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Drive the sales effort for the retail & hospitality divisions Formulate and implement the group sales strategy
Manage business profitability
Strengthen and maintain customer business relationships
Strategic market penetration including identifying new business
Ensure principal satisfaction and retention
Corporate governance

Talent Acquisition
Implement an amazing sourcing strategy to identify and attract the best candidates for the organization
Research and cultivate new and innovative recruiting sources to develop a pipeline of technical talent
Implement recruitment as the organizational EE targets
Ensure necessary approvals were done before staring the recruitment process
Prepare job spec according to the job description
Advertise positions using different avenues and/or portals
Screen CVs as per the job spec and shortlist for client
Facilitate interview process and ensure the correction interview questionnaire is used
Conduct necessary background checks
Liaise with the Comp&Ben Manager and prepare the offer with the HR Coordinator
Coaching/advising managers in the implementation of robust recruitment and selection processes and legislative requirements, to facilitate shared responsibility for the recruitment of talent

Talent and Performance Management
Facilitate the EDR process end to end
Facilitate talent management process and talent grid placement with functional/business leaders;
Conduct talent risk analysis and facilitate business specific leadership development-talent action plans
Prepares EDR reports to SMT and middle managers
Develop action plan based on EDR reports
Support and guide managers on Performance Management
Design and develop Performance Improvement models and systems
Train & Support line managers on Performance Management cycle (goal setting, competency assessments, performance evaluation and goal achievement process)
Assess & Analyze Performance Ratings in an organization
Develop yearly reports on performance ratings and follow-through on non performers

Learning and Development
Facilitate PDP process and co-ordinate the sourcing and implementation of business specific training programmes in conjunction with the Talent Development Specialists
Conduct individual training needs analysis and identify appropriate learning intervention;
In partnership with the Talent & Development specialists, prepares quarterly training reports for SMT and Middle managers

Strategic Work force Planning
Leads the development of comprehensive workforce planning methods, models and projections.
Conducts demand and supply analysis to inform immediate and long-term workforce needs
Works with SMT and middle managers to identify gaps in competencies, FTE requirements and workforce strategies and collaborates across HR to identify interventions and strategies to close gaps
Manages, maintains and implements reports and develops recommendations which are shared with business units to identify workforce trends, reports and structures; communicates findings and suggested actions
Partners with HR Coordinator and Compensation & Benefits Manager to identify and address workforce planning needs; conducts special studies to analyze impact of changes external to the organization
Consult with management to understand priorities and needs and establish a long-range talent game plan
Identifies and develops strategies, services, and activities to support the current and future talent acquisition needs of the

Employment Relations
Coordinate the activities for hearings
Implement procedure to handle non-dismissible offences
Inform employee of and record decisions
Train, Coach and support line managers around employment relations
Support Managers in managing Conflict Management in the workplace
Handle all Grievances from employees and follow-through
Where necessary escalate certain cases to the ER manager
Maintain the records of all the ER case proceedings on employee files

Employee Recognition and Engagement
To ensure that new recruitment are fully on boarded properly and follow “the company-in-a-Box” process
In partnership with the Talent Development Specialist drive employee recognition & engagement with the aim of motivated people
Support the managers in driving motivated people
Work with senior leaders and deans to develop strategies and demonstrable links between engagement and their strategic goals
Conduct employee focus groups to complement engagement surveys
Leverage events to create and sustain dialogue around engagement
Identify and address issues and solutions related to employee engagement
Work with cross-functional teams to identify unique division/location needs while balancing the overall purpose and requirements of the employee engagement Programs and plans within the company

HR Governance, Risk Assessment & Reporting
Implement HR governance with the aim of mitigating organization HR risks
Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments
Partners with management to communicate Human Resources policies, procedures, programs and laws
Conduct necessary checks before the appointment of new talent
Evaluate and communicate the function’s operational effectiveness, compliance, and contribution to business success.
Provides monthly HR reports related to ER, Employee Engagement, L&D and Talent and Performance
Partner with the HR coordinator to ensure that vacancy report in up-to-date

o Engages cross functionally with relevant stakeholders behind Marketing strategy and vision
Uses this information to ensure strategy is aligned to the rest of the business
o Assists in cascading the high-level strategy into operational objectives and budget for various departments
o Leads pricing strategy to support the winning portfolio and / or specific business responsibilities
o Develop and lead a winning portfolio strategy that will unlock growth
o Represent Marketing at Senior Leadership level engage stakeholders on the divisional agenda
o Settles only for deeply penetrative consumer understanding & insights and will push relentlessly until this is found
p Leads team to deliver powerful GAME plans (Business Planning cycle), effectively balances short- and long-term performance delivery
o Leads teams to deliver powerful consumer driven innovation, brand and Sponsorships & Events strategy\ies and exploits Total Beverage Company (TBC) critical innovation opportunities
o Approves the detailed operational plan and budget for Innovation, Brand, media, A&P, and Sponsorships & Events
o Monitor and control the execution of the detailed operational plans within the teams
o Coach, guide and assist Middle Leadership Team in the execution of the detailed operational plan
o Motivate and influence Senior Leadership Team on the approval of the annual A&P Plan and budget
o Provide input and approve the new NCP opportunities
o Accountable for controlling costs and managing budgets within the division
o Owns the Consumer & Customer segmentation Model by providing input to it and ensuring it is updated regularly

Duties & Responsibilities

• Complete technical studies and prepares cost estimates for out-of-scope underground development contractor items, e.g. dewatering boreholes, site final water reticulation, electrical supply, primary ventilation fans, escape way installation and emergency preparedness
• Review electrical and mechanical standards submitted by contractors and provide recommendations to align with Namibian legislative standards
• Review Bill of Material (BOM) according to underground development contractor proposals and ensure recommendations are locally supported, meeting the minimum Namibian standards
• Review installation protocols and ensure compliance to Namibian standards
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Conduct quality assurance by inspecting and testing development installations, equipping and support according to standards
• Compiles Tool and Equipment inspection sheets for accepting the contractor's equipment to work on site
• Project manage site establishment requirements for the successful underground development and production contractor/s, including any out-of-scope projects
• Prepares project status reports by collecting, analyzing, and summarizing status and sharing recommendations
• Ensure document control process is established and compile a depositary for all drawings, designs, technical information, test certificates, OEM manuals for the underground development project.
• Sign off on technical commissioning of sub-components for the underground development project.
• Manage operational project requirements and standards
• Ensure effective budgeting and cost control
• Ensure compliance with relevant Namibian legislation and standards
• Ensure compliance to all Safety, Health and Environmental policies and procedures

Duties & Responsibilities

• Manage the underground development and production contractors, ensuring that production, safety and quality targets are achieved
• Conduct conceptual mining expansion studies and lead approved projects to execution
• Conduct economic analyses and trade off studies of different schedules and operating scenarios
• Oversee and coordinate Short, Medium and Long Term Planning functions
• Manage underground production and construction related projects
• Oversee longhole stope designs, stope optimisation and blast ring designs, to ensure efficient and optimal reserve extraction
• Manage the underground mine planning database
• Analyse production data to identify opportunities for improvement
• Reconcile actual excavations with design, identifying deviations and enhancement initiatives
• Ensure compliance to all Safety, Health and Environmental policies and procedures

Duties & Responsibilities

• Compile optimised mine designs based on the latest resource models, economic, operational and geotechnical factors.
• Compile, communicate and monitor progress against Short and Medium Term production plans.
• Update ore and waste rock dump designs as and when required.
• Update the Mine Planning database to ensure accurate and real time data availability.
• Work with the development/production contractor to optimise designs, priorities, targets and schedules to ensure performance, cost, and safety targets are met.
• Compare actual excavations to design and identify deviations and causes, in order to minimise interruptions through appropriate interventions or design changes.
• Optimise mine design, blasting techniques, and scheduling to improve operational efficiencies and productivity.
• Compile budget and ensure cost compliance.
• Ensure compliance to all Safety, Health and Environmental policies and procedures