Available Jobs - Retail / Wholesale / FMCG(34)
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Available Jobs Retail / Wholesale / FMCG
Duties for the General Manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities.
Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.
The noteworthy General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
General Manager Responsibilities:
Overseeing daily business operations
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Strong leadership qualities.
Excellent communication skills.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Duties to include:
Assisting with managing a retail branch
Float between various branches as and when needed
Provide customer assistance as needed <b> Merchandising
Manage stock levels
Keen and willing to learn
The role will take responsibility for management of Shop / Branch staff, ensuring that each shop / branch is profitable, is gaining market share, and are operating to company standard.
Must be strong on Excel and analytical
Manage the movement of equipment/spares/components into the country.
Manage the necessary documentation and online forms for import activities.
Share knowledge of relevant import laws and procedures; tariffs and duties; licenses and restrictions.
Manage financial and currency processes and transactions in accordance with policy and law.
To import equipment for various departments i.e. sales, spares and manufacturing.
Placing orders accurately and timeously with international suppliers.
Interact with International business, customer, and sales staff.
Ability to manage several projects at once.
Establish deadline for Pre-Production, Raw Materials and Production cut off.
Manage and monitor above deadlines by ensuring all Pre-Production requirements are ready on time and full style/order production pack is handed over to Newcastle Warehouse on time for production.
Facilitating the integration from Manual order booking schedule to Sync program.
Ensuring Sync system is being accurately updated by Pre-Production team and Production team.
Creating reports for visibility to plan production accordingly.
Liaising and communicating with Newcastle Warehouse with regards to any foreseen challenges that might affect styles/orders.
Facilitating the communication between the Kloof team and the Newcastle team.
Knowledge of Sync is a must.
Strong communication skills.
Process driven and accurate.
Highly admin oriented and organized.
Able to Manage a team.
Ability to cope with stress.
Good time management skills.
Merchandisers are responsible for everything that happens to a product from the moment it is delivered to the store to the moment a shopper picks it up off the shelf. Depending on the retailer, that may include: performing stockouts, organizing the shelf, setting up displays, and setting up price and promotional signs.
No two days of merchandising are the same. Merchandising representatives often cover a large territory and might visit several stores every day where they perform completely different tasks.
Collaborating with suppliers, manufacturers, and stores to ensure proper execution of plans
Creating and organizing promotions and advertising campaigns
Managing the educational materials for training employees
Managing layout plans of store and maintain inventory of products
Gathering information on market trends and customers’ reactions to products
Analyzing sales figures - reporting growth, expansion, and change in markets
The position of production manager’s main responsibility is to ensure that production occurs effectively and efficiently and to meet production expectations.
To ensure that the correct yields are achieved and maintained.
Overseeing the new plant production, you will be intimately involved with the making of the polony and training persons to ensure it is made with the highest quality in mind.
• Ensure production planning
• Fulfill orders for the day and week
• Advise and discuss procurement of raw materials with the Director
• Ensure that Food safety measures are enforced.
• Contribution, innovation and testing new product development.
• Manage the staff and give feedback to the HR dept on staff performance and attendance
• Ensure upkeep of the facility and cold chain management.
project management skills.
organisation and efficiency.
leadership and interpersonal skills.
problem solving skills
Implement and Manage the Food Safety requirements
Train staff in the food safety requirements
Manage all the requirements to maintain company rating
Responsible for all Audits
Draw up Standard Operating Procedures (SOP's) as required
Implement SOP's as required
Ensure that SOP's are maintained throughout the Operation
Conduct regular inspections
Liase with External food safety Auditors sent by our Customers
Ensure that adequate pest control measures are in place
Liase with Customers , Suppliers, Consultants & Food safety auditors
Direct reporting to Directors / Management
Pre and Follow-up medicals
Good numerical skills and an understanding of statistics.
Planning and organisation skills.
Communication and interpersonal skills.
On line Q C checks
Ensure conformity to all procedures
Liase with the Manager on all expected deliveries
ENSURE THAT INSTRUCTIONS for STORAGE are received from SENIOR MANAGEMENT
Report all non corformaties and deviations
If at any stage you are not clear on a process or delivery, check with Senior Management
Control and Manage Staff - time manage
Adhere to all ISO requirements
Monitor and guide personnel with regard to SOP's as required
Liase with External Auditors, Delivery companies and AUDITORS
Ensure that adequate pest control measures are in place
Ensure that all the requirements to maintain company rating
Good numerical skills and an understanding of statistics.
Planning and organisation skills.
Communication and interpersonal skills.
Coaching to meet branch and individual sales goals.
Maintain a highly motivated, well-trained staff along with maintaining effective employee relations.
Ensure adequate staffing for efficient branch operation.
Manage department or branch office issues.
Monitor key products/sales within branch to ensure profitable and sound business practices
Manage the security and safety of the branch.
Ensure that the opening and closing procedure and end of day balancing of branch are being completed.
Good leadership skills
Proficiency with Microsoft Word, Excel, Outlook
General computer familiarity
Good team player
Good management skills
Operational and Service Provider Management In collaboration with the Parking Manager:
Coordinate and integrate the parking service provider, parking equipment provider and internal IT providers to ensure efficient and seamless parking services.
Manage and maintain relationships with service providers and other suppliers
Hold regular meetings and ensure analysis of reporting
Ensure day to day execution of all parking SLAs
Manage the deployment of staff for operational efficiency
Ensure that all equipment is operational 24/7, that parking equipment is properly maintained and serviced
Advise on the purchasing of new equipment where applicable
Visit site after hours and conduct daily audit checks
Administer building access control cards and bio-metrics
Process parking access cards and tickets
Ensure that cash collection is done in the safest possible manner by CIT service provider Ensure that proper customer service levels are maintained by arranging customer service training
Assist the Parking Manager with the following:
Preparing annual and 3 yearly, income, equipment maintenance, management, CAPEX, etc. budgets and reports
Managing costs and revenue in line with approved budgets
Managing SLA costs of service providers
Managing parking floats on a regular basis
Ensuring that parking facilities are inspected regularly for operational readiness and appearance Ensuring compliance with standard operating procedures regarding CIT management
Gathering information from competing sites on tariffs, services offered, etc.
Regularly reviewing tariffs and advise Executive of proposed tariff changes
Forecasting and ordering consumables i.e. tickets, receipt rolls, access cards, Auditing card key register by encoding and decoding all non-valid cards
Ensuring that cards on register correspond with leases of tenants Strategic Input
Translate the Operational strategy into a working strategy for Parking (tactical management) in collaboration with the Parking Manager
Identify and investigate innovations in the parking industry with a view to improving operational efficiency and customer satisfaction
Conduct research and data analytics on Commercial and Retail Parking - sharing insights with the Parking Manager to inform their Operational Strategy
Ensure that various reports are collated, evaluated and submitted by Service Providers General Responsible for providing general administrative support to the Parking Manager
Develop and implement measurement mechanisms to ensure success and value add
Monitor and evaluate progress to ensure successful implementation of plans and achievement of targets
Manage non-compliance of Service Providers with the Parking Manager
Large scale Retail and Commercial parking facility management
Management of service providers and associated contracts
Working knowledge of parking layout and traffic flow
Auditing of parking systems, revenue, ticket usage
Management of capital projects
Expert - Tactical reasoning
Analysis and integration
• To diagnose problems and make repairs to existing equipment.
• To apply troubleshooting methods, replace parts and run test to ensure the system is working properly following repairs.
Ability to read and interpret documents
Reliable and excellent time management skills
Strong attention to detail
Ability to work in a pressurized environment
Focus on identifying opportunities for new product lines
· Modify existing products and processes and develop new ones.
· Compile/check/approve product specifications & labelling and do formal production handovers
· Work with suppliers and customers on quality issues and new products ideas
· Interpret briefs accurately to deliver effective solutions that meet the requirements of the customers.
· Cost analysis of all new developed formulations
· Ensure that stringent hygiene food safety standards are met and ensure compliance at all times with current food safety systems
· Tenacity and Drive
· Strong leadership skills
· Strong focus on customer service
· Ability to build lasting relationships with team members & customers
· Excellent communication skills on all organisational levels
1. Minimise the need for external contractors.
1. Manage Quality Process Audit findings with corrective actions.
PROCESS CAPABILITY / CONTINUOUS IMPROVEMENT
1. Assist with reliability improvement projects.
2. Utilise Pragma or other systems for generating reliability improvement activities.
3. Assist with development of standards for plant, equipment and machine components.
4. Facilitate Team Problem Solving sessions to effect root cause analysis.
5. Diagnose potential failure of any items of equipment and plan accordingly to ensure that repairs can be effected timeously.
6. Attend to Electro Mechanical break downs
7. Become the first line of call out for Electro Mechanical break downs through research of current and new technologies, thus minimizing the need for outside contractors.
8. Ensure that critical spares are identified and available to minimise down time.
9. Review installations and ensure compliance with OSH act and standards.
10. Continuously monitor and evaluate performance of Electro Mechanical equipment in the Factory.
11. Report all unsafe conditions to the Maintenance Manager and institute corrective actions.
12. Implement maintenance strategies to keep abreast of latest technological advances, where appropriate in the field of Electro Mechanical maintenance on equipment and machines.
13. Drive equipment and machine Safety improvements to ensure risk assessments and hazardous impacts are focussed upon to reduce risks.
14. Do standby duties when required.
1. Compliance with Environmental Health and Safety requirements (EHS).
2. Compliance with Occupational Health and Safety Act (OHSA).
3. Compliance with Human Resource Policies and Procedures.
4. Compliance with Ethics Policy.
5. Embrace Continuous Improvement.
6. Demonstrate Quality awareness.
7. Demonstrate Safety awareness.
Programmable Logic Controllers (PLC’s basic understanding)
HT Electrical systems
Computerised Maintenance Systems
Computer literate:– MS Word, MS Excel, MS Outlook
Provide input into the Stores operating plan.
Implement and maintain agreed Minimum Operational Controls in line with business audit requirements
Achieve Operational Scorecard measures in support of the business strategy.
Provide leadership in identifying the actions required to ensure that stores are complying with the key red flag processes for legal, operational and OHASA issues.
Review and identify opportunities to simplify our end to end operational processes, including distribution to stores, to deliver sustainable cost savings.
Ensure that an effective maintenance strategy is implemented for corporate stores for back areas, signage and key operational equipment.
Implement and maintain health and safety procedures in line with policy
Manage contractors and service level agreements for the store
Manage effective logistic and transport service levels between distribution centres and stores and ensure that store turnaround times are being achieved.
Ensure that store operating expenses for tendered contracts are kept within budget.
Manage cleaning and hygiene operations to ensure a hygienic store environment
Interact with external stakeholders (Centre management, tenants, landlords, town councils, protection services, etc.) Manage the store and equipment maintenance processes to ensure availability, functionality and safety
Coach and develop store management on key red flags on legal, operational and occupational health and safety issues, including a timely update on changes in processes.
Manage and implement loss and control measures
Develop, recruit, retain and lead store operations team
Identify country operational trends and challenges and recommend solutions to key stakeholders.
Conduct performance and development discussions with team.
Detailed knowledge of effective loss prevention processes.
Detailed understanding of store processes specifically stock management, shrinkage controls, operations processes, security and legal compliance.
Understanding of effective procurement and supplier management processes
Good financial and analytical skills
Experience in managing, performing investigations.
Good understanding of supply chain and deliver processes
In-depth understanding of Health & Safety Regulations and Processes
Duties and Responsibilities include but are not subject to:
Manage Fuels supply for local market from the refinery and through importation
Optimise stock days without compromising the customer’s requirements
Build a constructive relationship with the refinery to maximise supply opportunities for the companies' international branch and to manage proactively all supply interruption from local Refinery
Ensure an efficient coordination with trading function to maximise importation opportunities and to represent the companies' international branch at CNH Meetings.
Ensure a strong follow up of Product invoices payments and Throughput fees recovery
Provide operational and functional service to the supplier to facilitate the business of export
Play an active role in demand forecast meeting
Provide assurance on stock management and valuation
Manage supply of lubricants through importations in coordination with central Supply chain function
Accountable of all process and operations in Lubricants warehouse in BAD depot
Ensure and provide the right support to transit function in order to fulfil all transactions in line with custom regulation
Play an active role within Distribution team in order to achieve HSSE and operational excellence objectives
Ensure Market intelligence in order to provide a constructive support to keep Distribution master plan up-to-date
Promote team work within Distribution and with internal customers
Coach, motivate and develop the supply team, in particular raising competency levels and ensuring robust talent
Good knowledge of local market supply issues
Ability to manage complexity and to make decision when required even with minimum information and some uncertainties
Develop Sales plans and budgets to achieve or exceed the annual sales objectives
Monitor and control the sales budget to ensure optimum utilization of resources
Generate sales of company products in the region through a team of salesmen
Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities in order to increase sales in the region
Provide distributors and customers in the region with information about new or improved products and services in order to improve sales in the region
Develop and maintain an efficient distribution network to ensure the comprehensive availability of company’s products and services across the region to achieve or exceed the sales targets
Establish and ensure that all sales administration procedures relating to the region are properly
Implemented to support the sales teams in their efforts to accomplish the sales targets
Co-ordinate and follow up with the storehouse supervisor to ensure that adequate inventory stock of product is maintained for the Region in order to meet the sales delivery schedules and provide the distributors with superior levels of service and meet the needs of the customer
Develop the necessary Regional Sales Management organization structure and ensure the right caliber of staffing and appropriate training to meet all job requirements.
Provide leadership so that staff are well motivated and engaged to stay and contribute effectively to the organization skills
Maintaining road safety precaution while driving
QA to handle customer feedback and complaints
Dispatch to supply finished products
The role of operations will include (but not be limited to)
Internal Systems development (SOP’s)
Good time management
The Retail Operations Associate will play a key role in the establishment and success of this new team. By 2030, we aim to transform every farming community in Kenya, and serve more than 1.5 million Kenyan farm families. In order to achieve this ambitious goal we are planning to expand our pilot rural retail model. This will allow us to provide our farm inputs and services to farm families on a cash-sale basis, rather than requiring the farmer to enroll for a loan.
The Retail Operations Associate will report to the Operations Lead and will help expand the retail operations from the current 10 shops up to 100 by the end of 2020.
Develop and implement systems and processes to promote efficient daily retail operations in multiple shops spread across a wide geographical area;
Develop trainings and management tools for shop staff to deliver excellent customer service, and great professional development for our staff;
Manage a rapidly growing team across the shops, investing in their professional growth.
Work with our recruitment team to recruit and build the Retail Operations team in line with the expansion plan;
Meaningfully contribute to the evolution of this rural retail model from a proven pilot to a fully operational model, operating across Kenya.
Responsible for sales development and closing new business
Responsible to generate new opportunities
Responsible to qualify all leads including incoming marketing leads
Set appointments and attend appointments
Articulate the value proposition of the product to convert prospects
Create and articulate sales collateral
Create, maintain, and provide accurate and timely sales forecasts and funnel Information
Documented ability to penetrate new accounts
Aim to realize revenue and margin targets and exploit opportunities
Complete proposals and follow up on submissions
Highly articulate, enthusiastic and polished
Are able to use probing questions, consulting skills and a conversational approach to explore and uncover the client’s needs.
Are commercially minded and will use their understanding of the client’s business and their knowledge to personalize the recommended solution in line with the clients need.
Are able to demonstrate capability (features, advantages and benefits) and offer unique perspectives and align insights to key client priorities
Have the ability to have clients choose to do business with the company, by pre-empting stakeholder objections and pushing the client to a favourable outcome.
Has the client’s agenda in mind and can relate offerings to enable the buyer to visualize their need satisfaction, goal achievement and problem resolution.
Communication skills: ability to articulate and communicate compelling
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development
Decidedly administrative in nature, involves documenting grievances, terminations, absences, performance reports, and compensation and benefits information. Beyond administrative duties, however, HR assistants are also often involved in recruiting, hiring, and training new employees
Responsibilities & Duties will include:
Provide general human resources advice to management and staff.
Prepare HR budgets and reports.
Responsible for recruitment and selection.
Personnel records administration.
Responsible for disciplinary, grievances handling.
Conducts training needs assessments, assists in training and development of staff.
Provides advice on grievance handling procedures and ensures that proper processes are followed and maintains relevant records.
Responsible for staff welfare.
Responsible for processing employee termination procedures.
Searching for and attracting new talent is a major focus of the job for many HR professionals
Human Resources Information Software (HRIS)
Energetic, highly motivated, with a passion for excellence and attention to detail
Keep track of inventory and supplies that need restocking
Forecasting supply and demand to prevent overstocking and running out-of-stock
Manage requisitions for incoming equipment, services, and supplies and distribute accordingly
Verify receipts and confirm purchase contents and orders are complete before instructing Stores team on next step
Ensure the offloading of inventory from shipment delivery trucks is done timeously and without any damage to goods
Discuss plans for purchasing equipment, services, and supplies with Buying Team
Maintain detailed inventory of all incoming, outgoing, and current supplies
Track and ensure deliveries are received and BRVs submitted to Stores or Buying Office
Oversee inventory audits
Compile reports inventory and supply balances
Maintain records of purchases, pricing, and other important data
Submit purchase/receipt details (vendors information, invoices and pricing) as required
Excellent Communication skills
Duties to include:
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Ability to manage a team
Dealing with and managing clients
Handle Customer Queries
After sales service
Increase Sales and hit targets
Supervision of staff
Control of stock and cash
Security of the shops
Responsible for the management and coordination of plant operations including production, receiving, dispatch, stores, health and safety, staff, and maintenance, consistent to improve the production facilities’ performance.
STAFF and STRUCTURE
Improve manpower utilization within existing departments and processes.
Schedule stability that allows for maximum efficiency.
Work to establish effective management practices throughout relevant areas.
Working with team to ensure compliance policies and procedures.
Establish group and individual accountabilities throughout relevant areas for problem solving and cost reduction, both on a permanent and ad hoc basis, depending on need.
Encourage use of new techniques and focus on fact based problem solving.
Ensure staffing requirements are met.
Track competencies of subordinates and provide leadership, motivation and development as required.
Liaise with HR Manager on staff recruitment, disciplinary, performance, training and termination processes.
Manage logistics, ensuring orders are delivered in full and timeously.
Good corporate governance is maintained by ensuring that proper controls, procedures and processes are implemented and followed.
Create budget for the approval of the GM/MD.
Ensure that the budget is adhered to and that expenditure is kept within its bounds.
All planned capital expenditure is achieved according to schedules and budget provision approved by the GM/MD.
Exceptional expenditure is only incurred for valid reasons which are justified in written reports and approved by the GM/MD.
Manage spending against budget, controlling spending in relation to changes in production volume.
Ensure that the agreed standards of productivity are met.
Managing production schedules.
No financial loss is incurred due to unnecessary waste or quality failures.
Effective quality control measures implemented.
Plant, machinery, buildings and grounds are maintained effectively according to maintenance schedules and the approved budget.
No losses occur due to safety or security measures not being applied.
Delegated work from GM/MD is completed according to agreed instruction.
MANAGING & REPORTING
Keeping up to date with the most recent and relevant information regarding the factory and business in order to communicate this to the GM.
The information conveyed to the GM/MD must be thoroughly researched and valid as this information will be required for the GM/MD to make competent and professional business and operational decisions.
Financial and Operational Reporting is produced timeously and with the relevant investigated content.
High energy leadership.
Driver’s license and own car
Setting up landing pages and webpages within our proprietary CMS system Anthrax (proprietary system).
Manage all portal builds and campaigns, from brief including analysis of the business requirements.
Implementing the required modules, shortcodes, mini sites, making sure that these requirements are met before the site/campaign goes live.
Conception and development of Anthrax to meet future UX requirements.
Optimization of user flows within customer portals.
Test cases created after creating portal homepage, sub sections, promotions and campaigns and conduct own testing before submission to ETE QA.
Ensure that partner integration to all portals is implemented in accordance with policies, project plans and processes.
Pricing and Price Plan implementation – have an in-depth understanding of how Telco pricing tools works and be able to provide support on this to the Product Team, QA, Business partners.
Using the portal API and applications such as.
Jira for Project Management and Support functions.
CMS and various tools for the upload of content and management of portal structures.
Pricing Tools – upload and configure price points for sale of Content on Telco Portals.
Anthrax for the Creation of Portal pages, promotional modules, mini sites, updating content scheduling, subscription management.
Proxy integration for the Creation of partner URLs to integrate into portals.
Hosting images/ editing device profiles.
Content ingestion (FTMD, Games, wallpapers, videos and editorial/news feeds).
Creation of shortlinks to link to specific content items hosted on portals for campaign tracking and reporting.
Maintain relationships with relevant role players in accordance with business requirements and dependencies.
Product Managers, Content Providers, Support Teams.
Providing first line support to the QA team and Telco portal issues, support 3rd party content partners Construct, implement/fine tune methods, processes/systems to enhance effectiveness of the Broadband products/services.
They would also be highly focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.
Development and implement a customer-centric business development strategy.
Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs Lead the service team in delivering excellence in customer-centric service.
Revenue management and forecasting on a regular basis (weekly, monthly and quarterly).
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realisation.
Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions.
Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution.
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.
You will be a visionary team leader who is self-driven and able to work independently.
Those with experience in the mobile digital entertainment industry would be at a distinct advantage.
Establish and maintain after-sales service providers.
Implement following processes and measures for after-sales and service support function.
Collaborate with marketing manager around marketing activities.
Collaborate with Product Manager around product changes and/or enhancements.
Collaborate with ASMs around technical training and support for distributors.
Must speak English plus others if possible, e.g. Portuguese, Swahili.
Skilled in Microsoft Office (Word, Excel, Powerpoint), CAD. Sensible to technical drawings and understanding schematics.
Product-oriented and sensible to design.
Above-average communication skills.
Skilled in relationship building and consumer behavior.
Must be able to interact with professionals at senior levels within and outside the company.
The manager is required to operate within the procedures and policies of the company.
Daily activities require a minimum level of supervision and independent functioning.
Able to impart technical information clearly and structured.
Monitoring and supervision of a team of general workers for late-coming, absenteeism, and extended breaks, provide training and mentorship and allocate staff to workstations.
Dispatch – instructions to the forklift and reach truck drivers, getting stock from the cold room and ensuring correct loading of stock
Receiving of stock – receiving and verifying paperwork for the incoming stock, mobilize workers and forklift drivers to offload stock, get location sheets from admin and operate blast freezer.
Health and Safety - Identify and correct hazards, training of staff in PPE, ensure adherence to H&S policies and complete the necessary registers.
Communication – with all external customers, BAT Traders and Cold Store Administration
Managing - Participate in disciplining staff and initiating disciplinary hearings. Help the company identify and appoint new staff. Assist the company to make operational decisions.
Knowledge of cold room
Be prepared to work shifts as well as work under pressure
Strong leadership skills and/or previous experience in supervision of staff
Have good problem solving, communication and time management skills
Overall role of brand management is to create consumer demand while controlling the marketing expenses.
Responsible for formulating the brand’s long-term strategy and developing and executing marketing plans.
Define the brand’s pricing, packaging, trade merchandising, advertising and promotion strategies and allocate the budget accordingly.
Execute marketing initiatives in support of long term strategies through leadership of the business unit team.
Accountable for delivering the brand’s profit, volume and market share objectives.
Assists the business unit team on assigned brands or will manage smaller brands in all aspects of the P&L.
The successful candidate would be strategically considered with the objective of promotion to the role of Brand Manager over the next few years.
Maintains and develop relations with assigned Key Accounts.
Visits them regularly and negotiates on the composition of collections, prices, conditions and marketing activities.
Makes proposals for retail pricing
Prepare a detailed seasonal documentation overview and in line assortment ensuring the range is commercial and profitable.
Deals with requests for the production and submits a price proposal to the National Sales Manager.
Drafts conditions/contracts for assigned Key Accounts, consults the relevant employees within the company about proposed conditions and supports to drive closure of them.
Creates and executes Key Account Plans for the assigned customers.
Serves as point of contact for questions or problems for the assigned customers.
Acquires new business
Monitor and analyses the sales and sell through figures of assigned customers.
Spots and analyses business opportunities with existing and potential customers and initiates follow-up action.
Supports and manages the National Sales Manager to drive and execute activity plans and other agreed objectives with assigned customers – supports implementation, makes measurement and evaluations of activities and suggests next steps/improvement plans towards customers and internally.
Budget planning for assigned customers.
Reports periodically on how work is progressing to the National Sales Manager.
High knowledge and strong usage of Microsoft Office programs especially Excel and
Excellent command of written and spoken English
The ideal candidates will be self-motivated, professional, punctual and presentable individuals who have great interpersonal and communication skills and a solid customer service record.
If you are well organized, proactive and able to work under pressure then we want to speak to you.
Promoting product ranges to all sections of the market
conclude sales and deals effectively in the best interest of the company.
Make appointments to meet clients daily.
Ensure customer satisfaction at all times.
Advise customers on specials, new products, price increases and decreases.
Process customers’ orders and follow through, resolve complaints and create solutions.
You’ll also have to keep merchandising material relevant and up to date.
To act as a brand ambassador and increase sales and growth of brands at store level.
Provide customer service
Understanding of consumer and product behavior.
Efficient planning capabilities and ability to coordinate promotional activities.
Oversees the day to day management of the store.
Responsible for the achievement of the store’s sales budgets.
Managing and motivating a team to increase sales and ensure efficiency;
Oversees customer service and ensures that service excellence is achieved at all times.
Ensuring standards for quality, customer service and health and safety are met.
Ensure the stock replenishment function is being carried out effectively to maximise sales on a daily basis.
Consistent communication with the Category Managers, Merchandise Manager & Marketing Co-ordinator.
Performance Management of the staff.
Oversee merchandise & housekeeping standards in the store.
Manage stock levels.
Assertive, sales orientated, motivated, analytical, solution driven.
Analysis of all sensitive transactions (voids, discounts, etc);
Cash controls – banking, discrepancies, float checks etc
Comprehensive understanding of the operating system and must be able to operate same
Knowledge of cashing up procedures and overseeing that all takings are accounted for on a daily basis – i.e. sales recon.
Ensure that banking is done by the Admin Managers on a daily basis – local & foreign currency.
Ensure that documents are sent to HO as required.
Exchange rates updated on daily basis on the system.
Ensure that day end procedures are being carried out as required.
Ensure that month end procedures are prioritised and that all documents and banking is actioned accordingly.
Good understanding of general admin procedures in a retail store environment
Good understanding of basic IR procedures. Experience with IR issues if required.
Sales & stock analysis of the store – categories, products, contribution reports, stock levels, etc. Must have an understanding of basic system reporting.
Ensure daily reports are sent to HO or other where required.
Schedule monthly staff rosters in conjunction with Admin Manager and communicate same to staff in a timeous manner.
Dealing with staffing issues such as interviewing potential sales staff, conducting appraisals and performance reviews, as well as providing or organising training and development;
Approval of leave for store staff.
Day to day communication with HO.
Excellent communication skills
An ability to energetically drive sales
A customer-centric attitude and approach
Sound business acumen
Strong leadership skills
A passion to be a part of a leading fashion brand
Must be aware of promotions and act pro- actively in terms of stock control
Must keep updated re own and competitors’ products
Knowledge of the product and personal flair