Available Jobs - Automotive(12)
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Available Jobs Automotive
To organise all departmental activities to ensure the most efficient and profitable operation of the Aftersales Department by satisfying customers and enhancing customer relations
To organise the aftersales department and in particular, control resources and assets at a level commensurate with profit targets
To maximise departmental profitability through the effective marketing and sale of labour, parts, accessories, other charges, subcontracted services and other value-added products and services
To create an environment where the department and its staff develop and excel
Sales and Marketing
Customer Service and Relationship Development
Systems and Administration
Ability to organize clerical work, administration, control systems and financial resources
Leadership and coaching attributes
Experience and knowledge of modern business methods and financial control. Skills in using this knowledge in a practical way
Knowledge of the changing face of the automotive industry in the light of global legislation and its effects on the business
High standards of numeracy and literacy and strong communication skills
Strong supervisory skills but most importantly, excellent experience with Excavators, Front end loader and TLB's.
Strong emphasis on output and productivity
To be based on sites outside of Harare
Maintenance and problem diagnosis of heavy earth moving equipment
Attend to breakdowns
Identify equipment that needs improvement, upgrading or replacement.
Assisting in preparation of maintenance schedules.
Preventative and scheduled maintenance
Ensuring the overall effective operations of machinery
Ability to grow into a managerial position.
Good client skills/relationships as he will often work in the presence of the client.
Duties to include:
Receiving and allocation of stock
Administering re-order levels
Administering weekly and monthly stock takes
The role will involve repairs, maintenance and service on a range of earth-moving equipment and may involve travel.
Manage a team of 14 in total (inclusive of an Admin Clerk, mechanics, auto electricians, boiler makers, students on attachment and casual staff who carry out lower level tasks for example; washing trucks, change tyres etc.)
Manage routine servicing and maintenance requirements
Manage stores and purchasing
Maintain job cards
Accident - reports, insurance and repairs
Manage Vehicle turnaround
Great communication skills
To generate business for the workshop services, by direct interactions with new clients for new business and existing clients for repeat business.
Responsible for optimum utilization of resources available for the workshop in terms of machinery, manpower, utilities, consumables etc for the various jobs being conducted for various clients.
To ensure that the activities of the workshop are well coordinated in order to complete the jobs received within the allocated time frame, quality parameters, class requirements and budgeted cost.
Coordinate with customers for planning and scheduling of activities prior to commencement of work and ensure appropriate approvals for the same.
To coordinate all related activities pertaining to testing, pre-commissioning and commissioning of equipment and machinery.
To develop and implement a system to ensure regular maintenance service for the machinery and for breakdown related activities.
Must be able to manage the facilities alongside the workshop and ensure compliance to all regulatory authorities.
To coordinate with other departments within the Company for issues relating to administration, logistics, quality, purchase.
Completion and submission of all required documentation to support the workshop activities including damage reports, repair procedures, quality tests and results, completion reports, additional work reports etc.
Results and solution focused
Strong planning and organisation skills
Able to deal with suppliers.
Overseeing daily business operations.
Training low-level managers and staff.
Creating and managing budgets.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Excellent communication skills.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Greeting of customers
Interacting with Suppliers
Creating the employees schedule
Training of new employees
Supervising daily activities
Handling disputes between employees and customers
Liaising between the customer and service technicians
Working with customers to determine problems with a vehicle and provide technicians with accurate repair descriptions
Excellent customer service skills
Exhibit a positive, friendly & helpful attitude towards customers and be sensitive to their needs.
Willing to be a general run around and assist in all divisions in the office
Create proforma, delivery note and invoice.
Select appropriate product from stock.
Assist with and resolve customer complaints where necessary.
Keeps abreast of new product information and upcoming product promotions.
Perform basic mathematical calculations required to accurately complete assigned tasks eg. discounts and mark ups
Main Roles and Responsibilities
Running diagnostic tests on vehicles.
Analyzing diagnostic test results.
Replacing vehicle engines, steering mechanisms, transmissions and braking systems.
Checking vehicle lighting systems.
Test driving vehicles to gauge performance. Performing preventative maintenance on service trucks.
Maintaining detailed records of serviced vehicles.
Adhering to an inspection procedure checklist.
Maintaining a parts inventory.
Attend to broken-down vehicles and recovery of breakdown vehicles
Ensure safe operation and maintenance of all workshop equipment
Attention to detail.
Good interpersonal skills
Excellent verbal communication skills.
Good organization skills.
Answer phone calls
Deal with customer queries and complaints
Check on workshop and progress of the jobs
Open and cost job cards
Excellent Communication skills
The General Manager has the primary purpose of managing the operations in Mozambique, according to company strategy, and in line with the growth of profits targets of the business.
The role entails:
Overseeing all staff and operations to ensure the company profit goals are achieved through a variety of measures;
Managing the operations with excellent and ethical client service;
Ensuring that there are sufficient skilled staff working efficiently to achieve the company strategy and goals;
Implementing the short, medium and long-term goals of the company as articulated by the Board.
The General Manager reports directly to the Group Managing Director.
Duties & Responsibilities:
The scope of responsibilities of the General Manager covers the strategic, operational and administrative areas of the Company in Mozambique.
Implement the company’s strategy in Mozambique;
Implement the business development plan that optimises current markets and drives growth into new local markets at acceptable levels of profitability;
Take overall responsibility for maximising identified business opportunities;
Manage key customer relationships;
Maintain sound corporate governance within the company by reporting regularly to the Group Managing Director;
Lead Mozambique’s team, maintaining good relations with team members and driving team cohesion;
Drives team effectiveness and performance;
Ensure that the right people are employed to implement the company strategy;
Has overall responsibility for Mozambique’s revenue generation and profitability;
Has overall responsibility for Mozambique’s fixed and variable monthly costs;
Ensure timeous and cost-effective delivery of stock;
Oversee the implementation of the warehouse policy for efficient storage, handling and management of stock;
Formulate and implement strategies to achieve sales/growth targets;
Oversee the Finance department’s management of the accounts and finances according to company policy and strategy;
Ensure that the Human Resources policies are adhered to in compliance with Internal Regulation Document, the company Internal Policies and the Labour law;
Identify suitable talent that will ensure effective succession management across key positions in Mozambique;
Undertake regular branch visits to strengthen key relationships;
Continually implement company policies and procedures and make suggestions for what needs to be changed to make the company more profitable and productive;
Efficiently manage people across various locations;
Networks effectively in order to focus resources on implementing strategic opportunities;
Operates in Mozambique business environment;
Perform other tasks as may be required by the Group Managing Director and/or the Board of Directors.
From Monday to Friday:
07h30 – 12h30
14h00 – 17h30
08h00 – 12h30
High level of ethics and confidentiality;
Empathy and teamwork skills;
Good judgment and strong people and commercial orientation;
Hard worker, with high levels of energy and dedication;
Results orientated with delivery capabilities and good time management skills;
Planning and organization skills;
Able to establish and maintain effective working relationships with subordinates, senior managers, and the Board;
Conflict resolution - management abilities;
Excellent project management skills;
Proactive management style with initiative, dynamism and assertiveness;
Ability to coach and develop the management team;
Decision making skills particularly under pressure;
Available to pursue personal development of skills and knowledge necessary for the effective performance of the role.