Dispatch Supervisor - Harare,Zimbabwe
- Harare, Zimbabwe
|Job Role||Dispatch Supervisor|
|Employment Type||Full Time|
|Career Level||Middle Management|
|Years of Experience||5|
|Degree||diploma in Supply Chain Management or equivalent.|
Dispatching and Receiving Goods
Receive physical goods in the form of merchandise in an accurate manner for accountability purposes.
Check stock availability from production to facilitate informed decision making
Dispatch goods with correct and completed documents to enable systematic charging of stocks and for future reference
Ensures that all goods are always dispatched to the correct destinations to avoid unnecessary inconveniences.
Check and lias with logistics on truck availability to ensure that all goods are delivered to the customers timeously and aid in customer satisfaction and loyalty
Check on product quality before dispatching the products to ensure that quality is not compromised and the needs of the customer are met as well as safeguarding the brand of the organization in the Market
Monitor the dispatching process to ensure that the product is loaded and distributed according to the sales requirements and customer preferences
Monitor the loading and offloading of goods at the loading and delivery bays to avoid any pilferages or fraud from occurring.
Filling and Record Keeping
Maintain records of goods received and dispatched for accountability purposes
Maintain up-to-date records of drivers for future reference
Compiles all relevant paperwork and allocate them into their respective files for reference purposes.
Record timesheets for the drivers for tracking purposes.
Names, marks and numbers files according to the information required to avoid mixing up and for easy retrieval.
Keeps the files safe to avoid information losses that will prejudice the organization
Product Monitoring and Maintenance
Maintain labelling and delivery notes to enable the smooth execution of receiving and dispatching purpose.
Monitor the loading and offloading of stock from delivery.
Use the WhatsApp platform sharing accurate figures for stocks for accountability purposes and in order to send the correct figures to sales
Account for products every morning by counting stocks available and report to the Line manager
Conduct stocktaking daily for the soap plant and margarine plant and produce a report to send to the Warehouse Coordinator for accountability purposes
Resolve queries related to stock dispatch to enable efficiency in sales.
Timeously attends to customers or suppliers that may have queries.
Offer relevant advice on issues to do with deliveries or dispatch to personnel facing challenges.
Communicates information that is vital to other staff members for effective execution of operations.
Compile, develops and distributing stock reports to the manager as requested.
Avails information pertaining to the dispatching process to the Manager for decision making purposes.
Key Decisions Made
Decides on which trucks to load and their conditions
Decides on product arrangement to ensure its done accordingly
Decides if the truck can load after assessment
The Incumbent supervises loading and dispatching of trucks to ensure that all processes are being done timeously
The Incumbent receives supervision from the Warehouse Coordinator and Bottling Manager through the following;
Daily – Stock Reconciliations and Availability
Monthly – Monthly accounts for correct presentation of sales and stocks
Accurate with strong attention to detail
Ability to work under pressure
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