Available Jobs - IT / Telecommunications(25)

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Duties:
Manage information technology and computer systems
Plan, organize, control and evaluate IT and electronic data operations
Actively look for opportunities for Innovation and creative problem solving. Make presentations to the Senior Management, Business Owners and other Stakeholders and help them in decision making process.
Perform strategic planning; financial planning; administration and management of the operations units.
Successfully lead definition, development and delivery of major cross-department initiatives with broad scope and long-term business implications.

Duties:
Install, maintain and repair copy equipment,
Resolved system failures
Provided troubleshooting for company manufactured products as well as products from other suppliers

Maintain all business applications to ensure availability.
Configure and manage company networks
Manage the company’s network domains
Manage the company’s computer security system
Resolve IT requests by users within reasonable time
Carry out routine maintenance of all servers and PCs as per I.T. policy
Monitor and attend the helpdesk platform
IT budgeting and cost monitoring and control
Maintaining service level agreement and metrics with third-party vendors and service

Installing maintaining and troubleshooting software onto computers.
Selecting and setting up computers and peripherals for clients, customers and employees.
Performing repairs on computers and peripherals.
Answering tech-related questions from clients, customers and fellow employees
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone. Respond to email messages for customers seeking help.
Install, modify, and repair computer hardware and software.

Duties and Responsibilities include but are not subject to:
Manage information technology and computer systems
Plan, organize, control and evaluate IT and electronic data operations
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organisational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness

Duties:
Design and develop mobile software features based on system design documents
Integrate and test mobile software features
Debug and test field issues with mobile software
Troubleshoot integration and deployment issues and develop alternative solutions and workarounds
Triage and resolve software issues
Effectively liaise with Mobile Software, Testing and other teams
Effectively manage multiple projects in a variety of disciplines

Duties to include:
Evaluates the needs and requirements of the users and provides technical expertise in the development of technical, structural and organizational specifications.
Determine appropriateness of data for storage and optimum storage organization.
Designs, develops and integrates highly complex database systems for internal and external users/clients.
Creates, documents and implements standards and/or complex modeling to monitor and enhance the capacity and performance of the database. Codes complex programs and derives logical processes on technical platforms.
Develops and oversees the implementation of test application code in client server environments to ensure that software conforms to build management practices.
Remains abreast of and analyzes new and emerging technologies and tools for applicability to the field.
Prepares recommendations and presentation to management.

Duties and Responsibilities include but are not subject to:
Prepare functional specification documents in line with customer requirements and corresponding architecture of the Sage 300 ERP system
Implement Sage 300 ERP as per agreed customer requirements and functional specifications
Provide customer and in-house training to end users of the Sage 300 ERP system across the various modules at minimum: G/L, A/P, A/R, I/C, O/E, P/O and Cashbook;
Implement various modules of the Sage 300 ERP system depending on customer requirements which shall include the core modules and additional modules such as Fixed Asset Accounting, Project & Job costing; Payroll and HR;

Duties and Responsibilities include but are not subject to:
Consult on the following People modules:
People Payroll Modules (Salaries, Wages, GL, Leave)
People Employee Self Service
Will be responsible for the following duties during each implementation: <br. Project Management of Payroll and ESS project including:
Project Plans
Needs Analysis
System Configuration
Parallel Run
Live Run
On-site User Acceptance Training
Closure meetings
Maintenance consultations
On-site consulting and ad-hoc telephonic support.
Legislation, it is expected that all consultants ensure that they have a working knowledge of Payroll and Tax legislation.

This is a diverse position and will cover a number of aspects including but not limited to:
Troubleshooting
Dealing with customers and training them on systems
Technical support

Our Client currently has a hybrid approach to managing projects based on Prince 2 methodology although it has been customized to remove unnecessary documentation, this will be shared and will be easy to understand for people with experience in project management, so hands on experience is key!
For this role, your input would be valued and as the Project Manager you will be able to give input and improve current procedures if they see room for improvement. You would be working alongside an existing, dynamic team including the current Project Manager, technical team and resource coordinator.

Duties:
Design and develop mobile software features based on system design documents
Integrate and test mobile software features with Omnitracs sub-systems
Debug and test field issues with mobile software
Troubleshoot integration and deployment issues and develop alternative solutions and workarounds
Triage and resolve software issues
Effectively liaise with Mobile Software, Testing and other teams
Effectively manage multiple projects in a variety of disciplines

Duties:
Responsible for overall design of the solution.
Design, build and test applications.
Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.
Responsible for developing and maintaining Contact Center applications using a variety of technologies that support multiple lines of Business and IT initiatives

Duties:
Integration of user-facing elements developed by a front-end developer with server-side logic.
Building scalable RESTful services using Spring.
Optimization of the application for maximum speed and scalability.
Implementation of security and data protection.
Design and implementation of data storage solutions.
Integration with Telecom elements such as IN, SDP, USSD Gateways, SMSC, etc.
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as Git
Creating database schemas that represent and support business processes
Outputting data in different formats
Creating database schemas that represent and support business processes
Implementing automated testing platforms and unit tests

Duties:
Design and develop various reports based on research on the information given, understanding report objectives,
Lead the development of business and functional requirements for reports
Develop a good understanding of International Project Delivery Standards
Serve as a subject matter expert across the organization and assist with reporting and the analysis of the information given
Business Development
Prepare proposals for specific assignments
Identify potential opportunities for obtaining new work from existing clients and being able to follow up such opportunities with a manager/partner.

The duties and responsibilities of the IT Technical support among others include:
Installing and configuring computer hardware, software, systems, printers, scanners etc
Ensure system backups are carried out according to company policies.
Carry out daily checks on servers and notify supervisor whenever irregularities are noticed.
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Manage websites and portals requests
Supporting the roll-out of new applications, testing and maintenance.
Ensure that all OS and endpoint security systems are up to date.
Investigating, diagnosing and solving computer software and hardware faults
Process user reported problems and requests; initially resolve problems, escalate and follow-up when necessary; open and track all problems and requests via internal helpdesk ticket system
Be able to work independently on a range of disparate technologies.
Be able to work outside normal working hours
Other tasks as assigned

The first important aspect to note is that the successful candidate will work American hours - therefore commencing work at 3:30pm until 12:30am.
The role will be based from home and candidates will need their own laptop and internet connection - (Internet needs to be 20MB fibre connection - cost will be paid by the client)
The role will require being on line during the working hours and providing on-line support to any clients that require IT assistance.

Duties to include:
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Training more junior staff members

Duties:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data/systems backups.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving Networking, hardware, software and system problems.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network and computer systems performance.
Conferring with network users about solving existing system problems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Continually improves skills in current technology and adds appropriate skills as required to support new technology.
Creates and maintains reports for the Network, Security and Systems.
Other duties as assigned

Duties and Responsibilities:
Perform financial and operational systems audits
Understand the business and IT management processes to ensure alignment with IT best practices
Identify and confirms key IT risks, including the performance and review of inherent and residual risk assessments
Identify and evaluate IT controls in place to address key IT risks
Identify, evaluate and execute IT auditing testing strategies
Document appropriate audit evidence
Prepare IT audit reports and obtain feedback from senior/executive management
Recommend control design improvements based on best practice

Duties:
Hardware and software installation and maintenance
Managing Pastel Evolution System
Assists IT users with every day needs
Perform routine server performance monitoring and backup
IT policy implementation and user training
Monitors the network infrastructure for any problems that may cause disruption to softwares
Responding to technical breakdowns
Manage power and security and all relevant equipment
Ensure IT admin documentation is in place and up to date
Ensure compliance in line with IT Policy and Backup Policy

Supervise all application development phases, including testing and documentation
Database development and management
Using Software robots (bots) to automate and standardise repeatable business process
Provide primary support for assigned systems and applications;
Provide backup support for other systems as needed
Analyses business problems, develops technology solutions to those problems and manages the project through its lifecycle

Duties to include:
Translate application storyboards and use cases into functional applications
Design, build, and maintain efficient, reusable, and reliable code
Ensure the best possible performance, quality, and responsiveness of applications
Identify bottlenecks and bugs, and devise solutions to these problems
Help maintain code quality, organization, and automatization

Duties and Responsibilities include but are not subject to:
Maintains organisation's effectiveness and efficiency by providing reliable and consistent network support, installation, upgrade and maintenance of IT systems; ensures they are aligned with approved annual plans, priorities, policies, procedures and standards.
Develops and/or implements IT security plans which includes disaster recovery and back-ups procedures and control structures.
Oversees and/or performs the day-to-day support of the Companies' and SOA systems to all users.
Monitors and evaluates all IT issues and resolves if doable within his/her level; escalates issues to RTSC as appropriate and for continuing systems integrity and reliability.
Provides technical support during the software testing and provides technical inputs and recommendations to RTSC.
Provides support for database reporting.
Sets performance objectives with direct reports; monitors, aligns/adjusts and reviews performance outcomes and conducts performance appraisal at least once a year.
Coaches, motivates and empowers direct reports to achieve goals and exhibit positive attitude and excellent performance.
Implements consequences of subordinates’ behavior – positive or negative in consultation with Field Director and HR Coordinator. This entails rewards/recognition or disciplines in case of deviation from the policy/HR Manual and organizational ethos.
Manages secure network access for remote users.
Conducts or facilitates training of SOA staff on the Companies' systems.
Ensures essential systems are used as per the Companies' Policies, Procedures and Standards.
Ensures that IT staff are continually increasing their IT knowledge to be abreast with trends and changes.
Understands organization changes and priorities, assesses the impact, and recommends enhancements in IT systems as deemed relevant.
Gathers software requirements and submits proposal to the RTSC.
Documents required changes in IT systems as a result of business analysis.
Formulates and/or implements department budget guidelines provided by the Region and Head Office.
Monitors variances and collaborates with Finance and FD to address accordingly.
Attends all required meetings, learning activities, workshop, etc.
Oversees the installation, physical inventory and the safekeeping of all the IT computers, printers, peripherals, etc.
Maintains security, integrity, confidentiality and protection of all IT computers, systems, databases, etc.
Strict compliance to Child Protection Policy
Non-discriminatory and respectful in relating with people especially the sponsored children/youth and their families, leaders and staff and other stakeholders.
Areas of responsibilities above are the main functions that under any circumstances substitute or eliminate the responsibilities and functions established in the Companies' manuals or any future assignments delegated by the Regional Director/Regional Coordinator to improve the Agency’s performance according to the annual evaluation and/or for technical improvement of the Agency.

The Technical Tester will be responsible for the planning and execution of technical test related activities for developed business applications, ensuring that they are effectively tested against agreed functional and non-functional requirements prior to, and post production deployment. Review, analyze and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables. Perform regression and ad-hoc testing of system components potentially affected by system changes. Actively participate in daily Scrum and project planning meetings. Hands-on experience in Mobile application manual testing on different Mobile devices including phones and tablets across various platforms like iOS, Android, Blackberry, Windows, etc.Hands on experience in testing application on Physical devices, simulator and Cloud, Testing Cross-browser, multi-lingual Testing experience, Strong understanding of mobile networks and knowledge on mobile development and test tools, Test case writing, Execution and Defect Management experience, Reviewing test cases developed and the test execution results Assisting junior team members with resolution of technical issues. Experience level of 3-5 years, Certified Agile Level test resources, e-Commerce, m-Commerce, Gherkin -based tools, Agile Testing – certified, Acceptance Test Automation