Sales and Marketing Manager - Lusaka - Lusaka, Zambia

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Maintain a prospect list and conduct sales calls on existing and potential fuel prospects
Organize training for sales staff
Record sales or delivery information
Aid in developing price lists, innovative sales programs, sales prospects and customer incentives
Disseminate sales programs, inventory, and product information to the professional sales force and customers
Monitor, coordinate and lead Marketing activities, product needs, and service requirements
Ensure the credit worthiness of customers, promoting the use of credit programs as a sales tool and helping provide the required information to establish credit
Be knowledgeable of company programs, billing procedures, and monthly statement process
Provide customer service by using all resources available including contracting, fuel and oil testing, specific recommendations and other programs needed
Develop territory and competitive analysis to maintain current knowledge of the market place and the competition
Establish a route system in delivery territory, deliver petroleum products according to customer requirements
Communicate marketing programs and distribute sales promotion materials to customers and prospects
Collect accounts as needed according to credit policy
Follow up on customer complaints and seeks solutions in a timely manner

Key Skills
interpersonal skills
good oral and written communication skills
numeracy and analytical ability
creativity and imagination
influencing and negotiation skills
teamwork
organisational ability