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Quality Assurance Manager - Lusaka, Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #17443
Job Location Lusaka, Zambia
Company Type Retail
Job Role Quality Assurance Manager
Joining Date ASAP
Employment Type Full Time
Monthly Salary Neg

Preferred Candidate

Career Level Senior Management
Years of Experience 6
Residence Location Lusaka, Zambia
Gender Not Specified
Nationality Zambian National or Resident
Degree Diploma

Job Description

Lusaka, Zambia
  • Job Status: CVs Submitted - Awaiting Feedback from Client

Our Client a company in the Retail food industry is looking for a Quality Assurance Manager to join their team

Define and implement SQA strategies & policies around high risk materials to ensure long term success of the brand
Setting direction for long term continuous supply of high risk materials.
Align with suppliers on international / local QA&FS requirements and trends
Strategically manage SQA risk through structured and strategic risk assessment across Africa on Cat A materials
Accountability for compliance with Global SQA requirements
Attend international QA&FS conference calls
Take the lead as part of a cross functional team in various QA&FS related projects. Identify QA&FS gaps and draw up action plans to close these.
Support 100% approved supply
Coach, support and train local suppliers on the brands Global QA requirements, with specific focus on building capability in supplier and Franchisee teams. Visit restaurants and suppliers across Zambia
Manage supplier approval and ongoing performance against audits (Food Safety, Quality Systems, Packaging, Distribution)
Formulate and drive Corrective Action plans with suppliers
Handle requests from suppliers for Alternative Minimum Standards (AMS
Through execution team, ensure product cuttings are performed on core products as per the brand requirements
Review of supplier KPI’s and drive corrective and preventative control
Signing off Specifications and Quality Assurance Programs with your suppliers
Supplier visits / approval of new suppliers/Line sign off and new product production sign off
Ensure SQA related customer complaints are addressed with feedback. Consolidate and trend level 1 complaints.(Foreign objects, alleged food poisoning and allergens)
Monitor RPC complaints process through Administrator role and ensure trending of data and insights around corrective actions are completed for your suppliers.
Support recall of non-conforming product
Ensure all your suppliers are loaded
Calibration of auditors to brand expectations
Work closely with operations department to finalize CSL’s

Key Skills
Influencing, collaboration, communication, capability development, strategic thinking, risk assessment, business savvy, people development.

  • Job Role: Quality Assurance Manager
  • Industry: Retail / Wholesale / FMCG
  • Salary: Neg

Required Skills

6 Years of Experience
Min 6-8 years’ experience in QA&FS within the food industry including operational exposure to Quality Control.
Experience in QSR advantageous.
Team Leadership and people development experience.
HACCP Programs
Lead Auditor Programs
Exposure to global QA&FS programs and principles advantageous.

Additional Requirements

food industry

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