Available Jobs - Business / Strategic Management(23)
Hot Jobs
Interview top tips
Available Jobs Business / Strategic Management
Drive and supervise positive business growth.
Oversee day-to-day business activities.
Introduce and implement innovative short and long-term business goals.
Liaise and consult with clients, staff, and suppliers.
Required Skills
Problem-solving skills.
Must be able to prioritize
Additional Requirements
We are looking for an experienced Managing Director to oversee business operations and provide strategic leadership. The Managing Director's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.
To be successful as a Managing Director you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Managing Director is an exceptional leader, drives a company's strategic visions, and is adept at crisis management.
Managing Director Responsibilities:
Developing and executing business strategies to achieve short and long-term goals.
Reporting to the board, providing market insights and strategic advice.
Developing and implementing business plans to improve cost-efficiency.
Maintaining positive and trust-based relations with business partners, shareholders, and authorities.
Overseeing the company's business operations, financial performance, investments, and ventures.
Supervising, guiding, and delegating executives in their duties.
Ensuring company policies and legal guidelines are clearly communicated.
Assessing, managing, and resolving problematic developments and situations.
Building and enhancing the company's public profile at events, speaking engagements, etc.
Required Skills
Experience within the Agri / Chemical / Fert and / or Logistics sector is required
Excellent communication, negotiation, and presentation skills.
Strong analytical, critical thinking, and problem-solving skills.
Able to excel in high-pressure situations.
Excellent organizational and leadership skills.
Proficient in Microsoft Office.
Additional Requirements
JOB DESCRIPTION:
- Manages P&L, annual budget, best practices and subject matter including analysis of costs, competitive trends and technology
- Evaluates the organizational strengths and challenges, driving sales and process improvement through a collaborative, transparent management style
Required Skills
- Identifying and driving opportunities for growth and revenue improvement throughout the regions and implementation of cost and process optimization opportunities.
- Interfacing with key stakeholders internally and with customers within the regions.
- Improving financial and operational performance
- Advocating and implementing standard operating procedures; standardizing workflows across the network,
directing an aggressive business development and operating plan.
- Acting as a change agent to instill collaboration, communication, vision and problem-solving capabilities throughout the organization.
- Working in collaboration with the organization to strategically and tactically develop, align and implement sales growth initiatives and operational efficiencies, SOP’s, capabilities and systems to support short and long-term EBITDA improvement, delivery performance, asset effectiveness, supply flexibility and availability all the while impro
Additional Requirements
Duties:
Meet with senior personnel from Suppliers to manage and review client facilities.
Develop and research new investment ideas
Champion the firm’s portfolio rebalancing and investment models
Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents as required.
Use resources available to research new investment markets or opportunities and maintain due diligence on existing holdings
Actively participate and deputy chair as a key member of the Investment/Trading committee
Participate as a member of the Credit & Risk Committee
Manage research projects as assigned by CEO and Investment/Trading Committee
Complete special projects as needed
Manage the Collation of Trading stats and KPIs monthly, quarterly and annually
Project funding requirements and settlements of their respective portfolio including pipelines
Review and analysis of the trade summaries and periodically check/audit them for accuracy
Understand departmental financial data to determine what is happening in your department. Review financial data that affects your department’s profit centres.
Maintain Trades control by review daily trades and ensure trades are executed timeously
Constructively handle (or supervise the handling of) all customer complaints related to your department.
Making every effort to maximize both present and long-term sales and gross profits.
Required Skills
Client First attitude, professional demeanour and an understanding of fiduciary responsibility
Good organizational skills.
Ethical behaviour.
Ability to multitask and manage time efficiently
Self-motivated, confident, detail-oriented and analytical
Willingness to take on additional operational responsibilities as needed
Demonstrated knowledge of Trade and Supply Chain Finance and investments
Additional Requirements
Duties:
Providing excellent customer service is integral to the role. Trading Officer must work to maintain these relationships by continually assessing customer needs, identifying client concerns, recommending solutions, and following up regularly.
Communicate new receivables to Portfolio Managers
Work with the Portfolio Manager and assist where requested
Communicate with clients with regards to potential transactions, registration, successfully funded deals, unsuccessfully funded Deals which includes but not limited to Expected payment dates, Maturity dates, Rollover and Default.
Constantly review and check Trades Summaries and effect any necessary measures to insure the efficient operating of the platform
Work with the Portfolio Manager and assist where requested
Prepare weekly, monthly, quarterly and annual reports of advances and settlements and Record accurately, and in accordance with the department policies and procedures, such trading, financial and accounting records as receivables positions, and related corporate actions.
Securing financial information by completing database backups; keeping information confidential
Maintaining accounting controls by following policies and procedures; complying with financial, legal and regulatory requirements of the jurisdiction the company is operating in.
Participate as a member of the Trade/Investment Committee
Manage research projects as assigned by Portfolio Managers
Complete special projects as needed
Collate Trading stats and KPIs monthly, quarterly and annually
Update the trade summaries and periodically check them for accuracy or any errors
Required Skills
Client First attitude, professional demeanour and an understanding of fiduciary responsibility
Good organizational skills.
Ethical behaviour.
Ability to multi task and manage time efficiently
Self-motivated, confident, detail-oriented and analytical
Willingness to take on additional operational responsibilities as needed
Demonstrated understanding of Trade and Supply Chain Finance and investments
Additional Requirements
This is a fast growing client and to support its growth, they need to develop a flexible sourcing strategy, set clear and measurable targets, hold the full supply chain team accountable to these bold targets using data, and implement tight controls to guarantee inputs make it to the clients on time and at the best possible price.
We are looking for a Data and Operations Associate to improve the team's data quality, build more efficient and transparent processes, and lead major cost-saving projects.
In this role, you will implement major cost-saving and efficiency improving projects with a heavy focus on process automation, reducing redundancies, and better use of data.
You will refine and simplify processes, use data to align systems across the supply chain team, improve our controls environment to prevent over-spend, improve order accuracy to dramatically reduce excess inventory, and justify investments in supply chain operations with visible performance goals.
Specific responsibilities include:
Manage Sourcing Data: Work with the sourcing data team to automate data processes and reports for better visibility into supply chain data across the organization.
More specifically: Guide the data entry team to enter 100% of data on time - this will require holding the team accountable to ambitious expectations while simplifying and automating data entry processes to reduce the risk of errors
Manage day-to-day issue resolution and ticket generation for SAP request portal
Align with cross-department team members to alleviate friction caused by messy data, solve problems and resolve conflict quickly.
Inspire creativity in sourcing operations to eliminate waste: Work with Supply Chain Operations
Manager to move creative, data-focused initiatives forward that improve efficiency.
Example projects include: Automate processes to reduce procurement lead times and improve process visibility
Reduce approval touch points in SAP and the portal
Build bridges with the payments / finance team to ensure payments go out consistently on time
Work with the purchasing teams to ensure they share documentation with enough time to guarantee on time payments
Own controls oversight through data sampling and reporting
Collaborate with internal partners to reduce repetition from sourcing processes.
Supplier relationship management:
Manage new vendor onboarding process
Oversee supplier relationship management toolkit to make sure vendor profiles are up to date, vendors are being scored after every order, and low performing vendors are being phased out
Develop and execute supplier scorecard system
Capacity building / Build Team Culture:
Create an empowering environment for staff reporting to you to learn under your leadership and support with recruitment at all job grades
Create an enabling environment for purchasers to improve their sourcing skills by developing trainings and being a mentor to others
Support heavily on recruitment by tapping into talent pools to hire top talent for open roles on the team.
Required Skills
Additional Requirements
Heads the compliance function for all Group businesses in line with business strategic objectives.
Identifies, formulates and agrees long term strategic direction, goals and objectives.
Develops clear strategic short to medium term goals and objectives for the compliance in a regulated industries.
Develops Compliance programs that supports the business pillars.
Develops the business’s annual Business Plan for the Compliance Division.
Analyses and projects compliance requirements to build the divisional annual business plan in line with the long-term strategy.
Develops and updates the enterprise wide compliance policy in conjunction with the executive management team.
Oversees and reviews all strategic functions and divisions to ensure the highest standards of compliance in order to safeguard the business’s operating licenses.
Leads the business in lobbying for strategic regulatory input for inclusion and consideration by Regulators and other policy makers in the Regulatory framework affecting the business pillars.
Researches and acquaints with developments and trends on the global/international arena on technological systems in order for the business to remain compliant and strategically competitive.
Establishes compliance standards; anticipating emerging compliance trends and designing improvements to the internal controls structure.
Reviews all applications for new products and enhancements and engages relevant regulatory authorities for final approval.
Reviews contracts with third parties to ensure that the company’s strategic interests and goals are safe guarded.
Ensures all the business platforms are not used as conduit for nefarious activities and transactions that negatively impacts the strategic objective of the business.
Required Skills
Patience and resilience
Analytical, problem-solving and decision-making skills
Leadership and management qualities
Good organisational and administrative skills
Additional Requirements
Business Analyst is a person who investigates customer’s problem, looking for solutions and develops idea into the form of requirements, which will be used by the developers when creating a product in the future.
The main task of business analyst is to identify customer business problems and find the most effective solution - To do this, he must have knowledge in the subject area.
Business Analyst works with the requirements at all stages of software development life cycle and constantly mediates between the customer and a team of programmers.
Business analyst activity includes the following stages:
Identify customer needs, understand the problem he wants to solve.
Develop idea independently or with a help of a team.
Develop the idea into requirements specification to create future product. Different techniques of business analysis can be used: models of processes and structures, user interface prototypes, use cases. At the same time, it makes accurate estimates of efforts and work duration.
Specify each requirement in specification form.
Advise programmers and QA during product development and negotiate with customer any disputable issue.
Main duties
Customer business needs analysis;
Drawing up future products requirements (communication with stakeholders - developers, customers, end-users);
Requirements analysis (different methodologies and notations usage - prototyping, surveys, brainstorming, existing documentation analysis and competitors);
Problem domain analysis and improvement suggestions;
Requirements formalization (separation on business, functional and non-functional requirements);
Requirements management (processing of change requests, analysis and description of the impact on existing requirements);
Requirements transmission between the developers and the client.
Required Skills
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top performing teams.
A history of leading and supporting successful projects.
Additional Requirements
KEY RESPONSIBILITIES:
Commercial success of the business
Sustained growth of the business
Drive innovative service offerings
Strategic operational influence
Financial results
Human capital alignment
People and performance management
Synergise efforts of personnel
Information systems
Administration & purchasing
Process efficiency
Service level agreements and relevant KPI’s
Operational effectiveness
Customer satisfaction
Marketing & research
Risk exposure
Required Skills
- Sustained growth of the business
- Drive innovative service offerings
- Strategic operational influence
- Financial results
- Human capital alignment
- People and performance management
- Synergise efforts of personnel
- Information systems
- Administration & purchasing
- Process efficiency
- Operational effectiveness
- Customer satisfaction
- Marketing & research
- Risk exposure
Additional Requirements
Duties Includes:
Reporting to the board of directors, he will direct the company in line with its vision.
Ensuring that timely board meetings (at least quarterly) take place with appropriate information for such meetings.
Appointment through the board of directors, of a company secretary.
Development of long and short term strategies.
Creating value for shareholders.
Aggressively developing and leading the company’s long and short term strategy implementation.
Creating an appropriate vision and mission
Responsibility for all levels of staff, and ensuring quality and motivated management through development programmes.<br<
Ensure that at all times he/she is aware of market trends and holding membership to appropriate institutions (e.g. Chambers of Commerce) as maybe necessary for his/her work, and attending appropriate functions on behalf of the company.
Establish measurable goals.
Work closely with the Senior Accountant
Supervising normal day to day operations and problem resolution, and taking advantage of opportunities as they manifest.
Required Skills
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Computer literate.
Proactive nature.
Additional Requirements
Duties to Include:
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Required Skills
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Proactive nature.
Additional Requirements
Duties to include:
Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
Make high-quality investing decisions to advance the business and increase profits
Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
Review financial and non-financial reports to devise solutions or improvements
Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
Maintain a deep knowledge of the markets and industry of the company
Required Skills
Experience in developing profitable strategies and implementing vision
Strong understanding of corporate finance and performance management principles
Familiarity with diverse business functions such as marketing, PR, finance etc.
In-depth knowledge of corporate governance and general management best practices
An entrepreneurial mindset with outstanding organizational and leadership skills
Analytical abilities and problem-solving skills
Excellent communication and public speaking skills
Additional Requirements
Responsibilities and Duties Include but are not Subject to:
Provide inspired leadership company wide.
Make high-level decisions about policy and strategy.
Report to the board of directors and keep them informed.
Develop and implement operational policies and a strategic plan.
Act as the primary spokesperson for the company.
Develop the company’s culture and overall company vision.
Help with recruiting new staff members when necessary.
Create an environment that promotes great performance and positive morale.
Oversee the company’s fiscal activity, including budgeting, reporting, and auditing.
Work with senior stakeholders, chief financial officer, chief information officer, and other executives.
Assure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the executive board to determine values and mission, and plan for short and long term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Over see day-to-day operation of the company.
Work closely with the human resource department to ensure great hiring.
Required Skills
Knowledge of profit and loss, balance sheet and cash flow management and general finance and budgeting.
Ability to build consensus and relationships among executives, partners, and the workforce.
Understanding of human resources and personnel management.
Experience with corporate governance.
Proven negotiation skills.
Ability to understand new issues quickly and make wise decisions.
Ability to inspire confidence and create trust.
Ability to work under pressure, plan personal workload effectively and delegate.
Additional Requirements
Responsibilities & Duties:
The primary responsibility is to efficiently ensure standards in the multi-site operations in the areas operated in and to ensure the primary goals of forest establishment, maintenance and survival within budgeted costs and times
Motivating four Regional Managers to achieve the key performance areas
Report to the Programme Manager on the progress to the key performance areas
Key Performance Areas:
Attainment of preparation, planting and maintenance of forestry plantations' objectives to target costs and deadlines
Ensuring Plantation Maintenance to the agreed standard
Ensuring survival and growth of plantations to standard
To review cost performance of each region's operations
Ensure company policies and procedures on field activities and administration are followed within the regions
Must be willing to travel nationally substantially, more of a field based position
Required Skills
Self-directed individual who can take the lead on issues to identify and implement solutions with team input
Demonstrated ability to forward think
Demonstrated financial management experience and budgeting skills
Able to work under pressure
Proficient in the use of Windows based computer programs (Word, Excel, Access, PowerPoint) and a general aptitude with software systems
Excellent written and oral communication skills, including ability to train and work with operational personnel on the sites
Ability to comprehend, read, write and/or communicate proficiently in English
Shona would be good but not necessary
Must be able to interact with personnel and people at all levels
Additional Requirements
Duties to Include:
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Required Skills
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Proactive nature.
Additional Requirements
The core purpose of the role is to formulate and execute sales strategies and growth plans in line with our business philosophy and company objectives. Through cultivating and leading a high performance team, you will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.
Duties & Responsibilities
Design and implement sales strategy to achieve company sales goals
Build and set annual sales forecast & budgets in order to reach overall company objectives and profitability goals
Drive high performance in teams to achieve sales targets
Devise plans to reduce competitor activity in existing business as well as grow market share
Develop, build and nurture business relationships in order to grow the business and cultivate brand loyalty and commitment
Maintain a comprehensive knowledge of our competitors and leverage this to ensure brand leadership position and strategic edge
Oversee the dissemination of sales information in order to measure and report on sales performance
Required Skills
Professional skincare, aesthetics or retail skincare industry experience is highly advantageous
Proven track record of sales achievement and leadership
Aptitude for leadership and relationship management
Excellent knowledge of Excel, PowerPoint and Word
Additional Requirements
The core purpose of the role is to formulate and execute sales strategies and growth plans in line with our business philosophy and company objectives. Through cultivating and leading a high performance team, you will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.
Duties & Responsibilities
Design and implement sales strategy to achieve company sales goals
Build and set annual sales forecast & budgets in order to reach overall company objectives and profitability goals
Drive high performance in teams to achieve sales targets
Devise plans to reduce competitor activity in existing business as well as grow market share
Develop, build and nurture business relationships in order to grow the business and cultivate brand loyalty and commitment
Maintain a comprehensive knowledge of our competitors and leverage this to ensure brand leadership position and strategic edge
Oversee the dissemination of sales information in order to measure and report on sales performance
Required Skills
Professional skincare, aesthetics or retail skincare industry experience is highly advantageous
Proven track record of sales achievement and leadership
Aptitude for leadership and relationship management
Excellent knowledge of Excel, PowerPoint and Word
Additional Requirements
Duties to include:
Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
Make high-quality investing decisions to advance the business and increase profits
Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
Review financial and non-financial reports to devise solutions or improvements
Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
Maintain a deep knowledge of the markets and industry of the company
Required Skills
Experience in developing profitable strategies and implementing vision
Strong understanding of corporate finance and performance management principles
Familiarity with diverse business functions such as marketing, PR, finance etc.
In-depth knowledge of corporate governance and general management best practices
An entrepreneurial mindset with outstanding organizational and leadership skills
Analytical abilities and problem-solving skills
Excellent communication and public speaking skills
Additional Requirements
The purpose of the Senior Product Manager role is to lead and direct product development and ensure high return on investment.
The Senior Product Manager must translate ideas into strategy and features, and follow product development from start to end of new and existing products & services in alignment with the company Product and Development strategy, consumer/partner needs, technological advancement and customer experience, in order to ensure profitability and continuous improvement /revenue growth in digital services across Sub Saharan Africa.
Product roadmaps – design and implement product roadmaps and product plans.
Direct Marketing – working with mobile network partners, content partners and understanding consumer behaviours to design campaign roadmaps and execute campaigns using traditional media and digital media to acquire new customers on the services as well as upsell to the existing base.
Suggest new ways to track product use and impact end users.
Product Development – develop and implement product strategies in line with group.
Produce and review product requirements
Product Management – Manage all products and services within the portfolio through its lifecycle and life stage making improvements to improve user experience, grow revenues and enhance features
Pricing – Implement the pricing strategy for all services and partner services considering consumer segments and affordability, value of service, variable costs and competitor pricing
Content Management – Design and develop a content roadmap for Product specific to the market requirements in conjunction with global licensing team and ensuring alignment to the Product strategy for the particular partner.
Manage all content services through its life cycle and ensuring that content is kept up to date with trends and the most recent.
Content curation is essential for the growth of service
Partner Management – Manage all partner agreements, ensure compliance and manage relationships to grow the portfolio of services and base.
Operations – Management of end to end delivery of all products and services in alignment to the roadmap and project delivery plan.
Must be flexible to re-prioritise based on critical requirements
People management – lead product Managers and coordinate cross-functional teams where applicable
Required Skills
Must have experience of building OTT services or portal
Background in software development and program management is advantageous
Proven track record in Consumer VAS and Digital Product and Portfolio management (ideally within a Technology Content & Information service provider focusing on Product)
UI/UX design experience preferred
Excellent knowledge of the Telecom Operator landscape on Content and Media services (entertainment services)
Strong communication skills with a client-centric approach to solution-selling
Ability to influence and persuasively articulate a value proposition
A proven track record of structuring and managing complex negotiations to successful closure and execution
Competitor analysis skills to assess competitors by comparing the company product portfolio to compe
Additional Requirements
Planning and overseeing new marketing initiatives in and around Zimbabwe.
Researching organizations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new potential markets and improving sales in and around Zimbabwe.
Attending as well as arranging conferences, meetings, and industry events.
Developing and negotiating quotes and proposals for potential markets.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Required Skills
The individual must have the ability to build the vision that the company has.
Sales background
Business Development experience
Must be highly self motivated with good interpersonal skills.
Great negotiation skills.
Additional Requirements
Take responsibility for profit, revenue generation, cash and setting of quality targets.
Agreeing annual budgets and producing a detailed annual business operating plan
Deliver monthly, quarterly or annual targets for revenue, profits and cash.
Produce business performance reports on a monthly or quarterly basis.
Recruit and manage staff, including performance monitoring, mentoring and training.
Interface with clients and maintain healthy positive client/company relationship
Engage in Local Capital raising and Business Advisory services with clients
Prepare and sign off on credit submission packs
Required Skills
Agreeing annual budgets and producing a detailed annual business operating plan
Deliver monthly, quarterly or annual targets for revenue, profits and cash.
Produce business performance reports on a monthly or quarterly basis.
Recruit and manage staff, including performance monitoring, mentoring and training.
Interface with clients and maintain healthy positive client/company relationship
Engage in Local Capital raising and Business Advisory services with clients
Prepare and sign off on credit submission packs
Additional Requirements
Responsibilities:
Take responsibility for profit, revenue generation, cash and setting of quality targets.
Agreeing on annual budgets and producing a detailed annual business operating plan
Deliver monthly, quarterly or annual targets for revenue, profits, and cash.
Produce business performance reports on a monthly or quarterly basis.
Recruit and manage staff, including performance monitoring, mentoring and training.
Interface with clients and maintain healthy positive client/company relationship
Engage in Local Capital raising and Business Advisory services with clients
Prepare and sign off on credit submission packs
Required Skills
Solid Business development background
Solid Financial Modelling experience an added advantage
A proven track record demonstrating understanding and business acumen.
Excellent networking skills.
Able to recruit staff and monitor performance.
Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
Knowledge and experience of the sector within South Africa. They must fully understand the products and services provided by their company.
Must be familiar with computer software programs e.g. Microsoft Office, Accounting Packages
A full clean driving license.
Additional Requirements
Responsibilities:
Business Development and Sales Management
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Continuously motivate and coach Beauty Consultants and Specialists to meet assigned sales targets, set and follow up team and individual objectives on a daily, weekly and monthly basis
• Suggest and implement actions plans for the Boutique to Retail Direction (product mix, store merchandising, events and animations, product assortment, buying trends and customer requests) order to ensure achievement of the Boutique Sales Targets
• Deploy store business plan to include marketing and promotional strategies that will continue to drive traffic to the store and develop and grow the customer base
• Be aware of the local market and business environment including competitors business activities
and Parfums and Cosmetics market trends.
• Conduct sales analyses (quantitative and qualitative sales reports), follow up on market trends and
monitor the competitions activity
Brand Management
• Consistently be an ambassador of the Brand, support and uphold the values and competencies at all times, striving to exceed expectations
• Ensure that the Boutique team are in line with brand values and positioning in terms of behavior and image guidelines
• Take additional responsibility as supporting other point of sales, acting as a training store, arranging retail events and supporting new launches
• Maintain strict confidentiality of Dior knowledge and activities
Client Experience and Event Management
• Deliver a world class client experience within the Boutique, exceeding brand mystery shop expectations
• Welcome and manage external and internal visitors to the Boutique, ensuring that their experience reflects the brand and our business
• Increase client flow by working closely with Marketing and CRM to develop a network of clients and develop customer loyalty
• Achieve targets for client’s recruitment and client loyalty return
• Ensure the building, maintaining and using of a client’s accurate database
• Identify customer potential needs and use initiatives to meet them
• Own and contribute to Boutique events and sampling programs, effectively managing internal and external communication and ensuring that events are exactly executed and exceed expectations
• Execute all visual plans at the Boutique for all events
• Manage preparations status and feedback reports for each event and animations
• Provide new and ongoing product and sales training to team, including new programs, suggestive selling techniques, and client registration programs
People Management
• Recruit high caliber team members, ensuring their retention through the effective management of their induction and performance
• Ensure all new employees complete In Store induction
• Ensure that all Beauty Consultants and Specialists are provided with product knowledge to enhance and ensure cross-selling across categories.
• Involvement in store succession planning by training and developing all employees to be able to progress along the career path.
• Conduct annual performance reviews
• Identify individual and team training needs. Create and implement regular training, monitor and record all training hours.
• Communicate corporate initiatives and directives to team through daily brief
• Communicate and reflect the brand, corporate strategy, and goals to the team
• Manage team to achieve sales goals by conducting monthly productivity evaluations
• Effectively build and develop key relationships across the brand to aid the success of the Boutique
• Create a positive working environment
Operations
• Staff the Boutique to consistently deliver the desired brand experience whilst keeping within agreed budgets
• Determine staffing needs and create staff schedules to ensure appropriate store coverage and
match to traffic
• Oversee process of staffing and planning scheduling and coordinating their payroll information
• Manage stock to minimize loss and maximize availability, effectively manage stock both back and front of house in terms of quantities and merchandising guidelines
• Report on store performance as and when required by the brand
• Ensure operational compliance across the Boutique and team ensuring that all aspects of company procedures are adhered to including cash, stock, IT and security
• Ensure that the health and safety of the Boutique and team are managed and in line with brand and legal expectations
• Profit and Loss responsibility for the store, with particular attention given to controllable expenses, sales plan and operating profit.
• Ensure compliance with all Internal Control procedures
Required Skills
Excellent interpersonal skills and communication skills
Business Acumen: Knows how businesses work; knows the competition; is aware of how strategies and tactics work in the marketplace.
Adaptable and diligent: high priority on accuracy and adherence to timeframes
Dependable and autonomous
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; maintains effective relationships and gains their trust
Creative and innovative thinking with strong initiative
Strong sales skills and the ability to motivate a team
