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Call Centre Agentx2 - Lusaka, Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #14343
Job Location Lusaka, Zambia
Company Type IT/ Telecommunications
Job Role Call Centre Agentx2
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable depending on candidate

Preferred Candidate

Career Level
Years of Experience 2
Residence Location Lusaka, Zambia
Gender Not Specified
Nationality Zambian
Degree Diploma

Job Description

30Jul
Lusaka, Zambia
  • Job Status: Closed

Our client is looing for two Dynamic call center agents to join their team


Conduct phone interviews with Company beneficiaries in the rural sector.
Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
Maintenance of time sheets, work schedules, and basic weekly reporting.
Various office administration functions that are not necessarily related to Call Centre activities.
Appropriate training will be provided.


Key Skills
Ability to use initiative, and apply rationale logic to daily operational activities
Computer literate in word and excel

  • Job Role: Call Centre Agentx2
  • Industry: IT / Telecommunications
  • Salary: Negotiable depending on candidate

Required Skills

2 Years of Experience
Qualifications
Previous call centre experience ideal
Proficient in English and at least two local Zambian languages

Additional Requirements

IT
Callcenter
Customerservice
jobsinzambia

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