Coffee Shop Manageress - Harare,Zimbabwe
- Harare, Zimbabwe
|Job Role||Coffee Shop Manageress|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||10|
|Degree||Hospitality / Food & Beverage Related|
Coffee Shop Manager responsibilities include scheduling shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies as needed
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Daily cashing up
Monday - Closed
Tuesday to Friday (7.30am - 4.30pm)
Saturday & Sunday (up until 2pm thereabouts)
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude
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