Available Jobs - Nigeria(2)

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Responsibilities:
Design the Technical content for training of plumbers and develop the Plumber training modules for VC, Faucets and special products in West Africa.
Manage the Spares requirement by timely indenting for Spares and analyze the usage of spares across the region. Help in budget for spares costing and packaging.
Provide technical assistance in installation of special products and develop a list of independent plumbers across the distribution network that can service the Products.
Provide technical drawings from time to time to Architects, Plumbing contractors in coordination with the Regional Technical team.
Prepare quarterly cost budgets for Servicing and track performance as per the agreed formats.
Play a key role in evaluating Warranty claims policy from the dealers and periodically update the senior management on the performance of the products from a service point of view.
Forecast and indent through the Logistics system for the spares and participate in the S and OP process of modulating demand, establish reorder levels and safety stocks.
Analyze spares usage and establish the sales and distribution network of spares across the network for easy access of spares for the distribution network.
Support project related technical issues such as plumbing contractor training, product demos and high-end product installations.
Provide configuration support in faucets and customized solutions in designing bathrooms at a professional level.
Monitor the Bathroom furniture and Kitchen furniture technical support architecture that covers Kitting, Packing and installation and also servicing any defects.
Provide Installation assistance in terms of guiding dealer’s/end-users plumbers for installing special products.
Perform duties according to business unit needs as directed by Area Sales Manager from time to time.

Relationships and Contacts:
Supervisory Relationships:
Reports to Area Sales Manager, West Africa.

Organizations Relationships:
Frequent contacts with:
Sales
Frequent contacts with Other Technical staff and product managers within the company
External contacts with technical service firms, plumbers, assemblers (if any) may be required.

Duties and Responsibilities include but are not subject to:
Drive the crafting and adjustment of strategy
Ensure the Opco is led and managed to meet the business’s goals and strategies in alignment with the company
Ensure a healthy relationship with stakeholders(including but not limited to regulators, network and license partners, staff, financial institutions, key distribution partners and the company)
Sales and Marketing
Ensure that the Nigerian branch meets or exceeds sales and revenue requirements as set by the company
Ensure that the companies' brand is well accepted in Nigeria
Ensure effective engagement with customers and clients
Finance
Ensure that the Nigerian branch meets or exceeds profit and other targets as set by the company
Ensure appropriate financial controls and adherence regulation governing the Nigerian branch
Ensure that risks are appropriately managed in the company
Company leadership, culture and communication and others
Ensure the adoption and practice of values into the business as required from the company, and that the Nigerian branch has a winning culture and great adherence to ethics. Values include Integrity, Accountability, Innovation, Teamwork, Diversity and Excellence and you will be required to be an example in living the values.
Ensure effective communication, collaboration, interaction and active sharing in the Nigerian branch among staff and network and insurance partners in country, with the company and other businesses.
Fostering an environment of continuous learning and improvement, striving to be the best
Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Execute effective workforce planning and performance management practices to ensure that we get and keep the right staff