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Planning concepts by studying relevant information and materials.
Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
Preparing finished art by operating necessary equipment and software.
Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
Contributing to team efforts by accomplishing tasks as needed.
Communicating with clients about layout and design.
Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
Reviewing final layouts and suggesting improvements when necessary.
Required Skills
Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
A strong eye for visual composition.
Effective time management skills and the ability to meet deadlines.
Able to give and receive constructive criticism.
Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Additional Requirements
Identifies business opportunities & prospects and evaluates their position in the industry; researches and analyse sales options and provides intelligence on the customer’s specific competitive environment.
Prepares proposals and service agreements.
Sells products and solutions by establishing contact and developing relationships with prospects; identifies needs and recommends solutions. Presents solutions to customers & prospective customers in a consultative manner and builds proposal in line with the identified customer needs.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares weekly, monthly and quarterly reports by collecting, analysing, and summarising information.
Provide regular sales forecasts and collects payments from customers.
Maintains quality service by establishing and enforcing the organisation processes and standards. Liaise with products managers and project delivery teams to provide projects and solutions within agreed time frame.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Contributes to the team efforts by delivering results in line with the company’s strategic objectives defined by Management.
Required Skills
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.
Dedication to providing great customer service.
Ability to lead a sale team.
Excellent written and verbal communication skills.
Additional Requirements
To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Contacting potential clients to establish rapport and arrange meetings.
Planning and overseeing new marketing initiatives.
Researching organisations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Developing goals for the development team and business growth and ensuring they are met.
Training personnel and helping team members develop their skills.
Required Skills
Ability to manage complex projects and multi-task.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.
Additional Requirements
Developing software solutions to meet customer needs.
Creating and implementing the source code of new applications.
Testing source code and debugging code.
Evaluating existing applications and performing updates and modifications.
Developing technical handbooks to represent the design and code of new applications.
Required Skills
Experience in application and software development.
Knowledge of software design and programming principles.
Good mathematical and problem-solving skills.
Good communication and team-working skills.
Additional Requirements
Developing software solutions to meet customer needs.
Creating and implementing the source code of new applications.
Testing source code and debugging code.
Evaluating existing applications and performing updates and modifications.
Developing technical handbooks to represent the design and code of new applications.
Required Skills
Experience in application and software development.
Knowledge of software design and programming principles.
Good mathematical and problem-solving skills.
Good communication and team-working skills.
Additional Requirements
Developing software solutions to meet customer needs.
Creating and implementing the source code of new applications.
Testing source code and debugging code.
Evaluating existing applications and performing updates and modifications.
Developing technical handbooks to represent the design and code of new applications.
Required Skills
A working knowledge of programming languages such as Java and ORACLE.
Experience in application and software development.
Knowledge of software design and programming principles.
Good mathematical and problem-solving skills.
Good communication and team-working skills.
Additional Requirements
Configuring and maintaining the networked computer system, including hardware, system software, and applications.
Ensuring data is stored securely and backed up regularly.
Diagnosing and resolving hardware, software, networking, and system issues when they arise.
Replacing and upgrading defective or outdated components when necessary.
Monitoring system performance to ensure everything runs smoothly and securely.
Researching and recommending new approaches to improve the networked computer system.
Providing technical support when requested.
Documenting any processes which employees need to follow in order to successfully work within our computing system.
Required Skills
Ability to prioritize a wide range of workloads with critical deadlines.
Availability outside of working hours to resolve emergency issues promptly.
Excellent critical thinking and problem-solving skills.
Patient and professional demeanor, with a can-do attitude.
Additional Requirements
Analyzing product, market, and share trends to build warehouse data.
Translating business needs into technical specifications.
Developing reporting systems that provide accessible information for decision making.
Using warehouse data to generate reports to support business decision making and business performance monitoring.
Maintaining data analytics platforms.
Evaluating and improving existing BI systems.
Conducting troubleshooting on BI models.
Generating and delivering quality reports to customers and performing quality assurance checks on reports.
Required Skills
Strong problem-solving and analytical skills.
Strong attention to detail.
Ability to work in a team.
Good communication skills.
Additional Requirements
Analyzing product, market, and share trends to build warehouse data.
Translating business needs into technical specifications.
Developing reporting systems that provide accessible information for decision making.
Using warehouse data to generate reports to support business decision making and business performance monitoring.
Maintaining data analytics platforms.
Evaluating and improving existing BI systems.
Conducting troubleshooting on BI models.
Generating and delivering quality reports to customers and performing quality assurance checks on reports.
Required Skills
Strong problem-solving and analytical skills.
Strong attention to detail.
Ability to work in a team.
Good communication skills.
Additional Requirements
Modifying mobile software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Directing system testing and validation procedures.
Directing mobile software programming and documentation development.
Consulting with departments or customers on project status and proposals.
Working with customers or departments on technical issues including software system design and maintenance.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences.
Preparing reports on programming project specifications, activities, or status.
Conferring with project managers to obtain information on limitations or capabilities.
Required Skills
Ability to develop unit testing of code components or complete applications.
Creativity is always a plus.
Must be a full-stack developer and understand concepts of software engineering.
Experience working on a variety of software development projects.
Deep programming language knowledge.
Additional Requirements
Modifying mobile software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Directing system testing and validation procedures.
Directing mobile software programming and documentation development.
Consulting with departments or customers on project status and proposals.
Working with customers or departments on technical issues including software system design and maintenance.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences.
Preparing reports on programming project specifications, activities, or status.
Conferring with project managers to obtain information on limitations or capabilities.
Required Skills
Ability to develop unit testing of code components or complete applications.
Creativity is always a plus.
Must be a full-stack developer and understand concepts of software engineering.
Experience working on a variety of software development projects.
Deep programming language knowledge.
Additional Requirements
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Liaising with team members, management, and clients to ensure projects are completed to standard.
Identifying risks and forming contingency plans as soon as possible.
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Keeping up-to-date with industry trends and developments.
Updating work schedules and performing troubleshooting as required.
Motivating staff and creating a space where they can ask questions and voice their concerns.
Being transparent with the team about challenges, failures, and successes.
Writing progress reports and delivering presentations to the relevant stakeholders.
Required Skills
Strong leadership and organizational abilities.
Willingness to build professional relationships with staff and clients.
Excellent communication, motivational, and interpersonal skills.
Additional Requirements
Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Required Skills
Proficiency in fundamental front end languages such as HTML, CSS and JavaScript.
Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
Proficiency with server-side languages such as Python, Ruby, Java, PHP and .Net.
Familiarity with database technology such as MySQL, Oracle and MongoDB.
Excellent verbal communication skills.
Good problem-solving skills.
Attention to detail.
Additional Requirements
Interface design.
Designing graphic user interface elements, screenflows and components.
Prepare different versions of designs for discussion with key stakeholders.
Prototype designing.
Interaction design.
Usability Testing.
Optimizing designs based on user feedback.
Identify and troubleshoot UX problems.
Adhere to style standards.
Requirements analysis.
Required Skills
Well developed interpersonal and communication skills.
Prototyping.
Wire Framing (Screen Designs).
Adobe Creative Suite.
Excellent writing and communication skills in English.
Creative skills / using initiative.
Integrity and honesty.
Strong analytical and Excellent problem-solving skills.
Able to work independently & also able to work as part of a team.
Self-driven and motivated.
Hard working.
Time and priority management.
Additional Requirements
DUTIES AND RESPONSIBILITIES
Installation of server operating systems.
User interface design.
Configuration and implementation.
Technical documentation.
Business analysis.
Technical Training.
Consultancy.
Testing products and applications.
Required Skills
Additional Requirements
Responsibilities and Duties Include but are not subject to:
Developing and executing the company’s business strategies
Providing strategic advice to the board and chairperson
Preparing and implementing comprehensive business plans to facilitate achievement
Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders
Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
Communicate and maintain trust relationships with business partners and authorities
Oversee the company’s financial performance, investments and other business ventures
Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
Required Skills
Demonstrable experience in developing strategic and business plans
Thorough knowledge of market changes and forces that influence the company
Strong understanding of corporate finance and measures of performance
Strong Sales background
Familiarity with corporate law and management best practices
Excellent organisational and leadership skills
Excellent communication, interpersonal and presentation skills
Outstanding analytical and problem-solving abilities
Additional Requirements
Responsibilities and Duties Include but are not subject to:
Developing and executing the company’s business strategies
Providing strategic advice to the board and chairperson
Preparing and implementing comprehensive business plans to facilitate achievement
Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders
Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
Communicate and maintain trust relationships with business partners and authorities
Oversee the company’s financial performance, investments and other business ventures
Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
Required Skills
Demonstrable experience in developing strategic and business plans
Thorough knowledge of market changes and forces that influence the company
Strong understanding of corporate finance and measures of performance
Strong Sales background
Familiarity with corporate law and management best practices
Excellent organisational and leadership skills
Excellent communication, interpersonal and presentation skills
Outstanding analytical and problem-solving abilities
Additional Requirements
Johannesburg based Game Development Company is expanding and looking to hire some Technical Programmers as wellas both Unity and UE4 developers in order to keep up with the current level of demand for our services.
We offer competitive game development salaries for the local market, remote work options, a 35 hour work
week, share incentives, focus on the life portion of work/life balancing, and the opportunity to work with the
most experienced and talented group of game developers in South Africa on a wide variety of internationally
recognised games for renowned developers and publishers on cutting edge platforms.
Our past and current projects range from porting to co-development to tool production for Indie and AAA
clients on such platforms as mobile, PC, VR, and both current and next-generation consoles.
Amongst other projects, we are currently working on two next-generation console launch titles and recently
shipped games include Heave Ho and Broforce for Nintendo Switch, GORN for PlayStationVR, updates to
both Gone Home and Tacoma for PC & Mac, and Game Preview releases of Totally Accurate Battle
Simulator for Game Pass on Windows 10 and XboxOne.
Our client list includes Free Lives, Devolver, Fullbright, Annapurna Interactive, Disney, Landfall, Unity, and
NaturalMotion to name a few.
General Requirements:
- Excellent problem-solving, organizational, and communication skills.
- High attention to detail.
- Can work collaboratively in a team environment.
- Ability to self motivate and manage tasks in a remote working environment.
- Ability to get up to speed with an existing code base.
- Ability to write well thought out, optimised, and extendable code that follows established coding
conventions.
Proficient in C, C , and/or C#.
Familiarity working with source control, specifically Git and GitFlow.
Ability to diagnose issues through debugging and profiling code.
Secure and comfortable remote working environment.
Bonus Points:
- Understanding of 2D & 3D graphics pipelines.
- Understanding of standard game development optimisation principles.
- Experience working on mobile, VR, or console platforms.
- Experience using DirectX or OpenGL APIs.
- Experience using JIRA or related task management tools.
- Passionate about video games.
- Computer Science, Engineering, or related degree.
Required Skills
- Excellent knowledge of C, C , and/or C#.
- Passion for creating efficient, optimised, and well crafted systems.
Additional Requirements
Johannesburg based Game Development Company is expanding and looking to hire some Technical Programmers as wellas both Unity and UE4 developers in order to keep up with the current level of demand for our services.
We offer competitive game development salaries for the local market, remote work options, a 35 hour work
week, share incentives, focus on the life portion of work/life balancing, and the opportunity to work with the
most experienced and talented group of game developers in South Africa on a wide variety of internationally
recognised games for renowned developers and publishers on cutting edge platforms.
Our past and current projects range from porting to co-development to tool production for Indie and AAA
clients on such platforms as mobile, PC, VR, and both current and next-generation consoles.
Amongst other projects, we are currently working on two next-generation console launch titles and recently
shipped games include Heave Ho and Broforce for Nintendo Switch, GORN for PlayStationVR, updates to
both Gone Home and Tacoma for PC & Mac, and Game Preview releases of Totally Accurate Battle
Simulator for Game Pass on Windows 10 and XboxOne.
Our client list includes Free Lives, Devolver, Fullbright, Annapurna Interactive, Disney, Landfall, Unity, and
NaturalMotion to name a few.
General Requirements:
- Excellent problem-solving, organizational, and communication skills.
- High attention to detail.
- Can work collaboratively in a team environment.
- Ability to self motivate and manage tasks in a remote working environment.
- Ability to get up to speed with an existing code base.
- Ability to write well thought out, optimised, and extendable code that follows established coding
conventions.
Proficient in C, C , and/or C#.
Familiarity working with source control, specifically Git and GitFlow.
Ability to diagnose issues through debugging and profiling code.
Secure and comfortable remote working environment.
Bonus Points:
- Understanding of 2D & 3D graphics pipelines.
- Understanding of standard game development optimisation principles.
- Experience working on mobile, VR, or console platforms.
- Experience using DirectX or OpenGL APIs.
- Experience using JIRA or related task management tools.
- Passionate about video games.
- Computer Science, Engineering, or related degree.
Required Skills
Additional Requirements
Responsibilities:
Translating business requirements into technical requirements and articulating tasks that cover a user interface and reporting capabilities.
Setting business requirements for BI tools within the company through a needs analysis approach.
Leading BI software development, deployment, and maintenance managing the whole process to its deployment.
Report curation and data modeling and creating the structures by which data is stored.
Participation in data warehouse design.
Documenting contents in a data warehouse and meta-data storage.
Creating technical documentation for BI tools.
Taking a customer-centric rather than inward view on all structural development with a business view of incremental value.
Required Skills
Microsoft (SSRS, SSIS, SSAS, MS-SQL, Azure, PowerBI etc).
Software engineering skills.
Proven well developed business analysis skills.
Strong trouble shooting skills proven by experience.
Good team player with lots of drive and personal initiative.
Well developed interpersonal and communication skills.
Creative skills / using initiative.
Ability to conduct thorough business requirements needs assessments.
Interpersonal Relationship Skills.
Integrity and honesty.
Strong analytical and Excellent problem-solving skills.
Able to work independently & also able to work as part of a team.
Self-driven and motivated.
Hard working.
Time and priority management.
Additional Requirements
This position is a contract based position with a fantastic company who are looking to complete the set up of their Database.
Required Skills
Proven experience with setting up Databases and programming knowledge
Additional Requirements
Duties:
Implementation and the administration of ERP System which covers the following modules; General Ledger, Accounts Payable, Accounts Receivable, Manufacturing, Distribution, Procure to Pay, Fixed Assets or Order Management and Point Of Sale.
Installing, configuring and repairing hardware – printers, scanners, desk top computers, monitors and laptop
Develop software including web development and mobile application development.
Installing, configuring and troubleshooting computer network including cabling, routers, bridges and switches.
Setting up local area network, wireless network, WAN, DMZ and VPN using Cisco devices.
Installing and maintaining Operating Systems – Windows XP, 7 Server 2008, Server 2012, Linux. The ideal candidate should have experience with DNS, DHCP, and Active Directory and should be able to configure firewalls and mail server.
Required Skills
Ability to install, configure and repair hardware – printers, scanners, desk top computers, monitors and laptop
Ability to develop software including web development and mobile application development.
Ability to install, configure and troubleshoot computer network including cabling, routers, bridges and switches.
Ability to install and maintain Operating Systems – Windows XP, 7 Server 2008, Server 2012, Linux.
Additional Requirements
Responsibilities and Duties Include but are not Subject to:
Monitor and Support all IT Networks
Report to Senior Manager – Information Systems
Understand the business to become force proposal
Participate in the MIS budget preparations
Plan, organize and assign tasks to the MIS team to ensure smooth running of operations (Production follow-up, Hotline, Administration, Management)
Manage IT Hardware resources (see inventory and capacity planning in deliverables here after)
Manage MIS projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, acceptance letter
Ensure continuity of service for Infrastructure (IT computer room, power feeding, data and electrical cabling, telecommunications) Systems (Windows (including email)) hardware and software administration Business applications
Must be the custodian of the group norms and policies respect: Use only Business applications/MIS services compliant with organisations IT catalog to address users needs
Ensure a ITIL MIS support process (single point of contact for hotline, GLPI ticketing, troubleshooting, logs analyze, reporting, Centreon monitoring) for users in the country and eventually for smaller countries under responsabilities
Ensure production follow-up on a daily, weekly, monthly basis
Ensure data backups (local archiving and external archiving)
Ensure systems backups
Apply organisations TL security policies regarding physical accesses (secured computer room, switching, WiFi, Internet via firewall), implementation of Symantec Endpoint antivirus and users rights over systems and businesses application
Communication: Main point of contact on all MIS-related matters (except daily hotline) for operational people
Communicate with governmental institutions like Revenue Authority or Ports Authority and comply with government regulations (including copyright laws)
Techno watch, anticipate new technologies
MIS deliverables:
Production follow-up file (data backup, system, network telecom, infrastructure). Frequency = DAILY, WEEKLY, MONTHLY
IT Hardware resources management:
Hardware inventory (including IT contracts). Frequency = DAILY, WEEKLY, MONTHLY
Global MIS management:
MIS Action plan update. Frequency = MONTHLY
MIS budget construction (pre-budget by end of July, budget by mid-September). Frequency = YEARLY
Required Skills
Strong knowledge in Microsoft Active Directory environment
Knowledge in network/telecom (Cisco certifications appreciated)
knowledge in Windows Server Environment
Additional Requirements
co-ordination of second and third lines of support to core support teams
Managing account top up requests and channelling them through to finance team for reconciliation and implementation
Conducting training and ensuring smooth on boarding of new customers as well as familiarisation of new services with existing customers
nstalling and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Installing and upgrading anti-virus software to ensure security at the user level.
Performing tests and evaluations on new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.
Required Skills
Good interpersonal skills.
Proficient in database programming and software installation.
Attention to detail.
Good problem-solving skills.
Additional Requirements
The Systems Administrator will be responsible for implementation, administration, maintenance, and issue resolution. This includes, but is not limited to, advanced troubleshooting of server, desktop and network issues as well as assisting in hardware/software upgrade roll outs, new infrastructure builds, migrations (on-prem & cloud), various projects; should be able to assist with business continuity services; self-directed at project management.
Required Skills
7 years systems administrator experience
Experience working for a Managed Service Provider
Windows Server and Networking
Additional Requirements
Duties to include
Servicing and repairing Point of Sale equipment(Retail slip printers, network cabling
Resolving computer-related issues
Required Skills
Must be well spoken and presentable
Must be willing to be coached/mentored/trained by other staff with experience
Must have good time management skills
Additional Requirements
Responsibilities and Duties Include but are not subject to:
Act as the liaison between the organisation and the clients, develop long term relationships with the clients interpreting their needs and requirements
Generate organic sales revenue by working with all relevant teams in the organisation shareholders and clients
Provide excellent pre-sales and post-sales support to the clients
Make technical presentations and demonstrations to the organisations clients and help design of custom made solutions for the clients
Ensure sales reporting and pipeline management
Lead interface with clients and suppliers for service assurance and service delivery, undertake monthly service reviews, measuring and improving client satisfaction and client experience, maintain minutes, track and ensure actions are completed
Manage the service desk process, oversee incident management, provide support to NOC
Liaising with internal departments to monitor and report on key service metrics and drive improvements
Provide 1st level 24/7 field support, escalation / on-call
Proactive monitoring of equipment & facilities
Assist in network installation, testing & commissioning, bringing into service, integration
Assist with creation of ad hoc reports as needed
Required Skills
Demonstrated technical knowledge in telecommunications with commercial acumen
Experience in sales support, service delivery, network infrastructure or operations support
Quick to understand technical issues and concepts
Excellent sales and business development skills
Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP).
Knowledge in supporting transmission and switching equipment from leading manufacturers. i.e. Mikrotik, Juniper, Tejas Networks etc
Experience working with AC and DC power as well as PSU units
Effective written and verbal communications skills evidenced by previous work history and accomplishments
Excellent communications and presentation skills, including ability to summarise and concisely share key information
Good English language communicator with a natural aptitude for dealing with people
Additional Requirements
Duties:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Required Skills
Fluency in Swahili.
Excellent Verbal Communication Skill.
Phone Skills, Listening.
Data Entry Skills.
People Skills.
Informing.
Customer Focus.
Customer Service.
Attention to Detail.
Professionalism, Multi-tasking.
Additional Requirements
Duties:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Required Skills
Excellent Verbal Communication Skill.
Phone Skills, Listening.
Data Entry Skills.
People Skills.
Informing.
Customer Focus.
Customer Service.
Attention to Detail.
Professionalism, Multi-tasking.
Additional Requirements
Provides a wide variety of administrative and support services.
May assist in the preparation and control of records, statistics, and reports regarding operations, personnel changes.
Conduct research, analyze information, and prepare recommendations.
Works under minimal supervision .<br<
Decisions and tasks are moderately complex and often non-routine, sound judgment, accuracy and timeliness required, assist in resolving complex issues and problems .
Resolves conventional problems, questions, or situations in conformance with defined criteria, practice, or protocol.
Limited latitude to deviate without approval of supervisor. Work product is spot-checked for accuracy.
Required Skills
Intermediate experience with standard business software, sufficient to create reports, charts, graphs and tables.
Excellent Verbal and Written Communication Skills.
Additional Requirements
Responsibilities:
Manage the call center to achieve quantitative and qualitative objectives.
Plan and implement the overall strategy.
Track and measure productivity and compare to benchmarks.
Offer solutions for improvement.
Identify bottlenecks and suggest solutions.
Manage and train other call center staff.
Ensure employee satisfaction.
Build relationships with staff and clients.
Create a welcoming and motivating environment for employees.
Oversee the call center altogether.
Required Skills
Customer centric behavior.
Strong people management and development skills.
Additional Requirements
An operations manager dutiesalso include, but are not limited to:
Supporting the planning process and ensure key performance indicators (KPIs) are in place targets are met.
Having a keen eye on budgets and budgetary changes.
Communicating changes in an order process to relevant parties.
Ensuring that Company standards are adhered to.
Documenting procedures for third-party monitoring.
Creating and monitoring projects and teams.
Reviewing workloads and manpower to ensure targets are met.
Supporting the CEO or executive team’s vision and process ideals.
Ensuring staff working on processes are happy and operating efficiently.
Supporting all functions of the business to work together.
Required Skills
Excellent computer skills.
Strong written and verbal communication skills.
Additional Requirements
Ensure the Company's Quality Standards are Adhered to by all employees.
Develop and execute test plans to ensure that all objectives are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
Identify and remedy defects within the production process.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met during the testing process.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and industry regulatory requirements.
Required Skills
Excellent communication skills, both written and verbal.
Strong computer skills and knowledge of QA databases and applications.
Strong analytical and problem-solving skills.
Meticulous attention to detail.
Additional Requirements
Understanding customer expectations of and needs from a service.
Developing quality control processes.
Designing Service specifications.
Ensuring services are designed with adherence to legal and safety standards.
Supervising staff and monitoring service standards.
Examining the quality of resources used in service provisioning.
Monitoring and evaluating internal processes.
Evaluating final output of services to determine their quality.
Rejecting services that fail quality standards.
Engaging with customers and gathering service feedback.
Producing statistical reports on quality standards.
Reporting to upper management on quality standard issues.
Evaluating service recalls.
Improving service efficiency and managing waste.
Required Skills
Good Knowledge of Call Center operations.
Excellent attention to detail.
Excellent verbal and written communication.
Data analysis and statistical aptitude.
Good interpersonal skills.
Highly conscientious and diligent.
Additional Requirements
Develop digital and print educational material (e.g. videos and manuals).
Organize seminars about product features and sales techniques.
Conduct activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
Identify individual and team skills gaps.
Schedule regular training sessions (e.g. monthly or quarterly).
Ensure new hires take on basic sales training courses, including communication and troubleshooting skills.
Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases).
Coordinate mentorship programs for new customer service representatives.
Assess the impact of each educational course on staff performance and client satisfaction.
Maintain updated records of training curricula and material.
Required Skills
Familiarity with interactive learning activities.
Excellent communication and presentation skills.
Additional Requirements
To study the client’s proposal, receive the client’s brief and have a consultation call with the client to understand their business and technical requirements.
Establish Website project scope: summarise your final scope and timeline in the customer brief with their approval. Provide client with a comprehensive list of their requirements to meet deadlines.
Lead the architecture planning committee and establish a sitemap, navigation and homepage structure to answer the brief fully.
Get internal and then customer approval.
Work with designers to establish a visual mock up of the pages as agreed in client’s package.
Get internal and customer approval.
Assist with the site set up (welcome page), Google Analytics integration, Social Media integration and email subscription feature as defined by client.
During this phase the developers will code the site and you will implement parts of the site architecture and design (if template is used).
After design you will assist with various integrations (working with the developers) and then load content as per
package.
Manage others doing testing and debugging.
Get customer sign off on site. Instigate payment process (due in 6 weeks from sign off).
Training with the client to enable them to manage their own back end and load content.
Create a video for this training so that we can provide further assistance to clients.
Launch the site on the day agreed with customer and monitor the site for the first week.
Write a performance report at the end of that week and hand the site over to help desk.
Maintain a high level of organizational and time management work habits.
Demonstrate a strong Internet proficiency and ability to communicate effectively with varied Internet audiences.
Understand the demands of client projects, the importance of excellent customer service and handles critical and sensitive issues effectively.
Always represent and reflect the Company’s Core Values.
Project a positive image when representing the company to clients and the community.
Utilise company software, KPI systems and ticket systems as required by the company in an accurate and timely manner.
Keep equipment operating by following operating instructions; and calling for repairs in a preventative fashion.
Required Skills
Self-starter with management potential.
Finisher completer with strong organisational skills.
Willing to learn new platforms, with plug ins and integrations.
Familiar with an e-commerce platform like Shopify, Woocommerce or others, Social media platforms, SEO, Mailchimp, marketing automation.
Basic knowledge of HTML and CSS.
Maintain strong written and verbal communication skills.
Be a team player and assist with various other tasks as and where required.
Additional Requirements
Duties to include:
Responsible for maintaining the companys computer services and equipment
Provide IT technical support across hardware, software and some networks, which will also include taking apart and repairing / upgrading desktops and laptops from a hardware and software respective.
installing or updating required hardware and software and recommending computer products or equipment to improve company productivity.
Required Skills
Atleast 2 years experience
Strong communications skills.
Excellent organisational skills.
Additional Requirements
Duties:
HTML & JavaScript Development
React/Angularjs/Angular/Vuejs Development
Laravel Development
Springboot Web Integration
Web Server Administration
Version Control (Gitlab)
Project Management
Required Skills
Excellent communication skills
Project Management skills
Additional Requirements
Develops business applications development strategy and roadmap in consultation with management and users for implementation.
Provides guidance and expert advice to technical staff regarding systems design and processes that serve the customers.
Produces plans for Security and Controls, Risk Management, Regulatory and Audit Compliance for new products and services, including those internally developed.
Enforces the implementation of Information Systems Applications policies, processes and procedures through direct reports.
Guides the business in developing best in class processes and procedures to govern the businesses and minimize risks associated with internal and external fraud.
Oversees the analysis of business requirements and approves documentation on system specifications that go to vendors or used internally for development work
Spearheads integrations with banks and other payment service providers.
Manages the implementation of application systems identified in the Information Systems strategies and ensure continuity and overlap with subsequent strategies.
Establishes and executes delivery of information and analytics platforms and solutions to the business.
Monitors availability of Key Business Reports for Business Intelligence to facilitate strategic decision making.
Improves operational efficiency through automation of manual processes.
Reduces organisational costs by harnessing technology to resolve business pain points.
Required Skills
Problem solving
Great Communication skills
Able to work under pressure
Additional Requirements
Drives operational efficiency by ensuring technical processes are optimized and automated.
Improves customer experience (internal and external) by ensuring services are accessible and operating optimally.
Ensures internal and external customer service requests and tickets are closed within SLA.
Creates a vision for technology utilization within the organisation, communicate it to employees and lead and motivate the team to achieve the vision.
Develops a technology plan which identifies the future direction of the use of technology within the organisation to drive efficiencies.
Formulates, monitors and ensures implementation of effective information systems policies across the enterprise including but not limited to user policies, security policies, disaster policies.
Champions change, optimizing current IT solutions whilst promoting innovative solutions to operational challenges.
Develops and maintains positive relationships with key partners and stakeholders.
Manages the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in line with agreed contracts.
Ensures compliance with relevant legislation, statutory instruments and internal policies.
Develops and maintains the major incident and business continuity plan for IT and to implement measures designed to safeguard the information technology and management needs of the organization in the event of major incidents or disasters.
Develops plans for ongoing integration, upkeep and improvement of IT systems
Required Skills
Problem solving
Great Communication skills
Able to work under pressure
Additional Requirements
Duties to Include :
Installation & configuration of databases
Database performance tuning and administration
Database backups and restores
Ensuring Database systems availability
Ensuring database integrity
Controlling and managing User access to database
Diagnosing and resolving database issues
System and database capacity planning
Required Skills
Strong troubleshooting/performance tuning skills required
Experience in Oracle RAC, ASM,RMAN and Data Guard Technologies is required
Clean Class 4 Driver’s License a must
Additional Requirements
Defines and develops the business strategy and business development.
Develops relationships and partnerships with stakeholders (Customers, Traders, Wholesalers, Government and private regulation institutions and service providers).
Liaises with the Chief Finance Officer and monitors the economic and financial environment within Zimbabwe and the Region, and recommends required action.
Projects and controls the overall cash flow through the timely collection of debtors and payment of creditors within.
Analyses monthly financial results, identifies key problems and agrees the relevant action with the CFO.
Sets the annual strategy, budget assumptions and parameters to facilitate the preparation of the annual budgets.
Sets, with the CFO, the annual growth and profitability targets and defines key assumptions for budget preparation.
Drives the increase and sustainability of market share, customer retention and profitability indicators.
Develops and introduces new revenue streams and new products where possible.
Monitors and evaluates product uptake and customer performance reports and adjusts products and services pricing and benefits to ensure targeted uptake and retention levels.
Ensures, the enablement, implementation and compliance of the requisite company policies and processes; and relevant legal/statutory requirements.
Gathers market intelligence through direct reports and through social and business networking.
Analyses market intelligence reports and discusses with management team and agrees on appropriate actions in order to grow market share.
Develops the necessary plans to ensure that the Department meets it’s agreed goals and objectives.
Required Skills
Able to identify potential, use diplomacy and demonstrate good taste, judgement, integrity and managerial flair.
Additional Requirements
IT reporting, insight, summaries and analysis used in decision making
To decide on full lifecycle analysis, requirements, activities, design and implementation
To monitor performance and quality control plans to identify improvements and provide informed IT business decisions
Accountable for all IT reporting, analysis and insight
Accountable for report coordination and feedback to senior management
Accountable for liaising with all stakeholders on data segmentation and enrichment of information
Accountable for continuously optimise analytical tools for business optimisation and transformation
Required Skills
Proactive, committed and have good judgment skills
Should have an eye for detail
A flexible attitude towards work
Ability to problem solve
Ability to think analytical
Excellent IT skills (MS Excel, Access, Power BI, Word, Outlook, PowerPoint) Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Additional Requirements
The Head of IT will manage the IT function within the designated and deliver IT Projects within the Operating Company.
The Head should have a full overview of the IT project requirements ensuring all projects are delivered on time, within budget and of high quality standards.
Responsible for managing, controlling and coordinating all the activities related to the implementation of projects in area of responsibility and across the , to ensure that projects are completed on time, within budget, as well as in compliance with the necessary standards and specifications
To execute -wide IT strategy in alignment with the Group IT strategy and initiatives.
Ensures IT alignment with the ’s business strategy and the delivery of capabilities required to achieve business success.
To manage any IT outsource partners that fulfil services for the organisation.
To direct and manage the design, planning, coordination, implementation and maintenance of the existing and new technology to ensure that the leads the Technology Industry in line with the agreed Group IT Strategy.
Required Skills
Commercial acumen and demonstration a successful record of accomplishing goals;
Excellent verbal and written communication skills;
Ability to analyse and solve problems reaching a logical decision;
Able to lead and manage the Technology Department, Partnerships, users and stakeholders in the understanding and application of the existing and new technology
Additional Requirements
The successful candidate will need to be a driven person who enjoys the challenge of thinking outside the box as well as implementing ready built solutions with minor customisation. The candidate will be required to follow corporate policies on timesheets and job logging and will work with a number of large corporates so will need to be an organised character.
They have a small tight knit team hence it is important that the candidate is able to work well in a team sharing knowledge and ideas and willing to take on knowledge from fellow team members. From a technical standpoint the candidate should first and foremost be very logical and have a passion for efficiency.
The candidate will need Microsoft SQL skills, C # and Javscript Development Skills and Angular skills would be a benefit.
Responsibilities
Work with developers to design algorithms and flowcharts
Produce clean, efficient code based on specifications
Integrate software components and third-party programs
Verify and deploy programs and systems
Troubleshoot, debug and upgrade existing software
Gather and evaluate user feedback
Recommend and execute improvements
Create technical documentation for reference and reporting
Required Skills
Familiarity with Agile development methodologies
Experience with software design and development in a test-driven environment
Knowledge of coding languages (e.g. C , Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
Ability to learn new languages and technologies
Excellent communication skills
Resourcefulness and troubleshooting aptitude
Attention to detail
Additional Requirements
Prepare the audit notification letter that Informs Head of Departments regarding upcoming audits.
Conducts audits in accordance with IS audit standards, guidelines and best practices to meet planned audit objectives and compiles evidence to support audit opinion.
Performs reviews and assesses the effectiveness and application of the risk assessment methodologies and risk management procedures and makes recommendations.
Report any fraud risks or indicators or related activities, identified at any stage, to the Internal Auditor immediately.
Conducts technical compliance engagements to check adherence to systems, network and software policies and procedures and regulatory guidance and legal requirements.
Required Skills
Goals accomplishment
Analyse problems and solution driven
Demonstrate integrity
Demonstrate competence and due professional care
Be objective and free from undue influence (Independent)
Aligns with strategies, objectives and risks of the organisation
Demonstrates quality and continuous improvement
Communicates effectively (verbal and written)
Provides risk based assurance
Insightful, proactive and future focused
Promotes organisational improvement
Developments, motivates and lead teams
Additional Requirements
The ideal candidate will be able to create graphics content as well as HTML and CSS and to assist in the design and appearance of their online content.
You will provide graphic design for projects, email newsletters, promotional ads, landing pages, and online marketing materials.
Provide production support for related websites and projects.
Creatively work with a wide range of media and use graphic design software
Efficiently work with design briefs from start to finish while maintaining good quality standard
Producing attractive and effective designs for all media
Designing ad-hoc items for internal use as and when needed
Digital: Website design, banner ads, basic animated graphics, email banners, and other digital artwork etc.
Developing of mock-up samples
Work as part of a team
Required Skills
Ability to work under pressure and with tight deadlines
HTML, CSS knowledge and JS
WordPress knowledge required non-negotiable.
Google SEO, google analytics and AdWords campaigns.
Experience in building an e-commerce website.
Social media campaigns.
Additional Requirements
Duties to include:
Design and build advanced applications for the Android platform
Collaborate with cross-functional teams to define, design, and ship new features
Work with outside data sources and APIs
Unit-test code for robustness, including edge cases, usability, and general reliability
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Required Skills
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle.
Additional Requirements
The Technical Tester will be responsible for the planning and execution of technical test related activities for developed business applications, ensuring that they are effectively tested against agreed functional and non-functional requirements prior to, and post production deployment. Review, analyze and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables. Perform regression and ad-hoc testing of system components potentially affected by system changes. Actively participate in daily Scrum and project planning meetings. Hands-on experience in Mobile application manual testing on different Mobile devices including phones and tablets across various platforms like iOS, Android, Blackberry, Windows, etc.Hands on experience in testing application on Physical devices, simulator and Cloud, Testing Cross-browser, multi-lingual Testing experience, Strong understanding of mobile networks and knowledge on mobile development and test tools, Test case writing, Execution and Defect Management experience, Reviewing test cases developed and the test execution results Assisting junior team members with resolution of technical issues. Experience level of 3-5 years, Certified Agile Level test resources, e-Commerce, m-Commerce, Gherkin -based tools, Agile Testing – certified, Acceptance Test Automation
Required Skills
Logical & Critical Thinking Skills – Logical, critical thinking and the ability to learn at a face pace are important to any testing role
Good Documentation and Report Writing Skills – A software tester will usually be required to generate reports on the testing being done, and to translate them into concise reports to management. A test must be able to report on structured test cases in a way that is meaningful to the business in which they’re operating
Awareness of Software Development Life Cycle (SDLC) – Software testers who know the basics of programming and SDLC will be more effecti
