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IT Help Desk Staff - American Working Hours - Harare,Zimbabwe

  • Harare, Zimbabwe

Job Details

Job ID: #8216
Job Location Harare,Zimbabwe
Company Type Information Technology Services
Job Role IT Help Desk Staff - American Working Hours
Joining Date ASAP
Employment Type Full Time
Monthly Salary $1,500 - $2,000 Gross per month - USD

Preferred Candidate

Career Level Middle Management
Years of Experience 1
Residence Location Harare,Zimbabwe
Gender Not Specified
Nationality Zimbabwean or Resident Permit
Degree Information Technology

Job Description

  • Job Status: Closed

Our Client is an American Headquartered organisation founded in 1995 and operating in several American States. They provide an access on demand IT support service and are now looking for 3-4 staff to join their team based in Zimbabwe to provide Help Desk Support to their large client base.


The first important aspect to note is that the successful candidate will work American hours - therefore commencing work at 3:30pm until 12:30am.
The role will be based from home and candidates will need their own laptop and internet connection - (Internet needs to be 20MB fibre connection - cost will be paid by the client)
The role will require being on line during the working hours and providing on-line support to any clients that require IT assistance.


Key Skills
Has a track record of being a rock star, successful in everything they do.
Likes to be highly accountable to their peers
Loves to learn
Loves people
Possess servant leadership qualities (puts others before themselves)
Young, bright and looking to make a difference

  • Job Role: IT Help Desk Staff - American Working Hours
  • Industry: IT / Telecommunications
  • Salary: $1,500 - $2,000 Gross per month - USD

Required Skills

1 Years of Experience
Qualifications
Basic Required Skills
Solid Windows server experience (2008 / 2012 / 2016)
Solid Desktop support experience with Windows 7 or Windows 10
Solid networking experience with switches, firewalls and connectivity issues
Great problem-solving skills
Communicates well both within your team as well as directly with customers
EXTRA - nice to have skills:
IOS experience (Apple)
Deep switching / routing experience with Cisco or Juniper switches
VMWare experience
Citrix and NetScaler experience
3CX PBX

Additional Requirements

American Hours
Information Technology
Windows Server Experience
Desktop Support
Networking Experience

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