Senior Manager - Technical Services - Johannesburg, South Africa
- Harare, Zimbabwe
|Job Location||Johannesburg, South Africa|
|Job Role||Senior Manager - Technical Services|
|Employment Type||Full Time|
|Monthly Salary||R420 000 – R504 000|
|Career Level||Senior Management|
|Years of Experience||8|
|Residence Location||Johannesburg, South Africa|
|Nationality||South African work permits or residency.|
|Degree||Relevant Degree or Diploma|
Establish and maintain after-sales service providers.
Implement following processes and measures for after-sales and service support function.
Collaborate with marketing manager around marketing activities.
Collaborate with Product Manager around product changes and/or enhancements.
Collaborate with ASMs around technical training and support for distributors.
Affectionate the travels : up to 40% of the time.
Must speak English plus other if possible, e.g. Portuguese, Swahili.
Skilled in Microsoft Office (Word, Excel, Powerpoint), CAD. Sensible to technical drawings and understanding schematics.
Product oriented and sensible to design.
Above average communication skills.
Skilled in relationship building and consumer behavior.
Must be able to interact with professionals at senior level within and outside the company.
The manager is required to operate within the procedures and policies of the company.
Daily activities require a minimum level of supervision and independent functioning.
Able to impart technical information clearly and structured.
8 years of experience in technical support environment.
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