Available Jobs - Travel / Tourism / Leisure(7)
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Available Jobs Travel / Tourism / Leisure
Day to day co-ordination of safari activities and guiding
Promoting and Selling Activities
Managing Bush Dinner Experiences
Ensuring all guests needs are taken care of ensuring constant professionalism at all times, ensuring Guest experience and attention is of the highest standard
Should have capacity to initiate own work plans seeing them through to completion and should be results oriented
Excellent communication skills
Strong effective leadership skills
Be of a pleasant disposition, and a high achiever
Duties to include:
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key persons
Keep financial statements and documents
Reach the revenue and profit targets
Excellent knowledge of travel software
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
As well as strong attention to detail
Excellent verbal and communications skills
Strong work ethic
knowledge of GDS systems
Able to work efficiently on your own.
Excellent computer skills
The successful Candidate must be well traveled, have excellent sales experience and abilities with vast travel knowledge and experience.
promoting and marketing the business
dealing with customer queries and complaints
providing advice about visas or passports
recruiting, training and supervising staff
maintaining statistical and financial records
planning and selling holidays and insurance
meeting profit or sales targets
preparing promotional materials and displays.
Dealing with general enquiries via e-mail, telephone, live chat & social media
Confirming reservations by telephone
Resolving pre-departure customer service issues
Checking web bookings/invoices made for accuracy and to ensure booked correctly
General administration as required including amendments & cancellations.
Well spoken and professionally presented
Good interpersonal skills
Verbal communication skills
Travel Reservations Experience Essential
Knowledge of European Destination Desirable
Motivated and Reliable
Flexible approach to work
Excellent Customer Service skills
Must be familiar with Amadeus and or Galileo travel systems
You will need to be e a dedicated, assertive and determined individual with excellent customer service and strong administrative abilities
Good business writing and verbal business communication skills are essential
Good telephone manner and the ability to communicate effectively over the telephone
The ability to work in a small business environment.
The ability to work under pressure and to adhere to deadlines
The ability to deal with customer queries in an efficient and pleasant manner
A customer service orientation towards customers and suppliers
The ability to work independently and achieve agreed to goals, objectives and targets without having to be micromanaged
The ability and willingness to work after normal business hours to assist various activities.
Leasing Agent Responsibilities:
Recording and updating details of prospective and existing landlords and tenants into computer database swiftly.
Examining properties and informing maintenance staff of issues.
Advertising available properties and conducting property tours as part of marketing activities.
Screening prospective tenants to ensure they meet eligibility requirements.
Completing lease applications and assisting with verification of application information.
Informing prospective tenants of results.
Inspecting properties when tenants take occupation and vacate.
Liaising with tenants to provide information and address their complaints and concerns.
Maintaining and storing documentation effectively.
Accepting rent payments, security deposits and other applicable fees.
Proficient knowledge of real estate industry, property management principles and relevant legislation.
Outstanding communication skills, both verbal and written.
Excellent negotiation and problem-solving skills.
Strong people skills.
Available to work extended hours.
Call Center Agent Job Duties:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Verbal Communication.<br.> Phone Skills, Listening.
Data Entry Skills.
Attention to Detail.
The position involves every aspect of running a 54 bed Lodge with a staff compliment of 36 so there is an element of patience and energy required. The lifestyle is what makes this opportunity so appealing so if you are looking for that remote safari location and you have a keen interest in wild life, fishing and the social side of hospitality with previous experience running a Tourist Lodge then this might be right up your street.
This opportunity is open to couples and is offering a joint (local) RTGS salary of $6,500.00 Gross per month, full accommodation and meals provided, transport and fuel provided for work purposes.
As the ideal couple you will have the following skills/requirements
Valid Zimbabwean drivers license
Minimum 2 years working experience in lodge environment
Staff management experience
Food & Beverage experience
Computer literate essential knowledge of reservations and POS systems (Her duties will also include FOH and reservations)
Good administration skills / attention to detail
Some marketing knowledge or experience will be an advantage
Good General maintenance skills and experience (for Him)
Hospitality qualifications would be a distinct advantage
Excellent staff management skills