E-Commerce Project Manager - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Company Type||IT / Telecommunications|
|Job Role||E-Commerce Project Manager|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||3|
|Residence Location||Cape Town, South Africa|
|Degree||Business, digital marketing or project management qualification|
Duties and Responsibilities:
To study the client’s proposal, receive the client’s brief and have a consultation call with the client to understand their business and technical requirements.
Establish Website project scope: summarise your final scope and timeline in the customer brief with their approval. Provide client with a comprehensive list of their requirements to meet deadlines.
Lead the architecture planning committee and establish a sitemap, navigation and homepage structure to answer the brief fully.
Get internal and then customer approval.
Work with designers to establish a visual mock up of the pages as agreed in client’s package.
Get internal and customer approval.
Assist with the site set up (welcome page), Google Analytics integration, Social Media integration and email subscription feature as defined by client.
During this phase the developers will code the site and you will implement parts of the site architecture and design (if template is used).
After design you will assist with various integrations (working with the developers) and then load content as per package.
Manage others doing testing and debugging.
Get customer sign off on site. Instigate payment process (due in 6 weeks from sign off).
Training with the client to enable them to manage their own back end and load content.
Create a video for this training so that we can provide further assistance to clients.
Launch the site on the day agreed with customer and monitor the site for the first week.
Write a performance report at the end of that week and hand the site over to help desk.
Maintain a high level of organizational and time management work habits.
Demonstrate a strong Internet proficiency and ability to communicate effectively with varied Internet audiences.
Understand the demands of client projects, the importance of excellent customer service and handles critical and sensitive issues effectively.
Always represent and reflect the Company’s Core Values.
Project a positive image when representing the company to clients and the community.
Utilise company software, KPI systems and ticket systems as required by the company in an accurate and timely manner.
Keep equipment operating by following operating instructions; and calling for repairs in a preventative fashion.
A drive for excellence and applying their own initiative in appropriate, effective ways.
Self-starter with management potential.
Finisher completer with strong organisational skills.
Willing to learn new platforms, with plug ins and integrations.
Familiar with an e-commerce platform like Shopify, Woocommerce or others, Social media platforms, SEO, Mailchimp, marketing automation.
Basic knowledge of HTML and CSS.
Maintain strong written and verbal communication skills.
Be a team player and assist with various other tasks as and where required.
with A minimum of 3 year’s experience in e-commerce project design and implementation.
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