Call Center Agent - Johannesburg, South Africa
- Harare, Zimbabwe
|Job Location||Johannesburg, South Africa|
|Job Role||Call Center Agent|
|Employment Type||Full Time|
|Career Level||Entry Level|
|Years of Experience||3|
|Residence Location||Johannesburg, South Africa|
|Nationality||South African or Valid work Permit|
Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Skills and Qualifications:
Verbal Communication.<br.> Phone Skills, Listening.
Data Entry Skills.
Attention to Detail.
Out bound cold calling experience
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