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Operations Manager - Lusaka, Zambia - Lusaka, Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #11323
Job Location Lusaka, Zambia
Company Type Hospitality
Job Role Operations Manager - Lusaka, Zambia
Joining Date ASAP
Employment Type Full Time
Monthly Salary K30,000 Net Accomodation

Preferred Candidate

Career Level Senior Management
Years of Experience 5
Residence Location Lusaka, Zambia
Gender Not Specified
Nationality Open to Expat

Job Description

  • Job Status: Closed

Our Client, a large group of companies seeks an Operations Manager to head one of their Restaurants in Lusaka.

Duties and Responsibilities include but are not subject to:
Supervise all restaurant activities and ensure compliance to all company standards to increase all sales of labor costs and prepare various reports accurately and within timeframe.
Maintain optimal level of sanitary procedures for all food handling and maintain neat and clean kitchen area and ensure optimal quality of all food preparation and ensure compliance to all standards.
Administer performance of all service staff and schedule and evaluate all restaurant operations and provide training to all employees and maintain all work according to required policies and procedures and maintain knowledge of all food and beverage trends.
Prepare estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints.
Ensure compliance to all security procedures and design strategies to protect all employees and customers and design strategies to reduce injuries to staff and prepare various accident reports.
Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times and perform regular interviews with all employees.
Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plans.

Key Skills
Excellent customer service skills
Commercial awareness
Good interpersonal skills
Communication skills
Problem-solving skills
Organisational skills
Teamwork skills

  • Job Role: Operations Manager - Lusaka, Zambia
  • Industry: Hospitality
  • Salary: K30,000 Net Accomodation

Required Skills

5 Years of Experience
Related Degree/Diploma
Minimum of 5 years experience working as an Operations Manager in the Hospitality industry

Additional Requirements

Operations Management

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