Available Jobs - Mauritius(11)
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Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Setting up and maintaining a service desk and evaluating its efficiency.
Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers, dealers, and Sales Representatives.
Helping to train new employees in company procedures.
Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Required Skills
Additional Requirements
Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training, and developing new employees.
Maintaining an overall management style that follows the company's best practices.
Providing leadership and direction to all employees.
Ensuring service quality and availability.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer service.
Motivating employees and ensuring a focus on the mission.
Maintaining merchandise and a visual plan.
Maintaining stores to standards, including stocking and cleaning.
Required Skills
Additional Requirements
Complying with all company, local, state, and federal accounting and financial regulations.
Compiling, analyzing, and reporting financial data.
Creating periodic reports, such as balance sheets, profit & loss statements, etc.
Presenting data to managers, investors, and other entities.
Maintaining accurate financial records.
Performing audits and resolving discrepancies.
Computing taxes.
Keeping informed about current legislation relating to finance and accounting.
Assisting management in the decision-making process by preparing budgets and financial forecasts.
Required Skills
Additional Requirements
Providing support to the Accounting Department.
Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
Handling communications with clients and vendors via phone, email, and in-person.
Processing transactions, issuing checks, and updating ledgers, budgets, etc.
Preparing financial reports.
Assisting with audits, fact checks, and resolving discrepancies.
Required Skills
Additional Requirements
Processing and preparing financial statements.
Overseeing client accounts.
Creating, sending, and following up on invoices.
Collecting and reviewing data for reports.
Reviewing and performing audits on financial statements and reports.
Reporting discrepancies.
Preparing payments for employees.
Suggesting improvements in accuracy, efficiency, and reducing costs.
Required Skills
Additional Requirements
Processing and preparing financial statements.
Overseeing client accounts.
Creating, sending, and following up on invoices.
Collecting and reviewing data for reports.
Reviewing and performing audits on financial statements and reports.
Reporting discrepancies.
Preparing payments for employees.
Suggesting improvements in accuracy, efficiency, and reducing costs.
Required Skills
Additional Requirements
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Liaising with team members, management, and clients to ensure projects are completed to standard.
Identifying risks and forming contingency plans as soon as possible.
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Keeping up-to-date with industry trends and developments.
Updating work schedules and performing troubleshooting as required.
Motivating staff and creating a space where they can ask questions and voice their concerns.
Being transparent with the team about challenges, failures, and successes.
Writing progress reports and delivering presentations to the relevant stakeholders.
Required Skills
Additional Requirements
Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Required Skills
Additional Requirements
The purpose of this role is to safeguard the interest of the organisation through legal means by performing various tasks related to legal matters in a company and ensuring the CEO makes ethical and informed legal decisions.
DUTIES AND RESPONSIBILITIES
• Deal with day-to-day legal issues as they arise and as instructed
• Conduct legal research and draft opinions
• Negotiate, draft, comment on, and ratify legal agreements as required for suppliers, customers,
service providers and more
• Inform customers of changes to legislation and the common law
• Analyse legal position and make recommendations independently as required or in consultation
with CEO and/or external legal counsel as required
• Provide legal assistance to Human resources team for employment matters and contract drafting
for employment and other relating matters.
• To act as an owner of company’s IP assets such as trademarks, copyrights, patents, brand names
(registrations & renewals)
• Collaborate with stakeholders and account owners / departments to educate internal stakeholders
on compliance, legal and data protection requirements and to continuously promote a culture of
compliance, integrity, and data protection internally
• Ensure that the CEO and relevant stakeholders are provided with updates and reports on a regular
basis, where necessary
Required Skills
Additional Requirements
Duties and Key Areas of Responsibility
This role will also have the responsibility of acting as the point of contact between the CEO and internal or external colleagues by managing mostly business related tasks.
Manage and maintain the CEO’s schedule with due consideration of the corporate calendar and relevant travel plans, demonstrating an awareness and understanding of business priorities and issues and the impact thereof on business operations.
Prepare professional business correspondence accurately, timeously, and as specified, for review and approval by the CEO, when required.
Coordinate local and international travel, accommodation and subsistence for the CEO when required, including currency and account reconciliation.
Pro-actively determine and obtain relevant information required to support the CEO prior to anymeetings.
Advise meeting delegates on the context of the meetings in advance, as well as the input and
actions required from them at the meeting
Schedule and arrange meetings for the executive, ensuring that he is prepared, required inputs arereceived from all parties involved, and that all relevant documentation is in order.
Collect and open all mail addressed to the CEO treating all information with due confidentiality and respect
Liaise with relevant individuals and external organisations to arrange meetings, prepare agendas, and draft minutes
Required Skills
Additional Requirements
The purpose of this role is to identify business needs and solutions within the context of the overall direction of the Company. To develop and implement critical business solutions through information gathering, synthesis, review, and testing. To deliver value to stakeholders, through reporting metrics, analysing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
DUTIES AND RESPONSIBILITIES
Secure and allocate resources, manage implementation schedules, and facilitate meetings
Development of service line and program strategic plans, including development and
expansion of the Company’s regional strategy
Assist in the development and evaluation of rolling sales forecasts and budgets
Utilising analysis techniques to support business practices and evaluate potential strategic
planning / growth opportunities.
Identify specific business processes, through analysis, that could be enhanced or changed
to become more efficient / best practice-orientated/deliver business value.
Increase general sales productivity by analyzing data and creating relevant reports
Provide commercial and financial analytical support to the sales team by providing profitability
margin analysis
Work with management to obtain and identify analytical requirements, plus compile and
analyse data obtained from numerous information systems and employ judgment necessary to
determine the accuracy and applicability of the conclusions.
Provide recommendations and conclusions ganed from analysing data using statistical
methods and tools.
Provides input into decisions affecting business operations and strategic initiatives.
Research best practices develops targets/goals for business endeavours and provides metrics
to management and executive leadership.
Creating a detailed business analysis, outlining problems, opportunities and developing
solutions for the Company
Full analysis of potential new services providers and new owned branches
Provide support and input into the development/design of the finance, cost savings and
budget plan/s by the Finance Manager
Proactively manage all members of the team ensuring continuous and progressive
performance.
Lead team activities to ensure business objectives are accomplished in a safe, timely,
cost-effective manner, according to the highest quality specifications.