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Product Support Technician - Zambia

  • Harare, Zimbabwe

Job Details

Job ID: #10728
Job Location Zambia
Company Type Mining
Job Role Product Support Technician
Joining Date ASAP
Employment Type Full Time
Monthly Salary $ Negotiable

Preferred Candidate

Career Level
Years of Experience 5
Residence Location Zambia
Gender Not Specified
Nationality Zambian National Only

Job Description

  • Job Status: Open

Our Client, one of the worlds largest manufacturers of construction machinery is seeking a Product Support Technician to join their team.

Responsibilities and Duties Include but are not subject to:
Write up fleet report and submit a "weekly report" as template provided by organisation.
Provide assistance on other Projects and products, where explicitly requested by senior management either verbally or in writing. At your current job location, the site project manager or his delegated personnel may give the request for assistance.
Participate in, and supervise quarterly tool audits and reporting
Ensure product improvement reports are written and submitted for all reported failures within two working days of the failure occurring.
Participate in SHE meetings as defined by Organisation and the customer.
Perform engine preventive maintenance tasks as scheduled
Remove and install components on the engines – corrective maintenance
Assist with the removal and installation of Engine / Repower equipment modules
Support and perform engine commissioning activities
Must be able to adapt to different situations and perform the job without direct supervision
Strong troubleshooting ability to determine the reason for equipment malfunction
Refer to and follow technical manuals, policies, safety requirements and industry standards
Participate in the initial product failure investigation as required
When necessary, be able to compile and accurately order spare parts from the factory
Perform administrative functions such documenting the work performed and other job required forms on a computer system or as required
Adhere to all company policies, procedures and comply with all local safety and regulatory requirements
Work closely with the entire service team including personnel from Liebherr Affiliates and Customers by demonstrating good teamwork skills and maintaining positive interactions with customers.
Dedicated to getting the job done in the shortest possible timeframe whilst meeting established standards of quality, safety and customer satisfaction
Able to work shift rotations on mine site

Key Skills
Minimum of five years of Large Diesel engine service - troubleshooting, repair and overhaul - preferred
Sound understanding of Electrical / Electronic Engine component function
Strong practical and organizational skills, teamwork and high level of commitment
Very good analytical and problem solving skills
Good technical and professional communication skills
Good MS Office skills
Knowledge or ability to learn basics Mining Equipment operating systems

  • Job Role: Product Support Technician
  • Industry: Mechanical Engineering / Trades
  • Salary: $ Negotiable

Required Skills

5 Years of Experience
Minimum high school diploma - required; higher professional qualification - preferred
Technical Trade Certification – Diesel Fitter or Diesel Technician
Specialized training in electronic troubleshooting, mechanical repair and replacement of large diesel engine components would be an advantage
A valid driver’s license is required
Valid Passport is required

Additional Requirements

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