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Telesales Assistant - Cape Town, South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #16607
Job Location Cape Town, South Africa
Company Type FMCG
Job Role Telesales Assistant
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience 3
Residence Location Cape Town, South Africa
Gender Not Specified
Nationality SA ID
Degree Matric

Job Description

Cape Town, South Africa
  • Job Status: Open

Our client is looking for a Telesales Assistant to join their team.

• Initiating sales / new business with potential customers over the phone. (Cold Calling)
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales targets.
• Keeping up to date with the market regarding promotions/specials.
• Meeting with certain clients to build relationships and do in house promotions/handing out of samples where authorised
• Following up on inquiries
• Providing price quotes
• Building relationships with new customer base, maximizing market share
• Assisting with any other functions within the Shop.

Key Skills
• The patience and ability to engage customers in conversation.
• Good sales ability coupled with product and market knowledge.
• Working knowledge of relevant computer software – SAP, MS word, powerpoint,excel.
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers
• Ability to work under pressure and prioritize
• Excellent professional work standard
• Good time management & organisational skills
• Must be punctual
• Give attention to detail
• Excellent communication skills.
• Creative thinking skills.
• Must be a team player but must also be able to work individually

  • Job Role: Telesales Assistant
  • Industry: IT / Telecommunications
  • Salary: Negotiable

Required Skills

3 Years of Experience
• Matric.
• Valid Code 8 Driver’s License with no endorsements
• General computer literate at least intermediate level (Windows, MS Word, excel)
• Knowledge of seafood products will be essential
• 2-3 years relevant experience

Additional Requirements

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