HR Generalist - Cape Town, South Africa

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To ensure success, HR Generalists should exhibit strong decision-making skills with a deep understanding of employee relationships, staffing management, and training. Top candidates will be comfortable managing grey areas, effective at scheduling, and methodical in the recruitment process.

DUTIES AND RESPONSIBILITIES

Learning & Development.
* Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
* Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
* Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
* Creates and/or acquires training procedure manuals, guides, and course materials.
* Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
* Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
* Assesses training materials prepared by instructors.
* Evaluates program effectiveness through assessments, surveys, and feedback.
* Maintains knowledge of the latest trends in training and development.

Generalist HR Duties.

* Succession Planning and Performance Management and Reviews.
* Assist with all internal and external HR-related matters.
* Participate in developing organizational guidelines and procedures.
* Recommend strategies to motivate employees.
* Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts.
* Investigate complaints brought forward by employees.
* Coordinate employee development plans and performance management.
* Perform orientations and update records of new staff.
* Manage the organization’s employee database and prepare reports.
* Produce and submit reports on general HR activity.
* Assist with budget monitoring and payroll.
* Keep up-to-date with the latest HR trends and best practices.

Key Skills
* Efficient HR administration and people management skills.
* Excellent record-keeping skills.
* Fantastic knowledge of HR functions and best practices.
* Excellent written and verbal communication skills.
* Works comfortably under pressure and meets tight deadlines.
* Superb computer literacy with capability in email, MS Office, and related HR software.
* Remarkable organizational and conflict management skills.
* Strong decision-making and problem-solving skills.
* Meticulous attention to detail.