Quality Manager - Lusaka, Zambia

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Duties and Responsibilities include but are not subject to:
Manage the Quality Department and all its activities (includes QC and QA)
Implement Strategic Quality Objectives in line with the Corporate Policy.
Identify and track quality problems and gaps where improvement is needed.
Use quality tools to determine root causes of quality issues.
Prioritise high-value quality projects and manage the projects to completion.
Analyse quality trends and present it in a monthly report to plant management and corporate management.
Train and communicate other department’s management regarding the benefits and need for quality.
Working closely with clients and internal business units to resolve quality issues.
Manage the Implementation and Maintenance of the Food Safety Management System (ISO22000).
Liaise with external certification bodies, Legal and Regulatory bodies, Suppliers, etc.
Work closely with other departments, like R&D, Sales, Marketing, Distribution
Supervise and mentor senior staff in the Quality Department, including assessment of their work (KPA)
Recruitment of Quality Staff in conjunction with HR.
Input into activities of Central Quality and Other Plants through partaking in Quality Indaba, Discussions, Sharing Documentation, Knowledge and Experience.

Key Skills
Must have strong leadership skills.
Must be able to communicate with confidence (verbally and written) up and down.
Must be able to stand ground when Food Safety and Quality is threatened or suspicious.
Must be able to demonstrate knowledge of scientific theory.
Must have a good solid knowledge of processes and products in the facility
Must have basic knowledge of financial control and budgeting.
Must be computer skilled – Presentations,
Spread sheet, Word Processing and Database type programs
Must be involved in investigations as part of a team when so required.
Must have sound organisational skills