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Manage the parts department functionality and personnel
Establishes and maintains processes designed to hire, train, develop, evaluate and motivate departmental employees
Determines performance goals and objectives and allocates required tasks with in job functions, to department personnel
Attend to customers needs and take actions necessary to satisfy those needs
Manage the provision of an excellent after sales parts service to customers
Manages the operation of inventory control and purchase of parts
Manage the logistics of procured parts through to delivery and monitor lead times of ordered parts and back order parts
Inspects received parts for quality, genuiness, damages and deterioration and that the ordered quantities are received
Ensures parts are stored in the right manner to prevent damage/deterioration and to ensure efficient and safe handling;
Authorize parts personnel leave days
Regularly reviews parts demand, quantities available, quantities on order and the lead times and ensure these are inline with customer expectations;
Carries out physical Stock Takes on a regular basis and maintains record of stock takes for Audit purposes;
Prevents damage, misuse, pilferage of the company assets by implementing effective safety and security measures/controls
Manages the effective utilization of labour and effective HR management;
Required Skills
Must have good inventory management skills;
Must have good interpersonal and communication skills, confident and outgoing
Must have excellent analytical skills, planning skills and must be able to coordinate work in the department to meet predetermined sales targets;
Must be able to develop and implement an effective sales plan that helps ensure that the sales targets are met;
Additional Requirements
Greeting of customers
Replenishing stock
Interacting with Suppliers
Creating the employees schedule
Training of new employees
Supervising daily activities
Handling disputes between employees and customers
Required Skills
Excellent customer service skills
Hands On
Additional Requirements
Responsible for the sale of parts
Dealing with and assisting customers
Required Skills
Energetic
Self Driven
Excellent customer service skills
Additional Requirements
Manage the parts department functionality and personnel
Establishes and maintains processes designed to hire, train, develop, evaluate and motivate departmental employees
Determines performance goals and objectives and allocates required tasks with in job functions, to department personnel
Attend to customers needs and take actions necessary to satisfy those needs
Manage the provision of an excellent after sales parts service to customers
Manages the operation of inventory control and purchase of parts
Manage the logistics of procured parts through to delivery and monitor lead times of ordered parts and back order parts
Inspects received parts for quality, genuiness, damages and deterioration and that the ordered quantities are received
Ensures parts are stored in the right manner to prevent damage/deterioration and to ensure efficient and safe handling;
Authorize parts personnel leave days
Regularly reviews parts demand, quantities available, quantities on order and the lead times and ensure these are inline with customer expectations;
Carries out physical Stock Takes on a regular basis and maintains record of stock takes for Audit purposes;
Prevents damage, misuse, pilferage of the company assets by implementing effective safety and security measures/controls
Manages the effective utilization of labour and effective HR management;
Required Skills
Must have good inventory management skills;
Must have good interpersonal and communication skills, confident and outgoing
Must have excellent analytical skills, planning skills and must be able to coordinate work in the department to meet predetermined sales targets;
Must be able to develop and implement an effective sales plan that helps ensure that the sales targets are met;
Additional Requirements
Greeting of customers
Creating the employees schedule
Training of new employees
Supervising daily activities
Handling disputes between employees and customers
Data Capturing
Required Skills
Leadership Skills
Analytical Skill
Decision-Making Skills
Additional Requirements
Undertake electrical repairs on various vehicles
Repair parts and equipment when needed
Maintain and repair various kinds of petrol and diesel engine motor vehicles
Order for parts and equipment as necessary
Liaise with agents and manufacturers on problems in order to achieve an efficient repair
Identify repairs required via unfair wear and tear, and advice the service manager and foreman mechanic
Work within a realistic time
Required Skills
Must be able to think logically and clearly
Must have self-discipline
Must possess good vision and be able to identify different colors
Must be reliable and punctual
Must be safety conscious, to avoid unnecessary accidents
Must care about the quality of work to be done and have customer satisfaction in mind
Additional Requirements
We are looking for a strong dynamic, efficient, effective and proactive candidate that can hit the ground running. Some that has proven leadership capabilities and that also has sound technical knowledge. You need a good number of years of experience behind you and proven track record of on time delivery.
This role needs to be filled by a Zambian citizen.
Preferences for immediately available candidates committed to working weekends and longer hours.
Reports to: Depot Operations Manager
Job Responsibilities
Effectively and efficiently managing the daily operations of the Workshop department with the key objective of reducing the turnaround time of maintenance and repair works by Workshop staff for the fleet;
Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner;
Ensure effective collaboration and coordination with the Stores and Procurement team to ensure that all required spares for maintenance and repair works are on hand and immediately available;
Proactive response to external factors to ensure that required arrangements (contingencies) are in place at all times for timely dispatch of Fleet out of the Workshop department;
Liaise with representatives in in other sub Saharan countries to ensure that all maintenance and repair issues for the Fleet outside of Zambia are dealt with as quick as possible;
Management of off-site Rescue mechanics to ensure reduced breakdown times in and around Zambia;
Performing regular workshop audits to ensure HSES compliance and providing month end/quarterly reports;
Ensure that all equipment and machinery (electrical, electronic, pneumatical and mechanical) are maintained in good working condition by adhering to planned preventive maintenance and repair schedules;
Maintaining standardized policies and procedures across the entire department;
Managing human resources performance (Workshop staff) and development, to optimize utilization through the effective implementation of performance appraisals;
Ensuring compliance with relevant legislation including HR requirements and internal policies and liaise and coordinate with HR Department in regards to staff grievances and concerns;
Contribute to the continuous development of workshop systems and staff to benefit the Company and reduce wasted time, and ensure the same are used to their full functionality;
Contribute with any innovative ideas or ways that may improve the Workshop department and/or efficiency of the company and share/communicate it in a proper manner to management;
Ensure that all company risk with regards to the Workshop department are insured in line with company policy.
Required Skills
Good judgment and high levels of responsibility and accountability;
Hard worker, with high levels of energy and self-motivation;
Diligent with strong attention to detail;
Results orientated with delivery capabilities and good time management skills;
Planning and Organization Skills;
Decision making skills;
Able to establish and maintain effective working relationships with subordinates, co-workers, Managers, and 3rd parties;
Conflict management ability;
Pro-active management style with initiative, dynamism and assertiveness approach;
Good judgment and ability to lead by example and demonstrate high ethical and moral behaviour whilst ensuring compliance with the Health and Safety, Anti-Bribery and Corruption Policies;
Show high levels of skills and interest in developing others;
Available to pursue personal development of skills and knowledge necessary for the effective performance of the role.
Additional Requirements
The scope of responsibilities of the Workshop Foreman assists in all Workshop areas(Mechanics, Trailers, Repair Shop, Panel Beating, Electricians, Welders, Oil, Paint, Washbay and Workshop Administration Departments) and the fleet(forklifts, company cars, generators, trucks, trailers and any other machinery and or vehicles used) within the company, overseeing and developing each area and managing the human resources, in order to guarantee the efficiency and quality of service within the Company
Required Skills
Hands on / mechanically minded / team player
Exceptional communicator
Quality control
Additional Requirements
This very well know automotive company is looking for a dynamic car sales executive for second hand premium brand cars.
Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
Develop buyers by keeping a good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommending sales campaigns and promotions
Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.
Close sales by overcoming objection(s); complete sales or purchase contracts; explaining provisions; offer services, warranties, and financing; collect payment and deliver automobile
Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications
Explore new opportunities in order to add value to job accomplishments
Figure out customer’s needs by listening and asking questions
Perform walk-around with a new and old customer and demonstrate features of suitable vehicles
Effectively close sales
Ensure that customers understand the vehicle’s operating features, paperwork and warranty
Establish and maintain follow-up system, which encourages repeat business and referrals
Report to the sales manager regarding reviews, analyses , objectives, and planned activities
Participates in sales meetings and training provided by the dealership and manufacturers
Review sales statistics and plan more effectively to improve sales.
Required Skills
Energetic and happy
Must have previous automotive experience with premium brand cars
Additional Requirements
This very well know automotive company is looking for a dynamic car sales executive for second hand premium brand cars.
Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
Develop buyers by keeping a good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommending sales campaigns and promotions
Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.
Close sales by overcoming objection(s); complete sales or purchase contracts; explaining provisions; offer services, warranties, and financing; collect payment and deliver automobile
Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications
Explore new opportunities in order to add value to job accomplishments
Figure out customer’s needs by listening and asking questions
Perform walk-around with a new and old customer and demonstrate features of suitable vehicles
Effectively close sales
Ensure that customers understand the vehicle’s operating features, paperwork and warranty
Establish and maintain follow-up system, which encourages repeat business and referrals
Report to the sales manager regarding reviews, analyses , objectives, and planned activities
Participates in sales meetings and training provided by the dealership and manufacturers
Review sales statistics and plan more effectively to improve sales.
Required Skills
Energetic and happy
Must have previous automotive experience with second hand premium brand cars
