Country Manager - Tanzania - Tanzania

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Key Responsibilities and Deliverables:
Operational Strategy and Tactical Plans within the Country
Participate in strategy sessions and provide valuable input relative to Country operations
Translate the business strategy into practical business objectives and ensure communication across all levels of the business
Oversee the day-to-operations within the country to ensure the efficient and effective implementation of operational objectives
Design and implement appropriate risk management processes
Anticipate future trends or threats that may impact on the overall strategic direction of the organisation and develop an action plan to ensure appropriate follow-through
Lead the business review process with clients
Management of Operational Objectives
Collaborate with the Operations Team to ensure efficient and smooth running of day-to-day operations
Develop and oversee short-term tactical plans to meet objectives and enhance performance
Review performance against agreed targets and objectives and measure the execution of plans
Analyse data-driven insights to determine trends and challenges
Continually gather and analyse performance reports to ensure objectives are achieved
Achievement of Profitability, Targets and Sustainability
Devise a new business development strategy and implementation plan for the country
Identify and define key target market segments/service offering and opportunities for growth
Critically evaluate own business and propose new business opportunities
Ensure profitability, continued growth and sustainability of the respective country
Create and implement a structured plan to achieve set targets and revenue growth
Drive sales and ensure that targets are met through the development of new business and existing clients
Financial Management and Budgeting
Implement, manage and monitor budgets to ensure all financial objectives are met, providing regular financial reports to relevant stakeholders
Manage the budgeting process and use influence to gain approval with regards to budget requirements
Negotiate budgets with relevant stakeholders and gain approval and sign-off
Oversee the compilation of annual and project-based client budgets as per needs
Ensure that forecasting is accurate with the appropriate level of accountability
Establish service models, set cost levels and any additional financial controls relative to bottom line requirements
Take responsibility for profit and loss, including monitoring of expenses and resource allocation
Ensure appropriate liabilities management processes are implemented and maintained throughout the country
Stakeholder Management and Client Engagement
Actively build and maintain effective relationships with clients, customers and internal stakeholders
Manage client expectations and ensure the effective flow of information
Build strong relationships with internal and external stakeholders as a means to ensure objectives are met
Partner effectively with relevant stakeholders to ensure implementation of business activities
Build cross-functional relationships and encourage collective accountability
Advise, influence, negotiate and make presentations to clients and internal stakeholder at all levels across the business
Proactively manage stakeholder updates and communication of key business processes and practices
Effective Leadership and People Management
Through effective inspirational and practical leadership, facilitate the creation of an accountable, full-service team who understands and strives to meet the needs of all client, customer and group objectives
Create and encourage a culture focusing on delivery of objectives
Continually inspire, motivate and develop people to understand what is expected of them (co-create a team / organisational culture of high accountability)
Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment
Development
Remuneration and Rewards
Performance Management
Career path planning
On-the-job training, coaching & mentoring

Key Skills