Your Regional Recruitment Specialists - Now Recruiting throughout Sub Saharan Africa!

Telesales Manager - Lusaka - Lusaka, Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #8792
Job Location Lusaka, Zambia
Company Type Micro-Finance
Job Role Telesales Manager - Lusaka
Joining Date ASAP
Employment Type Full Time
Monthly Salary US$ Negotiable Depending on Candidate

Preferred Candidate

Career Level Middle Management
Years of Experience 3
Residence Location Lusaka, Zambia
Gender Not Specified
Nationality Zambian National or Resident
Degree

Job Description

15Apr
  • Job Status: Open

Our Client is seeking to recruit an experienced Telesales Manager with relevant experience in telesales; especially in insurance


Duties and Responsibilities include but are not subject to:
Promoting and sale of The Companies' insurance solutions to their subscribers only initially as well as applying the cross selling and up selling dynamics to meet daily target as set by the business from time to time
Meeting sales targets through effective planning, resourcing and budgeting
Delivering business KPIs such as revenue growth, high quality of sales and process compliance resulting in high customer retention.
Running and managing a telesales team focusing primary on sales but with also the requirement to conduct other call centre-related based activities given the business needs.
Targeting both existing and new customers
Setting a vision for the team in line with the overall vision of The Company Coaching the sales team to use the process and achieve the vision
Creating an environment that lives out the values of The Company


Key Skills
Effective management of the Telesales team
Ability to manage stakeholder relationships with our key business partner/s in order to deliver exceptional results
Sound business planning and budgeting abilities
Customer centricity with commitment to quality assurance processes and high performance outcomes
Strategic thinking and the ability to translate the strategy into action plans m
Excellent people skills with the ability to manage and motivate people to deliver exceptional results
Energetic with a go-getter attitude
Excellent time management skills
Strong communication and presentation skills
Problem solving and analytical skills
Collaboration and motivational skills
Delegation skills
Ability to remain calm under pressure
Inspiring and enthusiastic leadership
Multilingual

  • Job Role: Telesales Manager - Lusaka
  • Industry: Sales / Marketing / PR / Advertising
  • Salary: US$ Negotiable Depending on Candidate

Required Skills

3 Years of Experience
Qualifications
Bachelor’s degree or a similar tertiary qualification will be advantageous

Additional Requirements

Telesales
Insurance
Management

Similar Jobs

  • Customer Service Officer
    Lusaka, Zambia
    Our client is looking for a Customer Service Officer to join their team
  • Sales Manager
    Harare,Zimbabwe
    Our client is looking for a zestful and enterprising Sales Manager to join their team
  • We are looking for an experienced, driven, creative Graphic Designer with up-to-date knowledge to interpret our clients needs and to design solutions with high visual impact. You will work on a variety of products, including websites, books, magazines, product packaging, websites and exhibitions. <
  • Sales Executive
    Harare,Zimbabwe
    Our Client is looking for an experienced Sales Executive to join their team.
  • Sales Representative
    Harare,Zimbabwe