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Selling products to Wholesalers
Establish, develop and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

-To execute marketing campaigns in line with the Franchisor’s marketing directives.
-To develop new marketing initiatives aligned to the company’s goals that will assist in driving sales.
-To establish the company brand image as trusted and professional.
-Responsible for all promotional activities.
-Assisting with the production and collation of information for marketing materials and literature.
-Coordinating the production of a wide range of marketing material.
-Assist with the collation of information for promotional literature.
-Updating and maintaining the marketing documentation and databases.
-Managing company events & booking venues.
-Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness.
-Conduct market research and identify trends.

PURPOSE OF ROLE:
To develop and coordinate the division’s sales strategies for their product portfolio and services. A special focus is given to developing and coordinating the implementation of customer focus. This includes the management and control of their products’ availability for both old and new products. Provide effective sales support to the Sales team enabling them to fulfill their duties required for the business unit to meet deadlines and objectives in line with policies and procedures of the company.

DUTIES & RESPONSIBILITIES
• Maintaining current business
• Growing and diversifying the division’s customer base
• Promoting the division’s brand
• Develop and expand a standard pump repair portfolio
• Grow, develop and support their branch sales and Sub-Sahara sales
• Develop in conjunction with management a regional sales strategy that is dynamic and fosters change within an ever-changing global sales environment
• Achieve objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance
• Ensure that the sales department works cross-functionally with other departments.
• Collaborate with marketing to generate new lead sources and expand the target customer base, or with product and research teams to make sure customer needs are met
• Comply with and enforce all COMPANY Policies and Procedures
• Carry out all other reasonable tasks that may be delegated from time to time
• Assist fellow employees with daily functions as and when required

Purpose of Role:
Develop, implement and execute strategic marketing plans in order to attract potential customers and retain existing ones. The day to day marketing activities of the organisation and long term marketing strategy for the company. Introduce, promote and support the companies Automation Products to the Sub-Saharan Market. Maintain high standards of support in accordance with company procedures contributing to the success of the Operational business units, in line with the objectives of the company.

Brief Description of the Position:
Managing all marketing for the company and activities within the marketing department
Developing the marketing strategy for the company in line with company objectives
Coordinating marketing campaigns with sales activities; Monitoring the company’s marketing budget
Creation and publication of all marketing material in line with marketing plans
Planning and implementing promotional campaigns; Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns; Monitor and report on effectiveness of marketing communications
Creating a wide range of different marketing materials
Working closely with design agencies and assisting with new product launches
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
Analyzing potential strategic partner relationships for company marketing
Conduct various promotional activities and participation in trade fair and exhibition
Introduce modern, competitive products from the company Portfolio that meet local market requirements
Promote and support products to sales department and to customers
Focus on Consulting Engineers and high level decision makers
Internal and external training and presentations; Ensure all sales tools are functional and accurate
Monitor an ensure financial performance of our products; Support Marketing activities
Monitor opposition trends and activities
Comply with and enforce Company global Product Management strategies and procedures
Assist fellow employees with daily functions as and when required
Carry out all other reasonable tasks that may be delegated from time to time

Purpose of the role:
Provide high level customer service related to product sales to increase sales margins effectively and efficiently in line with budget requirements and business objectives with a desire to exceed targets. Ensure quotations and orders are processed in an accurate and timely manner, as well as develop positive solutions to complex challenges. Stay in touch with Global Market Area Management and their subordinates to develop market strategies and tackle Global Projects. Watch market and respective product developments in your area and share proactively the information with Product Management. Conduct work activities in a manner which conforms to current policies and procedures.

Key Accountabilities
- Develop Market Strategy for your area.
- Exchange Strategy and Market development with Global Market Area Management
- Interact with customers, observe customer needs, and share necessary product development of opposition to improve customer satisfaction and service levels
- Observe oppositions and Product changes in your Market Area and share the information proactively with Local and Global Product Management
- Optimize quality of service, business growth and customer satisfaction, as well as maintain and build relationships with customers through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparation and submission of quotations where specifications, client or end-users are involved
- Creation and maintenance for the sales organization in line with company group guidelines
- Respond to and follow up sales enquiries using appropriate methods
- Process orders and provide client updates on progress
- Record, Analyze, Report and administer according to systems and requirements (C4C)
- Comply with and enforce all policies and procedures, as well as carry your duties in a manner which conforms to current Health and Safety legislation, upholding Health and Safety Policy.
- Carry out all other reasonable tasks that may be delegated from time to time
- Leading and developing of suitable staff and assist and train fellow employees with daily functions as and when required
- Develop employees to ensure full compatibility within the areas of responsibility.
- Manage and motivate all staff and maintain a high standard of support enabling employees to fulfil duties to meet deadlines by setting objectives and achieve best possible performance
- Initiate continuous improvements in your Market Area to increase efficiency and effectiveness of your team and company processes

Establishing and maintaining Listings for all retail chains
Price changes for all retail chains
Order figures for import order generations
Brand / Range reviews – New lines or discontinue lines
Reacts to market demand – carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends
Research on new product lines
Negotiating of commercial conditions such as price, payment terms and distribution with chain head offices
Preparing the merchandising guidelines to present the Brand in the best way on the shelves, ensuring excellent
Merchandising Execution, and implementation of planograms to achieve volume and market share growth
Managing cross-functional relationships with stakeholders (Head Offices and Suppliers)
Supervising advertising, product design and other forms of marketing to maintain consistency in branding
Understanding brand objectives and strategies from brand principals(suppliers) and ensure that these are implemented and align to the business strategic plan
Agrees pricing with Sales and Admin Managers

The purpose of the role is to provide high level customer service related to product sales, to effectively and efficiently increase sales margins in line with budget requirements and business objectives with a desire to exceed targets. Ensure quotations and orders are processed in an accurate and timely manner, as well as develop positive solutions to complex challenges. Stay in touch with Global Market Area Management and their subordinates to develop market strategies and tackle Global Projects. Watch market and respective product developments in your area and proactively share the information with Product Management.

Duties will include, but are not limited to, the following:
• Develop Market Strategy for your area.
• Exchange Strategy and Market development with Global Market Area Management
• Interact with customers observe customer needs and share necessary product development of the opposition to improve customer satisfaction and service levels
• Observe the opposition, and product changes in your Market Area. Share the information proactively with Local and Global Product Management
• Optimise quality of service, business growth and customer satisfaction, as well as maintain and build relationships with customers through enhanced communication and client liaison skills. In addition, make use of appropriate propositions and ethical sales methods and preparation and submission of quotations where specifications, client or end-users, are involved
• Creation and maintenance for the sales organisation in line with company guidelines
• Respond to, and follow up on, sales enquiries using appropriate methods
• Process orders and provide client updates on progress
• Record, analyse, report and administer according to systems and requirements (C4C)
• Comply with and enforce all company policies and procedures, as well as carry your duties in a manner which conforms to current Health and Safety legislation, upholding the company Health and Safety Policy.
• Carry out all other reasonable tasks that may be delegated from time to time
• Lead and develop suitable staff, and assist and train fellow employees with daily functions as and when required
• Develop employees to ensure full compatibility within the areas of responsibility.
• Manage and motivate all staff and maintain a high standard of support enabling employees to fulfil duties in order to meet deadlines by setting objectives and achieve best possible performance
• Initiate continuous improvements in your Market Area to increase efficiency and effectiveness of your team and company processes

Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices, and availability. Key Skills *Great negotiation and communication skills will be essential for this role as it requires someone who can effectively communicate with customers, management & staff. *Report writing *Interpersonal skills *Computer literacy Job Role: Sales representative Industry: Sales / Marketing / PR / Advertising Salary: Negotiable Required Skills 2 Years of Experience

Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.

Our client in the FMCG industry is looking for a Junior Sales Representative to join their experienced team! Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.

Experience
2 years

Job Role: sales representative
Industry: Sales / Marketing / PR / Advertising
Salary: Negotiable

Attend to walk in clients.
Processing product orders.
Processing invoices for all sales transactions.
Checking prices and contracts are up to date.
Supporting the salesperson and accountant.

The salesperson is responsible for greeting customers, helping them find items in the store, and ringing up purchases.

Salesperson Responsibilities:

Greet customers.
Help customers find items in the store.
Check for stock at other branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.

Greet customers.
Help customers find items in the store.
Check for stock at other branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory
Meets sales objectives while remaining polite and helpful to customer

Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

Account Manager Responsibilities:

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

Duties to include
Knowledge of different brand requirements and decoding client briefs. Creating campaigns and reports
Conceptualizing, getting the right data base, designing and sending out emailers.
Web analytics.
Understanding the basics of content writing for the Company website, social media requirements and blogs.
Build websites, manage landing pages and also optimise them with plug-ins with the help and guidance from your team.
Prepare monthly management reports.

Duties:
Managing the front end operations
Managing stock levels
Making key decisions about stock control and ordering
Forecasting future sales figures
Monitoring employee activity
Coordinating the shipping and receiving of merchandise, and solving problems
Dealing with customer queries and complaints

Meet and greet clients and customers
Respond to internal and external enquiries via email, phone and face to face.
Provide customers with quotes and product knowledge
Perform general administration tasks
Update client databases
Provide daily reports to management

Responsibilities:
Present, promote, and sell products/services using solid arguments to existing and prospective customers.
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Establish, develop and maintain positive business and customer relationships.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Achieve agreed-upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.
Analyze the territory/market’s potential, track sales, and status reports.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends.
Continuously improve through feedback.

Job Summary
Will be responsible for delivering the overall sales targets in the assigned region and implementation of business strategy sustaining volume growth as well as increasing the numeric and weighted distribution within the prescribed sales policies. Will provide support to execute trade distribution and trade marketing activities within the region. Directing and developing the team to deliver, grow and improve capability.

Key Roles/ Responsibilities

Achievement of monthly sales target and payment collections
Delivers on sales and distribution targets across channels
Propose sales & distribution strategy, as well as tactical promotions for the region across channels
Manages & coaches’ sales team in the region
Ensures compliance of the sales team to the GTM fundamentals
Ensures monitoring, analysis and actions based on SFA data and reports
Gathers information relevant in understanding the business of the region such as competitor pricing & promotion, rate of sales, and market insight
Collaborates with the Modern Trade team and Van Sales team to implement the channel plans and promotions
Collaboration with the Trade Marketing team and Marketing Team in the implementation of brand programs
Achieves regional sales operational objectives, provides regional sales information and recommendations to strategic plans and reviews
Resolving problems, identifying trends, determining regional sales system improvements, implementing change
Recruiting, orienting, training and disciplining employees in assigned region clearly communicating job expectations
Monitoring, developing and appraising of team

Establishing the technical needs of the customer and suggesting appropriate products.
Explaining complex technical information to customers in a way that is easily understandable.
Following up with customers and resolving any issues that may arise.
Keeping customers informed about new technological products.
Compiling proposals and reports related to technical products.
Ensuring that sales targets are consistently met.
Reporting to management about sales made.
Updating records of customer communications and contact information.

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

Develop and implement sales strategies
Update clients on new product launches
Create an annual sales plan
Identify new clients
Analyse market trends and identify opportunities
Help to develop marketing strategies
Implement marketing strategies
Conduct sales analysis

Responsibilities: to utilize your best endeavors to ensure profitability.
ensure consistent, profitable growth in sales revenues through positive planning.
manage sales areas to maximize sales revenues and meet company objectives.
drive the sales team at a pace that will deliver results whilst leading from the front and personally achieving the target.
meet the targets set for you by management in respect of the sales and as well as the other products/principles sold and marketed by the Company.
set daily/monthly/annual targets and monitor performance and ensure that sales targets are met each and every month as agreed to and in conjunction with Cosmic and its principles..
manage and ensure that stores are not over or under stocked with Company products.
establish performance goals for each employee, and monitor if the employee is able to meet the expectations or not.
co-ordinate the sales operation with all the other departments of the company.
run morning and team meetings with sales representatives and merchandisers.
carry out monthly one on one reviews and quarterly appraisals.
coach, train and develop sales staff and develop sales training and incentive programs.
establish and manage effective programs to compensate, coach appraise and train sales in conjunction with the Human Resources manager.
recruit staff, organize and approve staff holidays and the preparation of rosters for approval by the National Sales and Merchandising Manager..
continuously motivate the sales team and inspire them to stay focused on company goals.
follow up and immediately report back regarding all sales queries to customers/National Sales & Merchandiser Manager.
ensure the appropriate and timely use of all marketing material.
generate additional sales.
maintain the office profile by set standards and develop market share.
be aware of market conditions and trends.
ensure instructions are set up correctly and the customer’s requirements are exceeded.
maintain a presence.
sell all company services strongly and ethically.
sell company services to generate new and repeat business.
keep records of all sales activities.
produce monthly reporting statistics.
progress sales deals with completion and deal with difficult customers on behalf of the team.
ensure constant communication up to and down the hierarchy.
set up and ensure all office systems and company policies are adhered to.
ensure all written communication is appropriate, accurate, and follows our standards (NB).
identify opportunities and negotiate more space at the store level.
monitor and maintain the company’s reputation and uphold the company’s values and culture.
deal with complaints received from customers.
be result and goal oriented.
Always implement the 4P’s pride, performance, passion, professionalism you will be required to carry out store..
visits as well as assist with stores in the absence of sales representatives in the capacity of a sales .
representative as prescribed by management within your portfolio, which stores may vary from time to time at the discretion of management.
Maintain a constant presence in store.
Analysing, rectifying, and improving stores and training sales representatives at field level to maximize sales.
you are required to obey all lawful instructions as issued by management.
calculation and management of cost-effective routes.
any other requirements as may be requested by the Company from time to time..

Responsibilities: To achieve volume, value and gross margin targets for customer accounts on a national and regional level.
Maintaining healthy customer relations.
To ensure implementation of the agreed brand, sales and customer strategies, trading terms, co-ad spends and action plans in line with Libstar processes..
To ensure availability and visibility.
To support the organisations strategic ambition, purpose and mission through the on-going execution of identified.
values and behaviours, strategic thrusts and enablers.
Manage customer account profitability in accordance with business and budget requirements; delivering the required top line, GM, and GM% as set out for customer accounts.
Managing the execution of category and brand plans in the customer team.
Develop customer strategy and plans; including annual activity planning, trading terms and co-ad spends.
Develop and report on customer insights; integrating these into marketing planning.
Develop and implement customer growth plans.
Conduct customer reviews at the relevant levels.
Develop and apply regional and national customer contact strategy.
Translate brand activity calendar into customer activation plans with appropriate trade marketing programs.
Develop category management capability in priority customers.
Develop and implement customer trading terms, pricing and merchandising strategy.
Track trade spends and manage customer P & L, optimizing profitability.
Develop and deliver customer communication strategy..
Create joint business and demand planning processes with priority customers.
Manage all commercial customer agreements (service levels, pricing etc).
Monitor and build customer relationships.
Deliver trade and related presentations as required.
Monitor competitor activity.
Ensure regular and accurate sales forecasting in conjunction with Supply Chain / Logistics / Procurement.
Spending time in the trade with National Customer Account Managers and National Sales managers.
Agree and implement customer call cycle planning and review regularly.
Motivate and lead the customer account team.
Collaborate effectively across departments/functions to ensure business objectives are aligned and delivered upon.
Creates and directs the desired organisational culture.
Develop customer team capability to ensure consistent quality of relationships with priority customers.
Develop and monitor core Customer accounts management performance/ KPI metrics.

Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
Creating frameworks that transform our social media sites into highly profitable platforms.
Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
Reviewing the security of checkout pages and payment procedures.
Creating promotional offers and checking to see that these are uploaded precisely.
Reviewing copy and legal disclaimers to verify their accuracy.
Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
Examining sales-related metrics to inform restocks.
Reporting on the utility of existing and novel strategies.

Meet and greet clients and customers
Respond to internal and external enquiries via email, phone and face to face.
Provide customers with quotes and product knowledge
Perform general administration tasks
Update client databases
Provide daily reports to management

Meet and greet clients and customers
Respond to internal and external enquiries via email, phone and face to face.
Provide customers with quotes and product knowledge
Perform general administration tasks
Update client databases
Provide daily reports to management

Creating engaging and SEO friendly content for the company’s website and social media pages
Have working knowledge of a design software e.g., InDesign for designing marketing material
Coordinating with the Head of Department to schedule all marketing activities and attend events
Capturing images and videos at events and editing the same for use on digital platforms
Keeping up to date with current digital trends and suggesting new ideas to enhance the digital strategy of the company to improve on the profit-making goals of the organization
Ensuring proper portrayal of brand’s image and tone
Preparing and conducting surveys/questionnaires to gather consumer feedback and analysing and tracking online marketing metrics
Administrative or other marketing support to assist with the efficient running of the company, as and when required

• Achievement of National vehicle sales targets through company owned dealerships and Sub-dealer Network.
• Delivering Market Share growth & profitability.
• Implementation of Marketing Calendar and planned activities.
• Jointly achieve assigned debt collection target
• Achieve Customer Satisfaction targets
• Building core competencies through the vehicle sales team and ensuring that these are maintained.
• Ability to coordinate and manage the brand in a professional manner and in line with the manufacturer’s standards.
• Responsible for vehicle debtor’s book and overall timeous collection of customer payments for vehicles.
• Develop and generate new business opportunities.
• Understands clients' needs and expectations.
• Responsible to inducting and carrying out continuous training and development of the sales teams.
• Responsible for the assigned team targets by cascading and leading in the implementation National sales team strategy and targets to achieve required performance and impact on sustainability and growth.

Duties to include:
Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high quality engagement and maintain strict adherence to sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products and services by ensuring own understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports.
Accounts Services (& Operations):
Provide support and input into Accounts (Customers/Creditors) with regular follow ups on overdue accounts.
Ensure up to date service level agreements are in place for all service stations in allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.
Branches/Offices & Diesel Truck Parks/Stops/Depots (sites):
Execute the development/design of best operating practices, processes, procedures, policies, stock planning and service level KPI’s as well as floor lay-out and look and feel of the branches/offices.
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Improve input costs at both sites and stations to improve profitability and competitiveness.
Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume).

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

Meeting with clients to ascertain the intended functions and appearance of each space.
Anticipating and informing clients of additional features which may be of use to them.
Giving careful consideration to the placement of water and electrical systems to ensure safety.
Creating a plan which details the layout and appearance of all installations and loose furniture.
Suggesting appropriate materials and finishes.
Assisting clients to select and supervise the work of independent contractors, so that their duties are conducted in accordance with clients' visions.
Informing clients about appropriate care for their kitchens.
creating cutting lists invoices an quotes
assists in sales

• Initiating sales / new business with potential customers over the phone. (Cold Calling)
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales targets.
• Keeping up to date with the market regarding promotions/specials.
• Meeting with certain clients to build relationships and do in house promotions/handing out of samples where authorised
• Following up on inquiries
• Providing price quotes
• Building relationships with new customer base, maximizing market share
• Assisting with any other functions within the Shop.

Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

• Achievement of monthly, quarterly and annual volume targets as measured through the IRD Volume.
• Identify volume opportunities within the informal market
• Manage in-store support as set out in the VMAPP structure
• Manage relationships with Tavern, Counter Service and IRD customers and internal stakeholders
• Call in the Informal Market customer base, as per agreed calling schedule
• Maintenance of customer master data to ensure all information is complete and accurate
• Ensure promotional objectives are executed as per the visual VMAPPS

• Achievement of monthly, quarterly and annual volume targets as measured through the IRD Volume.
• Identify volume opportunities within the informal market
• Manage in-store support as set out in the VMAPP structure
• Manage relationships with Tavern, Counter Service and IRD customers and internal stakeholders
• Call in the Informal Market customer base, as per agreed calling schedule
• Maintenance of customer master data to ensure all information is complete and accurate
• Ensure promotional objectives are executed as per the visual VMAPPS

• Develop strategies to ensure consistent growth in sales volume, brand penetration and market share based on deep understanding of demand distribution.
• Analyze consumer demand and ensure that the company’s products are available, accessible and competitive to ensure that sales targets are always achieved.
• Design systems and structures to ensure that the distribution system continually develops to meet existing and yet untapped demand that develop from marketing strategies. This will also include the development and management of specialist channels such as supermarkets, convenience stores, wholesale channels and duty free shops.
• Analyze the distribution system in place and periodically review the network system.
• Provide training and support on product knowledge, good handling and storage as well as good customer service to distributors and sales representatives to ensure that they are able to be effective as the primary interface with the customer.
• Conduct on-site visits on a sustained and regular basis to obtain market insights and to ensure products are always available and well presented.
• Liaise with production team and provide them with data on brand sales performance in the development of production plan.
• Ensure distributors are motivated and driven towards exceptional performance through incentive schemes such as promotions and awards.
• Analyze brand contributions and advise on pricing strategies to ensure growth in sales value by maintaining viable contributions from each brand.
• Program the off-take and re-order levels from the outstations distributors to enable supplies to be made on them in time.
• Commission research, analyze findings and present reports on trade dynamics (volume/value, shares, stock levels, etc.) as key inputs to management decisions regarding sales and marketing.
• Obtain early warning on developments in the markets including competitor activity, new market entrants, activities of counterfeiters, etc. through the network of distributors and specialist outlets.

Social media management
Content creation
Responding to customers across all social media platforms
Creating advertisements
Posting daily on social media platforms

The role will be to manage the Driver Salesman and Van Assistant, liaise with clients both corporate and more informal, interact with clients, deal and resolve any issues, manage orders and routes, etc.

Duties and Responsibilities:

*Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
*Makes telephone calls and in-person visits and presentations to existing and prospective customers.
*Researches sources for developing prospective customers and for information to determine their potential.
*Develops clear and effective written proposals/quotations for current and prospective customers.
*Expedites the resolution of customer problems and complaints.
*Coordinates sales effort with marketing, sales management, accounting, logistics, and technical service groups.
*Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
*Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
*Identifies advantages and compares the organization's products/services.
*Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
*Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.

Selling products to Wholesalers
Establish, develop and maintain positive business and customer relationships
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

Drive New business development activities on an end to end basis making use of all 4 main corridors.
Manage and Grow profitability on current existing portfolio of customers with addition of alternative service sales.
Manage the Commercial Back office to set performance KPI.
Manage the Corridors Matrix rate structure, negotiation, and monthly formulization to all Internal Stakeholders.
Co-ordinate all Corridor related operational and commercial activities in conjunction with the various heads of Departments and Port offices Obtain and compile statistics relating to Corridor operational and commercial activities in an efficient and pro-active manner to achieve weekly, monthly and quarterly results in line with the Corridors Development action plan.
Improve & develop market shares through active exploitation of sales leads,
market research and competitor analysis in conjunction with Commercial Department objectives.
Monthly reporting, ensuring timely & accurate and KPI adherence to set objectives.
Pipeline development and reporting.
JOB FUNCTION: LIST KEY TASKS & RESPONSIBILITIES
Corridor Development
Monitor/set goals in terms of quality of service from Beira port, Durban Port, Dar es Salaam Port & Walvis bay Port,
Measure / control/ report on Corridor development achievement
Provide Market research and analysis in line with Corridor Development and Commercial Objectives
Per-form competitors research and analysis in line with Corridor development and commercial objectives
Maintain close communications between customer and operations to ensure uniform understanding of customer expectations and proposed solutions, timeline, costs, and results.
Perform any other duties as assigned by the department head
Operational Activities
Development, maintain and compile central monthly Corridor rates, Buying rates from suppliers(Air Freight & Seafreight) -Commercial Platform.
Market Intelligence:
Quotation &Tender Management :
Manage the Quotations activity, monitor and improve the related performance (hit rate, response time, etc.)
Manage tender responses within prescribed deadline
Manage back office quotation software execution, KPI and targets
Manage tender responses as per required tender requirements: Technical document production.
Accounts management :
Manage key account Customer (Existing)
Identify commercial performance gaps and put corrective actions in place with the operations team
Monitor and report profitability analysis on accounts
Participate in debt recovery actions
Monitor customers’ satisfaction issues
Produce and attend the a monthly/quarterly KPI’s review per customer per month.
Escalate opportunities with regional/global impact to regional/corporate sales teams
Provide input and support for regional/global RFQs and/or for regional/global customers
Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams.
Provide monthly reporting on-time and within the agreed framework
Drive Business development on current Key account customers
Pipeline development and reporting
Systems management :
Manage CRM data input, accuracy and reporting.
Manage CRM admin team
Manage quotation tool templates, accuracy and updates for Lusaka
COMMERCIAL ACTIVITIES
Identify market opportunities and consumer requirements; define competitors share, strengths and weaknesses; forecast projected business; establish targeted market share.
Sustain rapport with key current and prospective accounts by making periodic visits; exploring
specific needs; anticipating new opportunities.
Respond to sales inquiries from new and existing customers.
Deliver presentations of the company services at conferences, customer sites and exhibitions.
Achieve annual sales goals and targets.
Maintain the company's contact CONCERTO database management with up-to-date contact, accurate and activity details.
Produce weekly/monthly/quarterly sales reports

Manage client relationships, identifying opportunities for new contracts. Analyze data and create reports to identify areas of business growth.
Monitor local and federal regulations.
Bid on new projects and negotiate contract terms.
Recruit and oversee contractors and vendors.

Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.

Budgeting, Planning and Reporting
Event management
Designwork
Inventory Control
I.T. and Online resources Management
Media Management
Maintain Supplier relationships
Reporting

Responsibilities Include:
Interacts with customers, face-to-face, to establish market information specific to them
Observe local market trends and relates impacts upon their customers
Collects competitor intelligence
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable service against competitor product offers
Passes on the information gathered to the National Marketing department for further analysis To win and develop Ad-hoc, Small, Medium and Large customers within a specific geographic territory in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity KPIs
To perform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service

Vehicle Valuations for sale or other purposes.
Ensures accuracy of vehicle information entered into the system.
Having regular meetings and checks with the checkers, salesman and ensuring effective communication.
Plugging revenue leakages through effective collection of entry fees, towing and other administrative fees.
Assists in making sure that auctions run smoothly through verification of vehicle information.
Ensuring all the necessary clearances are done on each vehicle ie ZIMRA and Police Clearances.
Payments of external service providers that is valet staff and towing companies.
Following up and formulating client contracts.
Dealing with day-to-day queries.
Performance appraisals and staff motivation Minimum Hiring Standards.

Duties:
Maintaining and improving the company's market share in assigned areas
Developing and enhancing customer relationships.
Attaining and exceeding agreed sales and gross profit budgets
Gathering market intelligence and Organising customer interaction activities.
Maintaining and enhancing the Company’s image at all times
Understanding customer requirements and proposing best products for customer requirements
Giving out Quotations and managing customer requirements from order to delivery
Offer after Sales customer support

Duties and Responsibilities:

• Develop, implement and Review Monthly Sales Activations
• Accurate analysis and reporting of Group Accounts market conditions.
• Effective management of Group Account A and P budgets
• Manage, drive and deliver - market share, sales volume, sales margin, development of new customers. Trade Visits PDA/Incentive Report (Portfolio of Evidence –Photos)
• Trade Visits TEV PDA, Campaign plans, Promotion Feedback reports
• Trade Visits
• Quarterly Incentive Report
• Trade Agreements – Group Accounts
• Social media visuals
• Implement effective direct sales strategies to achieve corporate sales objectives in On Trade Group Accounts
• Proactively identify changes in delivery systems, and competitive pressures and update business to adapt strategies and tactics accordingly
• Grow share and volume of Edward Snells’ products and Principals within designated account linked to sales strategy
• Work hand in hand with SMs to deliver implementation of strategy and activation across OT Group Accounts
• Annual Business plan development by group account/ Brand
• Quarterly Sales Plan Review by group account including brand performance in each Group account
• IBP integrated plan delivery and regular review through QBR process
• Distribution target by Group Account linked to Quality Tiers
• Detailed business plan for each key group account

This position will be based at the Head Office with regular regional travel required, reporting to the BU Head and Director of Global GTM.
Key Responsibilities -
Coach and audit countries regarding implementation, compliance and quality of GTM framework
Lead, drive and embed a data driven Winning Sales Culture, focused on PDCA cycle compliance
Customize and deliver GTM tools and facilitate training programs
Design, track and manage key GTM projects- Mapping, White Space expansion, Sales Efficiency improvement, GTM Distribution Models etc.
Audit line management compliance to guidelines, standards and processes and GTM metrics and tools, thereby impacting on sales management excellence & results
Implement and validate local sales productivity standards through field work and trend analyses, aligned to global standards
Monitor achievement of daily and MTD objectives within productivity standards within country and provide feedback to management where relevant on accuracy & compliance issues
Coach to ensure quality of compliance & execution of the knowledge and skills delivered via training
Ensure that there are cultural habits of teamwork, recognition and reward for exceeding the norm, including sales force incentive schemes aligned to global guidelines
Review and validate BI data integrity and KPI scorecards accuracy through regular interactions and structured drumbeats driving PDCA operational disciplines, to elevate countries’ performance,
Monitor and report on competitor activity (product, price, distribution, promotions) when in the field, to ensure fast and relevant response by management and consistent competitive advantage.

Duties and Responsibilities:

• Monitor all Marketing activity against agreed KPIs, develop performance metrics, understand consumer behaviour and insights, and provide timely data to help drive marketing decisions
• Provide actionable overall market and customer insights to address key strategic questions
• Responsible for tracking, reporting, and analysing the performance of marketing activities, ad-hoc analytic requests, and development/automation of regular reports
• Analyse external and internal customer data using databases, spreadsheet (Excel) models, web analytics tools, statistical analysis tools, and campaign management software tools
• Evaluates customers’ online behaviour and provide insights and recommendations for further enhancements to the guest experience with presentations to provide market and consumer insights
• Analyse user engagement and traffic through all digital channels (PPC, SEO, Direct, Referral, Display, Social, Reviews, Email etc)
• In addition to setting up standard web reports, the ideal candidate will continually mine Google Analytics and work closely with our agency for information and insights to improve website performance
• Set up and manage tracking mechanisms - work with the ecommerce agency to implement new tracking tools and ensure they are working properly on an ongoing basis
• Advise other marketing functions (e-commerce/website, online/offline advertising, brand, product, trade) as the knowledge owner for customer and market data
• Conduct market research to analyse the competitive landscape, determine brand perceptions, identify new market opportunities, and help with the overall SWOT analysis for all new products
• Devise and evaluate methods for collecting data (surveys, questionnaires, opinion polls) - interpret data, formulate reports, and make recommendations
• Remain fully informed on market trends, gather information on competitors, and conduct analysis on their sales, prices and methods of distribution and marketing to thoroughly learn about the competition
• Track and forecast trends in sales and marketing, and analyse in detail the data collected with thorough reports and results
• Collect and analyse data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand
• Measure the effectiveness of advertising, marketing, and communications strategies

The main purpose of the Position is to sell products from the Company across all channels of Distribution, implementing the Route-To-Market strategy as defined by Management and ensure management of Company Debtors within defined Terms and Limits
1. To sell Company products as per defined Route-to-Market strategy
2. To manage Debtors within prescribed Terms and Limits
3. To manage stocks – ensuring good house-keeping standards in order to avoid product damage and Loss in the warehouse
4. Customer Relationship Management – to create and maintain good relations with all customers in order to support Company business goals
5. Merchandising – ensure Company are well merchandized in the Trade – to create superior product visibility and accessibility in the Trade against competition
6. Market Intelligence – provide market intelligence to Management regarding opportunities in the Trade as well as competitor activity
7. To handle Imports clearing for product consignments from parent Companies in Zimbabwe

Identifying target clients for both Liner and Forwarding products
Target based profile – Achieving Targets is essential.
Complete Market knowledge for Container, RORO, bulk and Breakbulk.
Should have handled both Freight Forwarders and Direct clients.
Meet the Sales Process Standards.
Able to handle the weekly / monthly reports.

Responsible for the relationships with Brokers, Referral, and other business partners
• Ability to think strategically and create new opportunities, as well as the operational understanding to ensure delivery on those opportunities to the benefit of the business unit as well as the wider Commercial and Personal Business.
• Set and drive a high-performance culture.
• Build strategic and operational alliances with business units within the business unit and the wider group.
• Keep all stakeholders abreast of legislative changes by regulatory bodies and the opportunities they may bring in the Partner space for the business Unit.
• Deliver results in a matrix organisation
• Develop, align and implement strategic direction
• Developing and implementing a short-term and long-term tactics for sales
• Overall responsibility for developing, managing and implementing competitive sales and marketing strategies
• Developing and executing strategic plan to achieve sales targets and expand our customer base
• Expand distribution channels to increase revenue generation opportunities
• Recruit and manage sales teams and administration support teams

Duties:
Create and execute a strategic sales plan that expand customer base and extends global reach.
Meet with potential clients and grow long-lasting relationships by understanding their needs
Track, analyze, and communicate key quantitative metrics and business trends.
Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
Identify knowledge gaps within the team and develop a plan to fulfill them.
Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly.
Manage month-end and year-end close processes.

Duties and Responsibilities:

Prepare and deliver technical presentations explaining products or services to customers and prospective customers and engineers to assess equipment needs and to determine system requirements
Collaborate with sales teams to understand customer requirements and provide sales support
Secure and renew orders and arrange delivery
Plan and modify products to meet customer needs
Help clients solve problems with installed equipment
Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production
Help in researching and developing new products

Proficient using multi-social posting programs such as Hootsuite and HubSpot
General knowledge of Search Engine Optimization and internet ranking for web content
Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once

Maintain relationships with customers and grow key accounts.
Arrange for the timely delivery of orders.
Negotiate favourable trading terms.
Manage complaints, queries, and claims.
Hit daily and monthly Sales Targets.
Submit regular price surveys.
Maintain an organised and accessible filing system.

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Increasing brand awareness and market share.
Coordinating marketing strategies with the sales, financial, public relations, and production departments.
Developing and managing the marketing department's budget.
Overseeing branding, advertising, and promotional campaigns.
Managing the marketing department's staff.
Preparing and presenting quarterly and annual reports to senior management.
Promoting our brand at trade shows and major industry-related events.
Keeping informed of marketing strategies and trends.

• Achievement of monthly, quarterly and annual volume targets as measured through the IRD Volume.
• Identify volume opportunities within the informal market
• Manage in-store support as set out in the VMAPP structure
• Manage relationships with Tavern, Counter Service and IRD customers and internal stakeholders
• Call in the Informal Market customer base, as per agreed calling schedule
• Maintenance of customer master data to ensure all information is complete and accurate
• Ensure promotional objectives are executed as per the visual VMAPPS

• Achievement of monthly, quarterly and annual volume targets as measured through the IRD Volume.
• Identify volume opportunities within the informal market
• Manage in-store support as set out in the VMAPP structure
• Manage relationships with Tavern, Counter Service and IRD customers and internal stakeholders
• Call in the Informal Market customer base, as per agreed calling schedule
• Maintenance of customer master data to ensure all information is complete and accurate
• Ensure promotional objectives are executed as per the visual VMAPPS

The key role of a Sales Manager is to maintain sales quotas by managing a team that will meet or exceed target sales numbers. When revenue falls short, the Sales Manager must determine a strategy for success and instill the tools and training needed in the department to achieve that success.
The Sales Manager is expected to focus on the Corporate segment such as Banking, Insurance, Energy and Mining, Saccos, Upcountry business , Hospitality, international businesses, etc.
The Sales Manager will be an overall in charge of Enterprise and Public sector businesses sections. and ensure all these units meet their sales targets.
Focus on the company objectives/strategy and ensure the strategy are followed, key important of focus should be on pushing Managed Services products Connectivity services ( MPLS, Internet, (Fiber, Wireless, VSAT ) IOT, et).
Ensure the department achieves revenue targets by shaping structured prospecting tactics, strategies and Market territory coverage. Work closely with Head Of Product to design product, pricing and promotion solutions in concert with offer management, product, marketing and network planning.
Drive the sales efforts intended for to the Enterprise market at the same time build a Sales force that maximizes revenue growth within the company
Meet the sales target set within the given deadline with restricted territory, and accounts. Analyze the sales team, and check if the work there is going on smoothly or not and make amendments in the team members if necessary.
Coordinate the sales operations /revenue with all the other departments of the company
Continuously motivate the sales team, and inspire them to stay focused on company’s goals. Seek out new customers, and sales opportunities to help build up the empire

Job Function:
• Maintain and increase the company order intake for a geographic area and product range
• Manage and develop the company sales channel and expand the company customer base
• Define and provide sales and marketing plan for specific sales area or product range
• Support external and internal customers in solution definition and quotation work (technical and commercial), to meet customer requirements.
• Participate in project negotiations and make project quotations
• Assist with product development
• Provide Technical Support for the company products within Market Area
• Identify and target service and sales opportunities for the filter and environmental products Development of Service and Sales Strategy with the Market Area

Duties Includes:
Directing the distribution and sales of the products to clients and customers through a variety of channels.
Coordinating sales forecasting, planning and budgeting processes used within the department and to proactively Monitor and maintain high levels of quality, accuracy and consistency in the planning efforts.
Coordinating sales distribution by establishing sales territories, quotas, and goals.
Determining, monitoring and analyzing sales statistics and other metrics to determine sales potential and product requirements.
Manage, develop and monitor performance and activities of direct reports.

Job profile:
Customer Experience Managers (CEM) bridges the gap between the customer and the brand they work for. Their jobs ensure that each touchpoint across the customer journey is engaging, efficient, and effective. Customer Experience Management (CEM) uses information from the customer experience to gain insights from the customer’s unique perspective. The goal of CEM is to augment the customer experience and cultivate customer loyalty.

Job description:
Champion opportunities to consistently Improve the "Brand" experience
Drive customer retention, and switch from competitor brands
Map the customer journey and identify opportunities to proactively intervene on the client’s behalf
Guide team in effective resolution of customer issues and handle any escalations
Develop listening points in the customer journey, define and segment the customer base. Develop varying strategies to address segmented customer needs based on their progress on the adoption curve, defend the existing customer base and identify opportunities for continuous improvement
Test new strategies for driving customer value

Duties:
Develop and implement customer experience strategies,
Reviewing and pulling insights from analytics and data
Segmenting customers and audiences into meaningful groups
Using insights from data to make improvements, maintain the feedback loop flow, and predict future needs and problems.
Team alignment and collaboration to deliver on customer experience objectives
Brand blueprint/DNA ownership and maintenance
Effective execution of customer experience strategy: Define objectives, Develop hypotheses, establish a method of execution, Implement, Monitor and iterate based on customer experience and response.
Project management
Agency engagement
Performance monitoring, outlier diagnosis and management
Customer engagement and feedback to market insights
KOL management
New representative brand onboarding

People/Human Resources (HR)
Ensure the recruitment of high caliber employees (including but not limited to Account Managers, Branch/Diesel Truck
Park Leaders, Branch Agents, Pump Attendants, Security, Canteen & Maintenance Staff) to drive a high-performance culture across the area.
Effectively manage the team and the Customers within the assigned territory with strategic input and support from the Sales and Marketing Manager
Ensure that all permanent and temporary staff in the team have up to date employment contracts as per the company policy and/or the applicable local legislation as a minimum.
Implement and drive a high-performance culture to enable a pay for performance culture as directed by the Regional Manager and Company policy.
Ensure all non-performance, non-compliance and misconduct issues are addressed formally and timeously according to company policy and/or local legislations as a minimum.
Proactively manage all members of the team ensuring continuous and progressive performance. Operations
Total management of our own and 3 rd Party branches and diesel truck parks
Provide support and input into the rollout of best operating practices, processes, procedures, policies, stock planning and service levels KPI’s, as well as floor lay-out and look and feel.
Ensure adherence and compliance to business best operating practices, processes, procedures, policies, health, safety and environmental requirements.
Monitor, manage and improve stock levels, cash-up accuracy to eliminate stock-outs and minimize theft. Service Stations (stations)
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Monitor, manage and improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at both sites and stations to improve profitability and competitiveness. Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume). company and Business Development and Corporate Affairs
Provide support and input into the development and design of the new corridor development. Takeover, finalize, optimize and speed-up the corridor developments post the initial set-up. Take full accountability for the Corridor (Business) Development including new product and service development.
Identify and actively pursue new business (product and service) development opportunities prioritized by return on investment within both new and existing corridors, ensuring that you lead the team by example.
Apply special focus to enable the conversion of both new and existing products to be fully automated financial technology/online payment solutions to enable the minimizing of manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder/government relationships to enable and improve the pace of implementation.
Sales
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Ensure and drive high quality engagement by Account Managers and strict adherence to their sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan.
Approve the objectives of the team, and ensure their alignment to meet the set targets.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports. Finance
Provide support and input into the development of cost savings and budget plan/s.
Monitor, manage and ensure delivery, performance and adherence against cost savings and/or budget plans and/or spend plans/policies by all staff and sites.
Ensure business readiness of your assigned area and performance during and for all internal and external audits.
Regulatory, Compliance, Governance and Legal
Lead and manage with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory/licensing/strategic developments and risks to the CEO and Regional Manager.

Sales
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high quality engagement and maintain strict adherence to sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products and services by ensuring own understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports.
Accounts Services (& Operations)
Provide support and input into Accounts (Customers/Creditors) with regular follow ups on overdue accounts.
Ensure up to date service level agreements are in place for all service stations in allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.
Branches/Offices & Diesel Truck Parks/Stops/Depots (sites)
Execute the development/design of best operating practices, processes, procedures, policies, stock planning and service level KPI’s as well as floor lay-out and look and feel of the branches/offices.
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Improve input costs at both sites and stations to improve profitability and competitiveness.
Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume).

Summary of Role
The Key Account Manager is responsible for prospecting and acquisition of new business in line with the company’s sales targets, growing revenue within existing base and day-to-day management of client deliverables in order to maintain a high level of client satisfaction that results in account retention. The remuneration of the role comprises a fixed monthly salary and an attractive commission component.
Duties and Responsibilities
Prospect, create and convert sales leads with new and existing customers for attainment of set sales targets.
Build, manage and maintain an active sales pipeline for prospective clients, ensuring that all contacts and activities on the opportunities are accurately and timely logged onto the Sales Pipeline management system.
Coordinate installation implementation between inq.’s project team and the client for new sales Work-In-Progress (WIP).
Gather relevant market information, including product offering and pricing by competition, for internal analysis and product positioning.
Attend corporate events as required, including trade exhibitions and shows, to help generate sales interest of our products and services in the market.
Building and maintaining excellent relationships with existing clients, resolving client queries in a timely manner.
Work with relevant functions to ensure that incidents and problems on client’s services are managed and resolved in line with committed Service Level Agreements.
Keep abreast with the business needs of clients on the assigned base in order to identify opportunities of upselling and cross-selling additional products or services in order to grow revenue and attain client retention.
Accurately and timeously communicate clients’ needs with relevant units in the business to ensure customer satisfaction.
Monitor account status and ensure that all clients on the assigned base are adhering to contractual terms related to payment for services and that the debt does not exceed allowable levels.
Ensure regular governance meetings with clients are held and well documented.
Spearhead the implementation of any service improvement plans agreed with clients in liaison with relevant functions in the business.

Responsible for the planning and implementation of the business development and marketing strategy for the company or for a division within an organisation.
Responsibilities could include monitoring and maintaining the quality of marketing, market research and project development activities for a sector of the group's activities.
New business development
Managing existing clients, business and maintaining relationships
Plans, develops and implements brand strategies and marketing programs by performing the following duties personally or through subordinate supervisors.
Provides branding direction and develops and executes brand marketing programs.
Reviews market research to anticipate competition and market trends and translate consumer attitudes into new branding directions.
Coordinates and aligns brand strategy with corporate marketing plan.
Works with other departments to help develop advertising and promotional programs, pricing, positioning and packaging.
Responsible for budgets, achievement of sales targets and national promotion of the product range.
Job description
- Develop and implement marketing plans.
- Develop marketing programs which successfully achieve the marketing and business goals and are properly aligned with the company, holding company and subsidiary brands.
- Plans, develops and implement brand strategy in accordance the corporate marketing plan.
- Provide branding direction, develop and executes brand marketing programs.
- Closely monitors competitive and industry trends and ensures the company is responding to developments and staying competitive.
- Perform duties within agreed program budgets, manages expenses, and monitors progress toward maintaining budgetary goals.
- Manage selected outside vendors/suppliers and closely monitors their performance.
- Helps ensure all marketing activities, and outside partners are in full compliance with all regulatory, company, and company policies and practices.
- Execute marketing support with all other operational departments.
- Communicate marketing plans, programs, and results to other key departments and team members.
- Conducts industry research to support strategy development
- Plan and co-ordinate CSI / SED initiatives for the company

Maintain relationships with customers and grow key accounts.
Arrange for the timely delivery of orders.
Negotiate favourable trading terms.
Manage complaints, queries, and claims.
Hit daily and monthly Sales Targets.
Submit regular price surveys.
Maintain an organised and accessible filing system.

Duties and Responsibilities:
• Take over customer management responsibility for existing key accounts including Multinational and National top brands.
• Creating and maintaining a customer network, identifying core buying center processes, and carrying out competitive insights.
• Understanding and translating customer needs (from the first concept to product approvals to final contract closings) • Strengthening commercial online and offline negotiations by excellent business acumen.
• (Responsible for sustainable sales and profit growth).
• Team player in an international, fast-growing environment.
• Close collaboration within a multinational sales team.
• Share and communicate valuable market information internally through new digital channels.<br

Duties to include:
Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives. Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Implements trade promotions by publishing, tracking, and evaluating trade spending.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed.

Achieve growth and hit set sales targets
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Objective setting
Coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports monthly
Present realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of competition status
Responding to enquiries upon receipt
Generate and follow up quotes within 4-24 hours depending with scope of service
Update a sales quotation report
Secure business through quote follow ups
Communicate with team service expectations that match customer needs
Compiling and maintaining an updated monthly Shipping line rates schedule

Assist the store in ordering stock
Maintaining and reporting on daily sales
Be the liaison between the store and the sales rep.
Assisting clients with product choice
Keeping products and shelf space neat and tidy.
Be the product ambassador in the assigned store.
Assist with product launches and installation of promotional POS materials

Spending majority of time with customers, building the relationships, recommending products and services to customers
Work closely with customers to understand their needs in order to gain a deeper insight into the customer requirements
?Respond to customers’ requests timely and comprehensively
Involvement in the entire sales process
Generating proposals and quotations
Processing of accepted orders on the appropriate systems and software
Liaison with clients to ensure that the clients are updated on the progress of their orders at all times
Follow up on sales inquiries
Identifying new markets
Attending product-related training to develop relevant product and process knowledge
Attending training to develop appropriate skills
Liaison with the different internal departments to ensure the smooth execution of the customers’ orders
Gathering of market and competitor activities and information to assist in establishing market trends and developments
Ensure on-time payment from customers
Complete technical surveys
Achieve Sales budget and profit objectives
General admin

Develop sales targets with sales manager
Visit designated outlets in line with call schedule
Manage relationships between the company and customers
Implement and participate in sales driver activities
Perform market intelligence and give feedback promptly
Submit weekly, monthly feedback reports as directed
Prepare and supervise promotional events
Identify and develop new business
Perform any other duties assigned by senior management

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling, and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.

? Spending majority time with customers , building the relationships , recommend products and services to customer
? Work closely with customer to understand their needs in order to gain a deeper insight into the customer requirements
? Respond to customers’ requests timely and comprehensively
? Involvement in the entire sales process
? Generating proposals and quotations
? Processing of accepted order on the appropriate systems and software
? Liaison with clients to ensure that the clients are updated on the progress of their orders at all times
? Follow up on sales inquiries
? Identifying new markets
? Attending product-related training to develop relevant product and process knowledge
? Attending training to develop appropriate skills
? Liaison with the different internal departments to ensure the smooth execution of the customers’ orders
? Gathering of market and competitor activities and information to assist in establishing market trends and developments
? Ensure on-time payment from customers
? Complete technical surveys
? Achieve Sales budget and profit objectives
? General admin

Main Purpose:
To take responsibility for the planning, management and strategizing of the brands. The overall focus of the portfolio is the execution of the international program with local market interpretation.Taking responsibility for the overall financial performance of the brands, ensuring profitability and financial growth.

Key Results Area :
Budget Control National marketing programme Above the line (ATL) and Below the line (BTL) marketing strategies Implementation of promotions Forecasting and the management of the supply chain process Stock management and distribution Competitor awareness Launch programmes Sales involvement Administration duties

Job Specific Requirements :
To determine market size and performance trends within the retail chains utilising available data.
Coordinating, assimilation and interpretation of data To review product group and brand SWOT analysis within the retail sector Monitor sales performance and suggest appropriate responses
Ensuring communication to the sales team on brand direction, equity guidelines, store execution, merchandising and marketing guidelines of the brand for all store level activities.
Evaluating the performance of individual products, determining their position in terms of product life cycle and taking the necessary action in promotion, rationalisation and new product activities
The setting of logically derived marketing objectives incorporating brand growth, sales, pricing and profit
Formulation and implementation of the marketing strategy within the parameters of the policy set by the principals to ensure the achievement of marketing objectives
Budgeting and forecasting
The control and monitoring of marketing spend on a monthly basis
The initiation and co-ordination of promotions and marketing activities in accordance with brand equity
Implementation of cost efficient and effective promotions ensuring the achievement of objectives within the set budgets, communication to merchants and retailers
Negotiation and communication of retail program with the respective merchant divisions, stores and sales teams Implementation of new product launches, new sku’s line extensions and limited editions
Providing training and motivation
Ensure strong retail marketing programs and communicated and executed appropriately within each retail chain and customer.
Provide regular updates and business overviews and assessments of analysis, to the various management levels within the Company and the principals of the brand(s).

Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth

Drive daily sales targets and KPI’s as agreed
Build strong relationships with current customers
Continuous coaching of sales team in order to achieve sales targets
Aggressively build the company brand – through your team - with current and prospective customers Management reporting on performance and results
Honesty in dealing with and managing the assets and cash within your team
Manage company policy and procedures on cash management and risk elimination
People performance management and training
Ensure all internal policies and controls are adhered to at all times
Monthly performance reviews with sales team and implementation of corrective action
Conduct weekly meetings with the sales team and implement corrective action on areas identified

Responsibilities
Must have power tools experience.
maintain the old customers and develop new customers in the local market: Select the strategic partners (good Regional layout)
Formulate and improve the strategies of advertising and promotion. Assist the headquarter in accurately communicating the brand positioning and value.
Track and analyze the current brand competition situation in the market and feedback on the marketing information to the headquarter timely.
Formulate and improve the strategies of customer service.
Supervise the implementation of wholesale prices.
Need to drive the company's strategy to the Thailand market.

Responsibilities
Must have power tools experience.
maintain the old customers and develop new customers in the local market: Select the strategic partners (good Regional layout)
Formulate and improve the strategies of advertising and promotion. Assist the headquarter in accurately communicating the brand positioning and value.
Track and analyze the current brand competition situation in the market and feedback on the marketing information to the headquarter timely.
Formulate and improve the strategies of customer service.
Supervise the implementation of wholesale prices.
Need to drive the company's strategy to the Thailand market.

Responsibilities
Must have power tools experience.
maintain the old customers and develop new customers in the local market: Select the strategic partners (good Regional layout)
Formulate and improve the strategies of advertising and promotion. Assist the headquarter in accurately communicating the brand positioning and value.
Track and analyze the current brand competition situation in the market and feedback on the marketing information to the headquarter timely.
Formulate and improve the strategies of customer service.
Supervise the implementation of wholesale prices.
Need to drive the company's strategy to the Thailand market.

Responsibilities
Must have power tools experience.
maintain the old customers and develop new customers in the local market: Select the strategic partners (good Regional layout)
Formulate and improve the strategies of advertising and promotion. Assist the headquarter in accurately communicating the brand positioning and value.
Track and analyze the current brand competition situation in the market and feedback on the marketing information to the headquarter timely.
Formulate and improve the strategies of customer service.
Supervise the implementation of wholesale prices.
Need to drive the company's strategy to the Thailand market.

Responsibilities
Using various strategies and tools to provide effective solutions to customers' concerns.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
Providing recommendations about new features and product improvements.
Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry developments.
Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Duties and Responsibilities include but are not subject to:
Sourcing potential new customers.
Maintaining regular contact with existing customers.
Traveling to the customer's location to talk about our product range.
Demonstrating the technical features and benefits of our products.
Advising customers on technology upgrades and related products.
Composing tender documents and customer proposals.
Generating purchase orders and sales receipts.
Maintaining strong customer relations.
Attending product training courses and seminars.
Meeting sales targets.

Achieving set sales targets.
Gathering market intelligence.
Assisting customers with technical information on products.
Invoicing sales.
Banking daily sales.

To support Marketing and business projects through development and design of creative video/interactive content for print, exhibition, website, advertisements, and social media
Collaborating with the marketing team to determine appropriate visual, textual, and animated elements of projects
Developing and producing multimedia pieces for use on websites, in multimedia presentations, and for interactive displays and exhibits
Originating innovations artwork and media for final approval and distribution>br> Social media content design and management
Studying design briefs and determining requirements>br> Scheduling projects and defining budget constraints
Conceptualizing visuals based on requirements
Preparing rough drafts and presenting ideas
Developing illustrations, logos and other designs using software or by hand
Using the appropriate colors and layouts for each graphic
Testing graphics across various media
Amending designs after feedback
Ensuring final graphics and layouts are visually appealing and on-brand

Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.

Formulate & deploy a sound E-Commerce strategy
Merchandise the website with the right products, i.e., top 20 retailing
Ensure maximum customer shopping experience online
Conduct periodic market research on online global customer shopping trends and make adjustments to offering accordingly
Engage online customers and refine website merchandising & content
Manage E-Commerce staff
Define and perform routine E-Commerce performance metrics & compile monthly reports
Manage logistics for products purchased online
Collaborate with other functions that are critical for E-Commerce operations
Oversee & monitor all technical intervention by IT on the website

Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
Greeting customers as and when they enter the store.  
Understanding the customers requirements and specifications.  
Providing the customers with solutions instantly.  
Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
Must treat all the customers with respect and courtesy.
Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
Should provide with quotes of various quotes which is appropriate.
Should also update the product details with any of the resources working in a continuous manner.
Keep yourself updated with the product inventory and its functionality.
Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
Perform inspections of the delivery vehicle whenever required.
Solving all the customer&#39;s complaints and issues about the product.  
Making sure the customer is satisfied with the products offered to them.  
Maintaining a strong relationship with new customers.  
Ensuring the space is clean and tidy all the time.  
Adhering to all the rules and regulations of the organization.

Duties to include:
Business Development: Analyses business potential, monitors competitor activities and plans and recommends counter measures.
Grow the Business: Identifies and pursues new opportunities to grow the business
Develops relationships with key decision-makers in target organizations for business development.
Organize marketing plans and strategies to drive volumes & achieve high profitability
Train and develop Sales and Marketing personnel
Ensure that the Sales & Marketing operations of all our businesses are in line with company’s policy.
Grow LPG sales and Revenues
Implements the business strategy by establishing a sound marketing mix to support business growth (products, pricing, promotion, and distribution)
Develop relationships with key decision-makers in target organizations for business development.
Analyzing business potential, monitoring competitor activities, and planning counter measures.
Identifying and pursuing New to Industry LPG business opportunities
Be responsible for improved public image of the organization
Ensure adherence to Industry (HSEQ) regulations by Sales Personnel.
Carry out decisions at the functional level to ensure sustainable and profitable operations of the business.
Motivate, train, develop and inspire the Sales & Marketing team to achieve set targets.

Responsibilities:
Planning and Strategy:
Meet with Regional and Area Managers to determine individual region brand objectives and strategies and ensure that these align to the strategic objectives set by the CEO and Sales and Marketing Manager.
Actively participate and contribute to the development and implementation of new Corridors (Business Development).
Research the markets and study the company’s brand offering to ensure alignment of all branding activities the overall company objectives.
Evaluate market trends of similar / competitor products, services, and industries to provide input into brand and marketing plans.
In line with the agreed Sales and Marketing Strategy and market information, create the associated brand strategies and roll these out.
Gather information and evaluate market trends of customers and the industry.
Monitor daily and monthly sales performance volumes, value and profitability to evaluate the effectiveness of implemented marketing and brand plans.
Identify opportunities for growth using market and knowledge and feedback from in-field sales personnel.
Present and execute creative ideas for marketing activities.
Help develop and optimize marketing campaigns (product launching and promotion).
Prepare reports on brand performance and sales.

Product Management:
Understand the Company product and service offering and align marketing and brand objectives.
Develop and implement new product, service and site launches.
Update and upgrade product and service packaging (presentation) and artwork, ensuring brand consistency in all areas.
Manage the creative development process for all “Above the line” communication together with the advertising agency, where applicable.
Manage media planning and spend.
Monitor and control of all “Below the Line” activity including sampling and activations, POS and launches.
Conduct trade and customer visits to ensure that branding and marketing activities are aligned at all times.

Budgets and Marketing Expense:
Assist with the development of the annual budget for brand and marketing strategies and plans.
Monitor and process marketing-related expenses, reporting on any variances.
Develop action plans that achieve the overall objectives within the budget and monitor planned versus actual return on investment.

Relationship Management:
Managing cross-functional relationships to deliver marketing objectives.
Act and engage professionally with customers, government agencies and other stakeholders in the execution of duties.
Manage 3 rd Party suppliers in a manner that is cost-effective and professional, managing any conflict timeously

• Achievement of monthly, quarterly and annual volume targets as measured through the IRD Volume.
• Identify volume opportunities within the informal market
• Manage in-store support as set out in the VMAPP structure
• Manage relationships with Tavern, Counter Service and IRD customers and internal stakeholders
• Call in the Informal Market customer base, as per agreed calling schedule
• Maintenance of customer master data to ensure all information is complete and accurate
• Ensure promotional objectives are executed as per the visual VMAPPS