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After-service Engineer - International

  • Harare, Zimbabwe

Job Details

Job ID: #16763
Job Location International
Company Type Manufacturing
Job Role After-service Engineer
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience 3-5
Residence Location International
Gender Not Specified
Nationality Cameroonian
Degree

Job Description

07Apr
International
  • Job Status: Open

Our client in Hardware trading is currently looking for a detail-orientated, deadline-driven service engineer to join their growing company.


Responsibilities
Using various strategies and tools to provide effective solutions to customers' concerns.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
Providing recommendations about new features and product improvements.
Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry developments.
Writing reports and presenting findings to Managers and Supervisors on a regular basis.


Key Skills
Excellent active listening and customer service skills. The ability to deal with multiple requests without being overwhelmed. The ability to remain professional under pressure. Superb work ethic and a growth mindset.

  • Job Role: After-service Engineer
  • Industry: Sales / Marketing / PR / Advertising
  • Salary: Negotiable

Required Skills

3-5 Years of Experience
Qualifications
An associate degree in engineering or similar. A bachelor's degree in engineering is preferred. A relevant certificate or license is advantageous. A valid driver's license and willingness to travel.

Additional Requirements

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