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Senior Manager - Technical Services - Johannesburg, South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #9436
Job Location Johannesburg, South Africa
Company Type Retail/Wholesale
Job Role Senior Manager - Technical Services
Joining Date ASAP
Employment Type Full Time
Monthly Salary R420 000 – R504 000 pa

Preferred Candidate

Career Level Senior Management
Years of Experience 8
Residence Location Johannesburg, South Africa
Gender Not Specified
Nationality South African work permits or residency.
Degree Relevant Degree or Diploma

Job Description

21Aug
Johannesburg, South Africa
  • Job Status: Open

Our client is looking for an experienced Senior Manager to join their team. They will be is responsible and accountable for managing the pre and post-sales support requirements to the Sales and Marketing team, and the customers and distributors, to maintain customer satisfaction and brand confidence


Responsibilities:
Establish and maintain after-sales service providers.
Business support.
Implement following processes and measures for after-sales and service support function.
Customer Service.
Collaborate with marketing manager around marketing activities.
Collaborate with Product Manager around product changes and/or enhancements.
Collaborate with ASMs around technical training and support for distributors.


Key Skills
Affectionate the travels: up to 40% of the time.
Must speak English plus others if possible, e.g. Portuguese, Swahili.
Skilled in Microsoft Office (Word, Excel, Powerpoint), CAD. Sensible to technical drawings and understanding schematics.
Product-oriented and sensible to design.
Above-average communication skills.
Skilled in relationship building and consumer behavior.
Must be able to interact with professionals at senior levels within and outside the company.
The manager is required to operate within the procedures and policies of the company.
Daily activities require a minimum level of supervision and independent functioning.
Able to impart technical information clearly and structured.

  • Job Role: Senior Manager - Technical Services
  • Industry: Retail / Wholesale / FMCG
  • Salary: R420 000 – R504 000 pa

Required Skills

8 Years of Experience
Qualifications
Post matric technical qualification or trade in water management.
8 years of experience in technical support environment.
Driving licence.

Additional Requirements

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