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Front Office Manager - Lusaka - Lusaka, Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #9691
Job Location Lusaka, Zambia
Company Type Hospitality
Job Role Front Office Manager - Lusaka
Joining Date ASAP
Employment Type Full Time
Monthly Salary US$ Negotiable Depending on Candidate

Preferred Candidate

Career Level Middle Management
Years of Experience 3
Residence Location Lusaka, Zambia
Gender Not Specified
Nationality Zambian National or Resident
Degree

Job Description

07Oct
  • Job Status: Closed

Our Client is looking for a Front Office Manager to lead their Reservations team in Lusaka


Duties and Responsibilities include but are not subject to:
Managing and training the Front Office staff
Ensuring the front desk provides a professional and friendly service for guests
Dealing with guests
Arranging staff scheduling
Acting as liaison between General Manager and staff
The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Manager to work hard to create a pleasant experience for guests to ensure their return.


Key Skills
Diplomacy and the ability to communicate clearly
Firm leadership skills
The ability to multitask, prioritise and manage time
The ability to perform under pressure
Must be highly motivated

  • Job Role: Front Office Manager - Lusaka
  • Industry: Administration / Secretarial
  • Salary: US$ Negotiable Depending on Candidate

Required Skills

3 Years of Experience
Qualifications
Degree or Diploma in Hospitality Management

Additional Requirements

Hospitality
Administration
Front Office Management

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