Key Account Manager - Mines - Kitwe, Zambia

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Typically look after and manage accounts in Mining sectors in order to achieve sales targets.
Consistently Grow business with existing Mining customers and develop profitable new business with identified prospects
Plan and conduct sales negotiations with decision makers in Mining companies Develop, update and implement accordingly, on a yearly basis, for each Mining customer, the Account Plan covering products, services packages, contracts, prices, credit, marketing activities and communicate the Account Plan to all departments involved in service delivery to these key accounts.
Positively manage CRM directly and indirectly at all relevant customer levels within the Sales CRM framework.
Monitor and analyze own sales performances, taking appropriate action
Understand and keep track of fast-changing customer needs and business environments to ensure the most appropriate services are provided to fulfil the customer’s needs
Have an in depth knowledge of the key competitors in Mining and understand their strengths and weaknesses thereby exploiting opportunities arising from these
Maintain a good understanding of business and technical developments within the Mining sector.
Contribute to the development of appropriate Mining Customer Value Propositions (CVP) and marketing initiatives
To promote and defend the brand in the market
Build the mining portfolio of business and become a market leader in Zambia

Key Skills
Fuels & Bitumen Products Support Skill
Lubricants Product Support Skill
Business Awareness Mastery
Customer Relationship Management Mastery
Communication and Presentation skills Mastery
Lubricants Product knowledge Mastery
Sales technical support Mastery
Technical data management & IT skills