Area Manager - Zambia
- Harare, Zimbabwe
|Company Type||Transport / Logistics|
|Job Role||Area Manager|
|Employment Type||Full Time|
|Career Level||Senior Management|
|Years of Experience||5|
People/Human Resources (HR)
Ensure the recruitment of high caliber employees (including but not limited to Account Managers, Branch/Diesel Truck
Park Leaders, Branch Agents, Pump Attendants, Security, Canteen & Maintenance Staff) to drive a high-performance culture across the area.
Effectively manage the team and the Customers within the assigned territory with strategic input and support from the Sales and Marketing Manager
Ensure that all permanent and temporary staff in the team have up to date employment contracts as per the company policy and/or the applicable local legislation as a minimum.
Implement and drive a high-performance culture to enable a pay for performance culture as directed by the Regional Manager and Company policy.
Ensure all non-performance, non-compliance and misconduct issues are addressed formally and timeously according to company policy and/or local legislations as a minimum.
Proactively manage all members of the team ensuring continuous and progressive performance. Operations
Total management of our own and 3 rd Party branches and diesel truck parks
Provide support and input into the rollout of best operating practices, processes, procedures, policies, stock planning and service levels KPI’s, as well as floor lay-out and look and feel.
Ensure adherence and compliance to business best operating practices, processes, procedures, policies, health, safety and environmental requirements.
Monitor, manage and improve stock levels, cash-up accuracy to eliminate stock-outs and minimize theft. Service Stations (stations)
Provide support and input into the development and design of best practice service level agreements.
Ensure up to date service level agreements are in place for all service stations and ensure adherence and compliance to company standards.
Monitor, manage and improve service levels at both sites and stations to ensure customers satisfaction, volume growth and economies of scale.
Monitor, manage and improve input costs at both sites and stations to improve profitability and competitiveness. Plan and schedule annual visits to all sites and stations with a skewed increased frequency to pareto sites (20% of sites that do 80% of our volume). company and Business Development and Corporate Affairs
Provide support and input into the development and design of the new corridor development. Takeover, finalize, optimize and speed-up the corridor developments post the initial set-up. Take full accountability for the Corridor (Business) Development including new product and service development.
Identify and actively pursue new business (product and service) development opportunities prioritized by return on investment within both new and existing corridors, ensuring that you lead the team by example.
Apply special focus to enable the conversion of both new and existing products to be fully automated financial technology/online payment solutions to enable the minimizing of manual/physical intervention/work required.
Actively identify, grow and leverage key stakeholder/government relationships to enable and improve the pace of implementation.
Provide support and input into the development and design of the sales (including calling) and/or marketing plan/s.
Ensure and drive high quality engagement by Account Managers and strict adherence to their sales calling plans.
Grow existing customer utilization of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country.
Drive the increase in new customers sign-ups.
Develop a quarterly action plans for implementation, based on the overall sales growth plan.
Approve the objectives of the team, and ensure their alignment to meet the set targets.
Investigate and integrate competitor and customer insights to identify growth opportunities and propose action plans to influence sales.
Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region.
Compile and submit / present monthly sales performance reports. Finance
Provide support and input into the development of cost savings and budget plan/s.
Monitor, manage and ensure delivery, performance and adherence against cost savings and/or budget plans and/or spend plans/policies by all staff and sites.
Ensure business readiness of your assigned area and performance during and for all internal and external audits.
Regulatory, Compliance, Governance and Legal
Lead and manage with an example of integrity, honesty, transparency and openness.
Actively identify, grow and leverage key regulatory/licensing relationships and knowledge to ensure compliance and governance according to company policy and local legislation as a minimum.
Ensure great care, attention to detail, due diligence and the necessary approval from the CEO or designate is received for all new agreements prior to authorized signature.
Ensure timely and effective communications of key regulatory/licensing/strategic developments and risks to the CEO and Regional Manager.
Strong analytical abilities
Must know and understand the industry
Strong negotiating skills
Strong commercial acumen, and proven ability to maintain tight budget controls
Excellent administrative skills
Persuasive and articulate- communicates clearly and reason logically
Creates team spirit and encourages co-operation between team members
Strong ability to present, convey and sell ideas, prospects and concepts
Interacts with others in a professional, patient and confident manner
MBA is preferred
Valid Driver’s License and Passport
Minimum 5 years of experience in a fast-paced and performance-driven environment
A combination of previous experience in sales, logistics, operations, finance, business development and corporate affairs
Entrepreneurial skills or mindset (ability to spot and take and advantage of opportunities)
Proven track record in the management or an overall business or business unit
Previous conflict management experience and excellent interpersonal skills
Trade marketing skills
Proven history of hitting sales targets & managing margins to maximize GP
Experience monitoring the marketplace to identify business opportunities
Excellent excel skills
Demonstrated effectiveness in all the areas outlined in the roles and responsibilities
Advanced communication skills (written, oral and listening)
Extremely high levels of resilience
Sales CoordinatorHarare,ZimbabweOur client, a leading engineering company is in search of an experienced Sales Consultant to join their team
Counter SalespersonLusaka, ZambiaOur Client is a High performance lubricants supplier in Zambia and is looking for Counter Sales / Admin Officer to join their team in the Lusaka Branch
Retail Manager - KitweKitwe, ZambiaOur client is looking for a Retail Manager to join their team
Sales RepresentativeJohannesburg, South AfricaOur client, a large FMCG company is currently looking for a Sales Representative to come and join their team.
Technical Sales RepresentativeJohannesburg, South AfricaOur client is looking for a Technical Sales Representative to join their team