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Available Jobs - Hospitality(12)

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Reservations Manager
Our client is in the Hospitality Industry and is looking for a RESERVATIONS MANAGER to join their team in Lusaka

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Available Jobs Hospitality

Our client within the Hospitality industry is on the lookout for a Butler to join their team in Lagos, Nigeria
Read More

Ensuring that cleaning and household chores are completed.
Answering telephonic and written communications on behalf of the employer.
Greeting guests in a professional manner upon their arrival.
Sourcing and training new staff, preparing and communicating staff schedules
Coordinating the maintenance and preservation of the estate's artworks, antiques, and silverware.
Assisting with the management of important assets.
Overseeing monthly budgeting and security, as well as household inventories for the property.
Assisting the employer and other household staff with the planning of events.
Overseeing the smooth running of hosted events
Performing all duties and obligations with decorum, tact, and unwavering professionalism.

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
An indication of relevant learning or training, such as a Diploma in Hospitality, Catering, or Culinary Arts.<br> At least 3 years experience working in a similar role <br>
Key Skills
Proficiency in planning, purchasing, and maintaining supplies and inventories.
Impeccable organizational and planning skills.
The ability to delegate activities and manage others.
Attention to detail and the ability to multitask.
Outstanding client-relations skills and professionalism.

Additional Requirements

Butler
Hospitality
17Nov
Lusaka, Zambia

Our client is looking for a Bartender to join their team
Read More

Verify identification and age requirements of customers
Mix traditional and creative cocktails
Process payment from customers
Clean glasses and bar utensils
Make suggestions based on customer tastes and preferences
Record and balance cash receipts and prepare cash deposits
Open and maintain tabs throughout their shift
Build a rapport with regular customers to create a positive atmosphere

  • Industry: Hospitality
  • Salary: negotiable

Required Skills

2 Years of Experience
Qualifications
Knowledge of applicable laws and regulations <br> Knowledge of mixology for traditional and creative cocktails <br> Understanding of unique and complementary flavor pairings <br> Impeccable customer service and social perceptiveness <br>
Key Skills
Ability to evaluate customer satisfaction and responsiveness
Ability to enforce company policies regarding the consumption of alcohol
Accountability in maintaining inventory and processing payments
Physical ability to stand and walk for long periods of time

Additional Requirements

bartender
pubandgrill
hospitality
05Nov
Lusaka, Zambia

Our client is in the Hospitality Industry and is looking for a RESERVATIONS MANAGER to join their team in Lusaka
Read More

• Ensure inbound calls are answered in a professional and courteous manner and established procedures are adhered to without failure.
• Ensure that proper selling techniques are utilised to sell the lodge, flights and related experiences.
• Ensure all paperwork reservations, emails & general administrative requirements are completed or responded to in a timely fashion.
• Answering all enquiries pertaining to the lodge; including room types, rate, facilities for both the direct (local & international) and trade (local & international) and assisting all customers/clients with information about the services provided by the business, including details such as (but not limited to) access/logistics, rates/specials, room type recommendations, itinerary guidelines and more.
• Complete all duties as assigned by supervisors and managers.
• Handling of enquiry tracking, loyalty programs, CRM data input and marketing assistance
• Coordinate and manage availability across calendars. Ensure all bookings are captured on Res Request and offline Excel spreadsheet
• Finance: Management of provisional booking timelines & deposit payments. Requesting POP to pass on to back office to process
• Effective & efficient delivery of information and communication between Reservations, Operations and Marketing
• Complaints – handling of any issues in a professional, friendly and proactive mindset until such time that management need to step in

  • Industry: Hospitality
  • Salary: Neg with Sales Incentives

Required Skills

3 Years of Experience
Qualifications
Minimum 3-5 years’ experience in a similar reservations position<br> Qualifications and hands on experience with reservations Software<br>
Key Skills
Essential to be primarily customer service orientated. The ideal candidate will be a people’s person with a natural flair for sales, excellent interpersonal skills and highly professional in both written and verbal communication platforms.
The guests experience begins with them so an ability or intention to exceed guest/agent expectations.
Essential to be highly organized, efficient with strong administration skills/experience, detail orientated, problem-solving mindset and be able to multi-task. Proficient in multi-communication platforms such as email, Skype, Whatsapp (business), Zoom and primary social media platforms: Facebook & Instagram.
Essential to have experience using Reservations Software

Additional Requirements

04Nov

Our Client is looking for a Restaurant Manager to join their team in Lusaka
They are open to Zambian or Zimbabwean applications.Read More

Duties to include:
Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Maintain high production, productivity, quality, and customer-service standards.
Appraise staff performance and provide feedback to improve productivity
Ensure all employees are working within outlined operating standards
Report on financial performance, inventory, and personnel costs
Maintain high standards of quality control, hygiene, health and safety
Making improvements to the running of the business and developing the restaurant

  • Industry: Hospitality
  • Salary: Negotiable plus accommodation

Required Skills

4 Years of Experience
Qualifications
BSc degree in Business Administration; hospitality management or relevant<br> 4 years experience in the food and beverage, culinary, or related professional area. <br>
Key Skills
Strong leadership, motivational and people skills
Acute financial management skills
Analytical thinking
Time management
Problem-solving
Decision-making
Attention to detail

Additional Requirements

Hospitality
Management
Food and Beverage
Customer Service
29Oct
Harare,Zimbabwe

A client of ours in the services industry are looking for a club manager to join their team
Read More

Duties to include
Maintain the Facilities to the highest standards
Design and implement a preventive maintenance plan
Subscribe to and read trade magazines, blogs, websites to keep up to date with World Standards
Visit (virtually and in real life) and learn from other venues to develop and maintain the highest standards and the best systems in the industry
Develop and implement high Health and Safety and Sanitary standards
Assist with the design of a long term Development and Capital Expenditure Plan
Budgetary Control
Control costs
Design and implement all departmental Standard Operating Procedures and ensure they are consistently utilised
Analyse and resolve all budgetary discrepancies
Run an efficient booking/reservation system
Organise and hosting of events
Customer Service and assistance
Staff Management
Stock Management and ordering

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Degree /Diploma in Administration or Hospitality<br>
Key Skills
Target driven
Energetic
People person
Good management skills
Well spoken

Additional Requirements

Communications Skills
Energetic
Switched on
28Oct
Cape Town, South Africa

Our client is looking for an Assistant FOH to join their team.
Read More

DUTIES AND RESPONSIBILITIES:

Overseeing daily operations
Ensuring employee productivity
Monitoring efficiency of all processes
Create a positive work environment for employees

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

2 Years of Experience
Qualifications
Diploma/Degree relevant to the field of Hospitality<br> 2 years experience in a Management role of a recognized, luxury hospitality brand<br>
Key Skills
The ability to work collaboratively and build confidence and buy-in with multiple stakeholders.
Strong ability to execute capabilities.
Leadership and the ability to develop subordinates.
Work independently
Accountable and able to take ownership.

Additional Requirements

28Oct
Cape Town, South Africa

Our client is looking for a Receptionist to join their team.
Read More

DUTIES AND RESPONSIBILITIES:

Check-in/Check Out Guests
Ensure Guests information is accurate on the Management System
Concierge Services
Create a positive work environment for employees

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

1 Years of Experience
Qualifications
Diploma/Degree relevant to the field of Hospitality<br> 1-year experience in a Management role of a recognised, luxury hospitality brand<br> Driver’s Licence<br>
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders.
Strong ability to execute capabilities.
Work independently
Accountable and able to take ownership.

Additional Requirements

18Oct
Out of Harare,Zimbabwe

Our Client is looking for a Massage Lady / Beautician to join their team on a luxurious Safari Camp at Lake Kariba.Read More

Duties to include:
Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
Maintaining equipment and sample inventory of products
Acknowledging and responding to relevant customer queries, needs and expectations

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Relevant Qualification <br> Minimum of 5 years experience within a similar role<br>
Key Skills
Proven work experience as a Spa therapist
Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
Experience in sales will be considered an asset
Excellent knowledge of English language
Communication and customer service skills
Positive attitude

Additional Requirements

Massage
Beautician
08Sep

Our client in the hospitality industry is looking for an Operations Manager to join their team
Read More

The operations manager is tasked with ensuring that the organization successfully converts inputs such as materials, labor, and technology into outputs in an efficient manner.
They will be involved in the planning, organizing, and overseeing the organization’s processes to balance revenues and costs and achieve the highest possible operating profit.
The Operations Manager is responsible to the General Manager and shareholders for successful day-to-day operating of the company.
The Operations Manager will liaise closely with the General Manager to ensure effective communication and organisations to ensure effective operations.
The operations manager must have excellent organizational, coordination, and people skills and must be able to problem solve.
Responsibilities
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Full Project Management
Formulate strategic and operational objectives
Examine financial data and use them to improve profitability
Manage budgets and forecasts
Perform quality controls and monitor production KPIs
Recruit, train and supervise staff
Build and manage supplier Relationships
Find ways to increase quality of customer service

  • Industry: Hospitality
  • Salary: Negotiable depending on candidate

Required Skills

3 Years of Experience
Qualifications
Other Skills <br> Proven work experience as Operations Manager or similar role <br> Knowledge of organizational effectiveness and operations management <br> Experience budgeting and forecasting <br> Excellent communication skills <br>
Key Skills
Organizational Abilities
Organizational abilities refer to the ability of the operations manager to focus on different projects without getting distracted by the many processes.
The operations manager should be able to plan, execute, and monitor each project to the end without losing focus.
Coordination
People Skills
Also, the manager should be able to resolve conflicts and mediate disputes between employees and members of the senior staff.

Additional Requirements

ops
hospitality
sales
management
11Aug
Harare,Zimbabwe

Our client is looking for a Project Manager - Cleaning to join their team
Read More

Duties & Responsibilities
Act with utmost urgency when attending to any client request.
Best allocate the resources of the contract to achieve maximum cleaning and maintenance output.
Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
Ensure monthly completion of reports required for specific services as agreed with clients.
This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.
Ensure that all Occupational Health and Safety requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
To implement and manage initiatives and objectives as set out from time to time by our clients and/or Management.
Monthly monitoring of service performance, quality audits, evaluate successes, risks and opportunities and formulate plans to address these.
Manage Adhoc and Reactive work on a monthly basis based on need.

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

5 Years of Experience
Qualifications
Relevant tertiary qualification preferably in Facilities Management, Housekeeping, Cleaning, Business Management; Project Management,<br> Proven broad experience within the services industry.<br> Minimum 5 working years in similar or related position essential.<br> Proven track record of experience with clients and sales.<br> Valid driver’s license.<br>
Key Skills
A very good knowledge of cleaning principles, related policies and procedures.
Good understanding of scheduling of staffing and assign cleaning and maintenance tasks productively to each position to achieve an output standard according to site specific SLA’s. Business management principles, including proven financial skills.
Strong people skills and knowledge or Industrial relations.
Strong on client relationships and strong communication skills.

Additional Requirements

Project
Management
Housekeeping
Cleaning
Business Management
02Jul
Harare,Zimbabwe

Our client is looking for an Executive Chef to join their team
Read More

Create new entrees for the menu.
Ensure all food safety regulations are followed.
Inspect the quality of the food.
Be aware of new culinary trends and recipes.
Coordinate all of the kitchen staff.
Hire and train new kitchen staff.
Manage special dietary needs.

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Qualified Chef
Key Skills
Hands-On
Extensive knowledge of Indian Cuisine
International working experience

Additional Requirements

Indian Cuisine
Chef
Executive Chef
Corporate
Houseboat
13Apr
Out of Harare,Zimbabwe

Our client is looking for an Assistant Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within their lodge.Read More

Ensure ultimate guest relations and guest delight in the lodge and that the “at home” personal attention levels are maintained.
Maintain the highest standards of housekeeping and maintenance in keeping with the design visual audits.
Management and training of the lodge staff in line with the companies Standards of Performance.
Ensure effective communication and relationships are maintained between lodge departments.
Daily, weekly and monthly meetings are implemented.
Effective financial management through the administration of orders and stock control.
Contribute towards the sustainability operations of the lodge, operating within lodge environmental parameters and constantly looking for ways to further ‘green’ lodge operations.
Assist the Lodge Manager in driving the broader goals of the company, in terms of the lodge, by planning and implementing Strategic Management Plans.
All roles at the lodge may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. Our client fosters a culture of collaboration, and with this a support of the multi-skilling of staff.

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

4 Years of Experience
Qualifications
A minimum of 4 year’s work experience, including management in a five star hotel or world class lodge.<br> Good computer literacy.<br> A clear understanding of basic labour law and disciplinary procedures.<br> Understanding of housekeeping and maintenance procedures.<br> Must be a Zimbabwean resident. <br> An awareness of developments within the food and lodge industries, as well as international trends in hospitality.<br>
Key Skills
Attention to detail.
Exceptional Food and Beverage knowledge.
Financial management ability.
Exceptional English and a second language would be preferable.
A developmental approach to staff.
Excellent management ability and communication skills.

Additional Requirements

food and beverage
hospitality
management
housekeeping
lodge