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Lead the deployment of Zimbabwe sales strategies and enabling tactics, driving both acquisition and retention of revenue throughout the Direct Sales, Regular and National Customer revenue channels.
Deliver strategic imperatives adopted in collaboration with sales development and marketing initiatives that will generate new, retain existing business, and improve growth targets and market share.
Responsible for the development and implementation of marketing plans to ensure yield enhancement.

Act as the company gatekeeper with regards to CRM.
Greet customers warmly and ascertain problem or reason for calling.
Attend to customer queries via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Communicate with customers with updates of Application status.
Tracking customer products with Courier Services.
Administer customer cancellations, refunds, exchanges.
Manage customers to manage cancelation levels
Answer questions about warranties or terms of sale.
Interface with Service Centre on product malfunctions and status updates
Capture and verify customer details against KYCs.
Assist with tracking applications with relevant institutions
Inform customer of deals and promotions
Liaise with dispatch for shipment updates
Close out or open call records.
Compile reports on overall customer satisfaction.

The role will take responsibility for learning all details of the new products and then developing business opportunities and sales of these products.

Resposibilities:
Increase Revenue earning customer net additions – Prepaid
Increase Revenue earning customer net additions – Postpaid
Achieve Net Revenue of the zone
Deliver on Channel Satisfaction Score
Expand distribution Width and Depth
Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area

Responsibilities:
Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
Identifying promising prospects through cold-calling, networking, and customer referrals.
Ensuring that all sales administration and customer service activities run smoothly.
Providing overall guidance to newly-recruited Sales Representatives.
Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
Analyzing sales metrics to determine whether current sales strategies are effective.
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Strategy Development
Participates in the development of CZI Strategy, annual operational plans and periodic reviews including developing the attendant communication strategy, materials and activities for the same.
Develops, reviews and implements the Marketing and Communications Strategy for the Organization, in conjunction with Management
Develops and implements the Annual Work Plan for Marketing and Communications
Conducts Member Perception and Satisfaction surveys once every year
Analyses and reports on the Marketing and communication activities and performance in accordance with the results defined in the marketing and communication strategy documents
Public Relations
Profiles CZI activities in order to enhance visibility and positive image in line with its mandate, strategy and stakeholder interests
Develops promotion materials in consultation with the relevant managers for activities being undertaken
Advertises specific events pre, during (real-time) and post
Maintains CZI’s brand through goodwill and stakeholder management
Brand Management
Lead the development of and continuous updating of the CZI Brand manual and oversee its implementation
Track the successful execution of services to members including member satisfaction
Staff Management and Development
Delegates tasks and collaborates with cross functional colleagues for successful execution of the goals, objectives and targets
Internal Communication
Contributes to the choice of internal media channels for communication with staff
Creates awareness on all levels and activities
Risk Management
Undertakes Departmental planning and risk analysis
Maintains the department’s risk register, implements risk mitigation measures and evaluates their effectiveness
Reports on risk and opportunities to the CEO and other relevant interested parties

Needs to meet new customers and grow the businesses
Must be aggressive in sales Approach
Ability to understand customers needs and supply them accordingly
Following up with customers
Documenting and tracking quotations, orders and backorders
Informing management of imminent stock-outs in good time
Ability to problem solve and recommend alternatives to customers
Good communication essential
Ability to learn new and technical products
Job is both internal and external sales
Ultimately sales value driven and rewarded.

Ability to understand customers needs and supply them accordingly
Following up with customers
Documenting and tracking quotations, orders and backorders
Informing management of imminent stock-outs in good time
Ability to problem solve and recommend alternatives to customers
Good communication essential
Ability to learn new and technical products
To recommend external salesmen where to visit clients
Ultimately sales value driven and rewarded

Needs to meet new customers and grow the businesses
Must be aggressive in sales Approach
Ability to understand customers needs and supply them accordingly
Following up with customers
Documenting and tracking quotations, orders and backorders
Informing management of imminent stock-outs in good time
Ability to problem solve and recommend alternatives to customers
Good communication essential
Ability to learn new and technical products
Job is both internal and external sales
Ultimately sales value driven and rewarded

Ability to do excel based quotes quickly and accurately
Following up with customers
Documenting and tracking orders and backorders
Informing management of imminent stock-outs in good time
Ability to problem solve and recommend alternatives to customers
Good communication essential
Ability to learn new and technical products
To recommend external salesmen where to visit clients
Ultimately sales value driven and rewarded

Strong focus on team structures
People capability development
Channel strategies (driving market share and volume growth across brand categories)
Budget management
Marketing integration
National key account management
Develop channel plans aligned to Marketing, Account and Sales Strategy.
Point of Sale opportunity identification and strategy conceptualization with POP agency.
Management of the channel implementation process with the regions.
Advise Key Account Managers on promotional grid development.
Collaborate with Channel partners for strategy development.
Develop a commercial proposition by channel/group with categories (pricing, margins, and route to market).

The successful incumbent will drive desired results daily through his/her team and report on activities daily, weekly and monthly.
The Area Sales Manager anchors and improves the company’s business relationships with our customers.
The Area Sales Manager will report to the COO.
DUTIES AND RESPONSIBILITIES
Drive daily sales targets and KPI’s as agreed monthly.
Build strong relationships with current customers.
Aggressively build the Selpal brand – through your team - with current and prospective customers.
Management reporting on performance and results.
Manage assets and cash through your team.
Manage company policy and procedures on cash management and risk elimination.
People management and training.
Ensure all internal policies and controls are adhered to all the time.
Monthly performance reviews with sales team and implementation of corrective action.
Conduct weekly meetings with the sales team and implement corrective action on areas identified .

The successful incumbent will drive desired results daily through his/her team and report on activities daily, weekly and monthly.
The Area Sales Manager anchors and improves the company’s business relationships with our customers.
The Area Sales Manager will report to the COO.
DUTIES AND RESPONSIBILITIES
Drive daily sales targets and KPI’s as agreed monthly.
Build strong relationships with current customers.
Aggressively build the Selpal brand – through your team - with current and prospective customers.
Management reporting on performance and results.
Manage assets and cash through your team.
Manage company policy and procedures on cash management and risk elimination.
People management and training.
Ensure all internal policies and controls are adhered to all the time.
Monthly performance reviews with sales team and implementation of corrective action.
Conduct weekly meetings with the sales team and implement corrective action on areas identified .

Close and grow sales through professional communication with existing and potential clients
Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs
Communicate sales or service opportunities and customer concerns or suggestions
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
Understand and comply with established guidelines that ensure a safe and healthy work environment
Coordinates company staff to provide exemplary service to customers
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Work with the engineering team to ensure customer project requirements are met
Maintaining records of customer communications and contact information as required
Making technical presentations, webinars
Attending and participating in trade shows, conferences and other marketing events
Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
Working knowledge of the design tools and price calculations
Researches market requirements and market data
Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies

Investigate New Opportunities – branding, merchandising, product, delivery
Create marketing communications, such as advertising, public relations, social media, promotions, rebates, discounts and other marketing techniques to help sell product
Regular Customer Visits
Build customer relationships in Retail, Wholesale and Informal Sector
Retail Brand Development and Management: that is conduct market research, customer profile determination, product development, distribution strategies and brand management
Business reviews with customers
Product Launches
Develop sales materials such as call sheets, brochures, catalogs, etc
Manage Retail Listings, Price Increases and Return Policies

Duties to include
Product Research
Managing the Product Development Process
Product Training

Acquisition of new business
Retaining and protecting business interests in own territory
Formulation and implementation of sales strategy for own territory
Debt collection in accordance with the trading terms
Monitoring and reporting on changing customer trends
Liaising with the relevant support departments to ensure a proper level of customer service is maintained

Responsibilities will include:
Develops and implements the marketing strategy for principals and products in order to meet short medium and long term corporate strategic objectives and quality and quantity standards.
Develops, implements and monitors an annual marketing strategy, business plan and budget for the category, ensuring alignment with corporate and principals marketing strategy and that the agreed budgets are not exceeded.
Builds relationships with principals and is the primary point for reporting to ensure marketing strategies and objectives with principals are adhered to, and implemented within agreed timelines.
Coordinates the gathering of market, trade and channel data, as well as consumer trends and knowledge .
Custodian of corporate identity standards, and that of it’s principals and their brands

Achieve set targets on volume and turnover,
Recruitment and retention of large scale farmers and integrated operations,
Management of key farmers orders and organising deliveries for key accounts as per SLA,
Biding to supply NGO programs,
Customer Plans drafting,
Carrying out monthly and quarterly business reviews,
Compilation of customer performance data and feedback nutrition department,
Customer relationship management,
Maintenance of performance scorecards with all key accounts.

Duties and Responsibilities include but are not subject to:
Proactively grow and defend the companies' Enterprise client Market share in strategic solution areas.
Meets or exceeds Month-on-Month, Quarterly and Annual revenue & margin quotas using margin management techniques
Increase revenue by managing Usage and Retention activities with the large Corporates/organizations
Revenue growth of existing and new clients
Perform sales activities to new and current customers to achieve or exceed assigned revenue objectives
Performs sales activities for an assigned segment or product/service line to maximize sales revenues.
Performs presentations; ensures resources are available for effective demos
Builds and orchestrates sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close
Manages a balanced pipeline representing all of the businesses being pursued
Identifies nurtures and closes new solution opportunities that results in substantial growth in the companies' share, revenues and margin
Represents the entire companies' portfolio of Enterprise products and services
Serves as internal client for all Enterprise Client fault related issues for resolution
Manages all commercial proposal submission and follow-up for Enterprise clients

The Sales Representative will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.
The Sales Representative will be responsible for the growth of revenue by proactive sales of the product portfolio in its territory and developing strong customer relations according to the organizational strategy for its assigned customer base.
Main Responsibilities & Tasks:
Promote and sell the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue target
Assess and analyze customer needs, respond to customer enquiries and suggest products and services as appropriate
Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
Coordinate and participate in marketing activities in assigned territory
Frequently assess the potential of each customer and plan to realize it into business
Manage and build strong customer relationships for long term partnership

Duties:
The role will take responsibility for liaising with medical professionals and representing the company products across the country.

Duties and Responsibilities include but are not subject to:
Recruit, hire, train, and oversee a team of automotive salespeople
Set sales goals, track progress, and lead the team to achieve and exceed those quotas
Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
Forecast sales for upcoming months and quarters
Step in to answer customer questions and issues when required
Coordinate and lead all regular sales meetings with the sales staff
Develop and manage a CRM platform to retain customers and seek out new prospective sales
Maintain a strong focus on the satisfaction of all customers
Compile regular reports for dealership management to review

Monitor and measure the Overall SSA region and Countries performance against agreed targets and ensure that reports are consistently analysed to identify BDP’s for sharing as well as opportunities for improvement.
Provide appropriate guidelines and recommendations to Countries and Regional CS Managers.
Work with Regional department for performance reviews and exploration of new business, supporting with reporting and Analysis.
Co-ordinate and liaise with key personnel in other functional areas, Regional Office, Global offices to ensure effective delivery of Key Account Customer Service
Work closely with Country Customer Service Heads/Managers and others within the team to support Customer Experience and revenue related performances in line with corporate, regional and country business goals and objectives
Software development and documentation for business analysis and presentation.
Advanced VBA, Tableau, Power BI and Excel tools - Automated excel Reporting templates. VBA and Macros programming and design.
JavaScript Applications - Contingency tools: Customer Service Quiz portal. Call type classification, Wallboard scroll design for quick announcements
ASPX web portal - CS Portal development on mynet intranet, content development, maintenance and module configuration.
Microsoft SharePoint Services - CS ishare maintenance and various reports configuration.
Complex Root Cause Analysis for operational (Shipment Transit & Tracking) and CX performance on all touch points across the business, providing intelligence to ICCC committee, tracking and trending and identified problem areas.
Work with Regional Performance Excellence to identify and drive key performance areas.
Design and develop programs/toolkits /guidelines on Customer Experience initiatives.
Support Omni Channel and self service for customer engagement.

Promoting the company’s products after communicating with in-store management and marketing teams.
Acting as the main point of contact with brokers, suppliers, and distributors in the region.
Implementing sales goals and communicating them to key individuals.
Preparing sales reports and submitting them to senior management.
Communicating with store managers to determine their needs.
Promptly responding to customer requests.
Maximizing growth potential of stores within the region.
Ensuring that stores comply with industry regulations.
Preparing budgets and analyzing the market.
Collecting customer feedback as well as market research.

Evaluating existing operations and developing appropriate strategies.
Training Store Managers in effective sales and supervisory techniques.
Creating and communicating sales targets at regular intervals.
Monitoring sales across stores to check that quotas are met.
Detecting, investigating, and remedying discrepancies in sales across stores, if required.
Setting and implementing performance standards across all stores.
Ensuring that employees observe company protocols.
Collaborating with other Area Managers to ensure that operations are consistent across the board.
Traveling to stores to conduct your duties on-site, as needed.
Informing your Manager of progress and pitfalls on a regular basis.

Sales
Create Proforma, delivery notes and Invoices.
Select appropriate products from stock
Properly prepare products for customer transportation.
Maintain counter area displays of product in an orderly and attractive manner.
Assist with and resolve customer complaints where necessary.
Keep abreast of new product information and upcoming products.
Any additional tasks assigned by the Branch Manager

Experience Required
a. Experience in FMCG specifically; Sales, Marketing, Route to Market, Merchandising and Logistics.
b. Understanding the income statement and driving the profit number
c. Team Leadership: Relevant experience leading teams with a diverse level of capability and experience
d. Work Environment: Working in a structured and metric based environment
2. Systems Experience Requirements:
a. Highly proficient in Microsoft Office Suite of Products including Outlook,
Word, Excel, PowerPoint, SharePoint, and OneNote.
3. Core Competencies Required
a. Data Driven Decision Making: Proven ability and track record of using data to
drive insights and inform effective decisions at all levels of the organisation.
b. Financial Acumen: Proven ability and track record of understanding what
drives company revenue, and how financial metrics provide insight as to how
the company is performing, and what actions need to be taken to drive business growth.
c. Leadership: Proven ability and track record leading authentically by putting others first through; active listening, acknowledging other perspectives, providing support to team members enabling them to meet both work and personal goals, involve team members in decisions where appropriate and building a sense of community. This is about having a practical / in the field approach to leading teams.
d. Business Acumen: Proven ability and track record of Understanding and utilizing global economic, financial, and industry data to accurately diagnose business strengths and weaknesses, identify key issues, and develop strategies and plans that will work at both a strategic and operational level. Critical to our business is that this competency is then translated into tangible outputs that are understood by all levels within the organisation.

Duties to include:
Carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends
Developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers’ expectations and to build the credibility of brands
Analysing the success of marketing campaigns and creating reports
Supervising advertising, product design and other forms of marketing to maintain consistency in branding meeting with clients and working with colleagues across multiple departments (such as marketing assistants, Marketing managers and chief marketing officers)
Managing budgets and a team of junior assistants
Organising events such as product launches, exhibitions and photo shoots

Sales lead generation, negotiation and closing sale
Sales reporting
Attending exhibitions and trade shows
Sales forecasting and tele selling
Converting Prospective sales into invoiced sales
Any other duties as may be assigned

Position will involve providing expert advice and information to customers regarding a variety of products offered by the company as well as providing clerical support services to the department.

Provides input to long term brand channel and business strategy.
Responsible for developing the annual marketing plan aligned to brand channel and customer priorities.
Responsible for the implementation of agreed brand plans and projects. Including brand campaigns, customer or channel-specific campaigns promotional offers new product development, etc.
Develops and champions customer channel and end-user insights and ensures insights are incorporated into strategies and plans across the brand category.
Gathers and analyses competitor information and ensures plans are adopted to incorporate learnings.
Leads relevant NPD projects ensuring adherence to the NPD process and cross-functional involvement.
Leads research process where relevant.
Ensures all brand and promotional activities are evaluated for effectiveness and learning incorporated to drive continuous improvement and improved ROI.
Effective management of the A and P budget.

We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.
Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
Responsibilities:
Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
Develop and monitor campaign budgets.
Plan and manage our social media platforms.
Prepare accurate reports on our marketing campaign’s overall performance.
Coordinate with advertising and media experts to improve marketing results.
Identify the latest trends and technologies affecting our industry.
Evaluate important metrics that affect our website traffic, service quotas, and target audience.
Work with your team to brainstorm new and innovative growth strategies.
Oversee and manage all contests, giveaways, and other digital projects.

Duties Includes:
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments

Present, promote and sell products/services using solid arguments to existing and prospective customers
Achieve agreed upon sales targets and outcomes within schedule.
Perform cost benefit and needs analysis of existing/potential customers to meet their needs.
Establish, develop and maintain positive business and customer relationships.
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Coordinate sales effort with team members and other departments
Analyze the market’s potential and document for management planning purposes.
Track sales and produce status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends in the market.
Continuously improve through feedback

On behalf of our Client, we are looking for an organized, passionate Senior Sales and Marketing Professional to assist in the advertising and selling of our company's services and to create competitive advantages for our company in the market industry. The Senior Sales and Marketing Professional responsibilities include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives. The Senior Sales and Marketing Professional represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends. The successful Candidate should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing specifically within Freight and Logistics Industry. Sales and Marketing Manager Responsibilities:
Promoting the company's existing brands and introducing new products to the market.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Gathering, investigating, and summarizing market data and trends to draft reports.
Implementing new sales plans and advertising.
Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Generating leads through Cold Calling.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.
Comprehensive and ongoing training Basic salary, car and cell allowance, petrol, commission, and incentives

Prepare, define & execute the Strategic Business Plan & Marketing and Operational strategies in line with company directives
Proactive business planning on customer, market demand and trends to meet divisional targets.
Having local market price under control, develop and implement the right Pricing strategies, price increase and discount/rebates.
Create and drive innovative ideas to increase our presence in your market
Implement divisional strategies.
Ensure execution on schedule, in budget, and to deliver target outcome.
Be responsible for compliance with the Company's ISO standards by all of its team.
Ensure every team member is contributing in a positive way to the Company goals.
Identify continuous improvement opportunities in team setup and teaming
Create an environment that supports learning and innovation, where the mistakes are not punish.
Encourage the team to be courageous, take actions and learn from the experience.
Make sure every new team member gets an effective induction to the role, and is assigned a more senior peer (mentor) for practical guidance in the first months.
Give continuous Responsible feedback to team members on their work – positive and constructive; establish Responsible feedback culture in the team.
Conduct annual Performance & Development Talks followed by regular Check-ins according to Company processes and in line with the company's Performance and feedback practices.

On behalf of our Fantastic Client we are looking for a highly driven, motivated Salesman Supervisor that is able to work under pressure and not afraid of extra hours if need be. The successful Candidates should have background knowledge of spares/trucks/equipment and filtration. Job Summary
Responsible for selling different parts in mechanical, hardware, repair, or parts stores. Assesses needs, takes orders, finds products, and checks out customers.
Primary responsibilities
Help customers find the spare parts they are looking for.
Read catalogs to determine new parts on market.
Ensure all necessary parts are stocked and ready for purchase.
Order new parts from catalog as needed.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Look over machine, product, or car to determine what part is needed.
Locate other vendors who have the part if it isn't carried in store.
Recommend substitute parts or show customers how to modify parts.
Examine parts for defects.
Exchange defective parts.
Check out customers.
Take cash, check, or credit card for purchase and dispense change.
Take inventory of stock and replenish when needed.
Take orders over the phone.
Sell parts to repair garages, retail shops, truck and bus companies, dealers, and the public.
Measure parts, using precision measuring instruments to determine whether similar parts may be machined to required size.
Set up merchandise for display.
Answer the customers' questions or problems.
Use knowledge of machines and equipment to discuss the use and features of parts.
Receive and deliver parts to customers.

We are looking for a passionate Sales Executive / Salesman to join this exciting progressive Company's Sales team based in Harare. The successful Candidate must be prepared to travel.
Responsibilities include (but are not limited to) generating leads, making sales calls, continuously updating the Client database, and meeting sales targets.
Some knowledge of Construction/Mining machines and Trucks
Self-motivated, good administration and team player.
Must be presentable, good command of the English Language (Ndebele would be an advantage)
Should be able to build rapport with customers and close sales
Setting sales goals and developing sales strategies.
Researching prospects and generating leads.
Contacting potential and existing customers on the phone, per email, and in person.
Handling customer questions, inquiries, and complaints.

Duties and Responsibilities include but are not subject to:
Drive the companies' growth strategy by segmenting the Lusaka and Copperbelt market and identifying promising new customer opportunities within the above-mentioned sectors.
Be part of developing sustainable solutions and creating maximum value for both parties’ long term
Build a strong pipeline of new opportunities
Achieve personal growth targets through a well-balanced growth plan
Lead and maintain strategic customer conversations with key decision makers in the field of Air and Sea logistics to identify customer's business objectives, sector requirements and challenges
Identify and create future opportunities through assessing business trends in the sectors
Position yourself as a strategic resource in developing innovative solutions for the client’s industry
Proactively identify new sub segments of the market by keeping up to date with changes

The role will be responsible for
Assisting all walk in customers
Engaging new clients and contracts
Strong knowledge of products and troubleshooting
Customer relationships

Duties will include the following but are not limited to:
Contact your assigned list of prospective buyers and gather energy usage and necessary details of the home, roof and homeowner sufficient to provide a customized solar energy proposal.
Manage customer through the sales process and detail the required action that leads to a signed agreement and new Complete Solar customer.
Able to manage a team effectively
Develop systems
Managing customer relationships
Sourcing orders from both existing and new customers
Gathering market intelligence
Supervising Distribution team to ensure orders are delivered on time
Handling customer complaints and queries
Budgeting
Developing and executing plans to grow sales revenue, sales volume and market share

We are looking for a passionate Sales Executive / Salesman to join this exciting progressive Company's Sales team based in Bulawayo. The successful Candidate must be prepared to travel.
Responsibilities include (but are not limited to) generating leads, making sales calls, continuously updating the Client database, and meeting sales targets.
Some knowledge of Construction/Mining machines and Trucks
Self-motivated, good administration and team player.
Must be presentable, good command of the English Language (Ndebele would be an advantage)
Should be able to build rapport with customers and close sales
Setting sales goals and developing sales strategies.
Researching prospects and generating leads.
Contacting potential and existing customers on the phone, per email, and in person.
Handling customer questions, inquiries, and complaints.

Achieve trade coverage, call frequency and outlet call plan in order to meet sales targets
Achieve sales objectives of product availability, customer service level, fair trading, stock holding and stock rotation to ensure company achieves the highest levels of trade and customer satisfaction.
Answer customer questions about specific products
Generates sales for the company
Predicts the market trends and proffer recommendation to improve sales
Analyses market trends and sales for key accounts and update the superior
Inform customers about promotions, discounts and special offers
Provide customer feedback to the superior
Stay-up to date with new products/services

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status

Sourcing business opportunities
Marketing of the business and sourcing clients
Take ownership in generating business
Managing clients

Manage customer accounts.
Oversee In-store Sales Representatives at their allocated stores.
Debt collection from relevant customers on accounts as per weekly debtors meeting.
Price comparison reports.
Monitoring sales and recommending areas to improve.
Site consultation and specifications.
Quoting customers as per site inspection on request.
Offering a value-added service to customers.
Act as the point of contact for clients.
Organise regular client meetings to discuss their requirements.
Resolve problems and handle complaints in a timely manner.
Identify new potential customers.
Ensures targets are achieved.
Stays up to date with new features and product launches.
Trains In-store Sales Representatives and sales agents on new product features.
Monitor and report on Sales Performance Analytics monthly.
Assist in promotions in line with Promotions Policy.
Preparation and achievement of customer plans.
Liaise with the Logistics and Distribution Executive with regards to stock issues.
Ensuring adherence to pricing and merchandising policy.
Obtain market intelligence and provide feedback to Marketing.
Any other duties as assigned by your Supervisor.

The Internal Sales Representative will be responsible for developing new leads, communicating with customers, resolving client queries and complaints, understanding their needs, as well providing assistance to the Sales manager in the overall management of client portfolios, ensuring a smooth sales process.
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information per email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.

Identifies business opportunities & prospects and evaluates their position in the industry; researches and analyse sales options and provides intelligence on the customer’s specific competitive environment.
Prepares proposals and service agreements.
Sells products and solutions by establishing contact and developing relationships with prospects; identifies needs and recommends solutions. Presents solutions to customers & prospective customers in a consultative manner and builds proposal in line with the identified customer needs.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares weekly, monthly and quarterly reports by collecting, analysing, and summarising information. Provide regular sales forecasts and collects payments from customers.
Maintains quality service by establishing and enforcing the organisation processes and standards. Liaise with products managers and project delivery teams to provide projects and solutions within agreed time frame.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Contributes to the team efforts by delivering results in line with the company’s strategic objectives defined by Management.

Help establish objectives and strategies to maintain and improve brand's position in the global marketplace.
This should include but is not limited to:
Identifying the current and potential consumer ( insights) and building opportunities (i.e. communication, promotions, product etc.) around this
Understanding and monitoring of the competitive landscape across key markets and monitoring trends both inside and outside the professional skincare category.
Assists in the creation of strategic brand documents and supporting materials for key stakeholder engagement/management.
Managing the overall execution of the consumer engagement strategy to support all key global brand activities across the company brand owned, paid and earned communication channels.
Developing relevant analytics against which to measure and report on.
Budget management.
Brand Activity Plan:
Manages the OTIF (on time and in full) delivery of assigned brand activities/projects (i.e. communication, promotions, product etc.) by ensuring that cross-functional team delivers OTIF.
Participates in the weekly Timeline meeting and updates cross-function team stakeholders and management.
Provides updates to in-market Distributor teams via Bulletins on the Distributor Portal or via emailers.
Brand Building Communication:
Manages the creation of brand building marketing material from brief stage to final handover to in-market Distributor teams (i.e. creation and distribution of TTL campaign toolkits and on boarding of key in-market teams via webinar/Skype etc.)
Ensures that all communication toolkits and associated assets are correctly and timeously loaded onto the Distributor Portal Site and that in-market teams are regularly updated via Bulletins/Emailers.
Manages the creation of new or updating of existing merchandising toolkits to ensure they are aligned to brand activity and available for order on the Distributor Portal by in-market Distributor teams.
Manages daily interactions with key agency partners and ensure that briefs are delivered OTIF and within budget.
Local In-Market Team Liaison:
Ensuring that all key in-market Distributor teams seamlessly and successfully execute/implement/deploy global brand communication assets in their markets
Working closely with key in-market Distributor teams to understand their brand building plans for the year and providing insight /direction /support to assist in driving brand awareness and market growth.
Reviews and approves all locally created brand material to ensure that it is within the Global Brand Guidelines.
Developing relevant analytics against which to measure and report on in the monthly marketing report. Manages daily requests or enquiries from in-market teams.
Oversees Brand Owned Digital Assets – Websites:
Works with digital agency partner to set the digital strategy, corresponding content strategy and KPIs.
Manages digital agency partner to ensure that Brand websites are updated OTIF and within budget according to the Global Brand Plan.
Works with in-market teams and digital agency partner to localise websites, ensure migration is actioned where necessary, translate site content, provide clarity between Global Brand Team versus in-market Distributor Team roles and responsibilities for localised websites, provides guidance on digital strategy to ensure that localised sites are optimised and funded to drive awareness locally.
Ensures that digital KPIs are set (for Global site and localised sites), tracked and reported on monthly by in-market Distributor teams and shared with key stakeholders.
Monthly Marketing Report:
Timeously inputs latest brand project/activity updates, KPI tracking, action plans into the Monthly
Marketing Report
General GMP and health and safety
Housekeeping
Adheres to all company policies and rules
All relevant documentation to be completed accurately and filed.
Report irregularities and other non-conformities relating to GMP which forms part of the continual quality improvement process.

Responsibilities:
Planning and Strategy:
Meet with Regional and Area Managers to determine individual region brand objectives and strategies and ensure that these align to the strategic objectives set by the CEO and Sales and Marketing Manager.
Actively participate and contribute to the development and implementation of new Corridors (Business Development).
Research the markets and study the company’s brand offering to ensure alignment of all branding activities the overall company objectives.
Evaluate market trends of similar / competitor products, services, and industries to provide input into brand and marketing plans.
In line with the agreed Sales and Marketing Strategy and market information, create the associated brand strategies and roll these out.
Gather information and evaluate market trends of customers and the industry.
Monitor daily and monthly sales performance volumes, value and profitability to evaluate the effectiveness of implemented marketing and brand plans.
Identify opportunities for growth using market and knowledge and feedback from in-field sales personnel.
Present and execute creative ideas for marketing activities.
Help develop and optimize marketing campaigns (product launching and promotion).
Prepare reports on brand performance and sales.

Product Management:
Understand the Company product and service offering and align marketing and brand objectives.
Develop and implement new product, service and site launches.
Update and upgrade product and service packaging (presentation) and artwork, ensuring brand consistency in all areas.
Manage the creative development process for all “Above the line” communication together with the advertising agency, where applicable.
Manage media planning and spend.
Monitor and control of all “Below the Line” activity including sampling and activations, POS and launches.
Conduct trade and customer visits to ensure that branding and marketing activities are aligned at all times.

Budgets and Marketing Expense:
Assist with the development of the annual budget for brand and marketing strategies and plans.
Monitor and process marketing-related expenses, reporting on any variances.
Develop action plans that achieve the overall objectives within the budget and monitor planned versus actual return on investment.

Relationship Management:
Managing cross-functional relationships to deliver marketing objectives.
Act and engage professionally with customers, government agencies and other stakeholders in the execution of duties.
Manage 3 rd Party suppliers in a manner that is cost-effective and professional, managing any conflict timeously

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities for innovation.
Learning and working with various types of software for digital marketing.
Working closely with sales and marketing department.
Creating marketing materials such as white papers, case studies, and presentations.
Giving presentations.
Maintaining a marketing database.
Providing administrative support to the marketing and sales team.
Preparing, formatting and editing a range of documents.
Understanding company product and brand.
General office duties.
Creating and interpreting a variety of reports.
Organizing market research.
Analyzing questionnaires and other forms of feedback.
Updating social media accounts.

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

Evaluating existing operations and developing appropriate strategies.
Training Store Managers on effective sales and supervisory techniques.
Creating and communicating sales targets at regular intervals.
Monitoring sales across stores to check that quotas are met.
Detecting, investigating, and remedying discrepancies in sales across stores, if required.
Setting and implementing performance standards across all stores.
Ensuring that employees observe company protocols.
Collaborating with other Area Managers to ensure that operations are consistent across the board.
Traveling to stores to conduct your duties on-site, as needed.
Informing your Manager of progress and pitfalls on a regular basis.

Coordination and management of the Service Team to provide 24-hour support to customers.
Customer & Supplier Service Centre (Support) managed, monitored, and improved by ensuring quality, fast and reliable service.
Track and monitor service levels at sites, stations, and customer service centers to ensure customer satisfaction, volume growth, and economies of scale.
Maintenance of the admin site from a service perspective.
Deal with and resolve escalated queries from customers while maintaining great relationships and service levels.
Liaison between IT, Finance, Sales, and Business.
Ordering and distribution of POS devices.
Reporting.
Key client account management.
Omnibus & FICA Management.
Onboarding of new customers.
Daily cash forecast management.
Development/design of Service-related best operating practices and processes.
Procedures, policies, stock planning, and service level monitoring and management.
Develop and implement automated tracking (with support from the IT Manager), monitoring, management, and improvement of stock levels and cash-up accuracy to eliminate stock-outs and minimize theft and risk.
Monitoring and completing an annual audit to ensure compliance to Accounts and Service-related business best-operating practices, processes, procedures and policies.
Development/design of Service-related best practice service level agreement.
Monitoring and completing an annual audit to ensure up to date service level agreements are in place for all service stations and ensuring adherence and compliance to those.
Tracking and monitoring of Service-related service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Track and monitor Service-related input costs at sites, stations, customer & supplier service centre (support) and accounts (suppliers/debtors & customers/creditors) to improve profitability and competitiveness.
Plan and schedule a minimum of 1 annual visit to the pareto service stations, branches and diesel truck parks (with Regional/Area/Sales & Marketing/Operations Services Managers) based in the country of duty station or where possible when traveling to other countries (20% of customers that does 80% our volume).
Lead and direct people in the team for optimal performance.
Conducting one on one meetings for performance assessment and developmental purposes.
Enforcing company policies and procedures.
People administration including leave and overtime approval.

Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training, and developing new employees.
Maintaining an overall management style that follows the company's best practices.
Providing leadership and direction to all employees.
Ensuring service quality and availability.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer service.
Motivating employees and ensuring a focus on the mission.
Maintaining merchandise and a visual plan.
Maintaining stores to standards, including stocking and cleaning.

Reporting to MD, the incumbent will be responsible for managing and controlling the Sales and Marketing functions of the Company so that market demand is satisfied; sales budgets are met and KO standards on market execution are achieved

Duties and Responsibilities include but are not subject to:
To promote and sell Fuel, Lubricants and LPG Gas
Will lead the Marketing Team (when others are recruited)
Will spend more than 50% of their time on the Copperbelt Province

Operations:
Provide support and input into the development design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations in the allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth, and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.

Corridor and Business Development and Corporate Affairs:
Provide support and input into the development design of the initial new corridor development, if required.
Support the finalization, optimization and fast pace of corridor developments post the initial set-up.
Identify and actively pursue new business (products and service) development opportunities prioritized by the calculated Return On Investment within both new and existing corridors.
Support the identification, conversion, and rollout of both new and existing products to be fully automated financial technology/online payment solutions to minimize manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder and/or government relationships to enable and speed up all the above-identified objectives.

Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high-quality engagement and maintain strict adherence to sales calling plans.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products, and services by ensuring their own understanding of performance by product and service by customer, service point, branch, diesel truck park, and country.
Drive and increase new customers sign-ups.

Finance, Regulatory, Compliance, Governance, and Legal:
Ensure delivery, performance, and adherence against cost savings and/or budget plans and/or spend plans/policies.
Execute with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory, licensing, strategic developments and/or risks to the CEO.
Monitor and stay in touch with the origination and evolution of all existing and new competitors to ensure that the Company stays ahead.

Operations:
Provide support and input into the development design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations in the allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth, and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.

Corridor and Business Development and Corporate Affairs:
Provide support and input into the development design of the initial new corridor development, if required.
Support the finalization, optimization and fast pace of corridor developments post the initial set-up.
Identify and actively pursue new business (products and service) development opportunities prioritized by the calculated Return On Investment within both new and existing corridors.
Support the identification, conversion, and rollout of both new and existing products to be fully automated financial technology/online payment solutions to minimize manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder and/or government relationships to enable and speed up all the above-identified objectives.

Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high-quality engagement and maintain strict adherence to sales calling plans.
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products, and services by ensuring their own understanding of performance by product and service by customer, service point, branch, diesel truck park, and country.
Drive and increase new customers sign-ups.

Finance, Regulatory, Compliance, Governance, and Legal:
Ensure delivery, performance, and adherence against cost savings and/or budget plans and/or spend plans/policies.
Execute with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory, licensing, strategic developments and/or risks to the CEO.
Monitor and stay in touch with the origination and evolution of all existing and new competitors to ensure that the Company stays ahead.

uties Includes:
Manage all marketing materials, website updates, and social media presence on behalf of the Company
Responsible for corporate messaging development and distribution
Be the last point of contact with Company deliverables before they are published/distributed ensuring all formatting, aesthetics and content are in?line with Company standards and expectations
Proactively generate ways to advance the Company’s brand in industry trade publications, digital media, speaking opportunities, conference participation and other forms of advertising
Actively market and promote Company news and project development, property management and acquisition activities including formal press release distribution, article development / pitch, social media, etc
Prepare and manage leasing materials and project marketing materials as needed
Ghost write articles on behalf of Company/key employees
Develop branded materials as needed: PowerPoint Template, RFQ and other supporting materials

Initiates new business development plans from existing and new channel partners.
Reviews Marketing route to market strategies for new products at pilot and commercial launch stage.
Negotiates and signs up business deals which bring new secure revenue to the business.
Identifies and engages key strategic stakeholders that will help grow the business. e.g Government, Industry Association/Institute & Regulator level.
Researches online sales data and industry trends to provide insights in growing the company market.
Develops Insights from Trend Analysis Reports and Recommends a list of innovations (Ideas) and annual roll out plans for inclusion in the Business Plan.
Develops the Project Charter (with the assistance of the Group Project Management Office).
Oversees the preparation of project launch readiness reports in liaison with the Group Project Management Office and develops launch proposal for approval by the HOD.
Ensures quality control through the evaluation and review of product design and market readiness before launch.
Monitors weekly and monthly product updates.
Provides new product training for the various facets of the business and stakeholders.
Provides reports of the technical performance of the product and recommends areas of further development for review by the HOD and technical analysts.
Reviews uptake performance reports weekly and submits recommendations for the alignment of the Marketing Campaign with circumstances in the trade and or ensures the implementation of different Marketing Mix (Product, Price, Promotion & Place) interventions.
Negotiates with Service Providers on favorable tariffs and payment terms.
Carries out trade visits regularly and monitors competitor activities and initiates activities which give business competitive edge.

Develops new businesses, concepts and business cases, manage and coordinate implementation of business projects.
Authorizes products enhancements in liaison with development team.
Coordinates the analysis of customer and Partner requirements and provide optimal product development solutions.
Organizes customer surveys to improve product user experience for customers, channels and internal users.
Organizes and monitors product deployment checklists and schedules the activities in line with best practices.
Monitors the development for process improvements to ensure product quality and productivity.
Initiates quality checks and user acceptance tests through the evaluation and review of product design and market readiness before launch.
Monitors the quality and completeness of the finished product by applying best practices to user acceptance testing and using product expertise to influence test cases.
Works with third party development and internal teams to complete the assigned project within allotted budget and timelines.
Identifies risk and risk mitigation strategies, resolution, and communications to teams and stakeholders.
Facilitates the development of project plans, budgets and schedules.
Communicates health and quality of product delivery throughout development lifecycle to different internal and external stakeholder groups.
Defines product features and roadmap based on product strategy.
Assists in conceptualization of ideas and development of new products that suite the market.
Develops metrics to assess the success of products and features and to determines necessary product enhancements.

Responsible for selling hardware products and/or services, including effectively prospecting to develop new accounts and/or expand existing accounts
Initiates contact with prospective customers to sell products
Works as a member of a sales team to sell
Demonstrates specialized product knowledge
Prepares and presents proposals to clients
Negotiates, structures, and closes "deals" that meet customer expectations, utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise
Assists in the development of sales plans and strategies
Meets sales goals and objectives
Other related duties assigned as needed

Role responsibilities:
Identify potential clients in the market and complete appropriate research on the prospective client's business and equipment needs;
Develop relationships with prospective clients, while maintaining existing client relationships;
Partner with sales teams to create contract-winning proposals for current and prospective clients;
Negotiate contract terms with clients and communicate terms to stakeholders;
Produce weekly market report hence administering and developing all biweekly reports for press coverage and new businesses;
Analyse current market needs in term of our product and services hence producing a market sales forecast;
Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities;
Create and improve proposals for our existing and new clients;
Prepare the company budget and continually track expenses, as well as make sure we're on track to hit revenue targets;
Develop and deliver pitches for potential investors;
Liaise and coordinate with headquarters’ sales teams and identify business needs;
Design business plans and ensure effective implementation;
Administer new markets and identify requirement for prospective markets and develop new products and services;
Monitor competitor business and assist to increase revenue for processes;

• Sourcing new business and visiting potential customers to secure new accounts • Maintaining and developing relationships with existing customers to develop further business • Follow up on sales leads locally • Gathering market and customer information and providing feedback on future prospects • Prepare weekly reports on sales calls, client visits and monthly reports on monthly prospects • Identify new markets and business opportunities • Perform any other duty as may be assigned by the management

Duties:
Present, promote and sell products using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyse the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

Duties will include:
Marketing
Sales of products
Dealing with clients
Liaising with suppliers

The role will take responsibility for all aspects of marketing from advertising, social media, branded gear and events etc.

Responsibilities:
New Business Development Strategy Execution.
Assist with the planning and execution of the Growth strategy to support expansion, profitability, and sustainability.
Develop tactical plans aligned to business and client priorities.
Implement sales strategies.
Forecast sales targets and monitor progress.
Achieve sales targets by developing new business with existing and potential clients.
Manage own sales activity and pipeline to meet revenue targets.
Research industry sectors and develop a plan for growth opportunities.
Establish, manage and retain relationships with existing and potential clients.
Generate new leads by identifying target clients and/or relevant contacts.
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
Participate in industry and client networking.
Attend conferences, meetings, and industry events.
Delivery of Client Solutions.
Participate in client briefing sessions and respond to RFPs.
Project manage the tender response.
Focus on building and implementing client solutions according to the proposed strategy.
Lead new client pitches across various categories.
Facilitate and participate in relevant client engagements.
Conduct sales presentations to demonstrate the value proposition as per client’s desired solution.
Prepare and present business proposals and credentials.
Implementation of Client Solutions.
Negotiate and maintain growth incentives and current commission rates per client.
Manage and aid in budget discussion and negotiations.
Track and record activity on accounts and help close deals to meet targets.
Create monitoring controls to determine project delivery success criteria.
Compile a project plan for roll-out and implementation to ensure the successful delivery of client solutions.
Manage and monitor the implementation of client solutions against the project plan, ensuring milestones are met.
Provide after-sales support.

Promote and create awareness of Company's Zimbabwe in the market.
Contribute to the Company's Zimbabwe revenue targets though participation in planning and strategy development.
Develop presentations and client- specific sales material.
Attend to client quotations and follow up agreed rates/services and sales leads.
Develop and manage joint sales campaigns with Company global offices and other Partners.
Arrange and set monthly joint sales and service calls with local Company Management support and as and when required for national and international visitors.
Prepare and submit monthly sales report.
Hold weekly Branch sales meetings with relevant Managers/SV staff to present progress on sales, opportunities and strategy to close new business.
To ensure smooth handover of new clients between Sales and operations.
To ensure KPI’s are put in place for all key accounts.
Any other delegated tasks deemed as reasonable as assigned by the reporting manager

Responsibilities
Implement and drive relationship building with customers through the distribution of flyers, running corporate seminars and telephonic engagement
Run and manage public networking events and giveaways
Work closely with operations to assist in the rollout of client acquisition initiatives
Work with the head marketing team to implement and perfect our branding both in store and internally
Assist in making a fun and dynamic place to work

Duties to include
Support the technical team in daily activities
Lead sales activities and ensure sales targets are met
To identify and establish new business
To organise sales visits and activities
To prepare tenders,proposals and quotations
To review costs and sales performance
Providing product education and advice

ROLE PURPOSE
Lead the team of Sales representatives to ensure achievement of agreed sales targets in accordance with the strategies and objectives set for the Zambian Team.
Develop, coach and maintain a high-performing sales organization.
Contribute to the optimizations and selective alignment of company commercial policies and price structures.
Contribute to the creation and lead the implementation of the Zambian GTM
ACCOUNTABILITIES
Business Accountabilities
Working closely with Head of SABA, develop sales force effectiveness measures based on standard indicators, consolidate data and report as necessary.
Define sales targets based on approved strategy and business plans.
Develop KPI’s set sales targets (SIP) & measure sales team’s performance.
Overarching accountabilities
Work closely with Marketing to ensure that an appropriate customer segmentation exists and appropriate offers are defined and delivered.
Act as a member of the country leadership team and contribute to the strategic agenda. Act as an active member of the management and contribute to the optimization and alignment of the companies commercial policies and work within agreed incentive structure.
Ensure that all relevant company processes and policies are well understood and implemented by the sales team and, where necessary, by customers.
Ensure compliance with country commercial policy, local legislation and competition law.
Defend and promote the image of the company and represent the company in a professional and competent manner.
Ensure that a proper CRM system is working and fully used by the sales team.
Ensure that NPIs are executed in a proper professional way.
Cooperate with CPD team and Demand planning/Customer service functions to develop effective governance and ways of working at the critical interfaces.
Be active to train the whole sales team in order to lift the level of technical knowledge in the Zambian team
Make sure the necessary trainings and knowledge transfer is done in order to reach full sales potential

Generating leads and drive the sales within the Home Meal Replacement category.
Drive the sales within the home meal replacement category.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices and availability.

Responsibilities and Duties include but are not subject to:
Responsible for the development and achievement of sales through the direct sales channel.
Focusing on growing and developing existing clients, together with generating new business.
Write business plans for all current and opportunity tender business.
You will act as the key interface between the customer and all relevant divisions.

Implementation of brand strategy in line with that set out by senior management and functional head
Participates in annual brand planning process to set a fully integrated marketing plan and programming utilizing the full marketing mix of advertising, promotions, and trade in collaboration with the functional heads and in line with defined business objectives by market and country
Planning and execution of all communications and media actions on all channels, including online and social media - Portfolio planning including analysis of industry trends, market competitiveness of products and SKU’s, consumer needs /requirements etc. to identify gaps and opportunities within the current category related brand/ product portfolio.
Assisting with product development, pricing and new product launches as well as developing new business opportunities
Build medium term innovation pipeline
Creating and managing promotional collateral to establish and maintain product branding across all channels
Set and managing the budget for advertising, brand activation and promotional items
Competitor, customer and consumer insights analysis
Analysis of sales, forecasts and relevant financials and reporting on product sales - Identify and address supply chain bottle necks such as sales order non-fulfilment to minimize related penalties and KPI impact
Maintain brand integrity across all company marketing initiatives and communications
Work closely with functional / business heads to prepare align category requirements with over arching brand and media strategies.
Drive brand / category business planning comprised of analysis of macro environmental trends, consumer behaviours, internal business imperatives and industry scenario planning to develop volume projections by regional operating markets
Plan and execute integrated, multi-channel marketing plans with focus on awareness building, lead generation and consumer conversion.
Brand plan development and review including evaluation of the effectiveness of brand communication as well as trade and consumer promotions as it pertains to overall brand health and return on investment / volume objectives
Manage marketing mix the 7Ps (Product, Place, Price, Promotion, Packaging, Positioning & People) in consultation with functional heads and senior management.
Compile, analyse and interpret data to create marketing strategies and campaigns for category related brands and products
Monitor brand health KPI’s and potential brand positioning opportunities or corrections
Work in collaboration with and under the guidance of functional heads in the development of brand communication planning including alignment with specialist departments such as media, production and design.
Ensure alignment between sales and marketing functions
Provide input, in collaboration with respective functional head and team, in relation to artwork, packaging, manufacturing readiness and go to market processes
Planning, oversee and implement trade and channel marketing activities
Manage, develop and implements all marketing activities to maximize sales of related brands / products.
Provide inputs to support demand planning basis on established volume and related KPI’s
Conduct ITOS (In Trade Observational Surveys) to gauge implementation and compliance
Ensure and monitoring trade availability for related portfolio
Ensure the standardization of in store representation (planograms) by channel and store format
Coordinate and drive data collection, analysis and insight generation to inform trade marketing, product /promotional strategies and executive decision making
Align and coordinate all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns with assigned agency and functional heads
Design, build and maintain our social media presence as it relates to applicable brands
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

The role will take responsibility for all aspects of marketing from advertising, social media, packaging, and managing the yearly marketing budget, as well as doing the in-house graphic design.

Development of a marketing strategy in line with company goals.
Effective management of external, internal and visual communication for the Group.
Effective management of staff within the Marketing Department.

Market products and services on Social media.
Attend to walk in clients.
Processing product orders.
Processing invoices for all sales transactions.
Checking prices and contracts are up to date.
Supporting the sales force with general operations to help reach the team's objectives.

Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
Makes telephone calls and in-person visits and presentations to existing and prospective customers.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
Analyses the territory/market's potential and determines the value of existing and prospective customers value to the organization.
Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
Identifies advantages and compares organization's products/service.
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps abreast of product applications, technical services, market conditions, competitive activities,advertising and promotional trends.

General Graphic Design skills
Agency campaigns or conceptual thinking
Experience of social/ digital marketing, planning and design
Retail promotions
Packaging - design and development
Fast moving environment with forward planning
Obtains approval of concept by submitting rough layout for approval.
Completes projects by coordinating with clients according to tight deadlines
Contributes to team projects

Provide Knowledge and insights to facilitate decision-making and strategy development based on identified market opportunities and trends
Facilitate the development of the Marketing Plan and budget to ensure that they are in line with corporate objectives
Work closely with operations team to ensure that the marketing plans are executed as BU plan.
Manage Marketing budget to deliver on primary objectives
Identify research requirements, direct research projects and ensure thorough data analysis to achieve clear understanding of the different market environments
Conduct market research to assess market opportunity, identify customer behaviors and insights
Propose and implement product research and benchmarking studies to deliver on BU objectives
Educate the business on global trends and product related information to guide strategy implementations and opportunity assessment
Champion innovation in products and processes in order to achieve competitive advantage for the business,br> Ensure all innovations are market led and deliver on market opportunities and profitability objectives in alignment with business strategy
Develop, coordinate and ensure adherence to Innovations SOP to ensure relevant and successful new product development within the BU
Support export markets with brand related initiatives to drive volume and revenue
Leverage on product promotion opportunities with distributors and key customers in all markets
Drive market execution of consumer products portfolio
Ensure customization of products to meet regional and international market requirements within BU objectives
Propose and ensure effective implementation of channel marketing strategies
Develop strong and appropriate brands, brand standards and manuals as per business plans and marketing opportunities
Drive brand profitability by identifying relevant internal and external brand initiatives for implementation
Develop and implement controls and procedures to ensure adherence to brand standards
Work closely with Operations to ensure brand standards are maintained throughout the BU/Group
Develop procedures for managing external agencies to ensure that goods and services are competitive and meet the given brand specifications
Develop common platforms and procedures for Advertising Agency management
Propose and implement media planning based on brand objectives and budget
Ensure that the Sales and Marketing planning process is in place and operating effectively in accordance with best practice throughout the Group
Drive Sales Operational Planning Process to deliver Commercial objectives
Work closely with Operations to ensure quality standards are implemented as per plan and adhered to in all products to minimize loss of revenue
Ensure relevant certifications and regulations are met with regard to all product brands for the BU and in-keeping with customer requirements.

Plan and implement Export Strategy and activities consistent with overall aims and requirements of the organization.
Negotiate and manage contracts for export business to enable effective trading, operations and customer relations.
Manage the financial process through delivery of the global sales and revenue plan, whilst optimizing cost-effectiveness of activities.
Liaise with other departments in order to establish and maintain effective export activities and support in relation to the organization’s export sales, materials planning, production scheduling and overall operating functions.
Anticipate, research and report on future changes in export laws and activities in relevant territories, and ensure such knowledge is factored into planning of the Export Strategy, resources and procedures.
Develop and establish relevant export systems & standard operating procedures for effective export order processing.
Plan and coordinate the international shipment of goods.
Manage all staff reporting to the position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.

Duties to include:
Managing, training, and providing overall guidance to the sales team of an assigned territory.
Setting reasonable sales targets to be achieved by the sales team.
Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
Collecting customer feedback and providing updates to senior management.
Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.
Developing and sustaining long-term relationships with customers.
Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.

Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies.
Developing strategies and tactics to boost the company’s reputation.
Deploy successful marketing campaigns and own their implementation from ideation to execution.
Produce valuable and engaging content for our website and social media that attracts and converts our target groups.
Build strategic relationships and partner with key industry players, agencies and vendors on the one hand and customers on the other.
Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition.
Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings.
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
Works within the department budget to develop cost-effective marketing plans for each product or service.
Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects.
Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback.
Interviews, hires, and trains marketing staff members; Works with marketing staff to develop detailed marketing plans for all media channels and sales teams.
Establishes marketing goals based on past performance and market forecasts.
Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives.

Duties to include:
Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
Implements national sales programs by developing field sales action plans.
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and training employees.
Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions;
Projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Provides information by collecting, analyzing, and summarizing data and trends.
Protects organization's value by keeping information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes marketing and organization mission by completing related results as needed.

Plan customer calls and visits to provide the appropriate level of service to existing and new customers with a focus on retaining/expanding existing business relationships.
Increase the value for existing customers through cross, range and up selling.
Identify and close new business opportunities with prospective customers and new customers.
Understand the activity, business and needs of customers, provide sound information and advice on products and services, and to sell and negotiate win-win solutions with customers.
Plan, monitor and achieve individual and team sales targets.
Develop, update, maintain, and communicate the Account Plan.
Be responsible and proactive in HSE issue that affects the individual, the office/field environment and their customers.
Be accountable for own development plan to continuously improve competencies.

Typically look after and manage accounts in Mining sectors in order to achieve sales targets.
Consistently Grow business with existing Mining customers and develop profitable new business with identified prospects.
Plan and conduct sales negotiations with decision makers in Mining companies.
Develop, update and implement accordingly, on a yearly basis, for each Mining customer, the Account Plan covering products, services packages, contracts, prices, credit, marketing activities and communicate the Account Plan to all departments involved in service delivery to these key accounts.
Positively manage CRM directly and indirectly at all relevant customer levels within the Sales CRM framework.
Monitor and analyze own sales performances, taking appropriate action.
Understand and keep track of fast-changing customer needs and business environments to ensure the most appropriate services are provided to fulfil the customer’s needs.
Have an in depth knowledge of the key competitors in Mining and understand their strengths and weaknesses thereby exploiting opportunities arising from these.
Maintain a good understanding of business and technical developments within the Mining sector.
Contribute to the development of appropriate Mining Customer Value Propositions (CVP) and marketing initiatives.

Provides guidance and recommends on global technical trends, architectural efficiencies and transfer of knowledge to the product development team on each product launched.
Advises the business on up to date Competitor and Market intelligence efforts and proposes counter actions and activities accordingly.
Envisions strategic market segments to be invested in for the development of the fintech market in liaison with the CEO.
Guides the business in developing and implementing business cases for all fintech products and Services
Ensures operational cost efficiency for the business by advising on potential cost inefficiencies.
Builds, Manages and Guides teams on the development, deployment and growth of the fintech business regionally and internationally
Researches on current trends and up-to-date Mobile Money products and emerging technology driving mobile money products and services regionally and internationally.
Advices the business on Mobile Money and Payments products and technology that may advance the business, where possible.
Develops and sources new partnerships that result in business growth
Contributes to the group risk register and cooperate with the compliance and Risk management team to ensure integrity in the business processes and procedures all the times.
Identifies risks within the fintech business and work with the business and risk team to direct how they can be mitigated.
Initiates and develops new assignments and ad hoc responsibilities that come with a growing business in an unstructured fashion in liaison with CEO.
Provides input into the market development strategy that ensures that the fintech business reaches out to all targeted market segments determined by the business

Discuss and implement marketing and promotional proposals.
Discuss current or potential marketing activity and implement where feasible.
Relationship building.
Visiting clients on site.
Negotiating and closing deals.
Producing monthly sales reports.<br

Duties to include
To formulate and implement marketing strategies for the group through Customer relationship management,Database Development,Competitive Analysis,Crisis Marketing Management and Leveraging Marketplace Opportunities
Claim or close the market share gap from major competition
Develop and maintain relationships and communication with key partners
To manage Corporate Brand
To analyze, identify market trends and administer change

In this role you will be visiting customers, with the view of meeting sales targets and offering a service to reach or exceed sales, market execution standards and customer

To service our customers internally and externally effectively
Achieving and exceeding sales targets
Customer Service
Managing company assets
Manage customer master file
Prospecting new business
Sales administration duties
To interact and negotiate our products and prices with our existing and new clients
Maintaining a specified customer base after sales service

Manage and grow your own team.
Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
Meeting planned sales goals.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.

Identify, attract, satisfy and retain a sound customer base by offering merchandise to our customer that will meet their needs and demands thereby enhancing our value chain
? Identify market segments, developing detailed sales strategies to meet the business’ needs
? Implement and drive customer relationship management using technology to be the customer’s preferred supplier
? Drive consistency of product specifications and “Brand” awareness
? Assist to achieve budgeted margins in boxes, fresh meat and offal meat
? Assist the Distribution department by means of controlling parameters
? Control the budgeted stock levels and composition
? Achieve Sales Gross Profit Budget
? Achieve budget/customer
? Attract new business
? Adhere to Trading SOP’s
? Manage the in-ratio selling of fresh and box meat
? Build customer relations
? Compliance with Excellent Meat values/ code of conduct SOP’S
? Work within credit limit and terms/customer