Front Office Manager - Lusaka - Lusaka, Zambia
- Harare, Zimbabwe
|Job Location||Lusaka, Zambia|
|Job Role||Front Office Manager - Lusaka|
|Employment Type||Full Time|
|Monthly Salary||US$ Negotiable Depending on Candidate|
|Career Level||Middle Management|
|Years of Experience||3|
|Residence Location||Lusaka, Zambia|
|Nationality||Zambian National or Resident|
Duties and Responsibilities include but are not subject to:
Managing and training the Front Office staff
Ensuring the front desk provides a professional and friendly service for guests
Dealing with guests
Arranging staff scheduling
Acting as liaison between General Manager and staff
The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Manager to work hard to create a pleasant experience for guests to ensure their return.
Diplomacy and the ability to communicate clearly
Firm leadership skills
The ability to multitask, prioritise and manage time
The ability to perform under pressure
Must be highly motivated
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