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Branch Manager - Cape Town, South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #16821
Job Location Cape Town, South Africa
Company Type Manufacturing / Production
Job Role Branch Manager
Joining Date Immediately
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience
Residence Location Cape Town, South Africa
Gender Not Specified
Nationality RSA Citizen
Degree Bachelor's degree or equivalent experience

Job Description

Cape Town, South Africa
  • Job Status: Interviews in Progress

Our client is looking for a Branch Manager to join their team.

Primary Duties:
Hire and manage, coach, mentor, train, and support all direct reports, as well as oversee Store and warehouse manager and staff
Manage margins and costs to achieve net profitability goals
Provide user support and solutions for our ERP system
Report business progress, identify needs and concerns to executive team and participate in executive meetings
Develop and implement programs to meet customer requirements
Assist in managing supplier relationships
Ensure that the highest level of customer service and ethics are followed
Train staff to provide customer support with technical product information and preparing thorough and accurate quotes, order acknowledgements, samples, and supporting sales literature
Generate and maintain accurate required documentation, including quotations
Address and resolve all customer requests and/or complaints utilizing a positive, creative approach Collaborate with all appropriate departments and personnel to ensure customer satisfaction
Promote employee teamwork and motivation, including employee recognition
Encourage positive thinking approaches to problem solving
Conduct Annual performance reviews, maintain appropriate personnel records
Address and resolve personnel issues
Develop ideas that help MFCP improve customer service, systems and procedures
Maintain a safe, clean, and organized work area
Champion implementation of MFCP programs and policies
Ensure compliance with all company rules, policies and procedures
Adhere to strict Safety Guidelines.

Key Skills
Excellent written & oral communication and strong relationship building skills required
Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented
Must be able to work with a wide variety of people and personalities.

  • Job Role: Branch Manager
  • Industry: Manufacturing / Production
  • Salary: Negotiable

Required Skills

Years of Experience
Bachelor's degree or equivalent experience required
Experience or education in business administration is desired
Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.
Experience with industrial distribution, preferably fluid power components preferred. Familiarity with industrial and hydraulic hose and fittings
Employee must be physically present in the office to perform his/her job functions.
Valid driver’s license and acceptable driving record, in accordance with company guidelines.
Physical Demands and Work Environment:

Additional Requirements

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