Customer Service Representative (Italian) - Cape Town, South Africa
- Harare, Zimbabwe
Job Details
| Job ID: | #15606 |
| Job Location | Cape Town, South Africa |
| Company Type | Telecommunications/Call Centre |
| Job Role | Customer Service Representative (Italian) |
| Joining Date | ASAP |
| Employment Type | Full Time |
| Monthly Salary | Negotiable |
Preferred Candidate
| Career Level | Middle Management |
| Years of Experience | 2 |
| Residence Location | Cape Town, South Africa |
| Gender | Not Specified |
| Nationality | SA ID |
| Degree |
Job Description
• Italian speaking advisors to provide superior airline reservation services to customers.
• Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times, and international airport requirements.
Key Skills
Active listening.
Adaptability.
Attentiveness.
Conflict resolution.
Creativity.
Decision-making.
Dependability.
Effective communication.
Required Skills
2 Years of Experience
Qualifications
• Native/ Advanced level Italian & English Language Skills
• Matric (Grade 12 or Equivalent qualification)
• Computer literacy at intermediate level
• No criminal record
• Experience in Customer Services / Call Centre/travel and tourism sector advantageous
• Demonstrated ability to resolve customer complaints and offer alternative solutions
• Work from home with your own Fibre fixed-line internet connection & UPS solution
• Matric (Grade 12 or Equivalent qualification)
• Computer literacy at intermediate level
• No criminal record
• Experience in Customer Services / Call Centre/travel and tourism sector advantageous
• Demonstrated ability to resolve customer complaints and offer alternative solutions
• Work from home with your own Fibre fixed-line internet connection & UPS solution
Additional Requirements
#Customer
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