Sales Team Lead - Lusaka, Zambia
- Harare, Zimbabwe
|Job Location||Lusaka, Zambia|
|Job Role||Sales Team Lead|
|Employment Type||Full Time|
|Years of Experience||3|
|Residence Location||Lusaka, Zambia|
Ensure that Field Sales Agents clearly understand their targets and meet or exceed sales and leads targets
Monitor the quality of Field Sales Agent interactions with existing and prospective clients, and provide training where necessary to ensure company standards are being maintained
Developing and management of relationships with contracted Super Dealers ensuring a high level of performance against set targets and ensuring the agreed number of field agents contracted via Super Dealers are adequately trained
Accountable for scheduling work rosters, monthly venue plans and shift allocations for Field Sales Agents to ensure sufficient capacity to achieve daily sales and leads targets
Monitor and analyse Field Sales Agents performance data (sales applications, leads generated, sales quality, productivity, compliance, merchandising etc.) daily, weekly, and monthly.
Provide Field Sales Agents with on-the-job coaching & mentoring, and perform QA assessments in order to address skills and knowledge gaps, and to plan for future development needs.
Hold daily, weekly and monthly meetings with Field Sales Agents to discuss performance, document these sessions
Submit a monthly plan and budget for venues that Field Sales Agents will operate from throughout the following month
Ability to communicate effectively, both orally and in writing.
Business acumen and financial literacy
Negotiating skills related to technical solutions, financing, terms & conditions guarantees, risk allocation, incentives, etc.
Planning & Organizational skills.
Problem solving skills.
Resourcefulness, ability to multi-task and handle pressure
Strong sales profile, high energy levels and a sense of urgency, driven to succeed
3 to 5 years sales experience in financial services, banking, insurance
Experience in sales leadership roles (financial services, banking, insurance, Telco industry will be advantageous)
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