Available Jobs - Retail / Wholesale / FMCG(33)
Interview top tips
Available Jobs Retail / Wholesale / FMCG
Responsibilities will include
Procurement of all stock for all branches
Maintaining relationships with existing suppliers and sourcing new suppliers for future products
Presenting new ranges to senior retail managers
Stock control / Pricing
Liaising with shop personnel to ensure product/collection supply meets demand
Producing monthly reports
Experience within a similar position is ESSENTIAL
Proactive / Confident Leader
Responsibilities and Duties Include but are not subject to:
Oversee merchandising, accounting, inventory and expense control
Employ, train, develop, supervise and terminate personnel
Provide quality service within acceptable productivity ratios
Direct and perform fieldwork
Operate the business for adequate return on investment
Be responsible for all environmental and safety compliance at retail locations
Maintain good relations with local civic leaders, patrons and board
Keep the company image at a high level in the community
Supervise truck and equipment maintenance and routes
Handle all complaints promptly and thoroughly
Be responsible for budget compliance
Be responsible for management of branch merchandise
Build relationships with suppliers and customers
Tracking Budget Expenses
To effectively lead, manage, train and develop Retail Managers
To ensure the effective management of all retail staff and to ensure adequate staffing levels throughout operations.
To give support to staff so they have the opportunity to develop their skills in the role and to achieve growth in sales.
To effectively communicate with the Retail Management and shop staff, cascading information as relevant. To represent the trading business and communicate externally as required.
To promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently.
Actively promote the brand in local communities.
To grow sales and GP, and to motivate staff to achieve this same goal.
To ensure awareness and account for competition, retail sector trends and current trading opportunities.
As the Retail Operations Manager, to develop, implement, review and monitoring the retail operating plan and budget.
To ensure all shops are efficiently and effectively managed, visiting them regularly, and monitoring their compliance with policy, procedure and standards.
To monitor stock in each shop, ensuring there are adequate supplies. To identify methods of stock generation in conjunction with the Shop Manager, and to respond to stock concerns where relevant.
To enforce stock levels set by the business, ensure stock rotation is done timeously and maintain stock variances to within the budget as set by the business
To bring innovation to the products and continually look for new products and fresh ideas
Keep the business up to date with latest marketing strategies
Ensure the maintenance of shops, both freehold, and leasehold, as well as butcher equipment to an acceptable standard.
Highlight any property or equipment issues timeously to the business
Maintaining the strict confidentiality of all information acquired
A passionate, dedicated Manager to be responsible for the day-to-day running of the department while maximizing profits, managing wastage, and minimizing costs.
In addition, the successful person will be one with excellent leadership skills who can inspire, motivate and retain employees
Strong team player
Analytical and able to identify irregularities
Adaptable and willing to take on new challenges
Be a self-starter and successfully manage a team
Be able to achieve sales and gross profits
Be able to achieve high standards in hygiene, cutting, packing, merchandising and customer service
Be able to develop and grow sales while controlling expenses
Know how to do costings
Duties to include:
Supervise and maintain running of the shop
Assist with shop floor sales
Compile and co ordinate orders with suppliers
Marketing / Advertising
Collection of stock
The role of operations will include (but not be limited to)
Internal Systems development (SOP’s)
Good time management
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Coordinating sales efforts with marketing programs.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Preparing and submitting sales contracts for orders.
Visiting clients and potential clients to evaluate needs or promote products and services.
Maintaining client records.
Excellent Interpersonal skills
Excellent time Management
Process Customer Orders.
Weighing, packaging and labelelling meat products, following proper dating procedure.
Stocked meat products on shelves.
Maintained proper temperature and humidity levels for meat products.
Cut both cheese and meat products, stocking in bulk.
Keep the Store Tidy.
Excellent attention to detail.
Estimate requirements and order meat supplies, negotiate with representatives from supply companies to determine order details.
Receive, inspect, record and store meat upon delivery, to ensure meat quality and safety Wrap, weigh, label and price cuts of meat.
Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper’s eye.
Prepare special cuts of meat ordered by customers.
Supervise other butchers or meat cutters and schedule work activities, rotas and holidays in consultation with management, ensuring butchery opening times are maintained and fully staffed.
Also offer on-the-job training and coaching to junior butchers and motivate and develop your team including setting objectives & strategies.
Add up sales, and on occasion, collect money from customers.
Ensure that all food hygiene and safety standards are met and keep up to date with industry standards In consultation with senior management from time to time as agreed and appropriate run special offers, customer loyalty schemes and similar.
Inspect equipment regularly to ensure it is in good working order and safe to use.
Develop constructive and cooperative working relationships with your team and the larger Parkfoot team and maintain them over time, encouraging mutual trust, respect and cooperation.
Assist and care for co-workers, customers and suppliers.
Develop, design and create new applications, ideas, relationships, systems, or products, including artistic contributions, to build and improve the business.
Commercial acumen and sound business sense.
Ability to prioritise, multi-task and delegate as appropriate.
Ability to make appropriate decisions in a responsible and timely manner.
Ability to interpret and analyse sales figures.
Understanding of legal and regulatory environment, including relevant health, safety and hygiene requirements; Updating the HACCP file each time new processes, product and regulations arise.
Verbal and written communication skills.
Willingness to step into any retail sales position in the convenience store if the need arises.
Good knowledge and understanding of the selection, preparation, display packaging and sale of meat to consumer and commercial customers.
IT skills to order, take orders, work out margins, stock, costings etc.
The position of production manager’s main responsibility is to ensure that production occurs effectively and efficiently and to meet production expectations.
To ensure that the correct yields are achieved and maintained.
Overseeing the new plant production, you will be intimately involved with the making of the polony and training persons to ensure it is made with the highest quality in mind.
• Ensure production planning
• Fulfill orders for the day and week
• Advise and discuss procurement of raw materials with the Director
• Ensure that Food safety measures are enforced.
• Contribution, innovation and testing new product development.
• Manage the staff and give feedback to the HR dept on staff performance and attendance
• Ensure upkeep of the facility and cold chain management.
project management skills.
organisation and efficiency.
leadership and interpersonal skills.
problem solving skills
Key responsibilities and accountabilities:
Prepare asset, liability and capital account entries by compiling and analyzing account information
Document financial transactions by entering account information
Recommend financial actions by analyzing accounting options
Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports
Substantiate financial transactions by auditing documents
Maintain accounting controls by preparing and recommending policies and procedures
Guide accounting clerical staff by coordinating activities and answering questions
Reconcile financial discrepancies by collecting and analyzing account information
Secure financial information by completing database backups
Verify, allocate, post and reconcile transactions
Produce error-free accounting reports and present their results
Analyze financial information and summarise financial status
Provide technical support and advice on management
Review and recommend modifications to accounting systems and procedures
Participate in financial standards setting and in forecast process
Provide input into department's goal setting process
Prepare financial statements and produce budget according to schedule
Direct internal and external audits to ensure compliance
Plan, assign and review staff's work
Support month-end and year-end close process
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Awareness of business trends
Experience with creating financial statements
Experience with general ledger functions and the month-end/year end close process
Excellent accounting software user and administration skills
Accuracy and attention to detail
Aptitude for numbers and quantitative skills
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Ensure sales goals are met by training, motivating, mentoring and providing feedback to staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of well behaviour and high performance
Additional general manager duties as needed
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Good knowledge of different business functions.
Strong leadership qualities.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings
Execution of company merchandising
> Maintain knowledge of new products and research, primarily computer systems
Demonstrate teamwork by assisting and cooperating with co-workers as needed
Maintain confidentiality of company and all customer information
Represent company in areas of public relations like trade shows, parades, etc.
Achieve needed results and a high level of sales performance
Oversee preparation of displays, merchandise, and presentations
Coordinate the flow of goods from the stock room to the sales floor, and do merchandise replenishment in all the outlets
Assist the shop supervisors in maintaining housekeeping standards and store’s visual objectives by straightening merchandise and assisting in fixture and floor changes
Oversee and ensure compliance of all staff with established company policies
Deal with the city council and ensure all relevant business licenses are up to date
customer service orientation
patience and adaptability
initiative and persuasiveness
stress tolerance and high energy level
Deliver the Retail Score Card of Financing, Operations, Growth, People and HSSE
Manage all Retail Budgets within plan and in a timely manner i.e. Opex and Capex budgets
Supervise the dealer management process. Manage Dealer relations in a pro-active way ensuring resolution of operational issues once it occurs.
Manage and coach team and ensure that he/she is permanently controlling the business and monitoring the objectives.
Follow up the skill and competence development plan of his team and manage their performance.
Manage all type of agreements, the credit process and ensure HSSE standards compliance.
Establish communication channels with government and other key stakeholders as necessary.
Ensure compliance with country laws, Company standards and Manual of Authority.
Demonstrates Professional Mastery
Displays Personal Effectiveness
Values Differences / Works well in teams
Marketing and providing excellent customer service.
Handling of cash
Control over stock
Management of the shelves.
Handling of administration.
Sound communication and language skills in Afrikaans and English;
Computer literate (MS Office);
Good numerical ability
Good organisational skills.
Good sales skills.
Duties to include:
Assisting with managing a retail branch
Float between various branches as and when needed
Provide customer assistance as needed <b> Merchandising
Manage stock levels
Keen and willing to learn
The role will take responsibility for management of Shop / Branch staff, ensuring that each shop / branch is profitable, is gaining market share, and are operating to company standard.
Must be strong on Excel and analytical
Implement and Manage the Food Safety requirements
Train staff in the food safety requirements
Manage all the requirements to maintain company rating
Responsible for all Audits
Draw up Standard Operating Procedures (SOP's) as required
Implement SOP's as required
Ensure that SOP's are maintained throughout the Operation
Conduct regular inspections
Liase with External food safety Auditors sent by our Customers
Ensure that adequate pest control measures are in place
Liase with Customers , Suppliers, Consultants & Food safety auditors
Direct reporting to Directors / Management
Pre and Follow-up medicals
Good numerical skills and an understanding of statistics.
Planning and organisation skills.
Communication and interpersonal skills.
On line Q C checks
Ensure conformity to all procedures
Liase with the Manager on all expected deliveries
ENSURE THAT INSTRUCTIONS for STORAGE are received from SENIOR MANAGEMENT
Report all non corformaties and deviations
If at any stage you are not clear on a process or delivery, check with Senior Management
Control and Manage Staff - time manage
Adhere to all ISO requirements
Monitor and guide personnel with regard to SOP's as required
Liase with External Auditors, Delivery companies and AUDITORS
Ensure that adequate pest control measures are in place
Ensure that all the requirements to maintain company rating
Good numerical skills and an understanding of statistics.
Planning and organisation skills.
Communication and interpersonal skills.
Coaching to meet branch and individual sales goals.
Maintain a highly motivated, well-trained staff along with maintaining effective employee relations.
Ensure adequate staffing for efficient branch operation.
Manage department or branch office issues.
Monitor key products/sales within branch to ensure profitable and sound business practices
Manage the security and safety of the branch.
Ensure that the opening and closing procedure and end of day balancing of branch are being completed.
Good leadership skills
Proficiency with Microsoft Word, Excel, Outlook
General computer familiarity
Good team player
Good management skills
Operational and Service Provider Management In collaboration with the Parking Manager:
Coordinate and integrate the parking service provider, parking equipment provider and internal IT providers to ensure efficient and seamless parking services.
Manage and maintain relationships with service providers and other suppliers
Hold regular meetings and ensure analysis of reporting
Ensure day to day execution of all parking SLAs
Manage the deployment of staff for operational efficiency
Ensure that all equipment is operational 24/7, that parking equipment is properly maintained and serviced
Advise on the purchasing of new equipment where applicable
Visit site after hours and conduct daily audit checks
Administer building access control cards and bio-metrics
Process parking access cards and tickets
Ensure that cash collection is done in the safest possible manner by CIT service provider Ensure that proper customer service levels are maintained by arranging customer service training
Assist the Parking Manager with the following:
Preparing annual and 3 yearly, income, equipment maintenance, management, CAPEX, etc. budgets and reports
Managing costs and revenue in line with approved budgets
Managing SLA costs of service providers
Managing parking floats on a regular basis
Ensuring that parking facilities are inspected regularly for operational readiness and appearance Ensuring compliance with standard operating procedures regarding CIT management
Gathering information from competing sites on tariffs, services offered, etc.
Regularly reviewing tariffs and advise Executive of proposed tariff changes
Forecasting and ordering consumables i.e. tickets, receipt rolls, access cards, Auditing card key register by encoding and decoding all non-valid cards
Ensuring that cards on register correspond with leases of tenants Strategic Input
Translate the Operational strategy into a working strategy for Parking (tactical management) in collaboration with the Parking Manager
Identify and investigate innovations in the parking industry with a view to improving operational efficiency and customer satisfaction
Conduct research and data analytics on Commercial and Retail Parking - sharing insights with the Parking Manager to inform their Operational Strategy
Ensure that various reports are collated, evaluated and submitted by Service Providers General Responsible for providing general administrative support to the Parking Manager
Develop and implement measurement mechanisms to ensure success and value add
Monitor and evaluate progress to ensure successful implementation of plans and achievement of targets
Manage non-compliance of Service Providers with the Parking Manager
Large scale Retail and Commercial parking facility management
Management of service providers and associated contracts
Working knowledge of parking layout and traffic flow
Auditing of parking systems, revenue, ticket usage
Management of capital projects
Expert - Tactical reasoning
Analysis and integration
• To diagnose problems and make repairs to existing equipment.
• To apply troubleshooting methods, replace parts and run test to ensure the system is working properly following repairs.
Ability to read and interpret documents
Reliable and excellent time management skills
Strong attention to detail
Ability to work in a pressurized environment
Focus on identifying opportunities for new product lines
· Modify existing products and processes and develop new ones.
· Compile/check/approve product specifications & labelling and do formal production handovers
· Work with suppliers and customers on quality issues and new products ideas
· Interpret briefs accurately to deliver effective solutions that meet the requirements of the customers.
· Cost analysis of all new developed formulations
· Ensure that stringent hygiene food safety standards are met and ensure compliance at all times with current food safety systems
· Tenacity and Drive
· Strong leadership skills
· Strong focus on customer service
· Ability to build lasting relationships with team members & customers
· Excellent communication skills on all organisational levels
Responsible for sales development and closing new business
Responsible to generate new opportunities
Responsible to qualify all leads including incoming marketing leads
Set appointments and attend appointments
Articulate the value proposition of the product to convert prospects
Create and articulate sales collateral
Create, maintain, and provide accurate and timely sales forecasts and funnel Information
Documented ability to penetrate new accounts
Aim to realize revenue and margin targets and exploit opportunities
Complete proposals and follow up on submissions
Highly articulate, enthusiastic and polished
Are able to use probing questions, consulting skills and a conversational approach to explore and uncover the client’s needs.
Are commercially minded and will use their understanding of the client’s business and their knowledge to personalize the recommended solution in line with the clients need.
Are able to demonstrate capability (features, advantages and benefits) and offer unique perspectives and align insights to key client priorities
Have the ability to have clients choose to do business with the company, by pre-empting stakeholder objections and pushing the client to a favourable outcome.
Has the client’s agenda in mind and can relate offerings to enable the buyer to visualize their need satisfaction, goal achievement and problem resolution.
Communication skills: ability to articulate and communicate compelling
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development
Decidedly administrative in nature, involves documenting grievances, terminations, absences, performance reports, and compensation and benefits information. Beyond administrative duties, however, HR assistants are also often involved in recruiting, hiring, and training new employees
Responsibilities & Duties will include:
Provide general human resources advice to management and staff.
Prepare HR budgets and reports.
Responsible for recruitment and selection.
Personnel records administration.
Responsible for disciplinary, grievances handling.
Conducts training needs assessments, assists in training and development of staff.
Provides advice on grievance handling procedures and ensures that proper processes are followed and maintains relevant records.
Responsible for staff welfare.
Responsible for processing employee termination procedures.
Searching for and attracting new talent is a major focus of the job for many HR professionals
Human Resources Information Software (HRIS)
Energetic, highly motivated, with a passion for excellence and attention to detail
Keep track of inventory and supplies that need restocking
Forecasting supply and demand to prevent overstocking and running out-of-stock
Manage requisitions for incoming equipment, services, and supplies and distribute accordingly
Verify receipts and confirm purchase contents and orders are complete before instructing Stores team on next step
Ensure the offloading of inventory from shipment delivery trucks is done timeously and without any damage to goods
Discuss plans for purchasing equipment, services, and supplies with Buying Team
Maintain detailed inventory of all incoming, outgoing, and current supplies
Track and ensure deliveries are received and BRVs submitted to Stores or Buying Office
Oversee inventory audits
Compile reports inventory and supply balances
Maintain records of purchases, pricing, and other important data
Submit purchase/receipt details (vendors information, invoices and pricing) as required
Excellent Communication skills
Duties to include:
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Ability to manage a team
Ensuring SOP's are being adhered to.
Stock Management, ordering and stock takes.
Security of the shops
Enforcing Hygiene and cleaning standards.
Improving customer care and growing turnovers
Ensuring repairs and maintenance are carried out timeously, to ensure company standards are met.
Recruiting, managing and disciplining when necessary.
Excellent communications to all levels
Setting up landing pages and webpages within our proprietary CMS system Anthrax (proprietary system).
Manage all portal builds and campaigns, from brief including analysis of the business requirements.
Implementing the required modules, shortcodes, mini sites, making sure that these requirements are met before the site/campaign goes live.
Conception and development of Anthrax to meet future UX requirements.
Optimization of user flows within customer portals.
Test cases created after creating portal homepage, sub sections, promotions and campaigns and conduct own testing before submission to ETE QA.
Ensure that partner integration to all portals is implemented in accordance with policies, project plans and processes.
Pricing and Price Plan implementation – have an in-depth understanding of how Telco pricing tools works and be able to provide support on this to the Product Team, QA, Business partners.
Using the portal API and applications such as.
Jira for Project Management and Support functions.
CMS and various tools for the upload of content and management of portal structures.
Pricing Tools – upload and configure price points for sale of Content on Telco Portals.
Anthrax for the Creation of Portal pages, promotional modules, mini sites, updating content scheduling, subscription management.
Proxy integration for the Creation of partner URLs to integrate into portals.
Hosting images/ editing device profiles.
Content ingestion (FTMD, Games, wallpapers, videos and editorial/news feeds).
Creation of shortlinks to link to specific content items hosted on portals for campaign tracking and reporting.
Maintain relationships with relevant role players in accordance with business requirements and dependencies.
Product Managers, Content Providers, Support Teams.
Providing first line support to the QA team and Telco portal issues, support 3rd party content partners Construct, implement/fine tune methods, processes/systems to enhance effectiveness of the Broadband products/services.
They would also be highly focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.
Development and implement a customer-centric business development strategy.
Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs Lead the service team in delivering excellence in customer-centric service.
Revenue management and forecasting on a regular basis (weekly, monthly and quarterly).
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realisation.
Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions.
Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution.
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.
You will be a visionary team leader who is self-driven and able to work independently.
Those with experience in the mobile digital entertainment industry would be at a distinct advantage.
Establish and maintain after-sales service providers.
Implement following processes and measures for after-sales and service support function.
Collaborate with marketing manager around marketing activities.
Collaborate with Product Manager around product changes and/or enhancements.
Collaborate with ASMs around technical training and support for distributors.
Must speak English plus others if possible, e.g. Portuguese, Swahili.
Skilled in Microsoft Office (Word, Excel, Powerpoint), CAD. Sensible to technical drawings and understanding schematics.
Product-oriented and sensible to design.
Above-average communication skills.
Skilled in relationship building and consumer behavior.
Must be able to interact with professionals at senior levels within and outside the company.
The manager is required to operate within the procedures and policies of the company.
Daily activities require a minimum level of supervision and independent functioning.
Able to impart technical information clearly and structured.
Maintains and develop relations with assigned Key Accounts.
Visits them regularly and negotiates on the composition of collections, prices, conditions and marketing activities.
Makes proposals for retail pricing
Prepare a detailed seasonal documentation overview and in line assortment ensuring the range is commercial and profitable.
Deals with requests for the production and submits a price proposal to the National Sales Manager.
Drafts conditions/contracts for assigned Key Accounts, consults the relevant employees within the company about proposed conditions and supports to drive closure of them.
Creates and executes Key Account Plans for the assigned customers.
Serves as point of contact for questions or problems for the assigned customers.
Acquires new business
Monitor and analyses the sales and sell through figures of assigned customers.
Spots and analyses business opportunities with existing and potential customers and initiates follow-up action.
Supports and manages the National Sales Manager to drive and execute activity plans and other agreed objectives with assigned customers – supports implementation, makes measurement and evaluations of activities and suggests next steps/improvement plans towards customers and internally.
Budget planning for assigned customers.
Reports periodically on how work is progressing to the National Sales Manager.
High knowledge and strong usage of Microsoft Office programs especially Excel and
Excellent command of written and spoken English
Oversees the day to day management of the store.
Responsible for the achievement of the store’s sales budgets.
Managing and motivating a team to increase sales and ensure efficiency;
Oversees customer service and ensures that service excellence is achieved at all times.
Ensuring standards for quality, customer service and health and safety are met.
Ensure the stock replenishment function is being carried out effectively to maximise sales on a daily basis.
Consistent communication with the Category Managers, Merchandise Manager & Marketing Co-ordinator.
Performance Management of the staff.
Oversee merchandise & housekeeping standards in the store.
Manage stock levels.
Assertive, sales orientated, motivated, analytical, solution driven.
Analysis of all sensitive transactions (voids, discounts, etc);
Cash controls – banking, discrepancies, float checks etc
Comprehensive understanding of the operating system and must be able to operate same
Knowledge of cashing up procedures and overseeing that all takings are accounted for on a daily basis – i.e. sales recon.
Ensure that banking is done by the Admin Managers on a daily basis – local & foreign currency.
Ensure that documents are sent to HO as required.
Exchange rates updated on daily basis on the system.
Ensure that day end procedures are being carried out as required.
Ensure that month end procedures are prioritised and that all documents and banking is actioned accordingly.
Good understanding of general admin procedures in a retail store environment
Good understanding of basic IR procedures. Experience with IR issues if required.
Sales & stock analysis of the store – categories, products, contribution reports, stock levels, etc. Must have an understanding of basic system reporting.
Ensure daily reports are sent to HO or other where required.
Schedule monthly staff rosters in conjunction with Admin Manager and communicate same to staff in a timeous manner.
Dealing with staffing issues such as interviewing potential sales staff, conducting appraisals and performance reviews, as well as providing or organising training and development;
Approval of leave for store staff.
Day to day communication with HO.
Excellent communication skills
An ability to energetically drive sales
A customer-centric attitude and approach
Sound business acumen
Strong leadership skills
A passion to be a part of a leading fashion brand
Must be aware of promotions and act pro- actively in terms of stock control
Must keep updated re own and competitors’ products
Knowledge of the product and personal flair