual budgets, bi-annual forecasts, monthly management accounts and weekly cashflows;
Responsible for Annual statutory audits, ensuring audited financials are signed off and filed within specific deadlines;
Key contact person for the Revenue Authorities, ensuring any tax queries and audits are handled with zero exposure to the company;
In charge of the company’s Finance, Procurement and Administration policies and procedures;
Responsible for administration issues including ensuring company insurances, licenses are updated on time;
Arrange new sources of finance for the company’s debt facilities;
Supervise staff;
Keep abreast of changes in financial regulations and legislation;
Required Skills
Additional Requirements
Duties and Responsibilities include but are not subject to:
Actively collect and give feedback on market information about tyre performance and competitor data
Ensure that a high level of customer satisfaction is provided for the service and support to our customer fleets
Provide a high level of hands -on service and technical advice for customers
Required Skills
Additional Requirements
The main purpose of the Position is to sell products from the Company across all channels of Distribution, implementing the Route-To-Market strategy as defined by Management and ensure management of Company Debtors within defined Terms and Limits
1. To sell Company products as per defined Route-to-Market strategy
2. To manage Debtors within prescribed Terms and Limits
3. To manage stocks – ensuring good house-keeping standards in order to avoid product damage and Loss in
the warehouse
4. Customer Relationship Management – to create and maintain good relations with all customers in order to
support Company business goals
5. Merchandising – ensure Company are well merchandized in the Trade – to create superior product visibility
and accessibility in the Trade against competition
6. Market Intelligence – provide market intelligence to Management regarding opportunities in the Trade as well
as competitor activity
7. To handle Imports clearing for product consignments from parent Companies in Zimbabwe
Required Skills
Additional Requirements
This Technical / Reliability Engineer role shall source and develop analysis methods to determine reliability of the Company Products, components, and processes by acquiring and analyzing data. The position shall develop reports detailing reliability trends and in conjunction with internal and external stakeholders, provide recommendations for improvements to address the reliability issues.
This job role shall advise the Customer on OEM best maintenance practices including services, Major Component
Exchanges, and System functions.
This position is the initiator of product improvement, with the sole purpose of maximizing fleet reliability through product issue reporting, analysis of data, recommending of improvement.
Essential Job Duties:
• Ensures MIN Product Improvement Reports (PIR) issued by product technicians meets the established requirement and with adequate data and or meaningful information.
• Reviews PIR’s issued by Company personnel, and conduct analyses of the reliability problems using various sources of information within the Liebherr group.
• In coordination with Customer Service Team, investigate reliability problems to determine the root causes using
methodologies such as the “5-Why”.
• Develop reporting tools to come up with Root Cause Analysis (RCA) reports
• In coordination with the Service manager, work with the Liebherr Factories (MIN & EMT) to provide improvements on product issues.
• Focal point for Field Test implementation and Reporting.
• Develop monthly product reliability Trend Reporting detailing improvement initiatives and ongoing projects.
• Where local improvement are recommended, ensure all related MIN Policies are followed including MIN PO MIN 302 37527.(which is about ?)
• Provide technical assistance on all product and/or quality related issues
• Monitor the local fleet, identify, and report any improvement potential or development need to the corresponding factory
• Where required, assist the Service Department with planning and execution of field activities to document product and/or service process improvements.
• Ensure that the quality of product reliability information provided by the affiliate is good enough to allow proper action.
• Ensure all activities are conducted within Company and Legislative workplace health and safety guidelines
• Provide technical assistance to the Service manager on reliability related dealings with MIN and EMT factories.
• Follow up on execution of Customer Service Information TI’s as approved with Product support representatives as a means of driving improvements.
• Provides technical advice in the development of service manuals, Technical Instructions (TI’s) and Service
Instructions (SI’s), Engineering Change Requests (ECR’s), and training courses.
• Issue Product Improvement Reports on specific failures where broader perspective is required to outline the
problems.
• Update PIR’s with Root Cause Analysis Reports issued by Reman Centres.
• Highly involved in the warranty process, ensures the technical content of claims is clear and complete
• Provide assistance to Service Manager where required.
Data / It Systems, Reporting & Budgeting
1: Evaluates and offer recommendations on aspects of budgeting requirements
2: Demonstrates the ability to utilize online / Liebherr technical solutions that improve the effectiveness of the reporting and information management systems
3: Accesses appropriate data and information to analyze specific business challenges and recommend solutions or suggest improvements to the system
4: Utilizes the reporting and information management systems to generate statistical reports
Planning
Works in a cross-functional team to provide analytic support for senior managers and directors.
• Plays an active role in defining performance of processes
• Develops and expands business reporting to make tactical decisions while identifying opportunities and threats.
• Anticipates short term requirements
• Exhibits strong functional knowledge of tools and techniques for forecasting demand and capacity.
• Applies planning and forecasting techniques regarding demand and capacity.
Documentation and Archiving
Assists in the development of documentation and archiving policies, procedures, and processes (including retention and disposal) in line with legal requirements and best practices.
• Compares alternative systems for record maintenance, archiving, and disposal as well as make adequate recommendations.
• Provides orientation to users on how to use the documentation and archiving facilities and services.
• Understands business processes and required documents
• Advises management on legal issues such as access to information and privacy, copyright and other information-related issues
Reporting
Demonstrates the ability to utilize online technical solutions that improve the effectiveness of the reporting and information management systems
• Accesses appropriate data and information to analyze specific business challenges and recommend solutions.
• Utilizes the reporting and information management systems to generate statistical reports
Relationship Management
Has oversight of stakeholder issues and drivers.
• Uses knowledge when building relationships and determining appropriate action on stakeholder input and expectations.
• Has the ability to handle complex issues.
• Takes ownership of issues and sees them through resolution while providing guidance and support to other team members.
• Anticipates and manages any conflicts
Occupational Health and Safety
Review and report on working practice and the environment to highlight potential risks and hazards
• Works with others to improve safe working practice and the environment
• Involves others to increase their understanding of the nature of risks and hazards according to induction protocols and escalate as needed
• Act as primary contact with 3rd parties such as the HSE related regulatory bodies
Maintenance
Performs maintenance jobs of moderate complexity.
• Identifies potential problems that might require unplanned / ad hoc maintenance.
• Prepares and submits reports on maintenance jobs (including factors such as but not limited to cost, time, etc.).
• Demonstrate capacity to identify and use own tooling required to carryout complex task
Working Relationships
Project Management Team
Project Product and Technical Support Team
HR, HSE, Parts and Service Admin Teams
Customer Reliability Teams
Executive Team
EC/ ME/COC/ as required
Required Skills
Additional Requirements
Welcoming visitors and directing them to the relevant office/personnel.
Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
Purchasing office supplies, equipment, and furniture.
Overseeing the maintenance of office facilities, and equipment.
Performing other relevant duties when needed.
Book keeping , basic account keeping, Invoicing customers, following up invoices, sending sales through the ZRA machine.
Required Skills
Additional Requirements
Responsible for the relationships with Brokers, Referral, and other business partners
• Ability to think strategically and create new opportunities, as well as the operational understanding to ensure
delivery on those opportunities to the benefit of the business unit as well as the wider Commercial and Personal
Business.
• Set and drive a high-performance culture.
• Build strategic and operational alliances with business units within the business unit and the wider group.
• Keep all stakeholders abreast of legislative changes by regulatory bodies and the opportunities they may bring in the Partner space for the business Unit.
• Deliver results in a matrix organisation
• Develop, align and implement strategic direction
• Developing and implementing a short-term and long-term tactics for sales
• Overall responsibility for developing, managing and implementing competitive sales and marketing strategies
• Developing and executing strategic plan to achieve sales targets and expand our customer base
• Expand distribution channels to increase revenue generation opportunities
• Recruit and manage sales teams and administration support teams
Required Skills
Additional Requirements
Planning and programming of works relating to the planting through harvesting of Potatoes, Maize
wheat, soya, sugar beans and other row crops.
Experience in the super food and organic industry will be beneficial.
Horticultural experience is required with relevant experience with vegetables.
Planning and implementation of all irrigation scheduling.
Planning & Management of large numbers of farm labour.
Planning & Management of all farm tractors, implements and other resources to effectively and efficiently deliver on prescribe deliverables.
Pest & disease Management control.
The Farm Manager will have a superior knowledge of the use of Silos, tractors, combines and implements,
associated to the crops mentioned above.
The Farm manager will have sound mechanical experience and be in a position to least identify the
mechanical issues that arise and effective have repairs conducted.
He will be able to calibrate agricultural equipment and have sufficient experience with planters, spreaders, sprayers and land preparation equipment.
The Farm manager will have sound knowledge of the acceptable practices of grain handling and postharvest loss prevention.
Required Skills
Additional Requirements
Duties and Responsibilities include but are not subject to:
Planning how to raise their livestock according to the availability of federal assistance and overall market conditions.
Construct and maintain their cattle's habitat, including grazing fields and barns, fencing, security and land clearing
Cattle herd managers feed, breed, and diagnose potential disease and injury for their livestock, ensuring that cattle remain healthy and numerous.
Responsible for the sales and marketing of their cattle, safeguarding the value of their investment.
Required Skills
Additional Requirements
Planning and programming of works relating to the planting through harvesting of Potatoes, Maize
wheat, soya, sugar beans and other row crops.
Experience in the super food and organic industry will be beneficial.
Horticultural experience is required with relevant experience with vegetables.
Planning and implementation of all irrigation scheduling.
Planning & Management of large numbers of farm labour.
Planning & Management of all farm tractors, implements and other resources to effectively and efficiently deliver on prescribe deliverables.
Pest & disease Management control.
The Farm Manager will have a superior knowledge of the use of Silos, tractors, combines and implements,
associated to the crops mentioned above.
The Farm manager will have sound mechanical experience and be in a position to least identify the
mechanical issues that arise and effective have repairs conducted.
He will be able to calibrate agricultural equipment and have sufficient experience with planters, spreaders, sprayers and land preparation equipment.
The Farm manager will have sound knowledge of the acceptable practices of grain handling and postharvest loss prevention.
Required Skills
Additional Requirements
Inventory and procurement
? Develop business relationships with suppliers and vendors
? Reconciliation, quotations and procurement of all tools, equipment, stationary and office
supplies
? Securing and controlling the movement of all company movable assets
? Enforcing strict adherence to inventory SOPs
? Checking in and out of tools and equipment to deployment and operations teams
? Reconciliation of tools and equipment upon return to Inventory
? Quarterly inventory stock takes
? Asset reconciliation and tracking
? Receiving of incoming stock via purchase order into Odoo
? Ensure all purchase order are approved in line with standard operating procedures
? Requesting new product items procured are created on Odoo
? Liaising with Inventory Administrator in South Africa on queries and follow ups
? Weekly meeting with Inventory Administrator to go over equipment and/or tool
movements, queries, etc.
Vehicle Maintenance
? Accurate vehicle service and maintenance tracking
? Vehicle service and repair coordination
? Accurate record keeping of company vehicles
? Vehicle import, licensing and insurance renewals and record keeping
? Log book management for all vehicles
? Facilitation of vehicle sales and purchasing
? Vehicle battery management
? Vehicle dash cam maintenance
? Vehicle cleaning coordination
General Maintenance and Administrative tasks
? Running office errands as and when needed
? Coordinating and conducting site visits
? Office cleaning Coordination
? Building maintenance and upkeep Coordination
? Garden maintenance and upkeep coordination
? All office filing and record keeping
? Security System Maintenance and repair Coordination
? Office ZESCO and Generator service, maintenance and refueling.
? Operations interventions project assistance
? Office accounting administration
Required Skills
Additional Requirements
Ensuring all payroll transactions are processed efficiently
Collecting, calculating, and entering data in order to maintain and update payroll information
Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this
Determining payroll liabilities by calculating employee federal income, social security taxes, employer's social security, unemployment, and workers compensation payments
Resolving payroll discrepancies
Maintaining payroll operations by following policies and procedures
Developing ad hoc financial and operational reporting as needed
Required Skills
Additional Requirements
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors
Business development
Required Skills
Additional Requirements
The key role of a Sales Manager is to maintain sales quotas by managing a team that will meet or exceed target sales numbers. When revenue falls short, the Sales Manager must determine a strategy for success and instill the tools and training needed in the department to achieve that success.
The Sales Manager is expected to focus on the Corporate segment such as Banking, Insurance, Energy and Mining, Saccos, Upcountry business , Hospitality, international businesses, etc.
The Sales Manager will be an overall in charge of Enterprise and Public sector businesses sections. and ensure all these units meet their sales targets.
Focus on the company objectives/strategy and ensure the strategy are followed, key important of focus should be on pushing Managed Services products Connectivity services ( MPLS, Internet, (Fiber, Wireless, VSAT ) IOT, et).
Ensure the department achieves revenue targets by shaping structured prospecting tactics, strategies and Market territory coverage. Work closely with Head Of Product to design product, pricing and promotion solutions in concert with offer management, product, marketing and network planning.
Drive the sales efforts intended for to the Enterprise market at the same time build a Sales force that maximizes revenue growth within the company
Meet the sales target set within the given deadline with restricted territory, and accounts.
Analyze the sales team, and check if the work there is going on smoothly or not and make amendments in the team members if necessary.
Coordinate the sales operations /revenue with all the other departments of the company
Continuously motivate the sales team, and inspire them to stay focused on company’s goals. Seek out new customers, and sales opportunities to help build up the empire
Required Skills
Additional Requirements
People/Human Resources (HR)
Ensure the recruitment of high caliber employees (including but not limited to Account Managers, Branch/Diesel Truck
Park Leaders, Branch Agents, Pump Attendants, Security, Canteen & Maintenance Staff) to drive a high-performance culture across the area.
Effectively manage the team and the Customers within the assigned territory with strategic input and support from the Sales and Marketing Manager
Ensure that all permanent and temporary staff in the team have up to date employment contracts as per the company policy and/or the applicable local legislation as a minimum.
Implement and drive a high-performance culture to enable a pay for performance culture as directed by the Regional Manager and Company policy.
Ensure all non-performance, non-compliance and misconduct issues are addressed formally and timeously according to company policy and/or local legislations as a minimum.
Proactively manage all members of the team ensuring continuous and progressive performance.
Operations
Total management of our own and 3 rd Party branches and diesel truck parks
Provide support and input into the rollout of best operating practices, processes, procedures, policies, stock planning and service levels KPI’s, as well as floor lay-out and look and feel.
Ensure adherence and compliance to business best operating practices, processes, procedures, policies, health, safety and environmental requirements.
Monitor, manage and improve stock levels, cash-up accuracy to eliminate stock-outs and minimize theft.
Service Stations (stations)
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Monitor, manage and improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at both sites and stations to improve profitability and competitiveness.
Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume). company and Business Development and Corporate Affairs
Provide support and input into the development and design of the new corridor development.
Takeover, finalize, optimize and speed-up the corridor developments post the initial set-up.
Take full accountability for the Corridor (Business) Development including new product and service development.
Identify and actively pursue new business (product and service) development opportunities prioritized by return on investment within both new and existing corridors, ensuring that you lead the team by example.
Apply special focus to enable the conversion of both new and existing products to be fully automated financial
technology/online payment solutions to enable the minimizing of manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder/government relationships to enable and improve the pace of implementation.
Sales
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Ensure and drive high quality engagement by Account Managers and strict adherence to their sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan.
Approve the objectives of the team, and ensure their alignment to meet the set targets.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new
opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports.
Finance
Provide support and input into the development of cost savings and budget plan/s.
Monitor, manage and ensure delivery, performance and adherence against cost savings and/or budget plans and/or spend plans/policies by all staff and sites.
Ensure business readiness of your assigned area and performance during and for all internal and external audits.
Regulatory, Compliance, Governance and Legal
Lead and manage with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory/licensing/strategic developments and risks to the CEO and Regional Manager.
Required Skills
Additional Requirements
Sales
Provide support and input into the development and design of the sales (including
calling) and/or marketing plan/s.
Participate in high quality engagement and maintain strict adherence to sales calling
plans.
Grow existing customer utilization of both existing and new corridors, products and
services by ensuring understanding of performance by product and service by customer,
service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth
plan.
Demonstrate commercial competence and increase customer utilization of both existing
and new corridors, products and services by ensuring own understanding of performance
by product and service by customer, service point, branch, diesel truck park and country.
Investigate and integrate competitor and customer insights to identify growth
opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and
continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports.
Accounts Services (& Operations)
Provide support and input into Accounts (Customers/Creditors) with regular follow ups on
overdue accounts.
Ensure up to date service level agreements are in place for all service stations in
allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer
satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and
competitiveness.
Branches/Offices & Diesel Truck Parks/Stops/Depots (sites)
Execute the development/design of best operating practices, processes, procedures,
policies, stock planning and service level KPI’s as well as floor lay-out and look and feel
of the branches/offices.
Provide support and input into the development and design of best practice service level
agreements.
Ensure up to date service level agreements are in place for all service stations and
ensure adherence and compliance to company standards.
Improve service levels at both sites and stations to ensure customers satisfaction,
volume growth and economies of scale.
Improve input costs at both sites and stations to improve profitability and
competitiveness.
Plan and schedule annual visits to all sites and stations with a skewed increased
frequency to pareto sites (20% of sites that do 80% of our volume).
Required Skills
Additional Requirements
Summary of Role
The Key Account Manager is responsible for prospecting and acquisition of new business in line with the company’s sales targets, growing revenue within existing base and day-to-day management of client deliverables in order to maintain a high level of client satisfaction that results in account retention.
The remuneration of the role comprises a fixed monthly salary and an attractive commission component.
Duties and Responsibilities
Prospect, create and convert sales leads with new and existing customers for attainment of set sales targets.
Build, manage and maintain an active sales pipeline for prospective clients, ensuring that all contacts and activities on the opportunities are accurately and timely logged onto the Sales Pipeline management system.
Coordinate installation implementation between inq.’s project team and the client for new sales Work-In-Progress (WIP).
Gather relevant market information, including product offering and pricing by competition, for internal analysis and product positioning.
Attend corporate events as required, including trade exhibitions and shows, to help generate sales interest of our products and services in the market.
Building and maintaining excellent relationships with existing clients, resolving client queries in a timely manner.
Work with relevant functions to ensure that incidents and problems on client’s services are managed and resolved in line with committed Service Level Agreements.
Keep abreast with the business needs of clients on the assigned base in order to identify opportunities of upselling and cross-selling additional products or services in order to grow revenue and attain client retention.
Accurately and timeously communicate clients’ needs with relevant units in the business to ensure customer satisfaction.
Monitor account status and ensure that all clients on the assigned base are adhering to contractual terms related to payment for services and that the debt does not exceed allowable levels.
Ensure regular governance meetings with clients are held and well documented.
Spearhead the implementation of any service improvement plans agreed with clients in liaison with relevant functions in the business.
Required Skills
Additional Requirements
Developing and implementing human resources policies.
Supporting strategic objectives.
Hiring staff and negotiating employment agreements.
Ensuring compliance with laws and regulations.
Managing staff wellness and performance reviews.
Motivating and supporting current staff.
Maintaining staff records.
Handling employee benefits.
Identifying staffing needs and creating job descriptions.
Designing and directing training programs.
Required Skills
Additional Requirements
maintaining vehicles for deliveries.
Deciding whether to lease or buy vehicles.
Assisting in the recruitment of quality drivers into the fleet.
Developing efficient driver schedules to maximize profits.
Managing drivers so they adhere to strict schedules.
Registering and licensing all vehicles under their management.
Finding ways to cut costs and maximize profits.
Developing strategies for greater fuel efficiency.
Maintaining detailed records of vehicle servicing and inspection.
Complying with U.S. Department of Transport laws and regulations.
Scheduling regular vehicle maintenance to ensure operational efficiency.
Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
Monitoring driver behavior and ensuring a high level of customer service.
Analyzing data to increase business operational efficiency.
Utilizing GPS systems to monitor drivers and track vehicles in case of theft.
Required Skills
Additional Requirements
Maintenance of the HACCP System
• Representing the role and responsibilities of a Food Safety Team Leader
• Ensuring fortnightly meetings are held with the HACCP Team in accordance to the company’s HACCP System
• Pursuing compliance throughout – Bringing any non-compliance and deviation to the attentions of senior management in writing.
• Any areas to be addressed to be bought to the attention to the Managing Director.
• Maintain documentation and record keeping, incl. procedures, methods, specifications, and PRPs
• Implement necessary trainings in food safety and related trainings.
• Ensure sanitation standards and food safety regulation standards are always adhered to.
• Demonstrate Quality control in a manufacturing environment.
• Lead development and implementation of the annual certification work plan.
2. Organic certification
• Own and manage the organic compliance component of the business.
• Ensuring fortnightly meetings are held with the Organic Team, incl. organic field officer, organic inspectors.
• Execute operational plans for Certification consistent with the organizational Strategic Plan.
• Drive all processes required in collaboration with the company to ensure full compliance with organic status and requirements.
• Ensure all documentation and administrative requirements are met to meet the expectations of auditors and compliancy, on the
company’s side as well as the organic farmer’s side.
• Review and evaluate Organic Systems Plans (new and updates), Inspection Reports/audit reports and mitigation reports.
• Monitor all compliancy to standards (incl. EOS, NOP,) in an effort to determine full compliance to the regulation.
• Review and evaluate all post-inspection documentation and/or changes submitted by the auditors.
• Ensure all regulatory certification requirements are adhered to.
• Lead development and implementation of the annual certification work plan.
• Stay informed on policies and issues, including trade, that impact organic certification.
• Uphold the highest standards of organic integrity.
• Supports growth of Food Safety programs the organic producers
3. Quality Control
• Manage the quality of various product and grains produced by the company
• Establish sampling procedures, incl. the correct taking of representative samples, their on-farm storage and/or dispatch to the company and international clients
• Understand customer expectations of and needs from a product.
• Monitoring Maximum Residual Levels of all products for compliancy within the export markets, incl. EU.
• Manage all the testing through various laboratories and ensure the meticulous control of all analysis.
• Conduct effective reports daily, weekly, monthly.
• Supervise staff and monitoring production standards
• Report daily to senior management on quality control and compliancy issues.
Required Skills
Additional Requirements
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Required Skills
Additional Requirements
Responsibilities
Must have power tools experience.
maintain the old customers and develop new customers in the local market: Select the strategic partners (good
Regional layout)
Formulate and improve the strategies of advertising and promotion. Assist the headquarter in accurately communicating the brand positioning and value.
Track and analyze the current brand competition situation in the market and feedback on the marketing
information to the headquarter timely.
Formulate and improve the strategies of customer service.
Supervise the implementation of wholesale prices.
Need to drive the company's strategy to the Thailand market.
Required Skills
Additional Requirements
Duties and Responsibilities.
*Maintain routine and accurate bookkeeping.
*Maintain records of payments made.
*Determines which accounts are overdue.
*Contacts companies who owe money in writing or by telephone to recover the outstanding balance.
*Makes follow-up calls.
*In non-payment cases, makes the decision to ‘hand over’ to lawyers for collection.
*Processing, verifying, and posting receipts for goods sold or services rendered.
*Researching and resolving account discrepancies.
*Processing and recording transactions.
*Obtaining information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up-to-date.
*Working with the collections department to review accounts, client payments, credit history, and develop new or better repayment terms.
*Performing administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts.
*Generating reports and statements for internal use.
*Engaging in ongoing educational opportunities to update job knowledge.
Required Skills
Additional Requirements
The scope of responsibilities of the Workshop Foreman assists in all Workshop areas(Mechanics, Trailers, Repair Shop, Panel Beating, Electricians, Welders, Oil, Paint, Washbay and Workshop Administration Departments) and the fleet(forklifts, company cars, generators, trucks, trailers and any other machinery and or vehicles used) within the company, overseeing and developing each area and managing the human resources, in order to guarantee the efficiency and quality of service within the Company
Required Skills
Additional Requirements
We are looking for a strong dynamic, efficient, effective and proactive candidate that can hit the ground running. Some that has proven leadership capabilities and that also has sound technical knowledge. You need a good number of years of experience behind you and proven track record of on time delivery.
This role needs to be filled by a Zambian citizen.
Preferences for immediately available candidates committed to working weekends and longer hours.
Reports to: Depot Operations Manager
Job Responsibilities
Effectively and efficiently managing the daily operations of the Workshop department with the key objective of reducing the turnaround time of maintenance and repair works by Workshop staff for the fleet;
Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner;
Ensure effective collaboration and coordination with the Stores and Procurement team to ensure that all required spares for maintenance and repair works are on hand and immediately available;
Proactive response to external factors to ensure that required arrangements (contingencies) are in place at all times for timely dispatch of Fleet out of the Workshop department;
Liaise with representatives in in other sub Saharan countries to ensure that all maintenance and repair issues for the Fleet outside of Zambia are dealt with as quick as possible;
Management of off-site Rescue mechanics to ensure reduced breakdown times in and around Zambia;
Performing regular workshop audits to ensure HSES compliance and providing month end/quarterly reports;
Ensure that all equipment and machinery (electrical, electronic, pneumatical and mechanical) are maintained in good working condition by adhering to planned preventive maintenance and repair schedules;
Maintaining standardized policies and procedures across the entire department;
Managing human resources performance (Workshop staff) and development, to optimize utilization through the effective implementation of performance appraisals;
Ensuring compliance with relevant legislation including HR requirements and internal policies and liaise and coordinate with HR Department in regards to staff grievances and concerns;
Contribute to the continuous development of workshop systems and staff to benefit the Company and reduce wasted time, and ensure the same are used to their full functionality;
Contribute with any innovative ideas or ways that may improve the Workshop department and/or efficiency of the company and share/communicate it in a proper manner to management;
Ensure that all company risk with regards to the Workshop department are insured in line with company policy.
Required Skills
Additional Requirements
The suited candidate can be of any nationality but must have vast FMCG experience in Zimbabwe, Zambia, Tanzania and/or Kenya
Duties:
• The candidate will be fully responsible for the coordination and efficient operation of the production and manufacturing processes. Management and efficient implementation of new manufacturing processes and management of projects
• The ideal candidate will have the following attributes
• Good understanding of all the elements that go into the efficient and optimal operation of a multi-category FMCG manufacturing unit.
• Proven leadership ability and people management skills
• Analytical thinking and problem-solving skills
• Demand planning and production forecasting ability
• Team management and team skills
• Engineering and maintenance policies and procedures
• Proven success record in FMCG manufacturing
• Understanding of manufacturing cost drivers
• Planning skills and project management
• Project management
• Leadership and communication skills
• Analysis of situations and recommendation of action
• Achieving the objective and goals
• Coaching and mentoring skills
• Managing processes and costs
• Planning and reporting
• Performance measurement
• Managing Union relationships and negotiations
• Ability to manage in a large, multicultural, and diverse organization
• Leadership and motivational skills
• Good communication skills
• Implementation, making things happen
• Ability to work under pressure
• Coaching, monitoring, and training skills
Required Skills
Additional Requirements
Prepare business activity reports, financial statements, and forecasts.
Make sure financial legal requirements are met.
Developing financial reporting systems.
Find ways to reduce or maintain costs by studying financial reports and business processes.
Analyze market trends to discover business opportunities and maximize profits.
Aid management in financial decisions.
Maintain up to date financial system knowledge.
Required Skills
Additional Requirements
Job Responsibilities
To support the Legal Manager with the following duties:
Supporting all legal and compliance aspects of the business;
Provide assistance to the Legal Manager, Company and any other Companies of the Group
to follow up and defend accident legal cases and liaise with external lawyers;
Assist with drafting and implementing policies and procedures to meet business and legal requirements in Zambia;
Ensure the compliance with relevant legislation including laws relating with customs, cargo requirements, HR requirements and Internal Policies;
Assist on legal compliance and/or risk with all licenses and permits and insurance policies, whenever required;
Support with Disciplinary Processes, Ill Health and Disability Cases with HR;
Support with court processes in liaison with external lawyers; Represent Company cases at the court, whenever necessary;
Support and admin work including labour matters and support the HR department;
Ensure that all company risks are insured in line with company policy.
Any other duties required by the Legal Manager
Required Skills
Additional Requirements
The incumbent will be responsible for coordinating office activities and operations to secure
efficiency and compliance to ensure smooth running of a business.
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Required Skills
Additional Requirements
The incumbent will be responsible for picking up packages and delivering of documents
etc.
Required Skills
Additional Requirements
The incumbent will be responsible for marketing and selling Company products
To oversee Marketing and Sales of products in the assigned areas
To identify sales opportunities in the market and make recommendations on sales areas where more emphasis and focused should be directed
To gather market intelligence on pricing in order to determine competitive margins that should be applied to drive sales
To provide sales volumes projections to enable planning of stock purchases
To send out quotations to clients and make follow ups
To liaise with operations to ensure timely and efficient delivery of orders
To advise and propose on marketing requirements such as material and platforms to use
To recommend training requirements that will add value towards driving up sales
To maintain good customer relations
To provide customer back up support / after sales service
To maintain records of client specification requirements for use in repeat orders
To be acquainted with regulatory / licence requirements of particular products
To be acquainted with new technologies and make recommendations to clients
To provide accurate monthly reports timely
Required Skills
Additional Requirements
Planning and programming of works relating to the planting through harvesting of Potatoes, Maize
wheat, soya, sugar beans and other row crops.
Experience in the super food and organic industry will be beneficial.
Horticultural experience is required with relevant experience with vegetables.
Planning and implementation of all irrigation scheduling.
Planning & Management of large numbers of farm labour.
Planning & Management of all farm tractors, implements and other resources to effectively and efficiently deliver on prescribe deliverables.
Pest & disease Management control.
The Farm Manager will have a superior knowledge of the use of Silos, tractors, combines and implements,
associated to the crops mentioned above.
The Farm manager will have sound mechanical experience and be in a position to least identify the
mechanical issues that arise and effective have repairs conducted.
He will be able to calibrate agricultural equipment and have sufficient experience with planters, spreaders, sprayers and land preparation equipment.
The Farm manager will have sound knowledge of the acceptable practices of grain handling and postharvest loss prevention.
Required Skills
Additional Requirements
- Industrial Hygiene OPC & CIP dilutions and recommendations
- Milk & beverage plant hygiene proposals
- Poultry house and hatchery hygiene recommendations
- Abattoir hygiene and area designation of product use and flow
- Small scale milk collection centers set up in line with commercial international factories requirements
- Cost in use for proposed products in comparison to competitors offer in detail of dilution and price
- Staff Hygiene and application training for chemicals both industrial and hospitality
- Hygiene manual creating for Abattoirs, poultry, dairy, veg packhouse, beverage and milk factories
There is likely to be a lot of travelling involved.
Required Skills
Additional Requirements
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.
Required Skills
Additional Requirements
Job Responsibilities
Liaise with management and third parties regarding all the legal and compliance aspects of the business;
Provide legal assistance to the Company and any other Companies of the Group
Manage, follow up and defend accident legal cases and liaise with external lawyers;
Draft and implement policies and procedures to meet business and legal requirements in Zambia;
Ensure the compliance with relevant legislation including laws relating with customs, cargo requirements, HR requirements and Internal Policies;
Assist and advise on legal compliance and/or risk with all licenses and permits and insurance policies, whenever required;
Manage Disciplinary Processes, Ill Health and Disability Cases with HR;
Conduct all court processes in liaison with external lawyers; Represent Company cases at the court, whenever necessary;
Provide in-house legal counselling including labour matters and support the HR department;
Liaise with insurance brokers and manage the insurance portfolio risk and insurance claims;
Collaboration with HSES department
Ensure that all company risks are insured in line with company policy.
Required Skills
Additional Requirements
to promote corporate values and enable business success through human resource management, including job design, recruitment, performance management, training and development, employment cycle changes, talent management and facilities management services.
To support the company's Management in the implementation of HR polices to ensure
compliance with organizational, statutory polices and laws on Human Resource and
Labor legality matters.
Provide professional HR support to department heads on all employees matters
Enhances the organization’s human resources by planning, implementing, and
evaluating employee relations and human resources policies, programs, and
practices.
Maintains the work structure by updating job requirements and job descriptions for
all positions.
Ensures planning, monitoring and appraisal of employee work results and discipline
employees, scheduling management conferences with employees, hearing and
resolving employee grievances and counselling employees and supervisors.
Ensures legal compliance by monitoring and implementing applicable human
resource federal and state requirements, conducting investigations, maintaining
records, and representing the organization at hearings
Ensure maintenance of harmonious working relations through effective
communication with staff and their supervisors
Keep abreast of legislative developments and periodically advise management
accordingly
Facilitate recruitment and placement of quality staff to support the company's business
process
Initiate payroll changes to ensure accurate capture of employee benefits and
recoveries
Develop training materials and performance management programs to help ensure
employees understand their job responsibilities
Compile and submit monthly reports of all activities handled
Required Skills
Additional Requirements
Duties & Responsibilities :
* Gearbox and differential trouble shooting, overhauls and minor repairs;
* Trouble shooting including use of service ranger, fit and adjust EPS, Rev counter sensor VSS, assessment of failure using the multi-meter and fitting ECM and electrical measurements;
* Clutch installation and removal including gearbox and differential unit;
* Attending to pneumatics and hydraulic problems;
* Carry out brake overhaul;
* Preparing horse/ trailer for COF at VID;
* Conducting general maintenance and service of trucks;
* Rear and front suspension repairs;
* Carry out certification of fitness inspections and repairs;
* Attending to vehicle breakdown;
* Perform other tasks as may be required by the Workshop Foreman and/ or Workshop Manager
* Experience on freightliner trucks will be added advantage
* Work under minimum supervision
Required Skills
Additional Requirements
Not only do machine shop Operations Managers oversee fabrication activities, they manage costs and expenses through process efficiencies.
Managers make sure the proper equipment is on hand and ready to meet production demands.
Job duties require you to analyse and adjust work schedules, solve production problems, handle quality issues and manage customer interactions.
Personnel matters will also be your responsibility.
You must plan for employee training and skill development and handle disciplinary issues. Making sure operations align with company policies and procedures is also part of the job.
Required Skills
Additional Requirements
Reporting to senior management and performing secretarial and administrative duties.
Typing, formatting, and editing reports, documents, and presentations.
Entering data, maintaining databases, and keeping records.
Liaising with internal departments, answering calls, and making travel arrangements.
Managing internal and external correspondence on behalf of senior management.
Scheduling appointments, maintaining an events calendar, and sending reminders.
Copying, scanning, and faxing documents, as well as taking notes.
Preparing facilities for scheduled events and arranging refreshments, if required.
Ordering office supplies and replacements, as well as managing mail and courier services.
Observing best business practices and etiquette
Required Skills
Additional Requirements
recruiting, training, supervising and appraising staff
managing budgets
maintaining statistical and financial records
dealing with customer queries and complaints
overseeing pricing and stock control
maximising profitability and setting/meeting sales targets, including motivating staff to do so
ensuring compliance with health and safety legislation
preparing promotional materials and displays
liaising with head office.
Required Skills
Additional Requirements
Duties to include:
The role will also involve analysis of soil results and farmer recommendations, as well as travel to farms, attending field days and marketing events, so there will be a significant amount of travel.
Researching and promoting agricultural strategies to counter the effects of changes in soil, climate, weather, and pest damage.
Visiting fields to collect seed, plant, and soil samples.
Testing samples for nutritional deficiencies, diseases, or other changes.
Assisting with the plant sourcing, testing, and selection.
Keeping detailed records regarding fields, customers, crops, and samples.
Generating reports and presenting findings to management, clients, or other interested parties.
Conducting training on products and techniques through educational presentations.
Required Skills
Additional Requirements
Building Pipeline and Growth
Drive growth strategy by segmenting the Lusaka and Copperbelt market and identifying promising new
customer opportunities within the above-mentioned sectors.
Be part of developing sustainable solutions and creating maximum value for both parties’ long term
Build a strong pipeline of new opportunities
Achieve personal growth targets through a well-balanced growth plan
Customer engagement and planning
Lead and maintain strategic customer conversations with key decision makers in the field of Air and Sea
logistics to identify customer's business objectives, sector requirements and challenges
Identify and create future opportunities through assessing business trends in the sectors
Position yourself as a strategic resource in developing innovative solutions for the client’s industry.
Proactively identify new sub segments of the market by keeping up to date with changes
Presenting, winning & implementing the deal
Design good fitting solutions and present to customer
Ensure common understanding of service expectations with both the customer and the company
Working closely with other Divisions to develop and deploy effective solutions that meet the customer
needs end to end
Develop commercially viable solutions that adhere to internal guidelines & commercial standards
Account management
Support our Customer Success Programme (CSP) & follow up activities to increase customer satisfaction
year-on-year.
Regular customer face to face meetings supporting operational and tactical commitments
Use the latest BI Analytic tools to engage meaningfully on actual performance.
Strategic thinking and influencing
Align company solution with the customer strategy.
Seek new ideas and global practices that could have a meaningful fit locally
Understand key company business drivers (e.g., revenue, cost) & anticipate impact of business decisions &
solutions based on the customer environment
Required Skills
Additional Requirements
Set up machinery for operation
Start machinery and make adjustments to machinery when necessary to improve performance
Operate machinery and equipment according to instructions
Troubleshoot issues and perform maintenance
Perform quality control, follow reporting and recordkeeping procedures, and report problems to supervisor
Comply with all safety and health regulations
Clean machinery and maintain cleanliness in work area
Required Skills
Additional Requirements
Duties and Responsibilities:
• Maintaining inventory to the value of circa R23,4mn at any given moment in time
• With above stock items and daily movements in stock, daily stock takes to be performed and reconciled with our ERP system (Syspro).
• Daily cash&bank reconciliations to be done.
• Sourcing of forex and negotiations with financial service providers on most competitive rates in the market
• Understanding of transfer pricing policies and repatriation of funds from Zambia to SA
• Monthly management accounts and consolidation reporting to be done to Africa BU.
• The building of a strong relationship with the ZRA and corresponding representative on site regarding submitting and payment of excise duties
• Processing of monthly ZRA returns, submission and reconciliation of returns (VAT, PAYE,Income Tax)
• Customer relationship of utmost importance and include:
- processing of customer orders & tax invoices once truck loads departing warehouse and risk transferred
- Distribution of monthly statements and reconciliations to ERP system
- Query resolution, incl debit notes, discounts, etc.
• Supplier engagements and negotiations, with tasks including:
- Processing of operational expenses
- monthly statement reconciliations
- annual price reviews and relationship building
• Segregation of duties in Zambia relating processing of transactions on ERP System
• Internal audit requirement for strong financial resource from a financial control perspective
Required Skills
Additional Requirements
General butchery duties relating to preparation of meat products for sale
• Weigh, wrap and display cuts of meat and price of products correctly
• Ensure that all meat being displayed is safe from food poisoning
• Supervise department in the event that butchery manger/supervisor are not available.
• Appropriate selling of meat products as assigned by management. Deliver an exceptional level of customer service (taking orders and deliver them accurately).
• Processing of beef sides (i.e. deboning, etc) for preparation of sausages and mincemeat. Cut, bone, or grind pieces of meat and make sausages
• Ensure that there is proper stock rotation in the Cold Room & Freezer (FIFO)
• Off load meat, check weight against invoice and store meat upon delivery
• Cleaning all areas of the shop to maintain health and hygiene standard (this includes washing of floors and block counters after close of business every working day). Ensure that butchery working area, cold room, freezer are cleaned and maintain a clean environment of the floor & tables on daily basis
• Ensure that correct merchandising is being followed according to the planogram
• Ensure that all expiries are being monitored and worked on time
• Ensure that the Cold Chain Management is effectively maintained
• Ensure full adherence to hygiene standards and that at any time the employee is assigned to serve customers using protective means for covering hands.
• Assist customers with carrying and transporting any meat products purchases from the shop where appropriate. Handle customer complaints and inform the butchery manager or supervisor immediately.
• Cutting meat according to specifications for any meat orders made by customers.
• Correctly issue and record any inventory to the shop and ensure that these inventory records are accurately reflected in the inventory sheet book.
• Undertake inventory count (i.e. stock taking) as appropriate during the agreed frequency intervals. Participate in stock taking and ensures the count is correctly done
• Undertake any other ad-hoc duties as assigned by management, who reserve the right to assign specific responsibilities to the employee.
• Report any inventories out of stock to management each working day.
• Demonstrating a professional attitude by ensuring that conduct towards customers and management is that which reflects the Company policy in terms of being friendly, courteous and using appropriate language.