SENIOR TECHNICIAN - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Job Role||SENIOR TECHNICIAN|
|Employment Type||Full Time|
|Career Level||Entry Level|
|Years of Experience||3|
|Residence Location||Cape Town, South Africa|
|Nationality||South African Citizian|
|Degree||Relevant Degree or Diploma|
Install, maintain and program equipment.
Install, maintain and monitor hardware to ensure functionality.
Install and configure appropriate software Resolve problems and complaints as they arise.
Increase brand awareness for the company
Successfully resolve customer issues timely and professionally.
Update product knowledge. Stay informed and educated as to product inventory and applicability.
Assessing market conditions and identifying opportunities
Install and configure appropriate software and functions according to specifications.
Ensure security and privacy of systems.
Provide orientation, training and guidance to users on how to operate new equipment.
Troubleshoot to diagnose and resolve problems when needed.
Maintain detailed records/logs of repairs and fixes as well as hours worked.
Identify equipment shortages and place the necessary orders.
Pre and Post photos of installations to be placed on clients file
Planning & Organisational skills
Promoting and safe guarding the Company’s assets, reputation and brand.
Site surveys with
Customer care, client liaison and relationship building skills
3 Years’ experience installing, maintaining and programming PBX (Panasonic, etc), VBX & Connectivity (ECN, VoIP, Data, Fibre) systems (analogue & IP)
Computer Literacy (MS Office), IP programming
Communicate on all levels
Grade 12 (Matric)
Valid driver’s licence
Clear criminal record
Good contactable references
Flexible working hours – after hours, call out’s, etc.
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