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Associate Product Manager (Connectivity) - Cape Town, South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #14726
Job Location Cape Town, South Africa
Company Type Internet
Job Role Associate Product Manager (Connectivity)
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience 2
Residence Location Cape Town, South Africa
Gender Not Specified
Nationality SA Citizen
Degree Degree in IT or commerce preferable

Job Description

10Sep
  • Job Status: Closed

Our client in the internet industry is looking for an Associate Product Manager (Connectivity) to join their team.


Duties and Responsibilities:

* Assist the Product Manager in being an advocate for the companies Connectivity products and se undergoing extension or redevelopment.
* Document product business rules.
* Collect product data, monitor user experiences, and interpret consumer feedback.
* Formulate and maintain escalation procedures with our suppliers/partners.
* Monitor and report on our escalations with our suppliers/partners.
* Assist with customer communications and effective feedback channels.
* Manage and resolve internal queries and issues related to the product portfolio.
* Manage hardware inventory levels, forecasts, supplier coordination.
* Manage the relationship with our logistics partner.
* Develop product collateral for our internal staff and our suppliers/partners. Work with mark when necessary on customer journey and communication.
* Provide routine and ad-hoc reports.
* Coordinate with internal and external stakeholders to deliver on product solutions.
* Document existing, upcoming, and new products and services reference material.
* Competitor analysis.
* Rollout pricing changes to relevant parts of the business.
* Liaise with third parties to ensure that products and services are able to be fulfilled and supported efficiently.


Key Skills
* Excellent communication and interpersonal skills.
* Must be able to work under pressure.
* Ability to manage multiple tasks concurrently. Time management skills essential.
* Show an aptitude for problem analysis and resolution.
* Commercial and mathematical skills essential.
* Show pro-active initiative and strategic thinking.
* Presentation skills.
* Confident and resilient.
* People oriented.
* Attention to detail.

  • Job Role: Associate Product Manager (Connectivity)
  • Industry: Manufacturing / Production
  • Salary: Negotiable

Required Skills

2 Years of Experience
Qualifications
* Knowledge of internet service provider products and services.
* Good working knowledge of MS Office (MS Word, Excel and PowerPoint).
* Degree in IT or commerce preferable.
* At least 2 years’ work experience in a telecommunications industry.

Additional Requirements

#Internet
#Telecommunication
#ISP

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