Key Account Manager - Lesotho
- Harare, Zimbabwe
|Job Role||Key Account Manager|
|Employment Type||Full Time|
|Monthly Salary||$1000 p/m|
|Career Level||Entry Level|
|Years of Experience||5|
|Nationality||South African or Valid work Permit|
Development and implement a customer-centric business development strategy.
Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs Lead the service team in delivering excellence in customer-centric service.
Revenue management and forecasting on a regular basis (weekly, monthly and quarterly).
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries.
Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realisation.
Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions.
Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution.
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
The ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment.
They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.
You will be a visionary team leader who is self-driven and able to work independently.
Those with experience in the mobile digital entertainment industry would be at a distinct advantage.
Excellent knowledge of the Telecom Operator landscape.
Strong communication skills with a client-centric approach to solution-selling.
Ability to influence and persuasively articulate a value proposition.
A proven track record of structuring and managing complex negotiations to successful closure and execution.
Strong analytical skills and previous experience with revenue forecasting.
Fluent in English and Arabic.
Ability to travel regionally and internationally.
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