IT Help Desk Staff - American Working Hours - Harare,Zimbabwe
- Harare, Zimbabwe
|Company Type||Information Technology Services|
|Job Role||IT Help Desk Staff - American Working Hours|
|Employment Type||Full Time|
|Monthly Salary||$1,500 - $2,000 Gross per month - USD|
|Career Level||Middle Management|
|Years of Experience||1|
|Nationality||Zimbabwean or Resident Permit|
The first important aspect to note is that the successful candidate will work American hours - therefore commencing work at 3:30pm until 12:30am.
The role will be based from home and candidates will need their own laptop and internet connection - (Internet needs to be 20MB fibre connection - cost will be paid by the client)
The role will require being on line during the working hours and providing on-line support to any clients that require IT assistance.
Has a track record of being a rock star, successful in everything they do.
Likes to be highly accountable to their peers
Loves to learn
Possess servant leadership qualities (puts others before themselves)
Young, bright and looking to make a difference
Solid Windows server experience (2008 / 2012 / 2016)
Solid Desktop support experience with Windows 7 or Windows 10
Solid networking experience with switches, firewalls and connectivity issues
Great problem-solving skills
Communicates well both within your team as well as directly with customers
EXTRA - nice to have skills:
IOS experience (Apple)
Deep switching / routing experience with Cisco or Juniper switches
Citrix and NetScaler experience
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