Manager of Technology Operations - Chipata, Zambia
- Harare, Zimbabwe
|Job Location||Chipata, Zambia|
|Job Role||Manager of Technology Operations|
|Employment Type||Full Time|
|Years of Experience||2|
|Residence Location||Chipata, Zambia|
The Manager of Technology Operations will be responsible for such tasks as:
Optimizing client workflow and quality assurance via internal tools using Google App Scripts
Optimizing back-office data via internal tools using Google App Scripts
Overseeing and managing IT network administration intern program
Managing client relations and satisfaction via regular professional email communication
Manage client projects and teams of data specialists as needed
Review equipment needs and make recommendations to executives, such as hardware, software, and subscriptions.
Resolve project issues with the team and escalate issues to executives and clients.
Oversee existing training protocols and devise new methods to enhance employee performance.
Evaluate performance of Data Specialist and provide candid feedback
Exceptional English communication skills.
Advanced skills in Google App Scripts.
Proficiency in SQL.
Superb attention to detail and organizational skills to manage multiple initiatives simultaneously.
IT network administration training.
Keen interest in the ICT sector and working with start-up businesses.
Minimum 2 years’ experience in managing teams on tech related projects.
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