Sales Call Center Consultant - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Company Type||Internet Provider Service|
|Job Role||Sales Call Center Consultant|
|Employment Type||Full Time|
|Career Level||Entry Level|
|Years of Experience||3|
|Residence Location||Cape Town, South Africa|
|Nationality||South African residency or work permit|
|Degree||Relevant Degree or Diploma|
Acquiring new customers through outbound calls and converting to sales.
Achieve sales targets and objectives through the outbound sales initiatives.
Up-selling existing customers from narrowband products to a variety of broadband solutions and/or a combination of various products and services offered.
Providing exceptional service and product knowledge on a variety of products
Ensure efficiency with regards to telephony productivity
Ensure quality assurance is maintained
Ensure all relevant documentation is compiled and completed accurately
Ensure that resolution of customer queries is dealt with in relation to the sales process.
Keep abreast with the latest technology and packages on offer via Training.
Ability to manage daily, weekly, monthly and yearly targets
Good negotiation and influencing skills
Good telephone etiquette
Good time management skills
Attention to detail
Fluent in English and Afrikaans
A minimum of 3 years proven outbound and cold calling sales experience essential.
Proven outbound and cold calling sales track record essential
Knowledge of the ISP industry and products desirable.
Sound knowledge and use of the internet
Experience in cellular industry preferable
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