Country Foods Manager - Lusaka, Zambia
- Harare, Zimbabwe
|Job Location||Lusaka, Zambia|
|Company Type||Retail, FMCG|
|Job Role||Country Foods Manager|
|Employment Type||Full Time|
|Years of Experience||3|
|Residence Location||Lusaka, Zambia|
Ensure the delivery of a consistent customer shopping experience in line with agreed service levels.
Develop, recruit, retain and lead a competent and motivated store Foods team
Lead and develop the Foods departmental team to deliver against the operating plan, through collaboration with store management team
Co-ordinate the coaching role.
Issuing the performance improvement note
Maximise selling opportunities within the parameters of the Foods selling plan through the effective implementation of trading notes.
Ensure shop-keeping disciplines are always adhered to.
Effectively manage Foods stock inventory systems and ensure timeous replenishment of merchandise,
Manage store performance against the Foods scorecard by effectively managing indicators and timeously reporting on them.
Manage all Foods departmental activities and related financial costs against budgets and business plans ensuring foods sales growth is in line with agreed targets.
Ensure risk is managed within the Foods area by accurately and timeously completing risk audit documentation to ensure compliance.
Minimise waste and accurately control stock to prevent shrinkage.
Effectively facilitate the management of 3rd party businesses through SLA. E.g.: Fish shops, Coffee Shop, ITB
Ensure all Foods operational standards and controls are adhered to, ensuring health and safety and minimising risks in store.
Analysis of reports and effective feedback and actions.
High standards of hygiene and cleanliness in all food markets.
Drive and expect high customer service.
Accountability over store orders.
Strict adherence to legislation and food laws.
Acquisition of the necessary permits and licences required for foods importation.
Strict adherence to cold chain principles and movement of foods policy.
3 years’ experience in food service, retail, operations, FMCG or related industry
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