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Call Center Agent - Johannesburg, South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #9809
Job Location Johannesburg, South Africa
Company Type Tourism
Job Role Call Center Agent
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Entry Level
Years of Experience 3
Residence Location Johannesburg, South Africa
Gender Not Specified
Nationality South African or Valid work Permit
Degree Matric\Relevent Diploma

Job Description

Johannesburg, South Africa
  • Job Status: Open

Our Client is looking for a Call Center Agent to join their team.

Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.

Key Skills
Skills and Qualifications:
Verbal Communication.<br.> Phone Skills, Listening.
Data Entry Skills.
People Skills.
Customer Focus.
Customer Service.
Attention to Detail.
Professionalism, Multi-tasking.

  • Job Role: Call Center Agent
  • Industry: Travel / Tourism / Leisure
  • Salary: Negotiable

Required Skills

3 Years of Experience
Matric Certificate
Out bound cold calling experience

Additional Requirements

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