Recruitment Matters - Jobs Zimbabwe
Your Regional Recruitment Specialists - Now Recruiting throughout Sub Saharan Africa!

Available Jobs - Hospitality(15)

Hot Jobs

CFO/CEO
Our client is looking for an experienced Chief Finance Officer / acting CEO to join their team in Ghana.

Interview top tips

Do your research

Fail to plan, and you plan to fail. You are certain to be asked specific questions about the company, so make sure you've done your homework on things like their last year's profits and latest product launches. Also take a look at the latest developments in the industry so you can converse with confidence.

Available Jobs Hospitality

25Jan
Harare,Zimbabwe

Our client is looking for a housekeeper to join their team.Read More

Duties:
Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensure all rooms are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Notify superiors on any damages, deficits and disturbances

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Proven experience as a cleaner or housekeeper <br>
Key Skills
Integrity
Attention to detail
Ability to work with little supervision and maintain a high level of performance
Customer-oriented and friendly
Prioritization and time management skills
Working quickly without compromising quality

Additional Requirements

Housekeeper
Cleaner
Hotel
Attention to detail
Time management
23Jan

Our client is looking for an Event & Hospitality Manager
Read More

Duties Include:
Plan event from start to finish according to requirements, target audience and objectives
Come up with suggestions to enhance the event’s success
Prepare budgets and ensure adherence
Source and negotiate with vendors and suppliers
Be in charge of hiring personnel (DJs, waiters etc.)
Coordinate all operations
Lead promotional activities for the event
Supervise all staff (event coordinators, caterers etc.)
Approve all aspects before the day of the event
Ensure event is completed smoothly and step up to resolve any problems that might occur
Analyze the event’s success and prepare reports
Responsible for maintenance of property and equipment
Keep clients satisfaction at a maximum with superior service
Ensure catering equipment and kitchen is kept to the highest sanitary and cleanliness standards
Start working with our team to develop or décor and wedding services
Reports to be written in detail to executive management
May need to work as a restaurant manager in another location when it is quiet at event venue

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
BSc/BA in PR, marketing, hospitality management or related field is preferred<br> Proven experience as event manager<br>
Key Skills
Skilled in project management
Knowledge of KPIs and marketing techniques for event management
Computer savvy; proficient in MS Office
Outstanding communication and negotiation ability
Excellent organizational skills
A knack for problem-solving
A proven history for creativity and ability to work with décor and wedding services
Customer-service orientation
A team player with leadership skills

Additional Requirements

23Jan
Lusaka, Zambia

Our client is looking for Restaurant Manager
Read More

Duties Includes:
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Train and Supervise staff
Plan menus and specials for events and holidays
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses along with all other administrative businesses

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role<br> BSc degree in Business Administration; hospitality management or culinary schooling is a plus<br>
Key Skills
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software and Point of Sale stations
Strong leadership, motivational and people skills
Acute financial management skills

Additional Requirements

23Jan
Lusaka, Zambia

Our client is looking for a Hospitality Manager
Read More

Duties Includes:
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Train and Supervise staff
Plan menus and specials for events and holidays
Estimate future needs for goods, kitchen utensils, linens, and cleaning products etc.
Ensure compliance with sanitation and safety regulations
Manage establishments good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses along with all other administrative businesses
Promote the brand in the local and international community

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
Proven experience as hospitality manager<br> BSc/BA in hospitality management preferred<br>
Key Skills

Additional Requirements

Our Client is looking for a Front Office Manager to join their team based in Victoria Falls. The candidate MUST be immediately available to start.Read More

Duties to include:
Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests requests, like in-room dining
Actively listen to and resolve complaints
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
Appraise teams performance and produce regular reports
Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
Examine daily duties, assign tasks and check on progress
Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
Recommend local tourist spots, including places to dine, shop and sight-see
Establish friendly relationships with regular hotel clients

  • Industry: Hospitality
  • Salary: USD$1000 - $1500 Gross p/month

Required Skills

3 Years of Experience
Qualifications
Minimum of 3 years experience within a similar role <br> Hospitality related Degree or Business Administration Degree or Diploma is essential
Key Skills
Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
Understanding of all hotel management best practices and relevant laws
Customer service drive with outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Leadership skills along with the ability to motivate a team into high performance
Ability to work flexible hours
Strong sense of responsibility and a professional presentation

Additional Requirements

Guest Relations
Front Office Management
Administration
Victoria Falls
07Jan
Cape Town, South Africa

Our client is looking for a Chef for a prestigious boutique Hotel in Cape Town
Read More

The Chef will need to be able to cook for 40 pax per day in peak season, a buffet and hot cooked meals, omelets, French toast, bacon and eggs.
Make light lunches
Tea and cake daily ( a new and exciting cake is served every afternoon for the guests at 15:00)
Dinners on request. All tailor made to the guests requests.
Ordering of stock
Making delicious items for turndown and arrival rooms.
Hours are typically 6am to 3 pm, 5 days off a month

  • Industry: Hospitality
  • Salary: R 15 000

Required Skills

2 Years of Experience
Qualifications
Diploma<br>
Key Skills
Passionate
Costumer Orientated
Work under pressure
Friendly and helpful
Stock control
hygiene control

Additional Requirements

Chef
07Jan
Cape Town, South Africa

Our client a Five Star Boutique Hotel, is looking for a young vibrant personal assistant to join their team. Read More

Responsibilities typically include:


- Acting as a first point of contact
- Dealing with correspondence and phone calls
- Managing diaries and organising meetings and appointments
- Often controlling access to the manager/executive. booking and arranging travel, transport and accommodation
- Organising events and conferences.

  • Industry: Hospitality
  • Salary: R 8 000 - R 10 000

Required Skills

3 Years of Experience
Qualifications
Matric Certificate, Administrative diploma
Key Skills
- Organization and Time Management
- Written and Verbal Communication
- Accuracy and Attention to Detail
- Knowledge of Relevant Software
- Tact and Discretion
- Administrative Skills
- Communications Skills.

Additional Requirements

03Jan
Harare,Zimbabwe

Our client is looking for a Restaurant Manager to join their team.
Read More

Duties to include:
You will be responsible for running the restaurant on a day to day basis
Procurement of supplies
Deal with customer enquiries, complaints etc
Business development

  • Industry: Hospitality
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
A relevant qualification in Hospitality <br> Minimum of 3 years experience in a similar role <br>
Key Skills
Ability to drive the business forward
Excellent communication skills
Attention to detail

Additional Requirements

Restaurant
Management
Administration
Organization
Client centred
05Dec
Lusaka, Zambia

Our Client is looking for a Host/Hostess to join their team in Lusaka
Read More

Duties and Responsibilities include but are not subject to:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned area; present menus; announce waiter's name
Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls and provide appropriate service
Manage the flow of Guests and provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests’ needs throughout experience to ensure they receive high quality service
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
Contribute to team effort by accomplishing related results as needed
Requirements:

  • Industry: Hospitality
  • Salary: Negotiable Depending on candidate

Required Skills

3 Years of Experience
Qualifications
Related degree/diploma <br>
Key Skills
Passion for providing extraordinary service
Flexibility to work a variety of shifts
Must be upbeat, outgoing and positive
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone

Additional Requirements

Travel and Tours
Hospitality
Customer Service
16Nov

Our client, a reputable and well established hospitality client based outside of Harare, is now looking for a suitable Food & Beverage Manager to join them.Read More

Responsible for coordinating, supervising and directing all food and beverage operations, while consistently providing superb food and beverage experiences for members and guests
Supervise the preparation of menus and serving of all ordered meals and foodstuffs
Monitor hygiene related issues within the restaurant and related facilities in line with standards demanded by health authorities
Check and inspect all waiters’ dockets and cutlery/crockery periodically
Liaise with front office and house supervisors on operations, functions and staff requirements
Provide leadership and supervision to a team of subordinate employees
Implement changes relating to NEC in consultation with the Manager
Conduct monthly stock checks and other reconciliations
Enforce compliance with SHE/BBI policies and procedures

  • Industry: Hospitality
  • Salary: Up to $850 gross p/m plus accommodation and benefits

Required Skills

5 Years of Experience
Qualifications
Diploma in Hotel and Catering from a reputable institution in addition to five O’ level passes including Mathematics and English <br> Class One Chef certificate <br> Clean Class 4 Driver’s Licence <br>
Key Skills
Minimum of 5 years’ supervisory experience in a large hotel or restaurant
Catering skills for large functions
Computer literacy including use of spreadsheets and databases
Good analytical skills
Sound supervisory and communication skills
Ability to interact at all levels and to work under pressure without constant supervision
Familiarity with Occupational Safety, Health and Environment management

Additional Requirements

Food & Beverage
Management
Hospitality
Hotel & Catering
Chef

Our Client is looking for 4 x Lodge General Managers to join their team, you will be reporting to the Operations Manager.Read More

Duties to include:
The main purpose of the Lodge General Manager is to manage the lodge and thereby create a profound guest experience, in line with the service vision and creative concepts of the Lodge.
It is the responsibility of the Lodge General Manager to monitor hospitality service, maintenance, and housekeeping standards within the lodge. The role is additionally strategic in nature, and the Lodge General Manager must drive the appropriate service directives for the camp, and move the departments towards achieving broader goals.
In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the camp needs to be monitored so that it runs in a cost-effective manner, within the agreed budget; in a manner, which is conducive to positive inter-personal relationships between staff; and at a superior level of efficiency.
The Lodge General Manager is also responsible for ensuring that the morale of the camp staff is kept at a high level and that staff are developed on an ongoing basis.
Finally, the Lodge General Manager must provide a written hand over of responsibilities to the Front of House Manager in his/her absence and ensure that a full handover is received on his/her return.
Scope of work:
In broad terms the Lodge Manager oversees the following key performance areas:
Drive the broader goals of the company, in terms of the camp, by planning and implementing Strategic Management Plans.
Management, training and up skilling of the camp staff in line with the companys Standard of Excellence.
Ensure ultimate guest relations in the camp and that the “at home” personal attention levels are maintained.
Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded.
Effective financial management through the administration of orders and effective stock control.
Effective communication and maintenance of camp relations.

  • Industry: Hospitality
  • Salary: $Negotiable

Required Skills

6 Years of Experience
Qualifications
Degree in Hospitality/Tourism, Business, Finance or Administration or related hospitality and or business qualification. <br> Minimum of 6 years work experience – ideally 2 years as a trainee and 4 in a well-recognized five-star hotel or world-class lodge, as a manager.
Key Skills
Exceptional Food and Beverage knowledge
Financial management ability
A hardworking, co-operative manner
High standards of service excellence and a passion for the industry
Attention to detail
Exceptional English and a second language would be preferable
Good computer literacy
Excellent management ability and communication skills
A clear understanding of basic labor law and disciplinary procedures ?
A developmental approach to staff
Assertiveness, patience and good organizational skills
Understanding of housekeeping and maintenance procedures
An awareness of developments within the food and lodge industries, as well as international trends in hospitality

Additional Requirements

Lodge Manbagement
5* Lodge
Food & Beverage Knowledge
Financial Management Abilities
24Oct

Our Client is looking for an Assistant Front Office Manager to join their team.Read More

Duties to include:
Room allocation
Handling bookings
Posting & billing
All back office administration

  • Industry: Hospitality
  • Salary: $Negotiable

Required Skills

3 Years of Experience
Qualifications
Minimum of 3 years experience within a similar role <br>
Key Skills
Ability to work as part of a team
Strong administration skills

Additional Requirements

Front Office
Reservations
Back Office Administration
17Oct
Harare,Zimbabwe

Our client is looking for a Receptionist to join their team
Read More

Duties
Manning Reception Area
Receive all visitors, clients and service providers
Follow up on construction and renovation orders, invoices, & general hand staff assigned to property locations
Support HR with staff filing
Take minutes in meetings and distributing
Be main point of contact for all drivers, grounds staff and clients for enquiries
Handle Petty Cash
File Office documents
Daily reconciliations
Other duties as assigned by the Office Manager

  • Industry: Hospitality
  • Salary: $350 gross per month

Required Skills

2 Years of Experience
Qualifications
Working knowledge of Excel <br> Pastel is an added advantage<br> any suitable diploma or degree
Key Skills
Strong customer service skills
Knowledge of Pastel
good phone manner
organised
very presentable

Additional Requirements

Receptionist
Administration
Bookkeeping
Attention to detail
Pastel
05Jul
Victoria Falls,Zimbabwe

Our Client is a high end client looking for an Executive Chef to join their team based in Victoria Falls.Read More

Key Focus Areas:
Management of all Kitchen aspects for Hotel
Full a la carte restaurant for breakfast, lunch and dinner - 40 seats, Formal Dining - 26 seats), 24 hours Room service, Bar menu, Functions and Weddings
Enforce, implement and monitor strong controls
Design, train, implement and monitor menus in line with the agreed food style and international food trends
Ensure that Health & Safety procedures are practiced and adhered to; Staff management with focus on succession planning and development; Drive the implementation of training projects and programs; Support the Workers Committee in seeking continuous improvement

  • Industry: Hospitality
  • Salary: $Negotiable

Required Skills

10 Years of Experience
Qualifications
Minimum of 10 years kitchen management experience within a 5* establishment <br> Qualified Chef
Key Skills
Extensive luxury hotel experience is essential
Extensive Kitchen Management expertise in a 5* luxury hotel environment and a thorough knowledge of international food trends are required, paired with strong controls and a passion for training, mentoring and skills transfer.

Additional Requirements

Executive Chef
Luxury Hotel
25Jun

Our Client is a high end establishment currently looking for a Deputy General Manager to join their team based in Victoria Falls. You will be reporting directly to the General ManagerRead More

Duties to include:
Provide a welcoming lodge environment for our customers with high standards of service, meals and housekeeping which meet the companys expectations.
Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.
Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities.
Maintain a safe, harmonious, enjoyable work place environment for staff.
Work closely with the General Manager to create a strong management team
Communicate and report to senior management on a regular basis in line with company requirements.
Gain a clear understanding of the managers duties and ensure that these are carried out to the highest standard

  • Industry: Hospitality
  • Salary: $Negotiable

Required Skills

5 Years of Experience
Qualifications
Food & Beverage background preferred <br> Minimum of 5 years experience within a similar role
Key Skills
Exceptional customer service skills
Strong people management abilities
Team player
Decision maker

Additional Requirements

Lodge Management
Food & Beverage