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IT Support Specialist - Harare,Zimbabwe

  • Harare, Zimbabwe

Job Details

Job ID: #12983
Job Location Harare,Zimbabwe
Company Type Retail
Job Role IT Support Specialist
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience 3
Residence Location Harare,Zimbabwe
Gender Not Specified
Nationality Zimbabwean
Degree Bachelor’s degree in Information Systems or Computer Science

Job Description

  • Job Status: Job Offer Made

Our client is seeking a service-oriented and self-motivated professional to join their IT support team. In this role, the candidate will work on maintaining and monitoring the computer systems and networks for the business. He/she will be tasked with solving complex technical issues.

Install and configure software and computer systems.
Troubleshoot and resolve issues with software or hardware.
Walk colleagues or users through steps to help them resolve their technical problems.
Maintain procedures and reports that provide technical support to the entire organization.
Analyse records and logs to spot underlying trends and potential issues.
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Visit out of town sites for on-site support.

Key Skills
Strong troubleshooting and critical thinking skills.
Team-oriented attitude to help other colleagues and departments with technical problems.
Excellent customer service skills.
Strong interpersonal communication and relationship-building skills.
Ability to multitask in a fast paced environment.

  • Job Role: IT Support Specialist
  • Industry: IT / Telecommunications
  • Salary: Negotiable

Required Skills

3 Years of Experience
Bachelor’s degree in Information Systems or Computer Science.
3 years of experience in a technical support role.
Microsoft and Cisco Certifications an added advantage.
Proficient in Windows 10, Microsoft Office 365, Linux etc.
Good knowledge of various networking concepts.
Clean Class 4 drivers licence a must.

Additional Requirements

cisco certification
technical support
drivers license

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