Quality Assurance Officer - Cape Town, South Africa
- Harare, Zimbabwe
|Job Location||Cape Town, South Africa|
|Job Role||Quality Assurance Officer|
|Employment Type||Full Time|
|Monthly Salary||R 20 000 - R 25 000|
|Years of Experience||2 years|
|Residence Location||Cape Town, South Africa|
DUTIES AND RESPONSIBILITIES .
Establishing and continuously reviewing standard operating procedures and parameters for the Sacks Division
Recording and maintaining proper records of data, interprets findings, reports such findings and any irregularities
Attending to and investigating customer complaints related to product quality
Co-ordinating Corrective actions and Preventive Actions that are related to the Sacks Division
Ensuring that production processes are managed and maintained in a manner consistent with the requirements of ISO 22001:2018
Ensures compliance to the existing quality, housekeeping, and food safety management systems
Ensuring resources required to perform all tests for the Lab are available
Training employees on issues relating to the improvement of the prevailing systems enacted in the Sacks Department. Determine training needs
Determine, negotiate and agree on in-house quality, food safety procedures, standards and specifications
Assess customer requirements and ensure that these are met
Set customer service standards
Investigate and set standards for quality of services including security and safety
Ensure that operating processes comply with the prevailing and agreed upon standards
Work with operating staff to establish procedures, standards, systems and procedures
Write management and technical reports and customers’ charters
Act as a catalyst for change and improvement in performance and quality
Record, analyse and distribute statistical information
Monitor performance of the sacks business objectives with a main aim of ensuring that there are measured, tracked with the appropriate corrective and preventive action to avoid negative deviations
Vast knowledge of Quality Management and Food Safety Management Systems
Excellent computer skills
Good analytical, interpersonal and communication skills
Attention to detail and possess an enquiring mind
Ability to work effectively in a team environment
At least 2 years’ relevant experience in a similar role
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