Front Office Sales Assistant - Lusaka, Zambia
- Harare, Zimbabwe
|Job Location||Lusaka, Zambia|
|Job Role||Front Office Sales Assistant|
|Employment Type||Full Time|
|Years of Experience|
|Residence Location||Lusaka, Zambia|
Receive walk-in customers, phone and emails orders from commercial/industrial customers, retail outlets and individual customers while providing the highest level of service.
Identify customer needs, then invoice the customer correctly & accurately by writing out manual, hand written invoices.
Manage client orders with manual order filing system
Understanding customer needs and sending quotations using spreadsheets (e.g. Excel)
Maintaining good relationships especially with existing top (repeat) customers
Email communication with clients
Phone communication with clients and answering switchboard telephone lines
Working with Excel. A good knowledge of Excel is important.
Issuing and checking Invoices, Receipts, Credit Notes and other documents.
Familiarity with MS Excel, Pastel
Strong people’s person with good demeanor and friendly, confident approach
Good diction: well spoken, clear & coherent
Presentable and able to interact with decision makers
A proven track record of honesty and integrity
Good team player, able to work in a busy, fast moving environment with other colleagues.
Good mathematics, calculation skills with calculator, able to add , multiply and subtract figures accurately and quickly
Able to work under minimal supervision while getting the job done
Passionate about completing their work with a happy demeanor
At least 2-3 years experience in sales
Experience in Agriculture
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