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In addition, this role is responsible for the assigned team’s sales productivity, merchandising and the directing of their efforts in order to have the greatest overall impact on company results.
The role manages all aspects of running an efficient sales team, including hiring, supervising, coaching, disciplining, and motivating direct-report sales associates.
The role is responsible for managing customer service via the appointed distributors according to the agreed contracts and service level agreements.
Key responsibilities and functional outputs (KPAs / %time):
Operational (50%) - Responsible for Sales and Operations processes
Leadership (20%) - Responsible for leadership of the Sales team
Strategy (10%) - Responsible for key strategies for the success of the Sales department
Relationships (10%) -Responsible for establishing and maintaining relevant relationships
Innovation (10%) -Responsible for innovative solutions that align with Sales strategic objectives
Required Skills
Additional Requirements
Drive Raw Material & Finished Goods Stock Planning in Business Warehouse including stock movements.
Ensure that procurement strategy is followed and executed by all members of the team.
Ensure that the right processes are in place and are followed.
Ensure that, where applicable, requests for information, requests for quotation, and requests for proposals (RFP) or tender documents will contain a clear and unequivocal statement on Supplier Diversity and expectations of Suppliers
Participate in cross-functional meetings for better understanding of other functions' requirements.
Establish and maintain strong relationships with suppliers, vendors and service providers.
Ensure that all critical vendors have Safety systems and environmental procedures in place through auditing supplier premises to meet Distell Quality Assurance’s quality, health and safety standards.
Make existing and potential Suppliers aware of the relevant CSR legislative and regulatory context through planned communications.
The incumbent plans, procure, maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Complies with Nigeria federal, state, and local distribution, warehousing and material handling requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
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Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment (forklift); issuing work orders for repair and requisitions for replacement.
Achieves financial objectives by preparing an annual budget plan (ABP); scheduling expenditures; analyzing variances and initiating corrective actions.
Maintains logistics staff by recruiting, selecting, orienting, and training employees.
Maintains logistics staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Contributes to team effort by accomplishing Logistics & Production results as needed.
Ensure effective procurement of Dry goods according to production plans and forecasts. Maintain good supplier relationships and ensure effective reporting on supplier performance.
Required Skills
Additional Requirements
Key Performance Areas would include, but are not limited to the following:
Ensure cost effective warehousing, receiving and despatching of finished goods.
Limit write off and losses within the warehouse
Provide a high standard of customer service, both internal and external
Maintain good housekeeping
Ensure warehouse complies with QC and risk management policies
Effective management of subordinates
Accurate and timeous completion of reports
Coordinate monthly stock counts
Completion of Daily/Week/monthly reports
Have an understanding of logistics procedures and excise tariffs
Coordinate reworks
Coordinate direct deliveries
Required Skills
Additional Requirements
Ensure the cost-effective warehousing and despatch of finished goods.
• Maintain high level of calling customer services.
• Effectively liaise with Production, Sales and Distribution Department.
• Perform administration/reporting effectively.
• Ensure warehouse complies with QC and risk management.
• Achieve turn around time of produced goods by means of loading / offloading contracted transport.
• Have an understanding of exports procedure and excise tariffs
• Maintain customer service levels.
• Ensure efficient management of Blocked stocks
• Effective management of subordinates.
• Applying leadership skills to ensure competent and motivated staff.
• Ensure Optimal stock holding
• Compile budgets
Required Skills
Additional Requirements
Promoting the company’s products after communicating with in-store management and marketing teams.
Acting as the main point of contact with brokers, suppliers, and distributors in the region.
Implementing sales goals and communicating them to key individuals.
Preparing sales reports and submitting them to senior management.
Communicating with store managers to determine their needs.
Promptly responding to customer requests.
Maximizing growth potential of stores within the region.
Ensuring that stores comply with industry regulations.
Preparing budgets and analyzing the market.
Collecting customer feedback as well as market research.
Required Skills
Additional Requirements
Evaluating existing operations and developing appropriate strategies.
Training Store Managers in effective sales and supervisory techniques.
Creating and communicating sales targets at regular intervals.
Monitoring sales across stores to check that quotas are met.
Detecting, investigating, and remedying discrepancies in sales across stores, if required.
Setting and implementing performance standards across all stores.
Ensuring that employees observe company protocols.
Collaborating with other Area Managers to ensure that operations are consistent across the board.
Traveling to stores to conduct your duties on-site, as needed.
Informing your Manager of progress and pitfalls on a regular basis.
Required Skills
Additional Requirements
Experience Required
a. Experience in FMCG specifically; Sales, Marketing, Route to
Market, Merchandising and Logistics.
b. Understanding the income statement and driving the profit number
c. Team Leadership: Relevant experience leading teams with a diverse level of
capability and experience
d. Work Environment: Working in a structured and metric based environment
2. Systems Experience Requirements:
a. Highly proficient in Microsoft Office Suite of Products including Outlook,
Word, Excel, PowerPoint, SharePoint, and OneNote.
3. Core Competencies Required
a. Data Driven Decision Making: Proven ability and track record of using data to
drive insights and inform effective decisions at all levels of the organisation.
b. Financial Acumen: Proven ability and track record of understanding what
drives company revenue, and how financial metrics provide insight as to how
the company is performing, and what actions need to be taken to drive
business growth.
c. Leadership: Proven ability and track record leading authentically by putting
others first through; active listening, acknowledging other perspectives,
providing support to team members enabling them to meet both work and
personal goals, involve team members in decisions where appropriate and
building a sense of community. This is about having a practical / in the field
approach to leading teams.
d. Business Acumen: Proven ability and track record of Understanding and
utilizing global economic, financial, and industry data to accurately diagnose
business strengths and weaknesses, identify key issues, and develop strategies
and plans that will work at both a strategic and operational level. Critical to
our business is that this competency is then translated into tangible outputs
that are understood by all levels within the organisation.
Required Skills
Additional Requirements
Duties and Responsibilities include but are not subject to:
Drive the crafting and adjustment of strategy
Ensure the Opco is led and managed to meet the business’s goals and strategies in alignment
with the company
Ensure a healthy relationship with stakeholders(including but not limited to regulators, network
and license partners, staff, financial institutions, key distribution partners and the company)
Sales and Marketing
Ensure that the Nigerian branch meets or exceeds sales and revenue requirements as set by the company
Ensure that the companies' brand is well accepted in Nigeria
Ensure effective engagement with customers and clients
Finance
Ensure that the Nigerian branch meets or exceeds profit and other targets as set by the company
Ensure appropriate financial controls and adherence regulation governing the Nigerian branch
Ensure that risks are appropriately managed in the company
Company leadership, culture and communication and others
Ensure the adoption and practice of values into the business as required from the company, and
that the Nigerian branch has a winning culture and great adherence to ethics. Values include Integrity, Accountability, Innovation, Teamwork, Diversity and Excellence and you will be required to be an example in living the values.
Ensure effective communication, collaboration, interaction and active sharing in the Nigerian branch
among staff and network and insurance partners in country, with the company and other
businesses.
Fostering an environment of continuous learning and improvement, striving to be the best
Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Execute effective workforce planning and performance management practices to ensure that
we get and keep the right staff