Debtors Clerk - Johannesburg, South Africa
- Harare, Zimbabwe
|Job Location||Johannesburg, South Africa|
|Job Role||Debtors Clerk|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||3-5|
|Residence Location||Johannesburg, South Africa|
Accurate capturing of documentation (opening new customer accounts on Syspro, updating customer info, etc
Reconciling customer accounts (customer claims, requests for credit/refund, etc.)
General Administrative duties such as assisting customers with completing forms.
Smoothly statements as well as POD’s/delivery notes/credit notes per customer requests. Following up on customer payments, claims, etc.
Attend to customer queries and send feedback (recons/documents) timeously. This includes effectively resolving customer queries and investigations too.
Escalating of queries to Debtors Supervisor to assist where needed.
Effective communication with finance team members and other internal departments and external service providers/customers.
Loading of claim Trackers for Warehouse & Commercial to approve.
Accurate allocation of payments as per customer remittance advice or statement balance.
Remittance Reviews to be submitted for approval before processing of payments (where Trading Terms are applicable)
Accurate processing of Trade Expenses as per Trading term and any extra expenses deducted to the General Ledger accounts within the correct periods.
Weekly reporting on all accounts – Age Analysis together with comments and feedback.
Meeting weekly and monthly deadlines as per KPAs.
Assist the Debtors supervisor as and when required.
Good numerical aptitude.
Must have strong decision-making and analytic skills.
Must have clear and effective communication skills (written and verbal).
Must have effective interpersonal skills.
Must have effective time management and organizational skills, ability to handle multiple projects and meet deadlines.
Team orientated, flexible, and able to work with little to no supervision.
Attention to detail.
Financial/accounting diploma is preferable.
A minimum (3-5) years of Debtors experience (in an FCMG environment will be preferable).
Preferably have an accounting background.
Strong attention to detail.
Excellent verbal and written communication skills.
Good computer literacy – MS Office, Work Excel, and Outlook.
Able to work under pressure and meet deadlines.
Able to work as part of a team and on my own.
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