Counter Sales Representative (Animal Health) - Harare,Zimbabwe
- Harare, Zimbabwe
|Company Type||Animal Health / Animal Science / Retail|
|Job Role||Counter Sales Representative (Animal Health)|
|Employment Type||Full Time|
|Monthly Salary||$ Negotiable|
|Career Level||Middle Management|
|Years of Experience||2|
|Degree||Bachelor of science degree in marketing, animal science, biology, zoology, veterinary technology, or business|
To establish The Company as the company of choice to deal with in the minds of the target customer base by always exceeding the customers’ expectations.
This being achieved by being conscientious in dealing with customers in a professional, efficient and courteous manner, while providing honest accurate advice and solutions to all customer queries.
To provide service excellence when dealing with customers, including always providing after sales follow-up and services
Increase the sales activity with current clientele, and increase business by attracting, finding and converting new clients to the company’s products and services in accordance with agreed budget forecasts.
Attend to and give sound sales advice to all walk-in customers who visit the branch.
Assist whenever required to plan and carry out direct marketing and sales activities so as to maintain and develop sales of the Company’s entire product range in accordance with agreed business plans.
To ensure that the sales area is maintained in a clean and tidy state at all times
Key responsibilities and accountabilities:
Ensure that all walk-in customers are attended to immediately and that your service to them is of the highest possible standard at all times.
Be sensitive to customers’ needs and take every advantage to offer additional products so as to provide greater satisfaction to each and every customer.
Respond to and follow up on all sales enquiries whether by walk-in visits by customers, telephone, email, etc.
Liaise with and cooperate with other sales functions to ensure that the customers’ expectations are fully attended to at all times.
Assist whenever required in planning and carrying out any direct marketing activities.
Monitor and report weekly on activities and provide relevant information to the Sales Manager.
Carry out analysis of competitor and customer activities.
Attend weekly meetings with the other members of the Sales team as directed by the Sales Manager.
Attend training to develop relevant knowledge and skills.
Ensure that you have achieved excellence in product knowledge and are able to expertly convey all product features and benefits to all your clients.
Ensure that you prepare adequately in your own time for the Fivet Salesman Accreditation Examination
Do any other activity or task as may be required from time to time.
Be prepared to relocate to other Company locations should the need arise.
Communication and Verbal Skills:
Reps need to communicate sales information clearly to customers before, during, and after the sale.
Reps need excellent organizational skills to record and maintain information such as records of their products, customers, and leads.
Reps need strong interpersonal skills to cultivate and maintain relationships with customers.
Solid Knowledge of the Industry:
Reps need to be able to answer customer questions and advise customers on product use related to animal health and care.
Love of Animals:
Reps that have an interest in animals and their welfare will do well in this position.
Reps may have to travel long distances to see clients or stand on their feet for long periods of time. They may also have to lift heavy boxes of supplies.
Reps should have the confidence to persuade prospective clients to try the
2 years previous experience with animal health, animal production or similar
Sales experience would be a distinct advantage
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