Floor Manager - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Job Role||Floor Manager|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||2|
|Residence Location||Cape Town, South Africa|
The applicant should have at least 2 years of management experience in a fine-dining environment.
Good knowledge on duties and procedures in a restaurant environment.
Computer knowledge (word, outlook, excel).
Knowledge of Pilot software beneficial.
Experience in large restaurants is beneficial.
Duties include, but are not limited to:.
Assist in all areas where needed.
Checking that all duties have been completed by floor staff.
Deal with customers, compliments and complaints, follow up etc.
Implement and follow the rules of the company.
Maintain and sustain top service levels.
Maintain dress code standards.
Manage a large staff complement.
Opening and closing duties.
Present a positive image of the company.
The applicant must:
Applicants with Whisky Knowledge and Training will be given preference.
Able to follow rules and conduct set forth by the restaurant.
Be able and willing to work in a team.
Be able to work under pressure.
Be customer service oriented.
Be reliable and responsible.
Pay attention to detail>,br> Show initiative.
Prior experience in a managerial position.
Excellent interpersonal skills.
Prior experience in Sales would be advantageous.
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