Operations Manager (Logistics and Transport) - Harare,Zimbabwe
- Harare, Zimbabwe
|Company Type||Transport / Logistics|
|Job Role||Operations Manager (Logistics and Transport)|
|Joining Date||JAN / FEB 2021|
|Employment Type||Full Time|
|Monthly Salary||$ Negotiable|
|Career Level||Senior Management|
|Years of Experience||5|
|Degree||Transport and Logistics Degree / similar|
The ideal Candidate will be Personable, approachable and with a positive sales attitude to generate new business and increase existing local business
Reporting to the General Manager, you will be responsible for:
Day to day management of the site operation and its modern fleet of vehicles & trailing equipment
Identifying and effectively solving any operational issues
Managing site operational performance utilising available reporting tools
Achieve agreed Safety goals, in line with annual Site Safety Plan
Ensure the fleet effectively utilises its state of the art telematics and driver safety systems
Ensuring compliance with all policies, systems and procedures
Manage staff hours of work and accurate and on-time preparations of information for customer billing
Overseeing the performance of Subcontractors / tow operators on a day to day basis
Participate in regular customer reviews and respond to customer concerns or requests with a benchmark of resolving non-complex issues within own control within 24 hours.
Management of the human resources and industrial relations, & compliance performances of the site staff and drivers
Ensure all site personnel are trained and competent to perform task/s
Provide advice and subject matter expertise in the pursuit of new or existing customer developments
Have a focus on continuous improvement initiatives including Lean Methodologies
The Successful Applicant will be a highly motivated and driven transport professional with a minimum 5 year's experience in a similar field. Additionally, you will have:
Personable, approachable and with a positive sales attitude to generate new business and increase existing local business
Demonstrated ability to provide Safety Leadership
Direct staff management experience
Experience in delegating responsibilities and ensuring the proper carrying out by subordinate staff of workplace requirements
Direct fleet management experience
Experience in reporting to senior managers and clients on all aspects of workplace performance
Experience in managing operational budgets
Direct experience and a sound record of achievement with workplace disciplinary processes, workplace diversity and positive workplace culture
Strong working knowledge of freight management
Excellent, interpersonal, communicative and negotiation skills
5 years experience with Operations / Transport and Logistics, 2 of which should be at Senior Level
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