General Manager - Lusaka - Lusaka, Zambia
- Harare, Zimbabwe
|Job Location||Lusaka, Zambia|
|Job Role||General Manager - Lusaka|
|Employment Type||Full Time|
|Monthly Salary||Salary Negotiable Depending on Candidate|
|Years of Experience||5|
|Residence Location||Lusaka, Zambia|
|Nationality||Zambian Citizen or Valid Work Permit|
Duties and Responsibilities include but are not subject to:
Provide strategic direction to the company and ensure the implementation of strategies and associate plans.
Achieve financial growth targets through the development of new external business opportunities by selectively increasing the customer and product base.
Enhance a customer focused culture within the company.
Streamline customer interface by creating internal structures to support sale of service.
Identify and exploit competitive advantages within the marketplace.
Continuous client liaison to ensure current product and delivery requirements are met.
Customer Liaison at all levels.
Negotiate, implement and maintain industry acceptable service level expectations.
Engage with Zambian formal and informal retailers and stores at high level.
Streamline the new product introduction process.
Engage with supplier principals at high level.
Control all administration involving listings, SLA’s, pricing and deals.
Developing sales and marketing strategies in conjunction with the Group Directors.
Determine future market trends with customers.
Control and implement effective reporting structures for management, and supplier principles.
Control of all staff related issues, marketing, training, service, budgeting, targeting & control expenditure of the branch.
Weekly and Monthly reports
Responsible for the budgets
Budgeting and forecasting
Grow the business, set annual budgets, and ensure the net profit targets are met.
Identify and communicate opportunities for improvement.
Manage stores, operations and logistics in conjunction with the Operations Manager
Control stock levels and manage stock returns.
Periodic travel throughout Zambia to visit clients, and the fostering of customer liaison at all levels
Proven leadership skills and track record.
Ability to delegate tasks and manage processes.
Computer and reporting expertise.
MS Office – Word and Excel Intermediate essential.
Planning and budgetary competencies.
Marketing and sales skills.
Knowledge of warehousing and stock control.
Experience in F&B operations and events.
A degree or diploma in a management function such as marketing, logistics or procurement
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