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Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.

Builds business by identifying and selling prospects; maintaining relationships with clients.
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards..
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; .
participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Duties and Responsibilities include but are not subject to:
Handling calls and online customers.
Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff.
Delegating tasks
Monitoring the team’s performance
Assisting the team by performing the tasks with them
Helping with training and development
Completing paperwork (yes, there’s always admin to do) Handling complaints (from both staff and customers)
Helping to hire new staff
Reporting to senior management / personnel when required

The purpose of a Sales Representative is to sell Rialto retail products to different Food Service businesses. They contact potential buyers, present products and services, answer questions and discuss pricing.

Key Job Functions

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices and availability.

Converting high potential clients to customers.
Ad hoc travel as required
Understanding clients' needs and providing solutions using company current and potential resources.
Regularly visiting client sites in the region to speak with customers face-to-face.
Identifying new projects and strategic areas in which we should invest.
Inputting in the long term Group strategy and development.
Enhancing customer experience with clear communication and innovative solutions.
Assisting with building the most knowledgeable and effective business development team in the region.
Demonstrating a rational awareness of pricing and quote accordingly.

Generating sales leads
Sales & marketing activities
Visiting customers on site
Providing advise on equipment available
Producing quotations
Preparation of management reports

Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
Seek out the appropriate contact in an organisation
Generate leads and cold call prospective customers
Meet with customers/clients face to face or over the phone
Foster and develop relationships with customers/clients
Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
Work strategically - carrying out necessary planning in order to implement operational changes
Have a good understanding of the businesses' products or services and be able to advise others about them
Arranging external and internal training where appropriate
Discuss promotional strategy and activities with departmental head. Coordinating marketing strategies with the sales, financial, public relations, and production departments. Evaluating and optimizing marketing and pricing strategies.
Seek ways of improving the way the business operates
Attend seminars, conferences and events where appropriate
Keep abreast of trends and changes in the business world. Keeping informed of marketing strategies and trends
Help to plan sales campaigns and create a sales pipeline
Carry out sales forecasts and analysis and present findings to senior management
Develop the business sales and marketing strategy.
Increasing brand awareness and market share.
Developing the marketing department's budget.
branding, advertising, and promotional campaigns.
Preparing and presenting quarterly and annual reports to senior management.
Promoting our brand at trade shows and major industry-related events.

Selling all equipment on offer to commercial customers
Provide effective and efficient customer service and product advice on all areas the parts department can cover.
Order parts from suppliers, preparing and processing documents such as parts requisition orders, invoices and inventory documents
Assist with stock takes
Maintain and input client info in the system

Purpose:
To lead profitable brands that delight consumers and deliver on sustainable business and commercial growth objectives.
Develop a deep understanding of the market, consumer preferences within your markets, ensuring all brand and marketing activities are rooted in category and consumer insight and complemented by a solid understanding of market and competitor dynamics, using your marketing expertise to deliver excellence in brand strategy, development and activation.
To develop and implement relevant brand strategies for assigned brands, monitor commercial and brand health performance rectifying with corrective actions as required, providing brand tool kits and brand guardrails for all relevant markets and to oversee the final brand implementation.

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities
Working closely with sales and marketing department.
Creating marketing materials.
Giving presentations.
Maintaining a marketing database.
Providing administrative support to the marketing and sales team.
Preparing, formatting and editing a range of documents.
Understanding company product and brand.
General office duties.
Organizing market research.
Any other duties given by the Marketing Officer

Job purpose:
Achieving set targets, maximum sales profitability & growth within an assigned
market by effectively selling the company’s products on a daily basis

Requirements
• Fully Bilingual (Eng & Afr)
• Good communication skills & Excellent customer services
• Pleasant personality
• Ability to work under pressure and prioritize
• Problem solving
• Excellent professional work standard
• Good time management & organisational skills
• Must be punctual
• Give attention to detail
• Must be a team player but must also be able to work individually

Key responsibilities:
• Calling for new business (Cold calling)
• Following up on inquiries
• Providing price quotes
• Purchase order confirmations
• Processing sales orders
• Manage assigned accounts
• General sales support
• Manage, develop and maintain a positive internal and external team environment and provide sales target feedback weekly & monthly and provide the tools/training for the team to achieve the company’s objectives.
• Store visits

Developing and sustaining long-lasting relationships with customers
Calling potential customers to explain company products and encourage purchases
Answering customers' questions and escalating complex issues to the relevant departments as needed
Developing in-depth knowledge of company products
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints
Collaborating with the marketing department to ensure that the company is reaching its target audience
Informing product developers of possible product improvements and changes to ensure that company products meet current market needs
Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options
Analyzing competitors' products to determine product features, benefits, shortfalls, and market success

Assist in development of the annual brand strategies and Marketing plans
Execute all national marketing activities above and below the line in relation to the approved Marketing plan and promotions calendar timeously
Seek new opportunities to deliver against the brand plan and/or improve the plan
Implement and manage the full suite media plan, ensuring that expenditure and brand objectives are delivered on
Liaise with advertising agencies, strategic alliance partners and suppliers on advertising and promotional campaigns
Ensure all marketing collateral delivers on the WOW factor in conjunction with the relevant agencies
Assist in management of public relations and sponsorships where relevant
Assist in managing the development of a two-year innovation pipeline to meet brand objectives
Provide forecasts for promotions and new products to minimize write off costs
Drive menu optimisation with regards to pricing strategy and menu mix to achieve targeted average GPs and deliver value to the brand’s customer base
Manage and co-ordinate national menu roll-outs at least once a year in each country on each brand.
Manage branding and design of all consumer touch points (including signage, uniforms, packaging, restaurant look and feel, website etc) to ensure they align with brand CI
Assist in delivering on the brand’s digital and technology plan and manage the brand’s digital and social media activities
Utilise consumer research to gain consumer insights that drive decisions
Analyse sales data and report on the performance of promotions and products
Evaluate competitor pricing and report on a regular basis
Assist in management of the marketing budgets to ensure nil overspend
Ensure locality marketing promotions are aligned to brand strategy through the development of Locality toolkits and providing guidance & support to Locality marketers and Franchise Managers

Managing Marketing budget
Briefing agencies on the company’s requirements
Overseeing packaging designs
Approving social media content plans and posts
Managing brand activations and campaigns
Ensuring that the company website is current and up to date
Negotiating good rates with suppliers
New product development (Launching new products)
Answer customer questions about specific products
Provide customer feedback to the superior
Stay-up to date with new products/services
Corporate branding and all adhoc requirements

Developing and sustaining long-lasting relationships with customers.
Screening, recruiting and training sales employees.
Calling potential customers to explain company products and encourage purchases.
Answering customers' questions and escalating complex issues to the relevant departments as needed.
Developing in-depth knowledge of company products.
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Collaborating with the marketing department to ensure that the company is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that company products meet current market needs
Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

Duties to include
Generates new business through telemarketing efforts and relationship building.
Participates in sales efforts including marketing activities, in-house sales meetings and efforts to assist in all aspects of lead generation.
Accurately, efficiently and timeously processes customer quotations
Follows-up with prospects being nurtured and schedule meetings.
Promotes the Group and its offerings to the target markets.
Educates the customer on our product range.
Sells company products at set prices in order to achieve profitability
Makes deliveries route to sales trips

Duties and Responsibilities:
• Take over customer management responsibility for existing key accounts including Multinational and National top brands.
• Creating and maintaining a customer network, identifying core buying center processes, and carrying out competitive insights.
• Understanding and translating customer needs (from the first concept to product approvals to final contract closings) • Strengthening commercial online and offline negotiations by excellent business acumen.
• (Responsible for sustainable sales and profit growth).
• Team player in an international, fast-growing environment.
• Close collaboration within a multinational sales team.
• Share and communicate valuable market information internally through new digital channels.<br

Working with marketing teams in all countries ensuring that Zambia marketing strategies and plans for each brand are aligned with that of the individual brands.
Manages, leads and develops the Brand Controller and their deliverables.
Works closely with the Product Controller ensuring complete alignment with Products, Menus and Promotions.
Develop and implement an annual Marketing Plan aligned with the brand strategy for each brand.
Develop and implement the promotional calendars for each brand.
Develop and manage Marketing budgets for each brand based on the collection of marketing royalties.
Implementation of best practices with regards marketing management and project management.
Development & maintenance of the digital and social media strategies per brand.
Assume accountability for all national marketing activities above & below the line.
Oversee the production of all marketing material, including printed documents, menus, media advertising spots / billboards, website content and social media accounts.
Effectively plan, manage and implement all menu changes across the brand portfolio according to the marketing calendars.
Lead and manage marketing team by providing tasks, objectives, strategies, and projects as well as their bi annual Score Cards.
Regularly interact with the brands marketing managers to receive information and updates on promotions / product changes and menu changes.
Compile and evaluate marketing reports and sales data along with Brand Controller.
Present regular updates and information to General Manager and Franchisees where necessary.
Prepare and present to General Manager comprehensive quarterly marketing updates.
Prepare statistical analysis to assist with decision making.
Management of all consumer research to gain consumer insights that drive strategic decisions.
Works with General Manager to incorporate marketing needs into overall company planning and strategy.
Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.
Organizes and attends company-wide and marketing events including: Mini Regionals, National Franchise Forums and roadshows.
Assists in securing access to major media channels and important sponsorships.
Travels to meet clients and attend conferences, trade shows, industry events, and seminars.
Management of all advertising agency & marketing vendors / stakeholders.
Coordination of National and Local Store Marketing Plans.
To review, implement and maintain effective internal communications to ensure that the team are kept informed of marketing objectives and activities.
Development and implementation of pricing strategies.
Presenting overview of the brand’s marketing to all new franchisees.
Interface with Product, Training, Operations, New Business & Regions.
Provide a supportive marketing role to the Retail and International Division.
Ensure all local store marketing campaigns align with the brand strategy.
Develop and implement marketing collateral in line with brand CI.
Management of public relations and sponsorships where relevant.
Assists in interviewing, hiring, orientation, and training of new marketing department staff
Adhere to and implements company policies and procedures
Stay abreast of national and international competitor product/innovation trends
Conduct regular competitor visits and report back to the Marketing team on product and price

Converse with customers to identify their purchasing requirement and assist in locating desired items in store as well as online.
Provide customers with essential product information, as well as offer them a demonstration of product features and provide solutions or reply to customers’ problems or enquiries.
Oversee the tagging of products to ensure correct prices are reflected and that stock is securely displayed.
Provide customers with after sales services and relevant information on warranty agreements on the various products.
Monitor displayed products to facilitate replenishment of emptying shelves or peg hooks.
Invoicing, collecting cash payments and process POS transactions for the purchase of goods and cashing up at the end of the day.
Evaluate stock inventory to determine the need for new products.
Receive stock from Head Office warehouse and ensure proper storage of excess stock.
Handle cases of product returns, refunds or exchanges.
Maintain an up-to-date knowledge of store products and services in order to effectively conduct sales.
Keep a watchful eye for shoplifters and pilferers to minimise risk of theft.
Participate in stock taking exercise at the end of every month.
Work closely with the Sales manager to ensure sales targets are achieved.
Run the site on a day-to-day basis.
Arrange for delivery of ordered goods.
Create or maintain database of customer accounts.
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
Prepare or organise online storefront marketing material, including product descriptions or subject lines, optimising content to search engine criteria.

Duties to include:
Improve guest service experience creating engaged customers and facilitate business growth.
Take ownership of guest issues and follow problems through to resolution
Participate in development of guest service procedures, policies and standards
Analyze guest feedback statistics and come up with strategies to address any areas with identified shortcomings
Management of guest loyalty programmes and promotions
Nurturing a culture of service excellence at the hotel
Team coaching, training and development

Marketing Strategy, plan and implementation
Create an overall Marketing Strategy for the group to be approved by the directors
Create a full budget for the Marketing Strategy / Plan and its implementation
Assess performance of department against the budgets and plans implemented
Create an operational plan that is aligned to the overall strategy
Implementation of this operational plan
Full review and assessment of success of the strategy and implementation.
Customer relations strategy and plan
Implementation of Customer Relationship Management system
Carry out and manage general day to day functions of the marketing function
Managing the Social Media platforms

Duties and Responsibilities include but are not subject to:
The scope of responsibilities of the General Manager covers the strategic, operational and administrative areas of the Company in Mozambique.
Implement the company’s strategy in Mozambique;
Implement the business development plan that optimises current markets and drives growth into new local markets at acceptable levels of profitability;
Take overall responsibility for maximising identified business opportunities;
Manage key customer relationships;
Maintain sound corporate governance within the company by reporting regularly to the Group Managing Director;
Lead Mozambique’s team, maintaining good relations with team members and driving team cohesion;
Drives team effectiveness and performance;
Ensure that the right people are employed to implement the company strategy;
Has overall responsibility for Mozambique’s revenue generation and profitability;
Has overall responsibility for Mozambique’s fixed and variable monthly costs;
Ensure timeous and cost-effective delivery of stock;
Oversee the implementation of the warehouse policy for efficient storage, handling and management of stock;
Formulate and implement strategies to achieve sales/growth targets;
Oversee the Finance department’s management of the accounts and finances according to company policy and strategy;
Ensure that the Human Resources policies are adhered to in compliance with Internal Regulation Document, the company Internal Policies and the Labour law;
Identify suitable talent that will ensure effective succession management across key positions in Mozambique; Undertake regular branch visits to strengthen key relationships;
Continually implement company policies and procedures and make suggestions for what needs to be changed to make the company more profitable and productive;
Efficiently manage people across various locations;
Networks effectively in order to focus resources on implementing strategic opportunities;
Operates in Mozambique business environment;
Perform other tasks as may be required by the Group Managing Director and/or the Board of Directors.

Duties to include
Maintains contact with the Company’s customers (directly or indirectly), ensuring that the products and services provided by the Company are of an acceptable standard and meet their business needs.
Conducts regular customer care meetings with all customer accounts and ensure that the minutes thereof are maintained; and action items arising from these minutes are taken up as appropriate.
Carries out regular customer contact to track satisfaction, sales performance, build relations and pick up issues that affect the Company.
Ensures customer relationships are continuously nurtured thereby maintaining harmonious associations at all levels in the customer organization (including senior executive levels).
Develops and maintains an up-to-date competitor profile to enable the Company to effectively position itself in the market place.
Ensures familiarity with all the Company’s contractual obligations to its customers concerning the delivery of product and services.
Initiates and negotiates contract amendments in line with changes in the customer’s licensed payment system capacity
Ensures that customer orders are fulfilled timeously
Takes 100% ownership of customer accounts in the defined territory.
Formulates sales plans to achieve sales objectives
Prepares sales proposals, tender responses, product presentations and demonstrations, and engage in sales negotiations with customers and prospects as necessary.
Negotiates sales deals with prospects
Continuously scans and analyses the environment within the defined territory to detect competitor activities, customer preferences, customer behavior and trends
Prepares and submits sales budgets inputs to the Supervisor, as per the Company’s budgeting cycle, ensuring that the plans fall in line with overall company objectives and strategies.
Participates in the establishment of periodic sales targets
Takes total responsibility for the achievement of the sales revenue for the defined territory as per budget. Internal
Ensures all proposals are submitted to customers and prospects only after they have been technically and financially vetted, as per the Company’s Procedures.
Takes direct responsibility for the maintenance of sales forecasts, that show the current status of customers and prospects.
Maintains an up to date customer prospect list which reflects agreed expected prospect revenue.
Participates and contributes to the regular sales and other internal meetings.
Undertakes marketing activities as and when required to market the Company’s brand, products and services
Organizes and participates in trade events, ensuring maximum customer participation
Provides input into re-order and stock levels to ensure constant product availability
Recommends appropriate products to order based on customer requirements and market trends
Initiates and implements strategic partnerships for increasing sales
Identifies and recommends for approval suitable channel partners for the distribution of the Company’s products and services
Draws up business, sales and marketing plans with respect to each identified channel partner
Manages the performance of each channel partner in the assigned territory to ensure maximum performance

Duties and Responsibilities;
* Ultimately, a top-performing Senior Sales Representative should be able to communicate effectively with customers and sales employees as well as demonstrate exceptional organizational, problem-solving, and customer service skills.

* Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls.
* Providing support to less experienced Sales Representatives as needed.
* Identifying potential customers through networking initiatives, cold-calling, and email communications.
* Preparing and delivering sales presentations to potential and existing customers.
* Preparing regular sales reports as well as sales territory plans.
* Researching competitors’ products, pricing, and product success to determine customer preferences.
* Developing innovative sales strategies to achieve sales goals.
* Promptly submitting customers' purchase orders to the relevant department for processing.
* Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
* Expanding industry knowledge by attending educational workshops and reading professional publications.

Duties and Responsibilities:

* Generating leads.
* Meeting or exceeding sales goals.
* Negotiating all contracts with prospective clients.
* Helping determine pricing schedules for quotes, promotions, and negotiations.
* Preparing weekly and monthly reports.
* Giving sales presentations to a range of prospective clients.
* Coordinating sales efforts with marketing programs.
* Understanding and promoting company programs.
* Obtaining deposits and balance of payment from clients.
* Preparing and submitting sales contracts for orders.
* Visiting clients and potential clients to evaluate needs or promote products and services.
* Maintaining client records.
* Answering client questions about credit terms, products, prices and availability.

Duties and Responsibilities:

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.
• Developing and sustaining long-term relationships with customers.
• Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.

* Generating leads.
* Meeting or exceeding sales goals.
* Negotiating all contracts with prospective clients.
* Helping determine pricing schedules for quotes, promotions, and negotiations.
* Preparing weekly and monthly reports.
* Giving sales presentations to a range of prospective clients.
* Coordinating sales efforts with marketing programs.
* Understanding and promoting company programs.
* Obtaining deposits and balance of payment from clients.
* Preparing and submitting sales contracts for orders.
* Visiting clients and potential clients to evaluate needs or promote products and services.
* Maintaining client records.
* Answering client questions about credit terms, products, prices and availability.

Duties and Responsibilities: * Generating leads.
* Meeting or exceeding sales goals.
* Negotiating all contracts with prospective clients.
* Helping determine pricing schedules for quotes, promotions, and negotiations.
* Preparing weekly and monthly reports.
* Giving sales presentations to a range of prospective clients.
* Coordinating sales efforts with marketing programs.
* Understanding and promoting company programs.
* Obtaining deposits and balance of payment from clients.
* Preparing and submitting sales contracts for orders.
* Visiting clients and potential clients to evaluate needs or promote products and services.
* Maintaining client records.
* Answering client questions about credit terms, products, prices and availability.

Duties and Responsibilities include but are not subject to:
Craft a quarterly area operational sales and marketing plan that helps to meet the company’s goals within the framework of the marketing strategy. Implement the agreed plan.
Meet performance targets as agreed with Senior Sales Agronomist.
Keep up to date on products and general farming knowledge to provide our clients with first class back up service. Liaise with breeders and other technical institutions (e.g. CIMMYT, ICRISAT and UNIVERSITIES to obtain such information).
Promotion and Selling of products to meet set targets in given regions.
Monitor and evaluate area market intelligence.
Handle all company related activities in their respective areas (sales functions/events, customer service, complaints and training).
Interact with AGRITEX, ZFU, ZCFU, ZNFU, CFU and field extension to gather market intelligence and local area information.
Exploration of new market opportunities.
Identify and train farmers, traders, NGO staff and extension officers on Seed Co products and farming in general.
Planning, planting, general management and monitoring and evaluation of demonstrations and strip trials.
Identification and recruitment of Sales Agents/Traders.
Promote trade sales and make sure traders pay timely.
Stock monitoring and restocking of depots and trade/retail outlets.
Liaise with and promote Seed sales amongst NGO’s and corporate clients in operational areas.
Promote and maintain a dominant a corporate brand through innovative marketing initiatives, including roadside demonstrations and green crop displays, show displays, attending local farming activities, making promotional presentations and general exhibits.
Conduct promotional sales competitions like the ten tonne club maize and 4 tonne club for soya beans for the commercial farmers. Also conduct the National Crop Quality procedure manual. Quality and Production procedure manual. Sales and Marketing Targets. Quality and Production procedure manual. Survey reports. Checking and verification by the Chief Agronomist Checking and verification by the Chief Agronomist In liaison with Commercial Director In liaison with the Marketing Manager
Contribute to publications, present on radio or TV or other media as may be available in a way that promotes products and assist our clients.
Operate within set budgets.
Writing area reports weekly, monthly or as directed.
Any other duties that may be delegated
ADMINISTARTION
Supervision of the Sales Rep in the region
Budget preparation for the area
ISO
Uphold QMS procedures.
Maintains a list of all procedures in the department

Sales Function
1.1 Directs and coordinates company sales and marketing functions.
1.2 Develops and coordinates sales selling cycle and methodology.
1.3 Plans and implements sales and marketing activities in order to meet company targets for retention growth and profitability.
1.4 Conducts and negotiate sales on major Accounts
2. Customer Management
2.1 Plan and implement marketing strategy, including advertising and PR.
2.2 Advise ginners and farmers on policies and operating procedures to ensure functional effectiveness of business.
2.3 Negotiates contracts with ginners and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
3. Export Market
3.1 Process Export Sales
4. Management
4.1 Manages relevant reporting of management and financial information for the sales and marketing department.
4.2 Seeks and continuously develops knowledge and information about competitor activity, pricing and tactics, and communicates this to relevant departments in the Company.
4.3 Plans, forecasts, reports on sales, costs and business performance, according to company requirements.
4.4 Draws up departmental budgets, monitors and controls expenditure.
5. ISO
5.1 Develops implements and maintains QMS procedures for the department.
5.2 Maintains a list of all procedures in the department.
5.3 Enforces adherence to QMS and EMS within the department.
Promote trade sales and make sure traders pay timely.
Stock monitoring and restocking of depots and trade/retail outlets.
Liaise with and promote Seed sales amongst stakeholders in operational areas.
Promote and maintain a dominant Seed Co corporate brand through innovative marketing initiatives, including roadside demonstrations and green crop displays, show displays, attending local farming activities, making promotional presentations and general exhibits.
Conduct promotional sales competitions
Operate within set budgets.
Writing area reports periodically as directed.
Any other duties that may be delegated.

Setting sales goals and developing sales strategies.
Researching prospects and generating leads.
Contacting potential and existing customers on the phone, by email, and in person.
Handling customer questions, inquiries, and complaints.
Preparing and sending quotes and proposals.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Meeting daily, weekly, and monthly sales targets.
Participating in sales team meetings.

Duties and Responsibilities:
• Take over customer management responsibility for existing key accounts including Multinational and National top brands.
• Creating and maintaining a customer network, identifying core buying center processes, and carrying out competitive insights.
• Understanding and translating customer needs (from the first concept to product approvals to final contract closings) • Strengthening commercial online and offline negotiations by excellent business acumen.
• (Responsible for sustainable sales and profit growth).
• Team player in an international, fast-growing environment.
• Close collaboration within a multinational sales team.
• Share and communicate valuable market information internally through new digital channels.

Assisting with the management of the warehouse
Attending to customers
Receiving and issuing of goods as per order
Stock administration
Counter sales

• Drive the new business development of the company and grow the new business sales.
• Achieving set targets, maximum turnover plus sales profitability & growth within an assigned set of customer Key Accounts by effectively selling the company’s products on a daily and contractual basis.
• Develop trust relationships with a portfolio of Key Account customers to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to Key Account customers in a timely manner.
• Serve as the link of communication between customers and Distributors.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to the internal planning team and customers using key account metrics.
• Manage, develop and maintain a positive internal and external team environment and provide sales target feedback weekly & monthly, and provide the tools/training for the team to achieve the company’s objectives.
• Develop sales growth strategies as per Key Account customer’s specifications.
• Prepare and present weekly and monthly sales performances, growth and maintain updated margin and profitability reports, prepare and present budget variance reports, cost variance (CV) (planned budget vs. actual budget).

Duties and Responsibilities:

Deliver on Regional volume and value.
Support and motivate Business Partners by training their Teams, both in “classroom” and via Trade visits, manage and drive their stock replenishment all while nurturing and developing the relationship
Ensure that strategic customers are called on regularly by following a call cycle
To ensure continuous product availability in both partners and outlets
Ensure sufficient stock rotation across channels and partners
Territorial asset management for coolers and others.
Identify strategic customer and ROI opportunities for asset placement
Identify, create, and implement ad hoc customer promotion solutions e.g. Meal combos in conjunction with the internal relevant stakeholders.
Establish, develop, and maintain positive business and customer relationships
Assist in the implementation of all national or regional key account promotions

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Reach out to customer leads through cold calling
Resolve customer complaints by investigating problems and finding solutions
Keep management informed by submitting all required reports, weekly, monthly, and annual territory analysis, and feedback i.e. best practices and competitor and promotional trends
Continuously improve through feedback
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Utilize free stock (Liquid Leverage) and sample stock to generate sales volume, instore presence, build instore displays and enable brand building
Meticulously submit all required administration, as requested, on time & in full
Liaise regularly with our Distributors and merchandising partners
Manage the sampling for the territory based on channel, outlet and target consumer, to drive sales volume and product exposure.
Manage and nurture customer relations and assist/educate business partners, distributors, agents, and their sales teams to be the be best representatives of the brand.
Excellent sales and negotiation skills.
Excellent communication skills
Good organizational and time management skills.
The ability to work well on your own and as part of a team
Previous Customer Service experience
Flexibility – Availability whenever required
Confident and energetic

Building Pipeline and Growth
Drive growth strategy by segmenting the Lusaka and Copperbelt market and identifying promising new customer opportunities within the above-mentioned sectors.
Be part of developing sustainable solutions and creating maximum value for both parties’ long term
Build a strong pipeline of new opportunities
Achieve personal growth targets through a well-balanced growth plan
Customer engagement and planning
Lead and maintain strategic customer conversations with key decision makers in the field of Air and Sea logistics to identify customer's business objectives, sector requirements and challenges
Identify and create future opportunities through assessing business trends in the sectors
Position yourself as a strategic resource in developing innovative solutions for the client’s industry.
Proactively identify new sub segments of the market by keeping up to date with changes
Presenting, winning & implementing the deal
Design good fitting solutions and present to customer
Ensure common understanding of service expectations with both the customer and the company
Working closely with other Divisions to develop and deploy effective solutions that meet the customer needs end to end
Develop commercially viable solutions that adhere to internal guidelines & commercial standards
Account management
Support our Customer Success Programme (CSP) & follow up activities to increase customer satisfaction year-on-year.
Regular customer face to face meetings supporting operational and tactical commitments
Use the latest BI Analytic tools to engage meaningfully on actual performance.
Strategic thinking and influencing
Align company solution with the customer strategy.
Seek new ideas and global practices that could have a meaningful fit locally
Understand key company business drivers (e.g., revenue, cost) & anticipate impact of business decisions & solutions based on the customer environment

Managing all marketing for the company and activities within the marketing department.
Developing the marketing strategy for the company in line with company objectives.
Co-ordinating marketing campaigns with sales activities.
Overseeing the company’s marketing budget.
Creation and publication of all marketing material in line with marketing plans.
Planning and implementing promotional campaigns.
Manage and improve lead generation campaigns, measuring results.
Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns.
Monitor and report on effectiveness of marketing communications.
Creating a wide range of different marketing materials.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Analysing potential strategic partner relationships for company marketing.

Duties to include:
Sales:
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Participate in high quality engagement and maintain strict adherence to sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan
Demonstrate commercial competence and increase customer utilization of both existing and new corridors, products and services by ensuring own understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports.
Accounts Services (& Operations):
Provide support and input into Accounts (Customers/Creditors) with regular follow ups on overdue accounts.
Ensure up to date service level agreements are in place for all service stations in allocated area, ensuring adherence and compliance to the agreements at all times.
Monitor, manage and improve service levels at service stations to ensure customer satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at stations to improve profitability and competitiveness.
Branches/Offices & Diesel Truck Parks/Stops/Depots (sites):
Execute the development/design of best operating practices, processes, procedures, policies, stock planning and service level KPI’s as well as floor lay-out and look and feel of the branches/offices.
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Improve input costs at both sites and stations to improve profitability and competitiveness.
Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume).

Duties and Responsibilities:

• Define and execute category strategy (defining the detail for the company direction for the various categories), accountable for Commercial, Product and Technical (3 year view – range analysis) .
• Margin accretive and growth targets.
• Budget – Setting & Achieving monthly commercial targets per category.
• CPA management and on time launch.
• Tracking new lines against forecast (Post Implementation Review) .
• Forecast and planning – input.
• Annual promotional plans.
• Management of price book & Gross Profit – including all new products.
• Stock management – executing the plan internally and with customer.
• Sales and category performance against annual plan and budget- understanding impacts and implementing corrective action where needed.
• Management of agreement of eliminations.
• Projection and management of marketing and promotional expenses and tallies.
• Management of funds where applicable.
• Management of debtors claims.
• Develop, lead and motivate a high performing team in the business.
• Achievement of targets and strategy.
• Living the core values.
• Engaged workforce.
• Talent and succession planning (input into KPA’s and growth plans) .
• Cross-functional alignment and team building.
• Clear and effective communication.

Ownership of Key Customer accounts. The candidate would be responsible for the companies top 20 corporate accounts in Agriculture and Forestry, in particular.
Weekly and Monthly reporting on the Sales environment:
Import parity pricing
Sales pipeline: listing of open sales leads and following them through.
Observations in the market, competitors, shifts in demand.
Seasonal calendar : contacting niche customers at the right time of year and guiding the rest of the sales team through the same.
Team performance.
Mentoring and guiding the Sales team, eight strong, in their respective areas of responsibility.

Assisting in Designing signage: for billboards, street poles, outdoor signage, print, infographics
Assisting in E-marketing (email marketing design, web content management, social media posts)
Assisting in organizing events (sponsored days, Golf Days etc.)

To manage a client book and proactively reach out to ensure client satisfaction/retention while continuously hunting and closing new business.
The role is for a dynamic, high-performing Account Exec with experience selling technology and/or other services over the phone, by email, and face to face meetings. The person will be responsible for managing a client book and proactively reaching out to ensure client satisfaction/retention while continuously hunting and closing new business.
Main Responsibilities
Create detailed sales plans and pipelines to sustain and surpass targets
Manage the entire sales cycle from: finding a client; securing a deal; completing delivery
Promote new products / services to existing customers
Provide professional aftersales support to retain customers and increase loyalty
Champion customers complaints and queries to ensure prompt responses and satisfactory resolutions
Advocate for the customer within the organization
Report on the status of the customers and keep accurate records of sales and payments data
Attainment of performance objectives
Any other duties or tasks that may be assigned
General Responsibilities
Drafting of Contract – S & M; Capacity; SRA and Tenders
Ensuring Statutory Requirements are met
Debt Management
Coordination with Logistics

recruiting, training, supervising and appraising staff
managing budgets
maintaining statistical and financial records
dealing with customer queries and complaints
overseeing pricing and stock control
maximising profitability and setting/meeting sales targets, including motivating staff to do so
ensuring compliance with health and safety legislation
preparing promotional materials and displays
liaising with head office.

Duties and responsibilities:

•Drive message of quality, value and environmentally friendly products.
•Pre-planning Weekly Sales Prospects.
•Develop your own customer database.
•Research potential new customers.
•Service new and existing customers.
•Meet agreed sales targets.
•Filing reports on-line.
•Maintain Service Records and Documentation.
•Achieving daily and weekly call ratios to ensure targets are met.
•Will be responsible to generate their own leads by means of cold calling.
•Client site surveys and to supply solutions to the clients.
•Preparing quotations/proposals/tenders and presentations.
•Consolidate data in order to facilitate management reporting.
•Develop and implement a growth strategy that focuses on specific market segments.
•Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
•Negotiating sales and clinching business deals.
•Initiate Invoicing & Payment.
•Conduct handing over of new contracts to operations.
•Management of costs compared to budget.
•Enhance own product knowledge in order to demonstrate products to customers.
•Develop focus in specific industry sectors.
•Plan own time allocation, schedules, and customer base.
•Focus on the value of offering – follow up with after-sales service.
•Improve and maintain the standard of service.
•Implement customer product training when required.
•Present reports - sales trends, customer growth, customer issues.
•Able to adapt to specific markets.

Duties and responsibilities:

•Drive message of quality, value, and environmentally friendly products.
•Pre-planning Weekly Sales Prospects.
•Develop your own customer database.
•Research potential new customers.
•Service new and existing customers.
•Meet agreed-on sales targets.
•Filing reports online.
•Maintain Service Records and Documentation.
•Achieving daily and weekly call ratios to ensure targets are met.
•Will be responsible to generate their own leads by means of cold calling.
•Client site surveys and supply solutions to the clients.
•Preparing quotations/proposals/tenders and presentations.
•Consolidate data in order to facilitate management reporting.
•Develop and implement a growth strategy that focuses on specific market segments.
•Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
•Negotiating sales and clinching business deals.
•Initiate Invoicing & Payment.
•Conduct handing over of new contracts to operations.
•Management of costs compared to budget.
•Enhance own product knowledge in order to demonstrate products to customers.
•Develop focus in specific industry sectors.
•Plan own time allocation, schedules, and customer base.
•Focus on the value of offering – follow up with after-sales service.
•Improve and maintain the standard of service.
•Implement customer product training when required.
•Present reports - sales trends, customer growth, customer issues.
•Able to adapt to specific markets.

Duties and Responsibilities:
* Customer Service

* Develop and oversee all customer relationships, developing a sound environment for Fluiconnecto to provide improved services.
* Liaise with clients and technical department in matters technical, including resolution of hose failures, root cause analysis & hose performance.
* Oversee the operational facilities providing hoses and associated products in support of customers' maintenance needs.

* Technical Capability

* Manage activities related to the assembly of hydraulic hoses, providing clients with the best solutions in responding to downtime.
* Oversee the quality of goods supplied by the workshops, providing support and liaison with the technical team.
* Develop and implement an internal technical training program, involving a train the trainer program.
* Oversee the coordination of the project's operations and activities associated with client requests, installations, procedures, maintenance, and servicing of all equipment on site.
* Carry out fiscal duties to ensure client accounts are within KPI’s.
* Manage the project administration systems.
* Supervise the workshop inventory levels, determining range, levels and KPI’s.
* Provide reporting to the General Manager on a range of project matters.
* Participate in the development and implementation of plans to handle documentation and protection thereof.
* Liaise with auditors and report on matters/issues in relation to production and stock management which require attention.

* People / Team

* Contribute effectively as a member of the Fluiconnecto team and work closely and respectfully with those members of the team.
* Diligently build professional relationships with all Clients, Contractors and Team members.

Duties and Responsibilities include but are not subject to:
Develop a marketing communications plan including strategy, goals, budget and tactics
Develop media relations strategy, seeking high-level placements in print, broadcast and online media
Coordinate all public relations activities
Direct social media team to engage audiences across traditional and new media
Leverage existing media relationships and cultivate new contacts within business and industry media
Manage media inquiries and interview requests
Create content for press releases, byline articles and keynote presentations
Monitor, analyze and communicate PR results on a quarterly basis
Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
Build relationships with thought leaders to grow industry awareness
Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations
regarding communication strategy surrounding them

Duties and Responsibilities:

Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.,br> Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices and availability.

Duties and Responsibilities:

Maintain and expand dealers’ network and build strong customer relationships through excellent customer service.
To work in a fast-paced environment, dynamic &amp; motivated personality, able to work independently.
Provide excellent customer service and experience to customers.
To exceed or achieve monthly sales target/ new business development served in the assigned area.
Follow up on payment matters.
Perform any other ad-hoc tasks assigned by Management.
Willing to take up responsibilities outside of JD.

Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.

Position will involve providing expert advice and information to customers regarding a variety of products offered by the company as well as providing clerical support services to the department.
Order processing for the retail channel.

Duties and Responsibilities:
•
• Achievement of monthly sales target and payment collections.
• Delivers sales and distribution targets across channels.
• Propose sales & distribution strategy, as well as tactical promotions for the region across channels.
• Manages & coaches’ sales team in the region.
• Ensures compliance of the sales team to the GTM fundamentals.
• Ensures monitoring, analysis, and actions based on SFA data and reports.
• Gathers information relevant in understanding the business of the region such as competitor pricing & promotion, rate of sales, and market insight.
• Collaborates with the Modern Trade team and Van Sales team to implement the channel plans and promotions.
• Collaboration with the Trade Marketing team and Marketing Team in the implementation of brand programs.
• Achieves regional sales operational objectives, provides regional sales information and recommendations to strategic plans and reviews.
• Resolving problems, identifying trends, determining regional sales system improvements, implementing change.
• Recruiting, orienting, training, and disciplining employees in the assigned region clearly communicating job expectations.
• Monitoring, developing and appraising the team.

Duties and Responsibilities:

? Maintain and expand dealers’ network and build strong customer relationships through excellent customer service.
? To work in a fast-paced environment, dynamic &amp; motivated personality, able to work independently.
? Provide excellent customer service and experience to customers.
? To exceed or achieve monthly sales target/ new business development served in the assigned area.
? Follow up on payment matters.
? Perform any other ad-hoc tasks assigned by Management.
? Willing to take up responsibilities outside of JD.

Duties and Responsibilities;

* Plan fortnightly call schedules
* Plan sales call to ensure a value-added approach
* Learn and apply client classifications
* Plan on building market share across all categories
* Drive and achieve ingredients volumes/ budget
* Drive and achieve casings volumes/budget
* Drive and achieve FHG merchandise volumes/ budgets
* Conduct weekly demos, and casings tests at platinum target clients
* Build on and research product and industry knowledge
* Work on the promotional activity as per guidelines required
* Build client relationships and ensure service effectiveness
* Analyze competitor activity and market trends and feedback on market intelligence
* Submit weekly sales and ADAPT reports by the required deadline
* Proactively look for new business and market opportunities
* Manage sales administration and other duties as required
* Deliveries carried out to company standard where appropriate
* C-Track in line with company standards
* Willingness to travel extensively
* Willingness to work every second Saturday, some public holidays and additional hours as required.

Dealing with walk in customers
Telesales
Basic accounts (debtors especially) General Ledger Postings in Pastel Accounting System
Taking in cash
Running petty cash system

Duties and Responsibilities:
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability.

Duties to include:
Innovative thinking that will challenge business processes and concepts to drive results.
Comfortable in cold calling
Must be creative and strategic in developing marketing/advertising campaigns and be managing various social media platforms
Comfortable working with Opera PMS * Flexible to work some nights and weekends, when necessary, based on business needs
Responsible for the daily sales efforts of the hotel
Overall positioning of the hotel, brand communication and the development of customers for the property including, Rooms, Dining Outlets, and Events.
Responsible for rental revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets.

Duties to include:
Assisting in Innovative thinking that will challenge business processes and concepts to drive results.
Comfortable in cold calling
Must be creative and strategic in developing marketing/advertising campaigns and be managing various social media platforms
Comfortable working with Opera PMS * Flexible to work some nights and weekends, when necessary, based on business needs
Assist with the daily sales efforts of the hotel
Assist with Overall positioning of the hotel, brand communication and the development of customers for the property including, Rooms, Dining Outlets, and Events.
Assist with rental revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets.

Duties to include
Posting on time, accurate, podcasts to iTunes and other feeds.
Accurate, timely release of podcast website pages, emails and social posts. Creation of additional, in-scope assets.
Attention to detail in following internal processes to record podcast production. Liaison with clients.
Resolving any escalation within the Production/Content process.
Monitoring Production/Content queues for timely action and expectation breaches.
Escalation of issues involving external writing team to Client Manager
Attend/contribute to reporting/meetings with Client Manager &amp; COO to feedback on customer satisfaction. Escalate (where necessary) out of scope requests.
Review and update policy/procedure in respect to process development.

Duties and Responsibilities:

Promoting the company’s products after communicating with in-store management and marketing teams.
Acting as the main point of contact with brokers, suppliers, and distributors in the region.
Implementing sales goals and communicating them to key individuals.
Preparing sales reports and submitting them to senior management.
Communicating with store managers to determine their needs.
Promptly responding to customer requests.
Maximizing the growth potential of stores within the region.
Ensuring that stores comply with industry regulations.
Preparing budgets and analyzing the market.
Collecting customer feedback as well as market research.

Meeting monthly sales targets;
Effectively planning sales strategy;
Analysing sales data and projecting future performance;
Ensure stock and cash balance on a daily, weekly and monthly basis;
Achieve growth and sales targets;
Plan resources in the most cost effective manner to ensure profitable distribution of products;
Build and promote strong, long-lasting customer relationships;
Identify emerging markets and market shifts whilst being fully aware of competition;
Build, manage and motivate an efficient Territory DSD sales team; and Conduct all duties and responsibilities with honesty and integrity.

Duties and Responsibilities:

* Meeting sales targets according to monthly sales budget.
* Analyzing pricing regularly for price increases, managing GP'S, and distributing own price list and info.
* Attending to new enquires quoting customers for branded and generic stock.
* Analyzing and creating inventory report/ forecasts for imports and local purchase orders with sales history to report quarterly forecast.
* Watching your competitors and the product that are offering by reporting on a weekly basis.
* Ensure optimal client service by calling on clients regularly to ensure their needs are being looked after.
* Provide market information through to the central office.
* Attending Sales conferences to participate in strategic discussions and planning.

Meeting sales targets according to monthly sales budget.
Analyzing pricing regularly for price increases, managing GP'S, and distributing own price list and info.
Attending to new enquires quoting customers
Watching your competitors and the product
Ensure optimal client service by calling on clients regularly to ensure their needs are being looked after.
Provide market information through to the central office.

Duties and Responsibilities:

Liaise with current client base.
Generate and manage sales volume targets.
Canvas new business.
Attend supplier meetings.

Duties to include
Sales & Marketing of services
Promotion of services
Visiting customers on site
Business Development

Duties and Responsibilities:
Manage customer account profitability - Deliver the required top line, GM, GM% and EBITDA as set out for the customer account
To achieve volume and profitability targets for customer accounts on a regional level
To develop and agree on strategic customer objectives
Assess and recommend strategic options to the category team
Develop and implement customer strategy and plans; including annual activity planning, trading terms and co-ad spends
Develop customer and sales activity plans
Collaborate effectively across departments/functions to ensure business objectives are aligned and delivered upon.
Accurate management and implementation of customer pricing
Ensure product availability and visibility on the shelf
Conduct customer reviews at all levels
Monitor and execute promotional plans
Develop and apply regional customer contact strategy
Measure and review sales and distribution agents’ performance/manage outsourced sales agents
Communicate sales targets and strategies/action plans to sales and distribution agents
Monitor competitor activity
Ensure regular and accurate sales forecasting in conjunction with Supply Chain / Logistics
Develop and manage customer relationships
Spending time with agents and sales managers
To gather, process, analyze and report on customer data
Manage the relationship with and performance of IRL/ IRS

Duties to include:
To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal business solutions for the satisfaction of customer’s immediate and future needs.
To determine with their direct manager the Sales Business Plan and objectives for the Regional Customer Managers relevant Industry of responsibility ensuring that the Sales Business Plan is re-enforced at industry and customer level.
Manage and develop the existing and potential customer base through the assigned Regional Customer
Managers in order to achieve profitable TDI revenue & shipment growth.
Ensure that customers are appropriately allocated to the sales channels according to the commercial guidelines to maximize the long-term benefit to the company and their Key Account customers.
Manage and monitor business performance of the Regional Customer team according to commercial standards to ensure effective and efficient management through sales productivity.
Ensure that the Regional Customer team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.
Gain strong understanding of the Sub Saharan Africa economic environment and the impact this has on the business. Alongside this and in order to remain competitive; understand tactics, strengths and weaknesses of the competitors in order to ensure the company maintains its market share.
Develop a tactical plan in order to achieve the planned growth for the MNC Customer Portfolio, highlighting where the growth will come from, together with a detailed analysis of growth per product per sales area.
Develop a strong understanding of the top key accounts within SSA, and ensure customer contact is made to further gain their commitment to a strong and binding partnership.
Develop a set of contacts within the total organization, internally and externally who are able to support and add value to the growth of the business, as well as support the business needs of the customer outside of the local organization.
Ensure proper usage of the sales support processes and tools so that the sales team can be more effective and efficient as well as ensuring that customer & competitor information is recorded; maintained and treated as a company asset.
To contribute to the creation, calculation and implementation of the cost & revenue budget and forecast for the sales cluster/area to ensure that the budgeted and/or forecasted growth reflects the market potential.

Booking jobs and following through to completion
Client liaison
Customer visits & site checks

DUTIES AND RESPONSIBILITIES: Record, analyze, report, and administer according to systems and requirements (CRM)
Attend regular client visits, necessary to perform duties and aid business development
Read and understand technical drawings and product data sheets
Handle all aspects relating to Sales, obtaining queries, putting together quotations, and converting to orders when orders are received
Expedite quotations, orders, invoicing, and payment
Establish and maintain customer relationships and support, contact clients on new products and updates
Support and training on pumps and valves as and when required must have the ability to solve problems
Provide support with queries and technical information as and when required
Liaise with Consultants, Project Houses and end-users
Obtain prices from suppliers for quoting purposes, track and expedite orders through the system
Arrange kick-off meetings with Staff
Provide high levels of customer service
Collect and deliver all documentation, attend Project meetings
Comply with and enforce all policies and procedures, as well as carry out your duties in a manner that conforms to current Health and Safety legislation, upholding the Health and Safety Policy
Carry out all other reasonable tasks that may be delegated from time to time
Assist fellow employees with daily functions as and when required

DUTIES AND RESPONSIBILITIES: Optimise quality of service, business growth and customer satisfaction, as well as maintain and build relationships with customers of through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparation and submission of quotations
Record, Analyse, Report and administer according to systems and requirements (CRM)
Attend regular client visits, necessary to perform duties and aid business development
Read and understand technical drawings and product data sheets
Handle all aspects relating to Sales, comprising obtaining enquiries/ Tenders, putting together quotations and converting to orders when orders are received
Establish and maintain customer relationships and support
Contact with clients on products and updates
Support and training on pumps and valves as and when required
Solve problems; Provide support with queries and technical information as and when required
Liaise with Consultants, Project Houses and end users
Obtain prices from suppliers for quoting purposes
Track and expedite orders through the system
Provide customer updates on the progress of orders – when requested
Attend project meetings; Collect and Deliver all documentation
Comply with and enforce all policies and procedures, as well as carry your duties in a manner which conforms to current Health and Safety legislation, upholding Health and Safety Policy
Carry out all other reasonable tasks that may be delegated from time to time

DUTIES AND RESPONSIBILITIES: Record, analyze, report, and administer according to systems and requirements (CRM)
Attend regular client visits, necessary to perform duties and aid business development
Read and understand technical drawings and product data sheets
Handle all aspects relating to Sales, obtaining queries, putting together quotations, and converting to orders when orders are received
Expedite quotations, orders, invoicing, and payment
Establish and maintain customer relationships and support, contact clients on new products and updates
Support and training on pumps and valves as and when required must have the ability to solve problems
Provide support with queries and technical information as and when required
Liaise with Consultants, Project Houses and end-users
Obtain prices from suppliers for quoting purposes, track and expedite orders through the system
Arrange kick-off meetings with Staff
Provide high levels of customer service
Collect and deliver all documentation, attend Project meetings
Comply with and enforce all policies and procedures, as well as carry out your duties in a manner that conforms to current Health and Safety legislation, upholding the Health and Safety Policy
Carry out all other reasonable tasks that may be delegated from time to time
Assist fellow employees with daily functions as and when required

DUTIES AND RESPONSIBILITIES Key account Eskom power stations due to Lethabo Contract
Optimize quality of service, business growth, and customer satisfaction, as well as maintain and build relationships with customers of through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparations and submissions of quotations.
Record, Analyse, Report, and administer according to systems and requirements (CRM).
Attend regular client visits, necessary to perform duties and aid business development.
Read and understand technical drawings and product datasheets.
Handle all aspects relating to Sales, comprising obtaining inquiries / Tenders, putting together quotations, and converting to orders when orders are received
Able to travel to Northern Cape, Lesotho, Free State, and other areas, staying over as and when required.
Establish and maintain customer relationships and support
Contact clients in terms of products and updates
Support and training on pumps and valves as and when required, Must have the ability to solve problems.
Provide support with queries and technical information as and when required.
Liaise with Consultants, Project Houses, and end-users.
Obtain prices from suppliers for quoting purposes, Track and expedite orders through the system.
Provide customer updates on the progress of orders when requested
Arrange kick-off meetings with Staff.
Attend project meetings
Collect and deliver all documentation
Carry out all other reasonable tasks that may be delegated from time to time
Assist fellow employees with daily functions as and when required
Comply with and enforce all policies and procedures, as well as carry your duties in a manner that conforms to current Health and Safety legislation, upholding Health and Safety Policy

SALES REPRESENTATIVE RESPONSIBILITIES: Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.

DUTIES AND RESPONSIBILITIES: Ensure the recruitment of high caliber talent to drive a high-performance culture and enable continued high performance, future leadership, and management cover.
Ensure all new appointments are always strictly approved by the CEO or designate in accordance with the latest company titles, salary bands, and budgets.
Ensure all permanent and temporary staff have up-to-date employment contracts as per the company policy and/or the applicable local legislation as a minimum.
Proactively provide input into sales and marketing resourcing and effectively manage the team and align the Sales and Marketing objectives across all regions and territories.
Develop and implement a proper induction, onboarding, and on-the-job training program including all company policies for all local roles to set all-new temporary and permanent staff up for success.
Implement and drive a high-performance culture to enable a pay-for-performance culture in line with Company standards and as directed by the CEO.
Ensure all non-performance, non-compliance, and misconduct issues are addressed formally and timeously according to company policy and/or local legislation as a minimum.
Proactively train and develop within the sales and marketing functions to ensure that all employees within these functions reach competence as soon as possible.
Provide support and input into the development/design of the initial new corridor development, taking accountability for monitoring and reporting on the successful implementation.
Proactively support the fast and efficient rollout of the corridor development plans post the initial set-up.
Identify and actively pursue new business (product and service) development opportunities
. Create products and concepts that are tailor-made for specific target markets, applying specific focus on enabling the conversion of both new and existing products to be fully automated financial technology/online payment solutions.
Develop and implement new product launches.
Assist the Junior Brand Manager where (or if) required to write briefs and brief agencies, negotiating the best possible rates for the best possible quality.

Duties and Responsibilities include but are not subject to:
Sales
Using a thoroughly honed sales process, lead your team to exceed revenue targets set for the country. This includes prospecting and developing relationships, negotiating contract terms, documenting activity, and thoroughly following up on all issues pertaining to sales
Negotiate and close deals in a timely manner while executing to your own, individual sales quota
Analyse key financials, growth & profitability and mitigate any gaps between performance vs. target
Accountable for the pipeline roll up and forecast process
Distributor (outside sales) management
Have a finger on the pulse of your market, addressing threats and/or opportunities
Build brand equity by ensuring a superior customer experience, whether this be direct consumers or intermediary clients, servicing both the formal and informal trade markets
Be an effective storyteller, championing our unique value proposition – this includes having a thorough understanding of our product quality, the production value chain, and the role we play in the communities we serve. Understand how this compares to our competitors or industry disruptors Strategy
Collaborate on setting the sales strategy and operating plan for your market and execute to this plan with precision
Leadership
Lead across a multifunctional team to ensure the effective execution of the sales plan Hold the sales team (both inside and outside sales teams) accountable to the sales forecast, unblocking challenges proactively
Champion product expertise and market knowledge within the sales team and broader business to develop domain expertise
Proactively advance employee engagement and develop a meritocratic, high performing corporate culture
Stakeholder Engagement
Develop and maintain excellent relationships with relevant internal and external stakeholders – you are the face of the brand!
Communicate effectively and establish credibility throughout the organization and with the Board of Directors as an effective developer of solutions to business challenges
Be an effective and enthused brand ambassador, continuously building brand equity within market and across all stakeholder groupings

Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
Taking customers on test drives and demonstrating vehicle features.
Building a rapport with potential customers to improve the possibility of a sale in the future.
Maintaining a customer database and communicating with them.
Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
Maintaining reporting structures´and recording sales and inventory on our CRM software.
Collaborating with team members to reach sales targets.
Assisting with the set up of showroom and promotional displays

Duties and Responsibilities include but are not subject to:
Handling calls and online customers.
Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff.
Delegating tasks
Monitoring the team’s performance
Assisting the team by performing the tasks with them
Helping with training and development
Completing paperwork (yes, there’s always admin to do) Handling complaints (from both staff and customers)
Helping to hire new staff
Reporting to senior management / personnel when required

Responsibilities:
- Internal & External Communications
- Marketing Administration
- Brand Management

- Highly energetic and fully involved “in-team” DRIVER (Horizontal / flat structure team)
- The person must be inherently organised and naturally wired to effectively design and implement the detail of multiple projects and administrative functions with clear measurable (numeric) objectives.
- They will be required to work effectively and keep projects and administrative task on track with both internal and outsourced team members and therefore have strong communication skills. This requires the ability to manage people in the team but assuming total responsibility first and leading by example from the front.
- They must be inherently critical of actual performance. (Naturally evaluate everything.) This particularly applies to the evaluation of measurable performance against a known / set objective. This requires that they have the demonstrable previous experience in evaluating numerical data.
- Must be relentless in achieving goals.
- They should be familiar with all aspects of project management, such as budgeting and scheduling, and exercise strong time management.
- Technical know-how on social media platforms, WhatsApp/Facebook/YouTube/Instagram
- Mature and focused but with the ability to adapt to using new technologies

Duties and Responsibilities:

* You will be responsible for promoting commercial products throughout a designated sales area, this will be achieved by:
* Representing and selling the Company's products to the Industrial / Automotive sectors within a designated area.
* Visit new and existing customers and offer the best service and advice.
* Ensure customer backup service and satisfaction.
* Keeping Sales Manager informed of progress, attending sales and training meetings.
* Adopt strategies to increase sales and secure new customers.

Business development
Market research
Customer service
Providing quotations
Sales administration
Call plans
Budget planning
Adopt new strategies to keep up to date with current business trends
Will be required to travel across the country

Duties and Responsibilities include but are not subject to:
Receive walk-in customers, phone and email orders from commercial/industrial customers, retail outlets and individual customers while providing the highest level of service.
Identify customer needs, then invoice the customer correctly & accurately by writing out manual, handwritten invoices.
Working with warehouse team, monitoring stock levels for reordering, avoid stock outs &amp; overstock items.
Manage client orders with manual order filing system.
Understanding customer needs and sending quotations using spreadsheets (e.g. Excel)
Maintaining good relationships especially with existing top (repeat) customers and prospects.
Email communication with clients
Phone communication with clients and answering switchboard telephone lines
Working with Excel. A good knowledge of basic Excel functions is important.
Issuing and checking Invoices, Receipts, Credit Notes and other documents.
The company has a small team and members of staff are encouraged to cross-train where applicable so this person will be expected to be versatile, flexible, learning different roles quickly, part of a dynamic, hardworking and extremely professional team.

Duties and Responsibilities:

* Meeting sales targets according to monthly sales budget.
* Analyzing pricing regularly for price increases, managing GP'S, and distributing own price list and info.
* Attending to new enquires quoting customers for branded and generic stock.
* Analyzing and creating inventory report/ forecasts for imports and local purchase orders with sales history to report quarterly forecast.
* Watching your competitors and the product that are offering by reporting on a weekly basis.
* Ensure optimal client service by calling on clients regularly to ensure their needs are being looked after.
* Provide market information through to the central office.
* Attending Sales conferences to participate in strategic discussions and planning.

To be successful as a Brand Manager, you should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analyzing data, developing go-to-market strategies and reporting on brand performance.
Researching and analyzing consumer behavior, market trends and competitor activity.
Establishing budgets, performance specifications and sales estimates.
Developing and implementing strategies that resonate with the target market.
Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs.
Building brand awareness and increasing brand value and profitability.
Increasing product sales and market share.
Measuring and reporting on campaign performance and assessing KPIs and ROI.
Collaborating with different teams such as marketing, creative, legal, etc.
Overseeing the production of advertisements, promotional materials and mail campaigns.
Ensuring that messaging and marketing activities are aligned with brand and company values.

We are looking for a competitive External Sales Rep to develop sales strategies and attract new clients.
The successful salesperson will source new sales opportunities and close sales to achieve quotas.
The successful candidate will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
As an External Sales Rep or sales agent, you will also research sales competition.
Responsibilities
“Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc.)
Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
Evaluate customers skills, needs and build productive long lasting relationships
Meet personal and team sales targets
Research accounts and generate or follow through sales leads
Attend meeting, sales events and trainings to keep abreast of the latest developments
Report and provide feedback to management using financial statistical data
Maintain and expand client database within your assigned territory

Duties will include:
Marketing
Sales of products
Dealing with clients
Liaising with suppliers

Supervision of vehicles sales staff
Communicating with customers
Coordinating vehicle sales daily business
Report progress to Vehicle Sales Supervisor / Manager
Conduct vehicle diagnostics tests
Coordinate with valet & photography teams
Ensure processes are completed correctly in a timely manner
Complete daily and task checklists

Evaluating and improving existing channel marketing strategies.
Developing new channel marketing strategies and implementing marketing plans.
Targeting specific channels to promote products and services, including pay-per-click advertising, social media platforms, emails, website contents, and SEO strategies.
Analyzing market data, trends, consumer preferences, and competitor behavior to optimize marketing strategies.
Determining which platforms to advertise on and adapting campaigns accordingly.
Gathering marketing campaign data, evaluating the impact of strategies, and reporting the results.
Deploying channel marketing strategies in collaboration with the marketing team, senior managers, and other departments.
Overseeing the marketing team and documenting processes.
Managing all marketing campaign communications and establishing strong partner networks.
Keeping track of and implementing the latest marketing technologies and techniques.

Duties and Responsibilities:

* Own all aspects of the company Value Added Services product portfolio, product positioning, and profitability.
* Responsible for the commercial performance of related products within the company.
* Define the overall strategy and product roadmaps, ensuring products can compete successfully across vertical and horizontal segments.
* Responsible for innovation, new product development, new market access, product enhancements, and identifying strategic partnerships that help the company achieve its objectives in the market.
* Exploiting underlying infrastructure to deliver business objectives and to continually enhance and improve the product set.
* Responsible for business and product feasibility in relation to business modeling, forecasting sales potential, and costing models.
* Overseeing commercial direction on new opportunities.
* Present costings and pricing to capitalize on market opportunities, generate revenue, and optimize margin.
* Providing expert insight on technology and industry developments.

Duties and Responsibilities:

* Maintain the old customers and develop new customers at local market, Select the strategic partners (good regional layout).
* Formulate and improve the strategies of advertising and promotion.
* Assist the headquarter to accurately communicate the brand positioning and value.
* Track and analyze the current brand competition situation in the market?and feedback the marketing information to the headquarter timely.
* Formulate and improve the strategies of customer service.
* Assist the headquarter to build the overseas team (including recruitment, staff training, work system establishment, office leasing, new company establishment, etc.)
* Supervise the implementation of wholesale prices.
* Manage the promoters.

Evaluating and optimizing marketing and pricing strategies
Analyzing market trends and preparing forecasts
Generating new business leads
Increasing brand awareness and market share
Coordinating marketing strategies with the sales, financial, public relations, and production departments
Developing and managing the marketing department's budget
Overseeing branding, advertising, and promotional campaigns
Managing the marketing department's staff
Preparing and presenting quarterly and annual reports to senior management
Promoting our brand at trade shows and major industry-related events
Keeping informed of marketing strategies and trends

Develop and create business strategies
Introduce policies
Budget and forecasting management
Interdivision collaboration nationally
Ensure the company achieves its goals
Achieve sales of $5million per month
Produce a customer count of 16,000 per week in all stores
Achieve simply excellent score of more than 80% nationwide (measured against store checkups, mystery shopper and basket size).
National brand establishment with a brand visibility and brand recognition targets. This also includes merchandising management and in store communications for all commercial store partners. Ensure brand management strong and consistent across all marketing channels.
Campaign management towards specific targets.
Customer service, call centre and relationship management targets
Research and design of product development for the market
Develop strategic relationships
Safe guard brand visibility in all current and new stores
Product launches
Packaging development
Staff management
Manage all print media and signage

Evaluating and optimizing marketing and pricing strategies.
Analyzing market trends and preparing forecasts.
Generating new business leads.
Increasing brand awareness and market share.
Coordinating marketing strategies with the sales, financial, public relations, and production departments.
Developing and managing the marketing department's budget.
Overseeing branding, advertising, and promotional campaigns.
Managing the marketing department's staff.
Preparing and presenting quarterly and annual reports to senior management.
Promoting clients brand.
Keeping informed of marketing strategies and trends.

1. Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
2. Work with the Procurement & Logistics resource and ensure that the business procures goods suitable for this market and that fast movers are always in stock.
3. Responsible for the performance and development of the Sales team.
4. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
5. Initiate and coordinate the development of action plans to penetrate new markets.
6. Assist in the development and implementation of marketing plans as needed.
7. Conducts review of the sales team to build more effective communications, to understand training and development needs, and to provide insight for the improvement of sales performance.
8. Provide timely feedback to senior management regarding performance.
9. Provide timely, accurate, competitive pricing on all products while striving to maintain a maximum profit margin.
10. Maintain accurate records of all pricings, sales, and activity reports submitted by branch managers and the sales team.
11. Control expenses to meet budget guidelines.
12. Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented by the team.
13. Recruit, test, and hire sales personnel based on criteria agreed upon by senior management.
14. Ensure that the team meets or exceeds all activity standards for prospecting calls, appointments, presentations, proposals and closes.
15. Conduct regular coaching and counselling with the team to build motivation and selling skills.
16. Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
17. Demonstrate the ability to interact and cooperate with all company employees
18. Proactively support company compliance to Health and Safety legislation through adherence to company polices, processes and practices.

Duties and Responsibiblties:

• Working closely with the MM, plan and implement social media eco–system including owned sites and other online platforms.
• Working together with the community managers, tech and sales escalation teams, put in place processes, goals and targets to ensure that sentiment, response and escalation times are met in line with targets. Measure and manage teams to achieve these.
• Continually review performance and complete weekly and monthly performance reviews, adapting tactics as required.
• Proactively, identify social media trends/ trending topics and use these to guide content creation and marketing plans.
• Plan and implement monthly content-based campaigns via social media channels and use the Hootsuite tool to plan, approve and implement.
• Working closely with the MM and BM: ACQ, implement planned social media marketing campaigns.
• Ensure the companies social media pages are aligned to brand including visuals, copy and ensure these are updated.
• Own Hootsuite and Brandwatch tools, their effectiveness and performance, working with agency to ensure they deliver. Manage licenses and access across the business.
• Set up brand name notifications to ensure proactive management and responses to any brand mentions or reputation risks.
• Work closely with the MM to address any brand reputation issues.
• Monitor competitor activity.

Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients.

In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is required and prior knowledge and understanding of white goods would be a huge advantage.

Sales Representative Responsibilities:
Generating leads.
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Answering client questions about credit terms, products, prices and availability.

Job Summary
Responsible for selling different parts in mechanical, hardware, repair, or parts stores. Assesses needs, takes orders, finds products, and checks out customers.
Primary responsibilities
Help customers find the spare parts they are looking for.
Read catalogs to determine new parts on market.
Ensure all necessary parts are stocked and ready for purchase.
Order new parts from catalog as needed.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Look over machine, product, or car to determine what part is needed.
Locate other vendors who have the part if it isn't carried in store.
Recommend substitute parts or show customers how to modify parts.
Examine parts for defects.
Exchange defective parts.
Check out customers.
Take cash, check, or credit card for purchase and dispense change.
Take inventory of stock and replenish when needed.
Take orders over the phone.
Sell parts to repair garages, retail shops, truck and bus companies, dealers, and the public.
Measure parts, using precision measuring instruments to determine whether similar parts may be machined to required size.
Set up merchandise for display.
Answer the customers' questions or problems.
Use knowledge of machines and equipment to discuss the use and features of parts.
Receive and deliver parts to customers.