Customer Service Representative (German) - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Company Type||Telecommunications/Call Centre|
|Job Role||Customer Service Representative (German)|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||2|
|Residence Location||Cape Town, South Africa|
|Degree||Matric (Grade 12 or Equivalent qualification)|
Duties and Responsibilities:
• German-speaking advisors to provide superior airline reservation services to customers.
• Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times, and international airport requirements.
• Matric (Grade 12 or Equivalent qualification)
• Computer literacy at intermediate level
• No criminal record
• Experience in Customer Services / Call Centre/travel and tourism sector advantageous
• Demonstrated ability to resolve customer complaints and offer alternative solutions
• Work from home with your own Fibre fixed-line internet connection & UPS solution
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