Available Jobs - IT / Telecommunications(20)

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The successful candidate will be handling incoming sales and support calls and other communications, bookkeeping tasks to assist the accountants and general tasks to support the owner such as managing files, updating paperwork and performing other general office duties and errands.
The right person will be joining a dynamic team working in the software arena and need a personality that is bright, friendly, supportive, willing to assist in all areas and able to learn on the fly.
DUTIES
Communications:
Answer incoming calls, redirect calls to correct employees or take messages.
Handle basic sales calls and follow up with quotes from time to time.
Take support calls and assist customers with very basic help desk tickets such as passwords or direct to support desk when needed.

Bookkeeping:
Process new customer orders.
Do monthly invoices to customers.
Handle cancellations.
Handle domain renewals.
Produce receipts when we are paid.
Work with SagePay to handle the debit batch monthly.
Arrange supplier and contractor payments with the owner.
Do recons for 5 bank accounts monthly.
Do monthly journals. (we have limited depreciation, but knowledge of depreciation is important)
Keep all company information up to date and safely filed.

Accounts Support:
Manage owner’s travel expenses and claims (occasionally other employees too).
Support the information gathering for the accountants so they can manage the monthly salaries.
Keep an employee attendance register.
Keep staff leave records and approvals up to date.
Keep record of overtime.
Send payroll info to accountants by 21st of the month.
Set up salary payments on our bank account and email pay slips to staff.
Do two monthly VAT payments – efiling.
Do Workmen’s compensation annually – calculations come from accountants
Send info to accountants to do income tax (annually), PAYE and CIPC return (annually)

Requirements:
Understanding systems
Working on production systems
Working with staff on the floor
Attend management meetings
Run projects

Duties Includes: Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.

Duties:
To design and develop the company's websites
Design web layout enhancements
Analyze, review and modify web systems by designing, maintaining, documenting, testing, developing and monitoring
Create site layout/user interface

Assist Store Development Manager in Architecture designs for new projects and refurbishments
Ensure all design work is carried out effectively within the stipulated time frame
Prepare forms and drawings for planning and building regulation applications
Coordinate architectural issues on drawings to structural and make corrections
Coordinate and check with consultants on problems related to plans and designs
Conduct regular site inspections to monitor construction progress and ensure quality
Conduct site visits and ensure architectural drawings conform to client’s expectations
Liaise with contractors, sub-contractors, consultants and suppliers involved in projects
Research and gather information in developing final design to solve design problems
Ensure timeous delivery of relevant documentation within stipulated time frame

The role will take responsibility for a range of IT aspects such as networking between head offices and outlets, front and back office systems, and some areas of software and hardware when required.

Requirements:
Ensure that requirements set by the business are captured and documented correctly before any solutions are developed.
Solving Business requirements through the use of current/new best-of-breed applications, compiling business cases for 3rd parties to meet the need where applicable.
Maintenance and growth of all internal business systems.
Build effective relationships with clients (mostly internal) to develop a joint vision for projects.
Manage Client expectations through careful and proactive communications regarding requirements and changes.
Use negotiation skills to build final consensus on a common set of requirements from all stakeholders.
Ensure that Stakeholders understand implications of their decisions, and provide options and alternatives when necessary.

Duties will include
Responsible for most of the back-end architecture, including RESTful API design and integration
Developing and deploying scripts for data extraction (web scraping) and use of proxy servers

Duties to include;
Responsible for specific data visualization/ dashboard and customer experience UI

Duties:
Develops Software Applications with the ability to follow Software Development Life Cycle.
Assists in analysis of Customer Requirements and Product Specification.
Assists in analysis and diagnosis of fault in the Products and in Product enhancement.
Offers technical advice to Service Delivery Department to assist in support of the company's products.
Prepares User and Technical Documentation for systems developed.
Prepares Testing Documentation and carries out testing of Products developed.
Checks the work of other members of the Development Department to ensure a Quality Product.
Prepares Training materials for Products.
Conducts training on new and updated Software Applications.
Carries out ongoing reading and research.
Keeps abreast with the current technologies.
Executes any other request for the Product Development Manager

Duties to include:
Assisting customers with software installations
Providing technical support to customers
Sales & site visits
Market research
Sales administration

The role will oversee two current members of the IT team, and take responsibility for all aspects of the company IT from Hardware, Software and Networking, as well as providing guidance to the Head of Finance as to IT requirements for the company.

Install, maintain and program equipment.
Administration
Install, maintain and monitor hardware to ensure functionality.
Install and configure appropriate software Resolve problems and complaints as they arise.
Increase brand awareness for the company
Successfully resolve customer issues timely and professionally.
Update product knowledge. Stay informed and educated as to product inventory and applicability.
Assessing market conditions and identifying opportunities
Install and configure appropriate software and functions according to specifications.
Ensure security and privacy of systems.
Provide orientation, training and guidance to users on how to operate new equipment.
Troubleshoot to diagnose and resolve problems when needed.
Maintain detailed records/logs of repairs and fixes as well as hours worked.
Identify equipment shortages and place the necessary orders.
Pre and Post photos of installations to be placed on clients file

Install, maintain and program equipment
Administration
Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities.
Maintain good relationships with customers and suppliers, building a favourable company image.
Resolve problems and complaints as they arise.
Increase brand awareness for the company
Successfully resolve customer issues timely and professionally. Update product knowledge.
Stay informed and educated as to product inventory and applicability.
Assessing market conditions and identifying opportunities.
Install, maintain and monitor hardware to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Ensure security and privacy of systems.
Provide orientation, training and guidance to users on how to operate new equipment.
Troubleshoot to diagnose and resolve problems when needed.
Maintain detailed records/logs of repairs and fixes as well as hours worked.
Identify equipment shortages and place the necessary orders.
Pre and Post photos of installations to be placed on clients file.

Duties to include: <b> Systems Analysis and Programming
Contribute in all phases of the development lifecycle
Ensure designs are in compliance with specifications
Software Installation and Implementation
User Support and Training
Project Management
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled as necessary. Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Provide other support per request from various users. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted users.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.

Install, configure and Monitor servers and computer networks
Excellent knowledge of Microsoft Active Directory Services
New accounts set-up and active directory administration
Design new computer systems system and server performance
Run reports on system performance for team and wider organisation
Optimize processes and lead process improvement
Manage staff and user credentials and frameworks
Troubleshoot technical issues
Create and implement training for staff
Coordinate and provide support for Firewall and network systems
Ensure systems are secure and protected from security breaches
Risk mitigation planning
Package
$800-1200 USD per month Other benefits:
Medical Insurance
Housing Allowance: 500 USD /month
Refund of bus fare/petrol
1 air ticket annually: Mauritius-Zimbabwe-Mauritius

This position will cover all aspects of auditing all aspects of the clients IT practices

The successful candidate will work on the specification, design, coding, testing and deployment of software products and also maintaining back end databases. The candidate will be working closely with an energetic and excellence-driven team toward a common goal: providing our customers with reliable, fast and high level quality solutions. Duties to include:
Design, develop, and deliver Application Solutions
Work closely with customers and peers
Assist in requirements gathering and in producing specifications
Create and maintain a development environment for efficient testing and integration
Assist QA to define acceptance tests
Support the creation and maintenance of technical documentation
Participate in team knowledge management and make recommendations for continuous improvement of SDLC
Contribute and adhere to coding standards, best practices, and procedures
Package:
Up to $1000 USD p/month
Other benefits:
Medical Insurance
Housing Allowance: 500 USD /month
Refund of bus fare/petrol
1 air ticket annually: Mauritius-Zimbabwe-Mauritius

The Technical Tester will be responsible for the planning and execution of technical test related activities for developed business applications, ensuring that they are effectively tested against agreed functional and non-functional requirements prior to, and post production deployment. Review, analyze and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables. Perform regression and ad-hoc testing of system components potentially affected by system changes. Actively participate in daily Scrum and project planning meetings. Hands-on experience in Mobile application manual testing on different Mobile devices including phones and tablets across various platforms like iOS, Android, Blackberry, Windows, etc.Hands on experience in testing application on Physical devices, simulator and Cloud, Testing Cross-browser, multi-lingual Testing experience, Strong understanding of mobile networks and knowledge on mobile development and test tools, Test case writing, Execution and Defect Management experience, Reviewing test cases developed and the test execution results Assisting junior team members with resolution of technical issues. Experience level of 3-5 years, Certified Agile Level test resources, e-Commerce, m-Commerce, Gherkin -based tools, Agile Testing – certified, Acceptance Test Automation