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Duties & Responsibilities:

Define product requirements and create high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms.
Compile all documentation that forms part of the software development lifecycle, such as user needs, functional and technical specifications, followed by development in order to enhance the design and improve the maintainability of our product.
Monitor and optimize systems to ensure the best performance.
Adhere to predefined coding standards and best practices, documenting code appropriately for maintainability.
Translate requirements and use cases into technical designs and functional code.
Perform design and code reviews and help maintain code quality, performance and application responsiveness.
Collaborate with internal clients, managers, business analysts, and developers in a team environment, Execute projects from initial concept through delivery.

Duties and Responsibilities:
Works on minor back-end bug issues.
Unit and Integration testing.
Writing reports.
Writing and maintaining clean and well documented code.
Attending developer meetings.
Debugging code.

Duties and Responsibilities:

To study the client’s proposal, receive the client’s brief and have a consultation call with the client to understand their business and technical requirements.
Establish Website project scope: summarise your final scope and timeline in the customer brief with their approval. Provide client with a comprehensive list of their requirements to meet deadlines.
Lead the architecture planning committee and establish a sitemap, navigation and homepage structure to answer the brief fully.
Get internal and then customer approval.
Work with designers to establish a visual mock up of the pages as agreed in client’s package.
Get internal and customer approval.
Assist with the site set up (welcome page), Google Analytics integration, Social Media integration and email subscription feature as defined by client.
During this phase the developers will code the site and you will implement parts of the site architecture and design (if template is used).
After design you will assist with various integrations (working with the developers) and then load content as per package.
Manage others doing testing and debugging.
Get customer sign off on site. Instigate payment process (due in 6 weeks from sign off).
Training with the client to enable them to manage their own back end and load content.
Create a video for this training so that we can provide further assistance to clients.
Launch the site on the day agreed with customer and monitor the site for the first week.
Write a performance report at the end of that week and hand the site over to help desk.
Maintain a high level of organizational and time management work habits.
Demonstrate a strong Internet proficiency and ability to communicate effectively with varied Internet audiences.
Understand the demands of client projects, the importance of excellent customer service and handles critical and sensitive issues effectively.
Always represent and reflect the Company’s Core Values.
Project a positive image when representing the company to clients and the community.
Utilise company software, KPI systems and ticket systems as required by the company in an accurate and timely manner.
Keep equipment operating by following operating instructions; and calling for repairs in a preventative fashion.

Duties to include
Pre-scripted agent deployments to endpoints
Identify, document, and recommend hardware updates based on performance data

Main Duties include
Build out new servers with design authentication processes
SQL database setup
network shares
backup solutions

Develops software in-line with industry standards and frameworks as approved by the Software Development Manager.
Engages relevant stakeholders and the Business Analyst to assist with the feasibility assessment of a project.
Amends the designs and software to reflect changes in the operational systems.
Develops systems / software according to IS development standards, policies, and system requirements.
Establishes a secure integration infrastructure to protect sensitive business information and in-line with rapid changes in the industry.
Analyses problems encountered during system use and implements corrective measures.
Documents all sprint runs and any relevant scrum notes or approach notes in consultation with the Business Analyst.
Designs, develops, and recommends patches to fix system malfunctions.
Designs and implements data and application architecture for in-house systems.
Develops work schedules and roadmaps on the assigned work based upon weekly, monthly, quarterly and yearly sectional plans from the Software Development Manager.
Establishes a secure integration infrastructure to protect sensitive business information and in-line with rapid changes in the industry.

Duties and Responsibilities:

• Work with the Lead Game Designer to create a fun and enjoyable game.
• Ideate and define gameplay systems and content that operate within the gameplay vision of the game project.
• Rapidly prototype gameplay content and systems as needed and/or work with programmers to create and communicate the requirement of prototypes.
• Work with the lead designer to develop fleshed-out feature designs and complete thorough documentation for all assigned features.
• Assist in driving feature development. Constantly review the progress of the game and adjust the implementation of assigned features to match the vision.
• Balance and provide feedback to content and features created by programmers.
• Review and/or run playtest sessions and iterate based on feedback gathered.
• Playtest your own levels and those created by others and provide feedback.
• Create gray box levels that prototype gameplay, vistas, and narrative scenarios for levels.
• Create gameplay scenarios that support and enhance the core mechanics and creative vision of the game.
• Collaborate with narrative, art, and programmers on visions for levels.
• Develop and iterate on-level layouts considering gameplay, art, and story concerns.

Respond to user requests for service, troubleshoot problems and help develop solutions.
Support PC hardware components, desktop operating system software, and application software.
Perform minor repairs to equipment and arrange for other servicing needs.
Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
Monitor backup systems and procedures to ensure data security.
Record activities, solutions and other responses to request for service.
Contribute to Great Valley Center technical documentation and participate in policy, Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
Assist users in determining appropriate software solutions to meet needs.
Develop and provide user training for basic hardware and software use.
Provide backup technical support for network including router, firewall, and wireless access point.
Maintains open communication and positive working relationship with staff.
Perform other duties/projects as assigned.

Installing and configuring computer hardware, software and network equipment
Monitoring and maintaining systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company
Setting up accounts for new users
Repairing and replacing IT equipment as necessary
Ensuring that production programmable logic controller programs are documented
Responsible for evaluation of new tools for better productivity
Understand, aim and achieve organization/department/self-goals
Support in optimizing existing production systems with continuous improvement
Training staff members

• Implement new frontend functionality
• Investigate the cause of bugs and implement fixes
• Provide feedback to the design team and business on the appropriate way in which to implement functionality. This may include changes to the original design

Duties/Responsibilities:

- Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
- Performs system tests and collaborates with programmers to resolve issues and errors.
- Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
- Uses structured and cost analysis to identify and recommend updates to the current network and computer systems.
- Drafts informational materials and graphics to explain systems to managers and users.
- Prepares specifications and documents for programmers.
- Performs other related duties as assigned.

Design and Development in Microsoft Dynamics NAV, Microsoft Dynamics 365
Business Central and/or MS Dynamics Finance and Operations.
Create new and modify existing customizations and integrations as requested by the business
Investigate and Analyse business problem and provide a solution that is efficient to the customers.
Ability to do installation, upgrade, support, data conversions, debug system problems, and documentation
Ability to work closely with functional consultants to translate user requirements into functional specifications then into technical development
Providing onsite and offsite consulting services and support to Dynamics NAV clients
Coordinate with off shore teams/developers
Deliver training to clients
Contribute/build proposal for clients based on their requirements
Mentor and develop junior developers
Take responsibility for delivering development tasks within agreed budgets and timelines
SQL Server maintenance and query building is a plus

Business and Financial performance
• Deliver on and sustain the Airtel – Bank agreement for delivery of a full bouquet of services with 6 major components namely:- Transfers and Remittance, Financial Inclusion Initiatives, Distribution Synergy, ATM cash-out, GSM solutions and BIN Sponsorship for profitability
• Leads the process to identify and evaluate our internal digital asset capabilities and strengths. Assesses external digital opportunities and threats as key inputs to making the best decisions on business strategy, given digital realities for more effective sales and market penetration.
• Leads the development of the digital sales business strategy, roadmap and execution that supports CMB’s aspirations for each line of business and product.
• Manage the digital sales conversion strategy, digital sales and channel performance.
• Innovating business models and developing new channels or business transformation
Leadership and people management
• Inspire, motivate and guide team members.
• Foster an environment of collaboration
• Set, monitor, provide and reinforce overall team performance including feedback and improvement.
Customer Experience
• Lead the improvement of Consumer Banking digital sales processes and pipeline management, delivering measurable uplifts in both end-to-end customer experience and sales performance.
• Partnering with Data and Analytics team, leveraging on Artificial Intelligence on other behavioural data tools to make the best use of customer insights to shape and evolve the digital sales experience.
• Establish and sustain a customer-centric business culture, leveraging on technology and innovation.
Process Control and Operational Performance
• Act as a thought-leader on emerging digital business models and technologies
• Transform the Consumer Banking business digitally.
• Projects – delivery technology solutions to the business
• Relationship management with all key stakeholders (Internal and External) to understand direction and enable business growth.
Strategic Initiatives
• Conduct business process reviews to identify, document, and classify process-related pain points with likely technology levers for prioritization based on impact potential (e.g., revenue impact, service quality consequences, cost implications)
• Become a strategic partner to the marketing and business functions to influence and support acquisition across digital marketing channels.

• Excellent problem-solving, organizational, and communication skills.
• High attention to detail.
• Can work collaboratively in a team environment.
• Ability to self motivate and manage tasks in a remote working environment.
• Ability to get up to speed with an existing code base.
• Ability to write well thought out, optimised, and extendable code that follows established coding conventions.
• Proficient in C, C , and/or C#.
• Familiarity working with source control, specifically Git and GitFlow.
• Ability to diagnose issues through debugging and profiling code.
• Secure and comfortable remote working environment.

• Excellent problem-solving, organizational, and communication skills.
• High attention to detail.
• Can work collaboratively in a team environment.
• Ability to self motivate and manage tasks in a remote working environment.
• Ability to get up to speed with an existing code base.
• Ability to write well thought out, optimised, and extendable code that follows established coding conventions.
• Proficient in C, C , and/or C#.
• Familiarity working with source control, specifically Git and GitFlow.
• Ability to diagnose issues through debugging and profiling code.
• Secure and comfortable remote working environment.

Duties and Responsibilities:
· Daily data exports from ERP system to data service provider
· Manage automated exports from third parties
· Ensure daily data workflows are loaded and refreshed on Tableau
· Customer and Product Master adjustments in consolidated internal database
· Customer and Product Master adjustments in consolidated scan database
· Group data cleansing, reformatting, mapping, storage, and governance
· Customer daily B2B export load and refresh data-update query
· Tableau Server Administration – user, content and data source management
· Reconciliation across all data sources to ensure consolidated database matches each data source

*Be working closely with our 3D Digital Designer to promote products, assist in web content creation, generate high-quality technical demonstrations as well as assist any Graphic Design work that may overflow. We require someone versatile and competent in almost everything computer-related.

Duties and Responsibilities:

• Apply the ADDIE methodology.
• Meet with clients to determine their needs and suggest solutions
• Facilitate workshops
• Research and write content
• Analyse client or raw content to identify any gaps, structure courses and compile learning outcomes.
• Compile e-learning storyboards
• Creating engaging learning activities and compelling course content
• Write scripts for video-based content.
• Design supporting material
• Visualise instructional graphics, the user interface and the finished product.
• Brief and guide developers on storyboards.
• Review developed e-learning for quality and provide feedback to developers.
• Use approved storyboard and approved look and feel (e-learning template) to develop interactive and engaging courses using Articulate Storyline or Rise.
• Manage own project requirements within agreed scope and deadlines.

• Excellent problem-solving, organizational, and communication skills.
• High attention to detail.
• Can work collaboratively in a team environment.
• Ability to get up to speed with an existing code base.
• Ability to write well thought out, optimised, and extendable code that follows established coding conventions.
• Proficient in C, C , and/or C#.
• Familiarity working with source control, specifically Git and GitFlow.
• Ability to diagnose issues through debugging and profiling code.
• Secure and comfortable remote working environment.

Develops IS Application development plan that’s supports the commercial plan and business strategy.
Produces plans for Security and Controls, Disaster Recovery, Business Continuity, Risk Management, Regulatory and Audit Compliance.
Oversees the management of system evaluations and recommends systems to the business.
Develops and maintains project plans for new applications, upgrades, new products, promotions, and services.
Ensures resources are availed to projects in liaison with relevant parties.
Manages the conduct of regular resilience audits of the application systems infrastructure to prevent loss of service and ensure, where necessary that recovery is done and completed as quickly as possible thereby reducing downtime.
Evaluates problem areas and initiate corrective actions to improve performance and /or maintain reliability, security, and integrity of systems.
Manages all departmental expenses by monitoring all financial movement.
Develops the necessary plan/s to ensure that the Department meets its agreed goals and objectives.

Duties and Responsibilities include but are not subject to:
The Project Manager will be responsible for such tasks as:
1. Monitor deadlines and progress of all projects to meet client expectations.
2. Ensure client communication is handled properly for each project.
3. Manage quality assurance on projects.
4. Evaluate new project specifications to determine feasibility and requirements.
5. Ensure staff is properly allocated to project needs.
6. Oversee existing training protocols and devise new, data-driven methods to enhance employee performance.
7. Contribute to the development of a high performing, inclusive culture
8. Resolve project issues with the team and escalate issues to executives and clients.
9. Review equipment needs and make recommendations to executives, such as hardware, software, and subscriptions.
10. Evaluate the performance of Data Specialists and provide candid and timely feedback.

Facilitating end-to-end process mapping exercises in various business units, document current states and produce future-state operating models.
Creating a detailed business analysis, outlining problems, opportunities and solutions for the business.
Ability to collect, analyse and synthesize qualitative and quantitative information using various tools.
Providing professional subject matter, technical prowess and leadership around business systems and processes.
Leveraging industry trends, best practises, an outside-in view and leading- edge technology and process improvement ideas.
Supporting business partners in developing and discharging performance measures.
Assisting stakeholders in relating and fusing ‘As-Is’ processes with current Policy and Procedure documents and co-create the ‘To-Be’ processes and aligning Policy and Procedure Documents.
Building good business relationships to become a trusted partner.
Executing change management initiatives, influencing decisions through collaboration, leadership and a customer-oriented approach.

The Network Administrator is responsible for the monitoring and management of all networks, Information Technology systems in addition to ensuring optimization of the performance, security, backup, recovery and integrity of the network and data. The Network Administrator uses knowledge and discretion to perform essential functions of the job under minimal supervision, reporting to the IT Manager.
Provide ongoing monitoring to ensure proper maximum efficiency of the onsite network and limit downtime. This also includes network security and firewall monitoring.
Diagnose, service and repair field laptops and desktop PCs.
Maintenance of various network and cloud solution-based servers.
Provide remote support to field users ( /- 200)
Ensures that all software is properly licensed
Manage and monitor Wi-fi Network infrastructure at all company locations including field projects.
Schedule and maintain system backups of all key services.
Setup and maintain printers both at local offices and on project sites.
Schedule and execute maintenance of all onsite systems and servers and all cloud-related services.
Prepare new equipment for use both in the office and field operations.
Setup, configure and maintain KU-Band and C-Band VSAT solutions at various project sites.
Ensure proper connectivity to all the end users in the organization.
Work with inhouse Helpdesk support application to provide remote assistance to all field end users.
Setup and maintain VPN connectivity to all field branch offices as required
Manage the issue of laptops and desktops and maintain the register
All other duties as assigned

Responding to, resolving and closing tickets for maintenance tasks, change management and routine activities; Designing, building, maintaining and extending LANs and WANs which are fit for use and purpose in accordance with Company standards and baselines;
Maintaining and evolving those standards and baselines in response to changes in the IT
landscape, adoption of new products and technologies, or to cater for vulnerability management;
Following runbooks for routine daily, weekly, monthly, etc operations activities, and evolving the runbooks as necessary for continuous improvement or in response to changes in architecture and technologies;
Maintenance of documentation and records of activity whether they be text documents, network diagrams, or information in OSS such as IPAM and other inventory systems;
Planning and executing changes in accordance with company Change Management policy and procedures; Participating in Capacity Planning work;
Participating in Vulnerability Management through remediations and standards-based practices;
Contributing to planning for proposals, quotations and new solution designs.
Completing timesheets or other required records that enable effective billing and costing;
Understanding and complying with all Company policies, processes and procedures, including those for Information Security and Performance Management;
Research, development and self-improvement;
Working as part of a distributed team comprising other Network Administrators as well as Systems Administrators and LOB application specialists;
Diagnosing and solving routing and connectivity problems and performance issues;
Working with product vendors as needed to troubleshoot, upgrade or replace systems when required;
Ensuring data protection and overall integrity through security practices, documented and tested backup strategies, redundancies and business continuity plans;
Participating in audit remediation processes, as required;
Participating in meetings and performing other duties as assigned by management;
Some regional travel.

Responding to, resolving and closing tickets for maintenance tasks, change management and routine activities;
Building and maintaining Windows, Active Directory, and some Linux systems in accordance with Company standards and baselines;
Maintaining and evolving those standards and baselines in response to changes in the IT landscape, adoption of new products, or to cater for vulnerability management;
Following runbooks for routine daily, weekly, monthly, etc operations activities, and evolving
the runbooks as necessary for continuous improvement or in response to changes in system architecture;
Maintenance of documentation and records of activity whether they be text documents or information in OSS such as IPAM or other inventory systems;
Planning and executing changes in accordance with Company Change Management policy and procedures; Participating in routing Capacity Planning work;
Participating in Vulnerability Management through remediation's and standards-based practices;
Contributing to planning for proposals, quotations and new solution designs.
Completing timesheets or other required records that enable effective billing and costing;
Understanding and complying with all Company policies, processes and procedures, including those for Information Security and Performance Management;
Research, development and self-improvement;
Working as part of a distributed team comprising other Systems Administrators as well as Network Administrators and LOB application specialists;
Diagnosing and solving software or system problems;
Working with product vendors as needed to troubleshoot, upgrade or replace systems when required;
Ensuring data protection and overall integrity through documented and tested backup strategies and disaster recovery plans;
Participating in meetings and performing other duties as assigned by management;
Some regional travel.

Duties to include:
Design, develop, and deliver Application Solutions
Work closely with customers and peers
Assist in requirements gathering and in producing specifications
Create and maintain a development environment for efficient testing and integration
Assist QA to define acceptance tests
Support the creation and maintenance of technical documentation
Participate in team knowledge management and make recommendations for continuous improvement of SDLC
Contribute and adhere to coding standards, best practices, and procedures

Design audit programs relevant to the company
Test the design, implementation and operating effectiveness of the controls.
Apply applicable sampling techniques to test the effectiveness of controls.
Run automated routines on data from applications and analyzing/interpreting results to identify exceptions as outlined in the audit program(s).
Documenting reports in line with standards set out in the manual
Ensure that pertinent documentation is retained in a secure and orderly manner e.g. audit evidence, procedure manuals/flowcharts, working papers and reports and minutes.
Analyse the potential weaknesses in the system to enable timeously resolutions
Provide recommendations on improvements.

Developing software solutions to meet customer needs.
Creating and implementing the source code of new applications.
Testing source code and debugging code.
Evaluating existing applications and performing updates and modifications.
Developing technical handbooks to represent the design and code of new applications.

To provide business and technical software assistance to our new and existing client base.
. RESPONSIBILITIES
Providing implementation consultation and support services during SAP Business One installations, upgrades and customizations
Proficient in using SQL query, views and stored procedures.
Customizing forms and developing reports using Crystal Reports
Recognizing and addressing gaps between SAP Business One solutions and the business practices of the client
Effectively communicating and building consensus with clients
Supporting the preparation of the scope of work by providing task/time details
Designing and conducting master data migration from legacy systems into SAP Business One
Developing and maintaining expert knowledge of SAP Business One
Prepare well-structured presentations, large workshops, training and client presentations.

Duties and Responsibilities:

* To lead the team, build their competence and commitment to good quality service and repair of Consumer Electronic Items; Hands-on skill plus leadership skills (Ability to lead a team of about 30 people)
* To plan and procure the required spares/tools/tackles/consumables related to Consumer Electronics – Household items, in time to ensure that no request for repair or service gets delayed for want of these.
* To establish clear Turn Around Times for each kind of repair /service and make the teams to adhere to these all the time; establish a monitoring system and motivating processes
* Understand the cost of each kind of service/repair; Develop pricing guidelines with the consent of the Business Head and follow this strictly without any deviation
* Identify areas of service/repair that could be done by authorized service agencies across the country, develop a blueprint for franchising, take up the training of the franchisees actively, establish monitoring systems to ensure good quality service by them
* Establish clear systems of collection from such franchisees on a cash and carry basis. Be focused on building profitability of the business through good quality service
* Preparation and submission of monthly reports / MIS to the management in time with accuracy
* Must understand all commercial aspects and ensure low-cost operations with high-quality delivery
* Custodian for inventory quality and quantity.
* Other duties as may be assigned from time to time.

Duties and Responsibilities:

* Overall responsibility for resource planning, production planning, and execution to meet a goal of productivity maximization and wastage minimization.
* Implementing quality improvement program including spot audits, root-cause analysis, and implementation of remedial actions.
* Handling customer complaints and co-coordinating with the team to identify and solve technical problems.
* Development and implementation of various systems and standardized work processes, while ensuring the accuracy, as well as, training and support of the material management and assembling team.
* Liaising with the Sales team, to get customer feedback and prevent complaints. * Forecast and formulate short/long term production schedule and ensure the necessary resources are provided to meet the demands and targets.
* Develop and comply with factory budget to ensure that all financial and business goals.
* Negotiate with contractors and suppliers.
* Liaising with management and employees to maintain a harmonious relationship within the factory.
* Should have strong drive, good initiative, and continuously strive for improvement in Quality and Productivity.

Duties and Responsibilities

*Work with development teams and product managers to ideate software solutions
*Design client-side and server-side architecture
*Build the front-end of applications through appealing visual design
*Develop and manage well-functioning databases and applications
*Write effective APIs
*Test software to ensure responsiveness and efficiency
*Troubleshoot, debug and upgrade software
*Create security and data protection settings
*Build features and applications with a mobile responsive design
*Write technical documentation
Work with data scientists and analysts to improve software

Responsibilities
Design and implement MVC Web based projects.
Be involved with planning meetings, documentations and testing.
Use of Entity Framework, Bootstrap, Angular JS.
Architecting multi-tier applications.
Take responsibility and understand software security features.
Create WCF or WebAPI services communicating to web applications.
Good eye for design and usability.
Understanding high transactional environments.
Undertake Code and peer reviews and understanding of design patterns.
Manage the design, delivery and continuous improvement of IT solutions across the organization in support of increasing the organization’s levels of automation and innovation.
Partner with individual operational departments to provide technical solutions to business requirement, manage expectation and ensure the delivered solution is fit for purpose and is delivered on time based on provided deadlines.
Utilize a variety of the Technical tools that are provided to ensure maximum effectiveness of IT solutions.
These tools will be based on industry best practices.
Must be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character. Must be an inspiration to others and set a level of coding standards that need to be a benchmark for others to follow.
Demonstrated ability to successfully develop, adapt and deliver Software solutions utilizing skills in software design, program design & development using the latest software development methodologies.
Effectively document these solutions for maintenance and hand these over for support.
Take full responsibility of tasks and projects assigned and make the necessary corrections to bring these projects into alignment with business expectation.
Lead discussions in the adoption of new technologies and be part of a committee dedicated to the continuous improvement of internal coding standards.
Ensure that the stakeholders are completely aware of the effectiveness of the solution and are trained in the correct use of the delivered software.
Create and maintain a positive and professional environment conducive to software development and mentoring.
Report on Software project deliverables to ensure all stakeholders are kept up to date on progress and ensure that deadlines are met.
Demonstrate strong communication skills, both verbal and written. Willingness to work overtime to ensure the delivery of projects assigned and communicate effectively when timelines are in danger of not being met.
Mentor Junior and intermediate developers by periodically reviewing checked in code to ensure that the standards expected are met and the logic within the code base is sound.
Assist management or the team with any other related ad-hoc duties.

Duties and Responsibilities;

* To ensure the quality of software development and deployment. The role involves performing automated and manual tests to ensure the software created by developers is fit for purpose which can include analysis of software and systems, mitigating risk, and preventing software issues. This has the dual responsibility of understanding the success criteria of a requirement while having tested the technical aspects of it as well.
* Accepts responsibility for the creation of test cases, based on User Stories/ Success Criteria specified in the Business Requirements Documentation.
* Execute all levels of testing (System, Integration, and Regression).
* Completes traceability records, from test cases back to requirements; showing testing path as well as failure/ success points.
* If required to, produces materials and regression test packs to test new and amended software or services. Specifies requirements for environment, data, resources, and tools.
* Maintains a defects register, while also using Jira and/ or Slack to communicate with the Development team to assist in bug tracking and fixing.
* Reports back on progress, anomalies, risks, and issues associated with the overall project.
* Identify, document, and assist in the mitigation of defects with the project team.
* On occasion, demonstrate/replicate issues to the team.
* Assist in demonstrating completed work at the end of a Sprint, as part of an Agile (Scrum) project ceremony.
* Work alongside Business Analyst to understand and document requirements that will require testing (so that testing criteria can be shared and collaborated upon).
* Diligent and systematic testing process; front end to back end testing.
* Tailors processes in line with agreed standards and evaluation of methods and tools.
* Reviews and improves usage and application of methods and tools.

Duties and Responsibilities;

* The purpose of this role is to translate complex requirements into maintainable code that can be adapted to the changing needs of the business. This role will also have the responsibility to ensure operational excellence and effectiveness, as well as maintain strong relationships with service providers, suppliers, and customers within the Company.
* Contribute to architectural discussions with architects and lead developers.
* Actively contribute lines of code (leading by example), as well as code reviews.
* Provide technical guidance to software developers.
* Communicate effectively with 3rd parties and when dealing with technical support queries.
* Draft training material and manuals for new systems/updates.
* Identifying areas for modification in existing programs and subsequently developing these modifications.
* Writing and implementing efficient codes and determining operational practicality.
* Developing quality assurance procedures.
* Deploying software tools, processes, and metrics.
* Maintaining and upgrading existing systems.
* Training users.
* Working closely with other developers, UX designers, business and systems analysts.
* Ad hoc duties as required from time to time
* Interest in improving development processes that result in faster development and higher code quality.
* Interest in new technologies and how to augment the existing platform to achieve scale and remain relevant.
* Exposure to cloud platforms and a keen interest in leveraging cloud-specific technology to gain efficiencies and availability.
* Insight in applying design patterns to complex problems.
* Experience in architecting, developing, testing, deploying systems.
* Solid understanding of integration and web services.
* Proficient on the Linux command line.
* Solid experience in caching, revision control, message queues, issue tracking, monitoring, database transactions, testing.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

*To provide front-line support to operations as a bridge between core IT department functions and the needs of the business. This will require an intimate knowledge of bespoke systems and be the custodian of a knowledge base to streamline problem resolution.
* Undertake operational IT support tasks as directed by Line Manager.
* Receiving, logging, and management of incidents applicable to front-line support.
* Triage and resolution of incidents.
* Appropriate escalation of issues to the Back-line support team or the on-call engineer.
* Ownership of customer issues and follow up on the status of issues on behalf of the customer and communicate progress in a timely manner.
* Ensure customer Service Level Agreements (SLAs) are met.
* To maintain a high degree of availability and presence of mind under pressure.
* Investigate system or data anomalies to pin-point source operational systems issues.
* Maintain a knowledge base to assist with the continual improvement of problem resolution timelines.
* Provide stand-by assistance after hours as is dictated by the after-hours support schedule.,
* Provide support and input into both the development/design and prioritizing according to ROI of all new software and hardware development by the IT Manager as required for both new and existing products and services/integration.
* Monitor, manage and ensure utilization, care, and up time of all software and hardware within your function of responsibility.
* Customer service/support experience in a similar role.
* Experience of Microsoft Windows and Linux operating systems.
* Desirable Experience of call logging systems.
* A self-motivated achiever who gains satisfaction from providing excellent customer service.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;
*The purpose of this role is the practice of enabling change in an organization, by defining needs and recommending solutions that deliver value to stakeholders.
This role is required to conduct detailed analysis based on business problems that exist in order to recommend the appropriate action required to address the problem in conjunction with impact-aware thinking in terms of the broader ecosystem.
* Create and design specifications as requested by the various Business Units.
* Liaise with consultants and managers to document business processes effectively.
* Ensure that various appropriate infrastructure elements, including documents, manuals, policy documents, etc. are kept up to date and are available.
* Create and develop all types of requirements; business, user (stakeholder), functional (solution), non-functional (quality of service), constraint, and implementation (transition).
* Analytical Thinking & Problem Solving.
* Behavioral Characteristics: Ethics (fairness, morality).
* Business Knowledge.
* Communication Skills.
* Interaction Skills.
* Tools & Technology.
* Make contributions in the development of Test Plans and Test Scripts, and also perform test execution as required.
* Liaise with the Test team to ensure functionality matches user requirements.
* Provide status updates and feedback to Senior IT BA / Product Managers on all projects.
* Liaise with external parties regarding functionality and integration when required.
* Create and update user and training documentation, ensure all relevant information is included in user documentation, draft training material, and manuals for new systems/updates.
* Participate in the essential agile ceremonies.
* Oversee broader interlinked documentation of the ecosystem.
* Knowledge of Business Analysis methodology / IIBA Standards.
* Knowledge of project management principles.
* Knowledge of Agile methodology.
* Recognized business analysis or information systems qualification.
* Business analysis experience in the financial or retail industry.
* Payments experience.
* Experience dealing with compliance regulations.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

* The purpose of this role is to coordinate and manage the day-to-day responsibilities of the Development team. To translate complex requirements into maintainable code that can be adapted to the changing needs of the business.
* Keep abreast of changes in the standards, technologies, or methodologies.
* Give direction and guidance as well as coach and mentor team members.
* Review assignments for accuracy and quality.
* Delegate responsibilities.
* Coordinate application of software releases.
* Develop and execute company policies.
* Liaison between other departments and IT.
* Contribute to architectural discussions with architects and lead developers..
* Actively contribute lines of code (leading by example), as well as code reviews.
* Communicate effectively with 3rd parties and when dealing with technical support queries.
* Draft training material and manuals for new systems/updates.
* Identifying areas for modification in existing programs and subsequently developing these modifications.
* Writing and implementing efficient codes and determining operational practicality.
* Developing quality assurance procedures.
* Deploying software tools, processes, and metrics.
* Maintaining and upgrading existing systems.
* Training users.
* Working closely with other developers, UX designers, business and systems analysts.
* Ad hoc duties as required from time to time.
* Interest in new technologies and how to augment the existing platform to achieve scale and remain relevant * Exposure to cloud platforms and a keen interest in leveraging cloud-specific technology to gain efficiencies and availability.
* Insight in applying design patterns to complex problems.
* Experience in architecting, developing, testing, deploying systems.
* Solid understanding of integration and web services.
* Solid experience in caching, revision control, message queues, issue tracking, monitoring, database transactions, testing.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

* To ensure the quality of software development and deployment. The role involves performing automated and manual tests to ensure the software created by developers is fit for purpose which can include analysis of software and systems, mitigating risk, and preventing software issues. This has the dual responsibility of understanding the success criteria of a requirement while having tested the technical aspects of it as well.
* Accepts responsibility for the creation of test cases, based on User Stories/ Success Criteria specified in the Business Requirements Documentation.
* Execute all levels of testing (System, Integration, and Regression).
* Completes traceability records, from test cases back to requirements; showing testing path as well as failure/ success points.
* If required to, produces materials and regression test packs to test new and amended software or services. Specifies requirements for environment, data, resources, and tools.
* Maintains a defects register, while also using Jira and/ or Slack to communicate with the Development team to assist in bug tracking and fixing.
* Reports back on progress, anomalies, risks, and issues associated with the overall project.
* Identify, document, and assist in the mitigation of defects with the project team.
* On occasion, demonstrate/replicate issues to the team.
* Assist in demonstrating completed work at the end of a Sprint, as part of an Agile (Scrum) project ceremony.
* Work alongside Business Analyst to understand and document requirements that will require testing (so that testing criteria can be shared and collaborated upon).
* Diligent and systematic testing process; front end to back end testing.
* Tailors processes in line with agreed standards and evaluation of methods and tools.
* Reviews and improves usage and application of methods and tools.

Duties and Responsibilities;

* The purpose of this role is to translate complex requirements into maintainable code that can be adapted to the changing needs of the business. This role will also have the responsibility to ensure operational excellence and effectiveness, as well as maintain strong relationships with service providers, suppliers, and customers within the Company.
* Contribute to architectural discussions with architects and lead developers.
* Actively contribute lines of code (leading by example), as well as code reviews.
* Provide technical guidance to software developers.
* Communicate effectively with 3rd parties and when dealing with technical support queries.
* Draft training material and manuals for new systems/updates.
* Identifying areas for modification in existing programs and subsequently developing these modifications.
* Writing and implementing efficient codes and determining operational practicality.
* Developing quality assurance procedures.
* Deploying software tools, processes, and metrics.
* Maintaining and upgrading existing systems.
* Training users.
* Working closely with other developers, UX designers, business and systems analysts.
* Ad hoc duties as required from time to time
* Interest in improving development processes that result in faster development and higher code quality.
* Interest in new technologies and how to augment the existing platform to achieve scale and remain relevant.
* Exposure to cloud platforms and a keen interest in leveraging cloud-specific technology to gain efficiencies and availability.
* Insight in applying design patterns to complex problems.
* Experience in architecting, developing, testing, deploying systems.
* Solid understanding of integration and web services.
* Proficient on the Linux command line.
* Solid experience in caching, revision control, message queues, issue tracking, monitoring, database transactions, testing.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

*To provide front-line support to operations as a bridge between core IT department functions and the needs of the business. This will require an intimate knowledge of bespoke systems and be the custodian of a knowledge base to streamline problem resolution.
* Undertake operational IT support tasks as directed by Line Manager.
* Receiving, logging, and management of incidents applicable to front-line support.
* Triage and resolution of incidents.
* Appropriate escalation of issues to the Back-line support team or the on-call engineer.
* Ownership of customer issues and follow up on the status of issues on behalf of the customer and communicate progress in a timely manner.
* Ensure customer Service Level Agreements (SLAs) are met.
* To maintain a high degree of availability and presence of mind under pressure.
* Investigate system or data anomalies to pin-point source operational systems issues.
* Maintain a knowledge base to assist with the continual improvement of problem resolution timelines.
* Provide stand-by assistance after hours as is dictated by the after-hours support schedule.,
* Provide support and input into both the development/design and prioritizing according to ROI of all new software and hardware development by the IT Manager as required for both new and existing products and services/integration.
* Monitor, manage and ensure utilization, care, and uptime of all software and hardware within your function of responsibility.
* Customer service/support experience in a similar role.
* Experience in Microsoft Windows and Linux operating systems.
* Desirable Experience in call logging systems.
* A self-motivated achiever who gains satisfaction from providing excellent customer service.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;
*The purpose of this role is the practice of enabling change in an organization, by defining needs and recommending solutions that deliver value to stakeholders.
This role is required to conduct detailed analysis based on business problems that exist in order to recommend the appropriate action required to address the problem in conjunction with impact-aware thinking in terms of the broader ecosystem.
* Create and design specifications as requested by the various Business Units.
* Liaise with consultants and managers to document business processes effectively.
* Ensure that various appropriate infrastructure elements, including documents, manuals, policy documents, etc. are kept up to date and are available.
* Create and develop all types of requirements; business, user (stakeholder), functional (solution), non-functional (quality of service), constraint, and implementation (transition).
* Analytical Thinking & Problem Solving.
* Behavioral Characteristics: Ethics (fairness, morality).
* Business Knowledge.
* Communication Skills.
* Interaction Skills.
* Tools & Technology.
* Make contributions in the development of Test Plans and Test Scripts, and also perform test execution as required.
* Liaise with the Test team to ensure functionality matches user requirements.
* Provide status updates and feedback to Senior IT BA / Product Managers on all projects.
* Liaise with external parties regarding functionality and integration when required.
* Create and update user and training documentation, ensure all relevant information is included in user documentation, draft training material, and manuals for new systems/updates.
* Participate in the essential agile ceremonies.
* Oversee broader interlinked documentation of the ecosystem.
* Knowledge of Business Analysis methodology / IIBA Standards.
* Knowledge of project management principles.
* Knowledge of Agile methodology.
* Recognized business analysis or information systems qualification.
* Business analysis experience in the financial or retail industry.
* Payments experience.
* Experience dealing with compliance regulations.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

* The purpose of this role is to coordinate and manage the day-to-day responsibilities of the Development team. To translate complex requirements into maintainable code that can be adapted to the changing needs of the business.
* Keep abreast of changes in the standards, technologies, or methodologies.
* Give direction and guidance as well as coach and mentor team members.
* Review assignments for accuracy and quality.
* Delegate responsibilities.
* Coordinate application of software releases.
* Develop and execute company policies.
* Liaison between other departments and IT.
* Contribute to architectural discussions with architects and lead developers..
* Actively contribute lines of code (leading by example), as well as code reviews.
* Communicate effectively with 3rd parties and when dealing with technical support queries.
* Draft training material and manuals for new systems/updates.
* Identifying areas for modification in existing programs and subsequently developing these modifications.
* Writing and implementing efficient codes and determining operational practicality.
* Developing quality assurance procedures.
* Deploying software tools, processes, and metrics.
* Maintaining and upgrading existing systems.
* Training users.
* Working closely with other developers, UX designers, business and systems analysts.
* Ad hoc duties as required from time to time.
* Interest in new technologies and how to augment the existing platform to achieve scale and remain relevant * Exposure to cloud platforms and a keen interest in leveraging cloud-specific technology to gain efficiencies and availability.
* Insight in applying design patterns to complex problems.
* Experience in architecting, developing, testing, deploying systems.
* Solid understanding of integration and web services.
* Solid experience in caching, revision control, message queues, issue tracking, monitoring, database transactions, testing.
* Demonstrated effectiveness in all the areas outlined in the roles and responsibilities.

Duties and Responsibilities;

* To ensure the quality of software development and deployment. The role involves performing automated and manual tests to ensure the software created by developers is fit for purpose which can include analysis of software and systems, mitigating risk, and preventing software issues. This has the dual responsibility of understanding the success criteria of a requirement while having tested the technical aspects of it as well.
* Accepts responsibility for the creation of test cases, based on User Stories/ Success Criteria specified in the Business Requirements Documentation.
* Execute all levels of testing (System, Integration, and Regression).
* Completes traceability records, from test cases back to requirements; showing testing path as well as failure/ success points.
* If required to, produces materials and regression test packs to test new and amended software or services. Specifies requirements for environment, data, resources, and tools.
* Maintains a defects register, while also using Jira and/ or Slack to communicate with the Development team to assist in bug tracking and fixing.
* Reports back on progress, anomalies, risks, and issues associated with the overall project.
* Identify, document, and assist in the mitigation of defects with the project team.
* On occasion, demonstrate/replicate issues to the team.
* Assist in demonstrating completed work at the end of a Sprint, as part of an Agile (Scrum) project ceremony.
* Work alongside Business Analyst to understand and document requirements that will require testing (so that testing criteria can be shared and collaborated upon).
* Diligent and systematic testing process; a front end to back end testing.
* Tailors processes in line with agreed standards and evaluation of methods and tools.
* Reviews and improves usage and application of methods and tools.

The Technical Tester will be responsible for the planning and execution of technical test related activities for developed business applications, ensuring that they are effectively tested against agreed functional and non-functional requirements prior to, and post production deployment. Review, analyze and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables. Perform regression and ad-hoc testing of system components potentially affected by system changes. Actively participate in daily Scrum and project planning meetings. Hands-on experience in Mobile application manual testing on different Mobile devices including phones and tablets across various platforms like iOS, Android, Blackberry, Windows, etc.Hands on experience in testing application on Physical devices, simulator and Cloud, Testing Cross-browser, multi-lingual Testing experience, Strong understanding of mobile networks and knowledge on mobile development and test tools, Test case writing, Execution and Defect Management experience, Reviewing test cases developed and the test execution results Assisting junior team members with resolution of technical issues. Experience level of 3-5 years, Certified Agile Level test resources, e-Commerce, m-Commerce, Gherkin -based tools, Agile Testing – certified, Acceptance Test Automation