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Duties Includes:
Ensures the Parts team adheres to legal, environmental and health and safety requirements while ensuring the safety and security of people, vehicles and property at all times reporting any known faults or hazards
Leads, develops and motivates the Parts team
Drives performance to achieve key targets and deliver continuous improvement
Develops the Parts business within the Dealership
Works as a full member of the Dealership team
Required Skills
Trade parts sales volume and profitability targets
Accessories and merchandise sales penetration
Customer satisfaction targets (e.g. CLP, mystery shop)
Process delivery and compliance (e.g. Sales core process)
Employee engagement and retention targets
Employee training and development targets
Additional Requirements
Responsibilities and duties include but are not subject to:
Developing short and long-term goals for each department manager (includes administrative, sales, parts and service departments).
Planning and developing short and long-term goals and objectives annually and submitting time projections to corporate management for approval.
Effectively communicating with the managers on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.
Providing dealership management with weekly reports on the financial condition of the dealership.
Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.
Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
Overseeing training of all department managers and senior staff.
Maintaining an enthusiastic attitude to build positive employee attitudes, morale and team work.
Creating cost-effective advertising programs and merchandising strategies for the dealership.
Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints
Required Skills
Critical Thinking and Problem Solving Skills
Planning and Organizing
Communication Skills
Persuasiveness
Influencing and Leading
Additional Requirements
Duties to Include;
Ordering, stocking, sales and marketing.
Required Skills
Must be a hard worker, very competent with computer systems
Must have good people skills, have an analytical brain.
Basic Understanding of Mandarin an added advantage.
Additional Requirements
The scope of responsibilities of the Workshop Foreman assists in all Workshop areas(Mechanics, Trailers, Repair Shop, Panel Beating, Electricians, Welders, Oil, Paint, Washbay and Workshop Administration Departments) and the fleet(forklifts, company cars, generators, trucks, trailers and any other machinery and or vehicles used) within the company, overseeing and developing each area and managing the human resources, in order to guarantee the efficiency and quality of service within the Company
Required Skills
Hands on / mechanically minded / team player
Exceptional communicator
Quality control
Additional Requirements
Duties to include:
Experience with Volvo/ European Vehicles – We run FH440 models
Hands on approach with mechanical issues
Management of mechanics and staff to ensure jobs are completed timeously
Procurement of stock
Stores & stock management
Creating Job Cards and posting supplier invoices using Pastel
Willing to learn or has experience on diagnostics for our vehicles
Keep record of tyres through our Tyre Navigator system
Oversee the general day to day activities of the business
Required Skills
Experience with Volvo / European Vehicles (FH440 Models)
